4.8 stars. They made an appointment time for us, a week and a half in out, to put our 14 y.o. Dog…read moredown. Even that far out, several others vets wouldn't, or couldn't or wanted to charge us 144$ urgent fee just to "squeeze us in" adding a physical exam fee on top of that as well! None of that included the euthanasia fee. I felt preyed upon. So All Creatures was a breath of fresh air. I didn't feel taken advantage of in our vulnerability. They are (from front office, to Vet tech to Vet) loving, capable, kind, sensitive, accommodating, human and present. I can't say enough good and am so truly thankful to have had them with us on our very difficult day. They are proof that there remains a compassionate, human element left in vet medicine that isn't about the almighty dollar.

Dr Christie is amazing! Takes her time with your pet and with you so you understand your pets…read morehealth. So appreciate you Dr Christy. My dog loved you and doesn't always have that experience.

They did emergency surgery on a Sunday. Dr. Hullman is so kind and compassionate and excellent with…read moreall our animals.

Hullman is always great to work with! The office staff is friendly, and makes you feel like they…read morewant your business.

I love Brae so much. But sometimes it can get frustrating when they always have their children…read morerunning around. I have a pet that can get aggressive under stress and my dog is already stressed going to the vet. With the children unsupervised I'm on edge the entire time hoping the child doesn't come near my animal that has a history of snapping in high stress environments. It just seems like that shouldn't be allowed in this kind of an establishment.

We were traveling through southern Oregon, from Nevada, when our dog got sick. We were able to make…read morean appointment at the Brae Veterinary Center to have her seen. I was really happy with our visit! Spotless, large waiting area, friendly staff, spacious exam rooms and Dr. Carrie Hill was great with our ill pup. She diagnosed her, we received thethe medicine we needed and we felt the price was reasonable.

Great staff, on time, followed through on instructions…read more The vet that treated my puppy was amazing. He suggested we reduce the itch meds she'd been taking. It seems like her harness makes her itch. Without wearing it at home, and stopped the meds. She doesn't scratch at all. Genius!! Thank you.

If I could give 100 stars I would…read more We were driving from Crater Lake to Klamath Falls to spend the night in our large travel trailer. While shopping our puppy was in the trailer, when we came back there was blood everywhere. Turns out military jets were flying low over the trailer and spooked the puppy. He must have caught one of his nails on something and pretty well pulled it out. There we were in a strange town, towing a large travel trailer with a blood soaked, scared puppy. I did a search and found The Pet Medical Center just a couple of blocks away. I phoned and explained the situation. They told me to bring him right over and I could put the trailer in the parking lot. We carried him into the office, they were waiting for us and met us at the door. He was on the table in 30 seconds and getting treatment right away. I was worried about blocking their parking lot and was invited to put my trailer in an open field behind the office. We told Letty (at the front desk) that we were going to go into the trailer and make some lunch since we'd been on the road all morning. She volunteered to drive us to a local restaurant and pick us up when we finished eating. During lunch she called to say Ace was ready to go and doing fine. To top off the story we have pet medical insurance and they allowed me to use their computer and printer to print out a claim form, filled it out and faxed it in for me!! Don't delay - this is the place to go in the Basin.

Dr. Aiden Costello is a gem! He saw my cat for a persistent injury to his footpad and quickly…read morediagnosed the cause as an infected laceration. He administered an antibiotic that would last for two weeks. He was efficient, kind and my kitty liked him. I really like the energy in his clinic, and feel lucky to have him as my cat's veterinarian!

We were on a 4000+ mile RV trip. Our 12 Yr old Great Dane went down. Staff were wonderful in…read morehelping us in an emergency situation. We knew this could happen due to his age, but wanted him with us. We also wanted to be with him at the end. Dr. Costello was very compassionate with his exam & helping us through this. This was a hard time for us, but the staff at A street made easier. We were no rushed in our decision & the Doc allowed us private time before & after. We may live a thousand miles away, but highly recommend this clinic for all your pet family's needs. Thank you Dr. Aiden for all you did for us.

Excellent staff, not over-priced. I am from out of town and needed a glucose sensor put on my…read morechihuahua. They fit me in same day and did not charge me for an emergency exam. The vet was spectacular; she taught me how to apply the sensor for for future sensors....VERY IMPRESSED! I WOULD HIGHLY RECOMMEND!!!!!

We have been using West Ridge for a few years now and have had NOTHING BUT FABULOUS service and…read morecare. They were extremely compassionate when we had to help our boys cross the bridge. We would highly recommend them.

This erogant place showed zero compassion, zero proper protocol, zero communication and a arrogance…read morethat is stunning It is proper protocol to offer and discuss a tranquilizer prior to euthanasia.. according to the ,12 vet clinics I've spoken with since....a discussion of traquilizer prior to euthanasia was NEVER DONE. As a result my girls last moments on earth were her in my arms howling out in pain, not once but twice. The response from the tech performing the euthanasia.."oh. They do that sometimes '. The fact that she seemed so flippant and that this occurrence was the norm should in itself say YOU ARE DOING SOMETHING WRONG. After calling several times after this horrific experience I NEVER received a call back. Wks went by. I wanted to get them to do what EVERY other clinic does ....FOLLOW PROTOCOL with regard to offering and discussing a tranquilizer but they NEVER returned various calls.....instead ..a big fat WE DONT CARE I will be forever haunted that my girls last 30 seconds or so ... in excruciating pain in my arms and I was responsible for trusting this non compassionate arrogant business. Frankly .Shasta view really sucks and they have no business caring for animals when they openly display such a complete lack of caring and compassion. I can only hope someday shasta view vet will be repaid in kind ...with pain at the end.

Amazing staff. This is the second time we have brought a 4-H pig over from Medford who needed a…read moreminor surgery . We appreciate having a vet who is knowledgeable about pigs.

I've used this Veterinary Clinic for 3+ years. Dr Michael's…read moreclinic has always, been there in an emergency. He's an awesome person and Vet.​

omg just called this vet not impressed just trying to get help for my black lab that has digital…read morecysts the person who answered the phone could care less about my dog says we are not accepting new clients right now that's good I would never to go to you went to you a long time ago dirty and not impressed good luck you are not getting my business my dog is worth better than this

The front desk people. Namely Madison the heavy set gall.Who…read moredoesn't care about your animal?Makes me just not want to go there and for the doctors to not see how unprofessional those girls are at the front desk makes me sick.

I usually love this place and take all of my animals there, we've had great and kind service each…read moretime. But there's a new lady with dark hair and a mole on her arm and she's unbelievably rude, there is no place for that kind of attitude in a veterinary clinic. Very disappointed in the service i received.