Great food my entire family loves you can't go wrong with anything you order . The burgers are…read moresimply the best

if could go lower I would--terrible customer service .Forgot to turn off their online ordering…read morewhile closed and refused to give refund

The Butchery offers up exceptional meat cuts for it's customers. Staff are friendly and attentive…read more Glass show cases are always clean and well organized. Prices tend to be on the expensive side especially when buying a prime cut of steak but the meat is top quality, so give them a try. I'm sure you'll be pleased. Also inside is Vera's Burgers. One of the best hamburgers in Ottawa. My buddy Brian and I go there several times a year and enjoy the great food. I'm upset that they stopped selling Coke in the glass bottles. That was a nice touch. Drive out to Bells Corners and enjoy Vera's and the Butchery. Cheers! Zee Mitchell

Don't come here hungry! Wow!…read moreThis popped up when I plugged in 'butcher' near me. 15 min away. My first visit was a Sat. So busy! And for good reason. I was blown away by all the meat, the prepared goods. Burger counter. Some seating. Freezer choices. Some dried goods, bread. I got away with Chorizo, some lean ground beef and some beautiful olive oil. Is this place cheap? No! But, I pay for quality without batting an eye. Especially foodie stuff. Next round was a Tuesday aft. Ahhh. Better. I could see everything, not so packed. It was just after a long weekend so some things were sold out but I grabbed more lean beef, a chicken parm portion, a beef Jamaican patty and a stuffed potato. All were good! The chicken portion from the fresh cabinet was $11.50! More than my lb of ground beef! But it was a filling piece and fed me x 2. I love this place.

After having a horrible experience with this chain a few years ago, I wrote them off completely. I…read morewanted to give them another chance since I was out of town and wouldn't be giving the Waterloo location business. Now, I'm done completely. I was going to an event that I had a time reservation for and planned to have an hour to dine here, as that is usually more than enough in most restaurants. There was an accident, which prolonged traffic by 10 minutes, but once I arrived, I figured 50 minutes would be enough. The restaurant is on the smaller size and it seemed as if they were really busy. There was a baseball team eating in there, but they got up and left a few minutes after I sat down, so they had been finished for a little while. I waited for almost 15 minutes for someone to just come to my table and take my order. Now, I'm going to harp on something that restaurants have been doing to cheap out on their diners for a few years now. You used to go to a place to eat and get a full sized drink, I'm talking tall glass, at least 10-12 oz. Drinks back then were $8 - $10 average, but you got a DRINK. Now they use little highball glasses and charge $14 -$18 a drink. This has really started to get under my skin. It skyrockets the price of your total bill, especially if you indulge in a second. It's gotten to the point I've pretty much decided to stop having a drink with dinner anymore when going out. This place was the extreme. Another way they cheat you is by filling up that tiny glass with ice so that there is barely any drink in it at all. I asked my server to go easy on the ice. Please, look at the attached picture of the drink. The picture I took was before I had even a single sip. I was so angry, I was done right then. I had been at the restaurant for 45 minutes and still had no food. I flagged down my server and told her I had to leave because of an appointment. They did pack up the food to go, but have you ever tried to eat poutine in your car? I decided to at least take a bite before leaving. Took a BIG bite because at this point I was starving. No pineapple. I opened up the bun and there was no pineapple in sight, no cheddar cheese, no bacon jam. ALL of which this ripoff joint charges extra for. 2.50 for a slice of pineapple and the bacon jam. $1.50 for the cheese. I really needed to go, but went back in to tell her. She apologized and went into the kitchen and came back and said the pineapple was there. She had me life the patty. Yes, there was, I kid you not. 1/4 of a ring of pineapple slice. No wonder I didn't taste it. 2.50 for a quarter of a ring? So I paid 6.50 for toppings I essentially didn't get. She told me they took half off the burger for the extreme wait and the bill was still over $40! Horrid service, skimping on drinks and food. When you cheat your customers like this, they won't return. Did you really save anything? This place is overpriced anyway. When I eat out, I don't mind paying $100 for a bill with a good portion of quality food and a fairly priced drink. But this crap? I'll never go back again. They should call it The Ripoff Works. Done. Forever.

I'm always overwhelmed by the menu because I always want to try something new. This time, I tried…read morethe Son of a Beech with avocado, Beechhouse sauce, sun-dried tomato, and feta cheese. I actually think I've had it once before, but that would've been 15ish years ago so I think enough time has passed haha I also had it topped with shrimp, which I don't think the Works even has anymore as an ingredient. I chose a sesame multi-grain and upgraded to a Kobe-style wagyu beef patty, bun and sweet potato fries with a side of Beechhouse sauce. As you can imagine, this order was quite expensive, since the Works burgers are already pretty pricey. The sweet potato fries were worth the upgrade, in my opinion, especially with the extra Beechhouse sauce for dipping. They were crispy, not too greasy or salty, and there were plenty. I always love their unique Beechhouse sauce and it's perfect with the sweet potato fries instead of mayo or ketchup. I know it has carrots in it because you can see the small shreds, but it's not like a carrot dip (ha!); I just find it really flavourful. The burger was good, but I wish I had just ordered the standard Canadian beef patty. My husband ordered it and his was less done than mine, which I liked better. My patty was smaller and more cooked, which made it drier and bit less flavourful, in my opinion. The Beechhouse sauce and avocado helped the dryness of the patty, and the crumbled feta added that bit of salty flavour. The tartness of the few sun-dried tomatoes brightened it up a bit and wasn't overpowering. I also got a Caesar that was the daily special and it was good. The food was made and presented well and service was friendly. I'm sure we'll be back here if we're craving the Works in the future.

We were very happy with our chicken-shish lunch; the bulgar was tasty with a tomato flavour, the…read moregrilled chicken was plentiful and dusted with nice spices, the salad was good, but avoid the jalapeño pepper unless you are a dragon. Prices were reasonable and quantity generous. Ambiance was top-tier and relaxing. Staff was solicitous and pleasant.

Really REALLY tasty food. The meat was beautifully cooked and seasoned. The bread was soft. The…read moreyogurt had the right amount of tartness. Excellent service, and quiet cozy ambiance in the restaurant. This place is worthy of multiple visits!

The Short Version: Burgers and fries place. Smash burger was…read moretoo salty for my liking. Chicken burger was delicious. Fries portion was generous. The Long Version: My husband and I had lunch here. We shared a cheeseburger ($9.50), a chicken sandwich ($12.95) and an order of fries ($5). The cheeseburger was a smash burger with cheese, lettuce, pickles, onions and their burger sauce. There was too much sauce for my liking and the meat was too salty for my tastes, but other than that the burger was ok. The meat was smashed really thin and the edges were crispy. We enjoyed the chicken sandwich more. The chicken sandwich had a breaded chicken breast, coleslaw, pickles and chicken sauce. We got ours medium spice. It wasn't spicy at all, lol. The chicken was a good thickness and was tender and moist. We enjoyed this more than the cheeseburger. I liked that the bun they use is a plain bun without seeds in it. The buns were soft. The fries were a good portion size. I'm glad we shared one portion. They were hot and crispy and had the skins on. They were regular cut, not skinny, but not too thick. You order at the cash register, pay and they give you your order number. When your food is ready they call out your number and bring it to your table if you're dining in. When you're done, you throw out your own garbage and stack the empty tray on top of the garbage area. Service was pleasant and the food didn't take long. There are seats inside to dine in and also seats on the patio out front. There's a single universal washroom that is wheelchair accessible for the entire restaurant. Since the restaurant is small, I feel this was sufficient. It was clean. Street parking or paid parkade parking only. Review #187 (2025)

LOVE umbrella burger! had them for dinner last night and they are spectacular. They serve classic…read moresmash burgers, chicken tenders, mac and cheese and fries. We tried their chicken but i wasn't a huge fan. the burgers though are excellent. the mac and cheese is also incredible. highly recommend this place. service was quick and the interior is so cute!

I first tried the food at the first location on Bank Street a few years ago. At that time, it was…read moreTHE best burger I've had from a place like this. Living in Barrhaven, roughly 20 minutes away, it was worth the drive. Now that there's a location closer to me, I can get my halal burger fix more often! They serve bacon, but it's unclear whether or not it falls under the halal certification. Fries are excellent - crisp and full of flavour. Seating is limited, so when it gets busy it can feel a bit crowded. Despite the noise, the ambiance is what you'd expect from a small, locally owned fast food venue. I place my order with their excellent website, and take my order to go when ready.

Very disappointed as the quality of their food has drastically gone down. We got two burger combos…read moreand couldn't eat either one because the beef smelled very bad and they had loaded the burger with so much mayo and soggy onions and lettuce ( guessing to mask the smell) that it completely fell apart after the first bite. We literally dumped the burgers and eat the fires and onion rings. For the amount they charging for their food you'd think you'd get half decent food! Wont be returning.

I love Vera's Burger Shack. I always grab a basket of fries here (make sure you grab vinegar to…read moredrench the fries in and mayo for dipping) This time the fam and I decided to eat in. It was nice today and not too busy. Tons of the tables in the middle of the butchery to sit at. Service was pretty quick too! The hubs ended up grabbing so prepared items to take home, and some fresh sliced ham. Its not cheap, but a nice treat once in a while.

I had never been in here before, but had heard many good things about it. I don't often eat…read moreburgers, but - Wow! - That was the best burger I have ever had! Ever!! The staff was attentive and very accommodating, and allowed me to change my order slightly after paying for it (I asked to add pickle slices) (which they did at no extra charge, I might add!) They were well organized, and efficient - all the while, with everyone wearing face masks thanks to COVID. There was a long lineup, which moved swiftly. Note: Vera's shares store space with The Butchery. Obviously they get their meat next door; good advertising for each other!! Five stars for being very impressive for this visit! They have shared seating between the counters, and a variety of sauces and spices to choose from, to take home and try out. Already looking forward to my next visit!!

I don't remember I have ever had such a great tasting burger! The patty was tasty, juicy, tender…read moreand huge. All ingredients, and the bun, is fresh : make a perfect combination! The poutine was pretty good as well, way better than anything on this side of the Ottawa River. No wonder why they were voted the best burger in town. :)

Friendly, cheap! Lots of options... STEAMIES!!!…read more Quick, convenient and tasty Ate my food and had to go back inside and ask if my Mom was cooking in the kitchen!! Their 1/4 lb burger tastes like Home!

I read a review and dashed over to try them out. I have mixed feelings. The burger tasted good…read more.. lived up to homemade quality review. I asked for it "All the way" and it was not greatly impressive in that regard. I expected more than lettuce, tomato, onion and sauce. However, the price was very reasonable... all the food prices on menu seemed reasonable. Good take out large quantity family specials.

Might be the best burger in town. Their bff sauce is great. Hands down one of the best burgers in…read moreOttawa that I've tried.

I would say this is the most homemade burger i have ever tasted and not in a good way. Feels like…read moreyour first time making a burger at home and you are wondering why the patty tastes just like ground beef and nothing else. Found the burgers to be overly basic, overly saucy and not something I would eat again