Once again a friendly experience with decent pricing and quick installation even after losing part…read moreof their roof.

Can't get them on the phone, for anything. I work for a…read moreparts distributor, in Jackson, TN. their customer reached out to us because the specific part they needed was a bugger to find. I built a quote and informed the customer that I would notify Bill's of cost (as a repair shop they receive promotional pricing), but was unable to notify anyone as their phone seems to be disconnected (I tried calling four times). I will not be ordering the part until I can establish contact with their parts department and "okay" the quote. Please adjust, so that customers or collaborators have a means of contacting!

I took my truck there to have new brakes installed and provided my own parts. However, I was still…read morecharged for new brakes as if they had supplied them. I don't think I should have been billed for parts I already provided. I recommend checking your receipt carefully if you bring your own parts.

Had some new nexen tires installed and they broke my sensor and did not tell me about it my dash…read moreinformation center came up to service my tire system and I went back they said I would have to pay so much to have it recalibrated. I didn't do it then. I just had new tires installed by someone else and come to find out my sensor was broken and completely missing and they installed a regular valve stem in its place. Cost me 60$ to replace their screw up

Excellent quality repairs to my 2017 Ford Escape. Friendly and professional service. I recommend…read morethem to anyone looking for affordable auto body repairs.

I purchased a 2026 Hyundai Sonata Hybrid with only 3,100 miles on July 18, 2026. Just 9 days later,…read morethe car developed mechanical issues. I brought it to their service department on July 28, 2026, and as of today, they have had my vehicle for nearly 3 full weeks (20 days). The main issue has been moving goalposts and a total lack of accurate communication regarding the timeline: Initial Estimate: Promised ready in 1 week (around Aug 4) Second Estimate: Extended to 2 weeks (around Aug 11) Latest Update: Spoke with them today and was told it should be done by the end of this week (Aug 21) Taking nearly a month to repair a virtually brand-new car with barely 3,000 miles--while continuously pushing back completion dates--is unacceptable. If you rely on clear communication, accurate service timelines, or reliable customer service, go elsewhere.

We had an excellent experience with Jones Buick. We had been researching and test driving Buick…read moreEncores for quite awhile and even purchased one from a popular online competitor, which had the engine light go on right when we picked it up. We decided to return the dud and look elsewhere but nothing in Knoxville had anything available. We saw our dream, blue beauty online at Jones and called to inquire. They were friendly, helpful, and prompt...without being pushy. unbeatable combo for a car dealership. Not only did they meet the price of our dud dealer, but it was 2 years newer and 1/4 of the mileage. On top of that, they are almost five hours away from us and delivered for free AND same day! The car was well cared for and detailed. We would highly recommend Jones.

Great work and fast too! He got our Cummings bucket truck running in a day and it's running better…read morethan it has all year. Highly recommend calling Green stripes if you need a repair. He's mobile too so great place to go if you're stranded!

Quick service, fair prices, quality work. They have served me well over the past 6 years.read more

10/10 family business with excellent customer service!…read more Fair prices & AMAZING non-ethanol gas!!!

Well I'll start by saying I dont blame the owners for service . I brought my class C in because my…read morerear inside tire was leaking , well the tech said it was the valve stem and it was loose so he fixed it. They charged me 15 and I gave tech a 5 dollar tip. Here is problem , the next morning we woke up to find rear outside tire had gone low . Well I checked with soap suds turned out to be bad valve extender . So what was the problem , it was a valve extender but not loose bad ! So took it off and aired up tire. My point is I would have gladly paid for a new extender when he had tires off , now i have to find another place on the road when I leave pickwic dam campground . To Think I gave the tech a 5 dollar tip. Please supervise this guy more closely , but thanks for rotating my tires lol

A really great mechanic, does awesome work, reliable w/ really great prices. I would recommend him…read moreto any one.