great customer service. they provide fedex and ups shipping, notary and mailboxes. and even fax…read moreservice

I had to send some items and needed the right sized packaging for it. The employee (wish I had her…read morename) went out of her way to select the correct sized box to get my items sent for the lowest price. I was really impressed with the customer service.

I had a cake shipped that was to be delivered in specific time frame. (2-3 days). It left bakery…read more12/9 arrived Christiansburg 12/11. I received phone call 12/16 at work. the lady said she opened my box and tin was still cool did I want it in refrigerator. I said yeah. Then after I hung up it hit me she just opened my package without my permission. At the time I didn't know the cake had sat in Christiansburg for 5 days. After driving to FedEx and asking for explanation I was told a mgr would call next day. No call. I had to call 1-800 number finally 3rd live person I got took complaint. Mgr called today and brushed it off like it was no big deal package was opened. And had backup of trucks couldn't get them unloaded. This was 2nd cake they screwed up delivery on first. I now have a 3rd cake to be delivered tomorrow. I have little faith it will make it. I never get anything in time as expected from FedEx. I will not be using any company that uses FedEx for delivery in the future.

My delivery of live animals was loaded on a truck at this location at 9:53 AM. It is now after 4PM…read moreand it still hasn't arrived. It was promised before noon. Use UPS overnight. I've never had this problem with UPS. FedEx should be ashamed of themselves. The overnight flight arrived in Roanoke 39 minutes late. The trucks to the new River Valley from Roanoke were all basically on time. There's no excuse for a leaving live animals on a truck all day long. After calling four times throughout the afternoon, someone finally contacted the driver who came right over and arrived at 5:05pm! Luckily, the fish are alive, but everyone who relies on overnight shipping/promised by noon should know about this.

First time using a UPS Store to ship, the nickel and diming to pack a box and ship was over the…read moretop. More expensive than USPS. This location holds packages dropped on Saturday until sometime Monday before UPS stops by to pick up. Shipped to another UPS stor. Charged an extra $10.00 to pick up. The UPS stores are simple Mom and Pop run. Better off going to the Post Office.

I paid extra to have a package delivered in 3 days. After tracking the package it ended up being…read moredelayed and it took 4 days. I asked for a refund of the difference in price and was told they don't guarantee delivery dates. So why pay $20 more for an earlier delivery for a 17 ounce package ? Use USPS

I attempted to take two packages to this location for UPS. I watched from my car while a pair of…read moremen left, one with a mask one without. So I walked in with my daughter not wearing a mask. Say what you will, but some people do have medical reasons for not wearing them. I don't owe anyone an explanation regarding my medical reasons, nor do I expect to be discriminated against as a result of. That in mind... while the man wearing the Cheetos T-shirt was assisting two customers rather slowly I might add, I stood about 15 feet away with my daughter and my two packages. A few minutes after waiting he looks to me directly and tells me... You need to put a mask on. So... I did. I put a mask on. It covered part of my mouth but not my nose. My daughter wore hers under her nose. A moment later the man is looking at ME again, and says... You need to wear the mask the right way. I say, "There's no law stating how I have to wear this mask." There isn't. In fact, already by the way he's treating me in front of other customers... I'm feeling incredibly discriminated against and harassed. I find it to be incredibly unprofessional for an employee to behave in this manner. He continues on with how I need to place it over my face. He did not tell my daughter how to wear her mask. I found that to be pretty odd, that he was so focused in upon me specifically. I said, you know what, I'll just leave. Frankly there are other means to mail off packages... so I went to the UPS office in Dublin and guess what... mailed my packages off for CHEAPER, and the woman there was a hell of a lot nicer and more professional... plus there was no wait. NRVShipping, shame on you... You will never have my business again, and you know, discrimination is bullshit. I've read several times Governor Northams speech and he clearly states that there are instances where people are NOT required to wear a mask, one of them being for health conditions. It is not for anyone at NRVShipping to determine what my health conditions are, or question me, or shame me publicly as a result of. Health conditions or not, I too still have things that I must do in life. Given the choice, I would certainly not have been coming into a shipping company of all places for a good time.

I ship a lot of stuff as I run e-commerce businesses so I come a lot and it's smooth most of the…read moretime but when i'm hustling trying to pack everything in time and I arrive at 5:50 (with the open sign still lit) and am told they don't feel like it because it's close to closing time it kinda rubs me the wrong way. I'll be shipping through the post office from now on but I have had some good experiences here no doubt.

Bob is prompt and professional. Nice, clean vehicle and safe driver. He was available with short…read morenotice and picked me up in a small town that had no other taxi or ride services. I highly recommend him!!

Bob provides excellent and reliable service. He was able to do a pick up at the very last minute,…read morewith short notice early on the morning to the airport. We are so thankful to have his service as a resource in the Blacksburg area. We will definitely be calling him for all our transporting needs. Thanks Bob!

This place is great! Terrific service, has ALL services, and supports local artisans. I'll…read moredefinitely go back and highly recommend.

If you're searching for a notary in Roanoke, go here! Grant operates an efficient and convenient…read moreservice. He also has a very eclectic shop featuring local artists' works.