Cash on the spot for my car after the road tax had expired. Came and collected too. Totally fuss…read morefree.

Rude receptionist, inflexible, and if I want a courtesey car I can have, and I quote, an old Fiesta…read moreif it's available. I was also asked to valet my car before the mechanics work in it. It aint clean, but it's only sand and crumbs from a family holiday. The way they speak to customers is downright rude. Go somewhere else where customer service is a priority because it isn't here!

Had a confirmed time of 1.30pm to change a tyre (ordered through blackcircles). When I arrived then…read morenothing seemed to be happening. Staff seemed to be stood around chatting. By 2.15 asked and they hadn't even started it. Told it might be 3.30 before they could start it and the time wasn't confirmed (which it was!)Phoned blackcircles head office who phoned the garage to find out the delay. Work then finally started. Don't know why there was such a delay but staff totally unhelpful and needed a call from tyre company head office go get anything done after over an hours wait. Won't be back.

From the viewing right through to the sale of my new vehicle…read moreThis company and staff are highly knowledgeable and recommend Thanks again Westwood

We have been using Westwood Motors for a number of years for our long term / short term rentals. We…read morewouldn't go anywhere else! The attention to detail, customer experience, price and quality are always excellent. I've referred many friends and businesses who have all said the same! Fantastic, thanks! Well done Chris and the team. Tim Aspey - MD at Andrew Porter Ltd

we purchased a car from north west autos the experience was pleasant and easy going but also they…read moreinsisted on relative checks which put me at ease the whole experience was great and I would recommend

DO NOT BUY A CAR FROM NW AUTOS Purchasing a car from NW…read moreAutos in 2024 has genuinely been one of the worst and most stressful experiences of my entire life. Sounds dramatic but sadly true. Purchased an Audi A5 for nearly £9k in July 2024, drove it back to my home in NI and within 3 weeks, the engine light came on and car lost acceleration/went into limp mode. Absolutely no help from NW Autos whatsoever when I reported it immediately, said they can't help me unless I get the car back over for them to take a look and directed me to a useless warranty I purchased through my finance company. Laughable whenever I can legally reject the car within the first 30 days should a mechanical issue arise. Long story short, after getting a local mechanic to diagnose the faults with the car (which included turbo issues, cracked suspension bushes, faulty brake pads/discs despite a recent "MOT" on the car), he also said that the car had been in a collision as there was underlying damage to the sill of the car and the repair to this damage (done by NW Autos presumably) was starting to come away. NW Autos are not just unreliable and incompetent, they are a fraudulent business. They've committed fraud by misrepresentation. After fighting for 8 months with my finance company and reports to both the Financial Ombudsman and the Motor Ombudsman, my complaint was finally upheld by the Financial Ombudsman and I was able to get a full refund + compensation from my finance company who also came and took the car away. NW Autos, asleep at the wheel, did absolutely nothing to help me despite selling me a dud. Radio silence the entire time. Just to add, when I purchased the car in July 2024, NW Autos were accredited by the Motor Ombudsman which holds them to account and can potentially fine them should a customer complain. Months into my complaint, the Motor Ombudsman told me that NW Autos removed their accreditation despite NW Autos having over 40 individual customer complaints. DO NOT be fooled by the overwhelmingly positive reviews on Google - after a few days of purchasing the car, a lady phoned me to actively encourage me to leave a positive review on the internet. Very conveniently timed just before any potential issues arise would you say? I CANNOT WAIT to receive a passive aggressive response to my review where they will attempt to discredit my complaint and pass the buck on to me the customer as they have done with all other negative reviews/victims of their fraudulent activity. They are so dodgy, I implore anyone to think twice before buying a car from these cowboys because if anything goes wrong (which it will), you are on your own. AVOID. AVOID. AVOID.

I bought a Nissan juke from Ronlee the best experience I had no pressure or anything but great…read moreservice and doe everything for you woulreccomend to anybody who wants to swap or buy a good quality car lovely people k fleming.car was immaculate thanks very much Sandra

Very good dealer in used cars cheapest in Halifax nobody can beat him on priceread more