Great place with awesome people. The expertise in cigars is unparalleled in the area.read more

After a nice meal at Hoodoo Brown's, my friend and I figured we'd check out the local cigar scene…read moreand burn one here at Big Buddha's. I did not read detailed reviews on here,I'd just gone with the 4 star overall rating. Place seemed ok,owner/manager seemed ok... We made our purchase of some local brand and were told we couldn't go into the lounge,but we would instead be segregated into a smaller,"non member" area. Not like anyplace I've ever been, except maybe when I was detained at the Canadian Border. Never checked on us, nor asked us if we'd be interested in refreshments. Two stars- one's for the ample parking,the other is for cigar pricing. Almost left an upper decker as a parting gift...

I had a horrible experience here on my recent visit and will not be returning…read more The first thing I noticed when I walked in was that the entire warehouse feels like a fire hazard. There is far too much inventory crammed into the space, stacked in a way that looks unsafe. That immediately stood out. I had been here once before about three years ago, and at that time the owner was pleasant. Unfortunately, this visit was completely different. I asked for The Judge by My Father, one of my favorite cigars. As the owner brought it to the counter, I politely asked to hold it. I very gently squeezed the cigar to check for freshness, which is common practice in cigar culture. Instead of explaining his policy or engaging in conversation, he snatched it out of my hand and snapped, "We don't do that here." I explained I was only checking if it was fresh, but he became defensive and confrontational. At the counter, he made a comment along the lines of "we don't do that s*** here," and implied that because he has so much inventory, his cigars couldn't possibly be stale. My perspective is the opposite, if you're sitting on that much product, freshness isn't guaranteed. Large amounts of inventory don't necessarily mean high turnover. Rather than using that moment to educate me as a customer, he chose to escalate the situation. He stared at me for about 20 seconds as if we were in some kind of standoff. I told him to just cash me out. Then he asked for my ID, made a sarcastic remark, and processed the sale. To make matters worse, I watched him engage the couple before me and offer them his loyalty "stamp program." He never offered it to me, which only reinforced the poor treatment I received. The bottom line is that cigars are about more than the product, they're about people, community, and the experience. You can have the best cigars in the world, but if you don't treat customers with respect, the business won't thrive. Owners who operate with this kind of arrogance eventually see their shops close down or pass away with them, because the next generation doesn't want to inherit that type of reputation. I spend roughly $1,000 a month on cigars. I'm glad I found out now that this is not the kind of place I'd want to be a regular customer at. In the end, he got his $14 for that cigar, but he lost any future business from me. Unless there's new management or a dramatic change in customer service, I will not be back.

I learned of this brick and mortar small business from an online shopping pipe smokers forum. I…read moretook the 40 minute drive and arrived at the shop in Danbury, CT to check out his pipes and tobacco selection. What a great experience!!! The owner warmly greeted me and he took the time to show me his items for sale - I ended finding a very rare sought after a Peterson Christmas pipe from 2014 !!! Simply amazing! I was super excited!! The price of 139$ was WELL below what he could have sold it on eBay for . Definitely going to treasure this. He also carried nice selection of curated tinned pipe tobacco. His prices were reasonable ! I could have easily spent hours in there with the friendly staff checking out the selection. I bought the pipe, several tins and accessories- I am 100% going to make the trip a few times a month to patronize this shop. It's sad that shops and tobacconist like this are rare these days ! I can't wait to go back ! Thank you JP

Strongly recommend stopping by Casa Havana and check out the shop and the lounge, if your a lover…read moreof cigars and a clean friendly group of others that enjoy cigars and awesome people look no further

Service above par. Great selection. Good prices. LCA release shop. Owners are nice. Very patient…read moreand friendly.

I'm from California and was visiting friends in Danbury when I decided to stock up on a few cigars…read more This shop looked right--and it absolutely was. Their large humidor is impressively stocked with a wide variety of brands, and I was able to find several I had read about and wanted to try. The young lady behind the counter was very friendly, courteous, and offered help with my selections. Prices were reasonable (especially compared to California), which was the icing on the cake. When I got home and lit one up, it was perfectly humidified and burned evenly. I highly recommend this clean, well-stocked cigar shop. I'll definitely be returning whenever I'm back in my hometown of Danbury. --Mike Ross

A++!!! There are a few cigar stores in my neighborhood but this is easily my new favorite. The…read morehumidor is quite big. Staff is friendly and helpful. Definitely not snooty or elitist like another nearby store. I'll go the extra mile from here on out. SHS will recommend their staff picks if you are feeling adventurous. I will most certainly be back next time I get paid, boyeeeee. Now all that aside, I'm surprised there's not more reviews for this spot. IN FACT, there's one super-legit review from a guy named Johnny A that's swept under the Yelp rug. WTF Yelp, how do you decide what makes the cut and what doesn't?

Best cigar lounge in the area customers are welcoming and the Owner is the best!Premium cigars and…read morethe ambiance is like no other.

Stopped in to the Cigar Vault's Patterson, NY location yesterday. I wish I had found this cigar…read morelounge sooner! The place is very nice. They have a very impressive selection of cigars, many "upper level" offerings, including Padron, Davidoff, 1502, Plasencia "Alma Fuerte Sixto 1", etc. I grabbed a couple La Flor Dominicana "Andalusian Bulls", two Plasencia Alma Fuerte Sixtos, and an Arturo Fuente Don Carlos "Eye of the Shark". The lounge is well appointed with very comfortable seating and a very large TV. Soft drinks and bottled water are available. I sat down in a comfy, high back, leather chair and fired up the "Eye of the Shark". I was offered a Mexican Coca Cola, to go along with my cigar. The "vibe" is casual and relaxed. No egos whatsoever, everyone was polite and extremely friendly. The owner was on site and gave me the "grand tour". I Had a very nice conversation with him and I felt totally at home, while I was there. Jay and company, have done a great job with this location. I plan to be back very soon. Thanks for all of your hospitality, while I was there. - S.E.N. 02/19/2025

I have been a customer for almost a year. Good selection, on the pricey side, nice owners but the…read morestaff is terrible. One employee attacked me with his hate towards law enforcement, another one is just as rude as it gets. Lost my business.

A hidden gem in town! I wish I knew about this place sooner!…read more First time in today and when I asked for a particular brand of cigar, the friendly man walked right into the humidor and made a bee line for exactly what I was looking for. Great help and super friendly service. Already looking forward to coming back!

Poor selection. Poor humidification. Cigars seem to be their last concern in comparison to lotto…read moreand porn mags.

Went here to buy a few cigars for a friend. Found the staff very knowledgeable and helpful…read more Fantastic selection. Very warm and welcoming!!