On November 12, 2005, I dropped off my winter jacket for repair of the liner and had to pay $60.00 in advance for the work that she said would take about a week. After ten days, I texted Stitch Dr. asking the new estimated pickup date. She did not reply. On December 3 she responded to my call, telling me that she had been in Richmond, and that her workspace had no heat and she could not work there. I gave her another 43 days to resolve her difficulties, and then called her phone number on January 15th, 16th, and 21st, each time leaving a voicemail asking that she facilitate my picking up my jacket, repaired or not. She did not reply to any of my calls. With severe weather conditions approaching, I decided to go to her shop unannounced to retrieve my winter jacket. I found the door locked, and no lights on. On my way out, her landlord was in the parking lot, and I asked if they knew of any reason Stitch Dr. might be unable to communicate. I told them the story of these delays and her failure to communicate, and after providing them with a detailed description of the jacket, the liner, and even an Italian Lira note sewn into the liner, they escorted me to her shop where I spotted the leather of my unrepaired property on the bottom of a tall pile of garments stacked in a chair, not even hung up as would be proper and expected. I retrieved my property just in time for the approaching Winter storm. Her landlord said there had never been a problem with the heat in the building. She still has the $60.00 I paid her. After 72 days of waiting for her to answer calls and texts, I mailed her a synopsis of this debacle and a stamped, self-addressed envelope so she could effortlessly send my $60.00 to me. 35 days later, she has not responded. read more

Find another seamstress!!!! Dropped of 20 pairs of cargo pants to be hemmed on 2-10-2026 was told it would take a week or two. Contacted Amy Henley on 02-25-2026, 03-12-2026, and 03-18-2026, no responce to calls or text. Had to reach out to another tenant in the building to find out when she would be there. Went and retrieved my items on 03-18-2026, none had been done, was NOT offered a refund on the $300 I paid her. She just asked me to leave them there so she could finished them, she hadnt even started them in over a month!!! WOW!!!! read more

Amy (The Stitch Dr.) lives up to her name. I came in from out of town with a last minute bridesmaid dress alteration, needing a hem and shoulders taken in. Upon calling she assured me she could handle it and have it back to me before my deadline. She has a cute and functional little shop and couldn't be easier to communicate with. I am so thankful I ended up choosing to support this small business. She is truly talented. I could not have had a better experience. read more

The Stitch Dr - Dress after alterations, in shop. - Sewing & Alterations Near Me - Roanoke, Virginia

I brought in a bridesmaids dress for a hem and strap adjustments. I didn't think to get a quote beforehand because they were both simple alterations but they ended up costing me a significant amount more than what the dress was even worth. I paid $100 more than any other bridesmaid for the same alterations. I was disappointed by the price but decided it was just a lesson learned to always get a quote in the future. Then I wore the dress the day of the wedding and was even more disappointed. The hem did not hold up at all. Strings kept tearing off and getting caught on everything (heels, shoe buckle, toes, other people stepping on them). I have never had a dress fall apart like this before and eventually had to tie my dress in a knot to avoid tripping on the strings all night. read more

The Stitch Dr - Sewing & Alterations Near Me - Roanoke, Virginia