On November 12, 2005, I dropped off my winter jacket for repair of the liner and had to pay $60.00…read morein advance for the work that she said would take about a week. After ten days, I texted Stitch Dr. asking the new estimated pickup date. She did not reply. On December 3 she responded to my call, telling me that she had been in Richmond, and that her workspace had no heat and she could not work there. I gave her another 43 days to resolve her difficulties, and then called her phone number on January 15th, 16th, and 21st, each time leaving a voicemail asking that she facilitate my picking up my jacket, repaired or not. She did not reply to any of my calls. With severe weather conditions approaching, I decided to go to her shop unannounced to retrieve my winter jacket. I found the door locked, and no lights on. On my way out, her landlord was in the parking lot, and I asked if they knew of any reason Stitch Dr. might be unable to communicate. I told them the story of these delays and her failure to communicate, and after providing them with a detailed description of the jacket, the liner, and even an Italian Lira note sewn into the liner, they escorted me to her shop where I spotted the leather of my unrepaired property on the bottom of a tall pile of garments stacked in a chair, not even hung up as would be proper and expected. I retrieved my property just in time for the approaching Winter storm. Her landlord said there had never been a problem with the heat in the building. She still has the $60.00 I paid her. After 72 days of waiting for her to answer calls and texts, I mailed her a synopsis of this debacle and a stamped, self-addressed envelope so she could effortlessly send my $60.00 to me. 35 days later, she has not responded.

Find another seamstress!!!! Dropped of 20 pairs of cargo…read morepants to be hemmed on 2-10-2026 was told it would take a week or two. Contacted Amy Henley on 02-25-2026, 03-12-2026, and 03-18-2026, no responce to calls or text. Had to reach out to another tenant in the building to find out when she would be there. Went and retrieved my items on 03-18-2026, none had been done, was NOT offered a refund on the $300 I paid her. She just asked me to leave them there so she could finished them, she hadnt even started them in over a month!!! WOW!!!!

Very clean. However someone did take my clothes from the dryer there and I never got them back…read moreafter calling and asking the owner for help.

Super, super clean place! Abundance of washing machines and dryers. Our water is off right now due…read moreto all the rain we've had and septic issues, so we've had a weeks worth of laundry for four people. We came right at 6:30, and there wasn't many people here, but even if there were, we still would have gotten a spot. Multiple entrances depending on where you park, open and clean accessible parking lot, and very clean and neat inside. I was surprised. Washing machines look fairly new as well! Multiple folding tables spread around so you don't have to try and fold beside someone else if you don't want too.

So ... 12 Shirts and they charged me $51? Yes ... I'm from out of town ... but $4 a shirt? $1.75…read moreper shirt at home in Atlanta sure seems like a better deal. Won't be back to this dry cleaner again.

Another terrible dry cleaning business. You drop your clothes off they mark the ticket, but when…read moreyou pick them up and something is missing that is a whole different story. Dropped shirts, a suit and a pair of pants off, when I picked them up the pants were missing. Asked them about it and they said the pants were not at the store and what can they do. I said reimburse me for the pants and the cleaning. They said that they did not understand. How come you can understand everything except reimbursement? Will not ever use them again or recommend. This seems to be a practice with dry cleaners all over the place.

I took two pairs of expensive men's Italian jeans here to be hemmed. I specifically asked that an…read moreoff-white thread be used to match the existing thread on the rest of the jeans. It does make a difference to use matching thread in order to hide that they have been hemmed as best as you can. She told me she would do her best. When I picked them up she had used black thread. Apparently she forgot or didn't care about thread color. The hem itself and length was OK. However, one would think as much as she alters pants she would already know this, especially when I asked for matching off-white thread. Anyhow, I won't be back.

This is the best place for alterations and dry cleaning! In addition to all of our dry cleaning,…read moreI've had several pairs pants hemmed and a couple suits taken in, all have been perfect! Young is the nicest lady and always remembers myself, my wife and in laws. We will always go back to her and we recommend everyone else go to her as well!

Amazing service! Lovely staff! Great prices! The owner is absolutely amazing! She always delivers…read morethe laundry properly and the have exceptional work! 100/10 would recommend vogue cleaners and Laundromat!

I have been looking for a dry cleaner without success for some months. But then my washing machine…read morebecame inoperable, and I was desperate to find someone who would wash and fold - voila'! Wheelers does it all! The people who answer the phone are courteous and friendly, and I was very pleased that all my laundry was clean, folded, and they used my scent-free detergent as requested. A little more pricey than the service I used recently in Ashland, but well worth it. I am picking up another pile of it today. The only possible drawback is that they close at 2pm, which makes it necessary for me to go there on my way to work. Now I have to gather up all my dry cleaning... Support your local business - they've been here for 50 years, I think!

I recently moved to Roanoke and did a long search for a good cleaners. This by far the best in the…read morevalley. They are professional, friendly and customer focused. They do same day cleaning on specified days. They know me by name and when I got held at work late, stayed open late until I arrived. I need the clothes the next day so they are my heros!

This Asian family-owned Alterations and Dry Cleaning business is one of Roanoke's best kept secret…read more I discovered it a while ago, and it was not by chance. Needing to have some alterations done to a new suit I had just bought to attend a special event, I visited several alterations and dry cleaning businesses that I knew about because of their central location and expensive advertising to get their name out there. All of them charged exuberant amount of money to have what I needed done, as well as having to outsource the job, and taking much too long to have it done. Then, all of a sudden, I remembered a little place I once saw as I was driving by the Colonial Office Center. It was located in one of three small businesses at the end of the parking lot to this Office Center. And I thought to myself: "Sometimes amazing things come in small packages." So I decided to travel on the road less traveled, in this case beyond the parking lot, and to this small building that housed the Sun's Alterations & Dry Cleaning business. This is where I met a very kind and hospitable lady who's main concern was solving my problem of getting my new suit tailored and ironed on time to attend my special event. Since all their alterations are done on the premises by a professional tailor with 26 years of experience, she told me it could be done and quoted me a very reasonable price. Who would ever have imagined that in this humble, little store, hidden behind a large Office building, I found the solution to my problem provided by a wonderful and warm Korean family-owned business. Since then I have always gone there for all my alterations and dry cleaning needs, and recommend the place to family and friends. Today, when I visited the place to take some photographs to accompany this review, I had the privilege to also meet the husband of the family and their older son, and to personally thank them for the great contribution that they are making to the community of the Star City of Roanoke, Virginia. I highly recommend this small business for all your alterations and dry cleaning needs, and urge you to support this wonderful family by giving them your business and friendship.

Wonderful experience getting the dress for my sons wedding altered and hemmed. Kim was very kind…read moreand attentive as we discussed what I wanted done. Her work was excellent, the dress had multiple layers and the bodice was "constructed". I thought the price was very reasonable for the amount of work. After the wedding I took the dress back to be cleaned and again excellent job.

If you love your clothes don't go here. consistently at least one article of clothing is fried…read moreafter going through the dryers, after the first time I assessed and used the delicate setting every time after with no difference

this place was awesome and less than two minutes from my house but I hate the new card situation so…read moremuch that I will be choosing to drive further to a more expensive laundromat just so I don't have to get a card. why can I just pay in quarters. why do I need a card. in no way shape or form is that easier than pulling quarters out of my pocket.

I have to wash any shirts with stains. The spray and wash they use won't do it…read more I try to be helpful, return my hangers, unbutton buttons, turn snap shirts inside out. But now the price went up to $3.50 for shirts. I can't justify taking my shirts there any longer. Nice people though. They have needed to update their name for many years. VA $3.50 cleaners.

Do not use the new seamstress at this location. The previous seamstress, Anna, was much better. I…read morehad three jeans waistband taken in. Charged $15 per jean and looked like a child could have done the same thing. As soon as I put on a pair, the thread started to break. What a waste of money!! Just went to another seamstress today. She laughed at the work the other seamstress did.