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Hot Paws Spa & Boutique

4.7 (17 reviews)
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Right after his groom
Kim C.

I was visiting family and decided that it was time to get my fur baby a groom. I have to say I chose well. Everyone I met in the grooming shop was so nice and professional. The shop itself is super professional and clean. I wish I could remember the name of the lady who groomed my boy, but she did an wonderful job. One of the best grooms he has ever gotten. He is usually very stressed out at groomers, but he seemed very at ease there. Thank you so much for the great groom! I would for sure go back when I'm in town!

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2 months ago

Good groomers . Love that the girls got to play with others :) the prices were well worth it:)

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6 months ago

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10 months ago

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3 years ago

I have been going to Hot Paws for a long time, I love all of the girls and so does my pup! Rona is amazing!

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7 years ago

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9 years ago

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7 years ago

They treat our pup like she is there own! So kind, loving and warm! Always so welcoming and helpful with issues we may be having.

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8 years ago

I brought my cat here today. This was our 1st visit. The ladies were terrific. Treated Berta with the utmost care. We will definitely return

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9 years ago

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9 years ago

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8 years ago

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16 years ago

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12 years ago

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12 years ago

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10 years ago

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12 years ago

Our dog can't wait for "spa day" every month. Serena and Rhona treat her like she one of their own.

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10 years ago

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Review Highlights - Hot Paws Spa & Boutique

Rhona and staff take wonderful care of all my pets and they very helpful.

Mentioned in 2 reviews

Read more highlights

Pampered Companions Pet Grooming - After grooming

Pampered Companions Pet Grooming

(119 reviews)

COVID threw everything out the window, obviously we couldn't get the baby groomed…read more I reached out to Shannon with questions on how to keep baby maintained until she could open again and she was so helpful and told me what I did need to keep up with and what could be left alone. Baby has grooming nervousness so she is a little tricky. Shannon is amazing with her and she is getting better with each groom. We got through the shutdown, Shannon got us in quickly. The groom was as good as ever, so happy to have her back. I plan to bring my cat in for the first groom of his life. As for COVID, Shannon changed the layout and contactless drop off and pick up is set up. I watched her wipe every surface I came into contact with (I was masked, of course). She really takes the threat seriously and I wish I could give her a 6th star Original Review: June 2019 Shannon really helped us out. Our poor baby came to her bleeding and looking an absolute mess (from another groomer who I will not name here- if you really want to know you can check my other written reviews) Friday night I was searching for a groomer for early Saturday. Shannon was quick to respond and informative and polite. Why we went with the other groomer: she could take us first and was $20 cheaper. I know, I know. We won't do it again, this is a brand new addition to the family and the grooming cost was feeling a little overwhelming because we already had spent so much. We were going to wait a few weeks to get her groomed but we realized how uncomfortable she seemed and I couldn't even brush her for all the little knots and matted bits. So, we got what we paid for. It's ok, though, because Shannon to the rescue. We called her from the car where we picked up our girl. When we realized she was bleeding, there wasn't really an option. Shannon was able to fit us in immediately, we drove directly there. She was so kind and welcoming, took baby girl and got to work. We picked her up and she's absolutely adorable. We also got a picture for the fridge, an adorable bow and a happy dog. Ive already booked her next a

All the great reviews are well deserved! My dog is a shaker, the second we walk up. They are…read morefriendly and kind to her. The best part is that they don't keep your dog all day, they call me within 3 hours of her appointment time. They always look at her card from the last visit to see if I want it the same or modifications. You can even schedule through yelp which gives them an extra star because whenever I want to get in contact of course I think of it outside of normal business hours. The parking lot they are in is always busy, it's by the Denny's on blackstone and herndon. Perfect location if you wanna get some food, go to Costco, do some shopping and grab your pup. They even have a house dog, I cracked myself up bc one time I walked in the dog was in the front desk chair and the lady was talking to me from the back. But in my mind the dog was the receptionist talking to me.

Grooming Tails

Grooming Tails

(9 reviews)

Horrifying. I've brought one of my dogs regularly for quite a while. I decided to take my senior…read moredog in for a bath, the day before her end of life photoshoot. I told them and they squeezed me in. When I picked her up the woman at the front asked me why I was doing this. I was so bothered by that. She specifically said, "she couldn't see anything wrong with her". WHAT? After some back and forth I said I didn't want to talk about it and wanted my dog. She charged me and then the groomer came out and SHE BADGERED ME. I was shaking, very obviously upset and I told HER I didn't want to talk about it. She wouldn't let it go! She said she wanted to know because she wanted to give me financial help! Listen, you don't get to do a "good deed" at the expense of someone else's mental health and well-being. This whole conversation should never have happened. It's literally nobody's business but you absolutely should NEVER press after someone tells you to leave it alone. What exactly makes someone feel entitled to this private of a thing? Unbelievable.

Over-Priced! Took my puppy in for first cut. His hair was longer & I requested a scissor cut to…read morekeep his curls soft. I thought $79+Tip was asking a lot but gave them the benefit of doubt with his hair being long and requesting a scissor cut. The cut was darling & they were overly complimentary re how well behaved he was for a puppy. They suggested to keep cost down considerably...to bring him in sooner and get a buzz cut. I did as recommended and hated the cut and no toenail trim! Plus they charged me the exact same amount!! I reminded them of there suggestion and how the cost would be lower. They were adamant the cost is always the same!!! $20-$30 more than competitors. Next

Hot Paws Spa & Boutique - groomer - Updated June 2026

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