I vowed not to go this establishment close in town but went anyway. I have experienced horrible…read morecustomer service every time I go in here. From limited help on the floor to checkout. The cashier that rang me up, Gregs was extremely rude and not welcoming. Customer service is key to keeping your store running. I am not sure what your mission of your establishment is but I sure hope it is not the core values relaid in your staff.

No complaints at all. They have plenty to choose from. I select the service where they ship to me,…read moreit's a much better price than wine stores close to me, and its efficient, well packed and delicious.

Excellent customer service by Jim and Dave!! If they don't have what you are looking for they will…read moremake sure to find it.

The wine selection is excellent! If what you want isn't there, Jim or Dave will order it for you…read more They are both quite knowledgeable about the products and can make great pairing suggestions. I won't shop anywhere else for my wine, beer, and spirit needs. Support local businesses!

I went in looking for a specific type of spirit which unfortunately I couldn't find here. But the…read morebottle is barely sold anywhere in the first place so that was totally understandable that they didn't have it. Morgan the super polite and personable guy behind the counter who also greeted me when I walked in, went out of his way to call another place to try to help me find what I needed. Overall I never write reviews but he was super helpful and after my experience I recommend people support this place if they want great service and helpful people. Thank you again Morgan!

I just love this plaza, super convenient if you're picking up dinner or lunch from little city…read morepizza, toshi, or bangkok Thai to also grab your go to beverages for pairing. Super friendly owners and lively discussions too - no need to ask questions as they are welcoming and will offer to help you find exactly what you need OR recommend you fam favorites or new spirits within your budget.

Long-time customer. Good prices. Great staff; very knowledgeable and helpful. Good location. Easy…read moreparking.

Excellent selection of liquors; very helpful and friendly service; prices are reasonableread more

"Doctor told me not to drink no more Doing everything the…read moredoctor told me not to do Hittin' the bottle again" (John Lee Hooker -Hittin' the Bottle Again) We needed a bottle of white wine for a recipe (all we had in the house was a red, a rose and a sparkling white) and since we were right across the street from the Bottle Stop, it made our course of action pretty clear. Bottle Stop is right between the huge Avon Goodwill Store and an auto parts dealer, and truth be told it looks small and fairly unimpressive from the parking lot. But once you go inside you'll see that the store is actually quite large and the aisles seem to go on forever. Their beer section is enormous, filling both sides of an aisle from the front of the store to the back. They sell quite a few single bottles so you can be adventurous and create your own six packs. We went to the bargain wine section and walked away with a nice Pinot Grigio for $3.99. Wandering the aisles and checking out their big inventory made me pretty sure they would have whatever I might need from a liquor store.

The Bottle Stop seems to be under new ownership that seems to lack great or even good customer…read moreservice. It was a simple issue, take back empty bottles and cans in accordance with CT Bottle Bill. The first time I tried to return very clean cans I was told they had to be in boxes not bags. The bottle bill doesn't say that. So back I went with my cans in boxes, one box had whole cans and in the other box I had crushed cans. The owner then told me he would take them this time but next time they needed to be whole cans and not crushed. The bottle bill specifically says any place selling the cans needs to take them back whole or crushed they. The owner said he had his own store policy and didn't need to take returns of crushed cans. There are lots of beer, wine and liquor stores to choose from and great customer service is the difference.

This shop is adorable! I came for a wine and cupcake tasting, and stayed to shop. They have a good…read moreselection of wine and liquor, and a great selection (in quality) of home goods. If you're looking for a gift, they have premade baskets and even kits. There's a cheese case by the register with products from the Cheese Brothers, which I heard of separately online and they have great cheese. I recommend their events as well - the host is enthusiastic and the samplings were fun. Watch for events on Facebook!

Gorgeous wine store with some truly unique gift ideas! My wine loving husband really liked the…read moreselection they had and I love the curated gifts they had put together!

Wonderful wine tastings on Fridays and periodic wine dinners. Wine tastings are very informative…read more Staff is very knowledgeable. Good selection of wines and bourbons. Excellent customer service. Great prices.

Well, I moved but that doesn't stop me. Every time I come up to Avon, I make sure that I visit and…read morerestock. I highly recommend this store to all those looking for a place that cares.