If I could rate the store zero stars, I would…read more.. I'm so disappointed. I bought an outfit for my daughter. The store clerk advised I it could return it if it did not fit. Never did she say it was only for exchange or store credit. This was only disclosed on the receipt which you get AFTER making a purchase! The lady blamed a new staff member's misunderstanding when I tried to get a refund. So Higher Ground's poor training is now my problem? Seriously?! Cute kids clothes... TERRIBLE customer service #highergroundkids #terriblecustomerservice

Great store terrible staff they follow you around and are always looking over your shoulder. The…read morestaff were unfriendly and rude specifically the older ones

My first couple trips to Little White Sneakers, I had thought it was great and even recommended…read morethem to friends since not many knew that they sell preloved clothing and also support local crafters (like hair elastics and bracelets). I liked getting some used clothing of brand names for less, like Hatley and Roots. There may be some good finds hidden but there are also a lot of clothes that look outdated. I have also purchased new stuff for my kid, like hair bands, stockings, hair elastic, bracelet, and ear muffs. Unlike other preloved stores, this one does not have a rewards program for more purchases. Their new clothing is usually like almost $60 for one dress for a toddler. However, there may be new staff here that don't feel as welcome when I walk in. Their preloved stuff is sometimes overpriced. And my first consignment try was a disappointment. Instead of telling me the requirements of what they accept, they had me sign a paper with my details and drop off - when I asked for details on the rules they have, the woman told me it was same as that sheet of paper. They had me hopeful that my kid's outgrown clothes will sell. They rejected the item and I had to schedule another trip in to pick it up. It would have been easier if I knew the first time. They don't seem to greet visitors to the store or ask to be helpful anymore like they used to.

Organized and budget loving, although budget and quality don't sometimes go hand in hand, LWS is an…read moreexception, upscale and trendy with a very fashion forward structure in mind for parents looking for slightly used children's clothes (although in my opinion BARELY used) who don't want to sacrifice fashion for a reasonable price. It houses new and previously owned branded kid's/infant's clothing and shoes arranged from sizes and age, along with new items like hats and adorable sunglasses. Exclusive brands like Jack and Lily, Burberry, Nordstroms, Ralph Lauren, Prada, Gucci have declared no introductions needed that withstands wash and wear, appearing unspoiled and brand new once on the shelves at a fraction of the cost. Feeling out the materials while wandering the store after a full minute will make you forget brands that mass produce vapid onesies and jeans that are light years behind trendy and isn't comfortable at all, based on my son's immediate tantrum after I have him fitted in a $10 jeans that look super cool but rough on his sensitive skin. Between baby showers, birthdays, hand me downs from family and friends, we sometimes are stuck with a vast selection of majority brands that are mainstream and I personally feel it's so yummy to watch my 7 month old infant beat his papa's swagger any day with an $80 Burberry off-white onesie. A splurge and a score!

The owner never seemed to be available when I contacted her or went into the store. I called…read moreseveral times, left messages for owner but no response. Tried again, owner still not in, left more messages but no return phone call. This is truly not a store interested in their customer service. The clothes may be pretty but when I get treated poorly, I'd prefer to shop elsewhere. I will take my children to Gretchen and Co. down the street instead.

I went to this store because i was browsing the area and i am glad i found it, the prices were fare…read moreand the customer service was the best part, the lady that helped me there is named Alma, awesome service. There helped me choosing the right design for mysister's dress as i am terrible at choosing designs, they advised me the right items and the best prices for me, i will go back there very soon, the items are exclusive! My sister loved her little dresses and shoes,

Love the store, very friendly staff and great deals. There is always someone to help me to find the…read moreright sizes for kids clothing. ...totally recommend?

A Kind Heart is an Awesome store with a great selection and very helpful staff. They also donate a…read moreportion of profits to charity.

From the owner: A Kind Heart Boutique is making a difference by carrying lines that are:…read more1) Locally made 2) Environmentally friendly 3) Giving back to a community or charity AKH carries apparel, home decor, kids, jewelry ...and more!! The boutique is filled with charities that give back to hunger, literacy, anti-bullying,children's hospitals, etc.

We were on the hunt for a reasonably priced dress for my daughter's baptism. We visited two other…read morespots before stopping off at Kostatex. The lady who helped us (who I can only assume was the owner) was the sweetest and kindest sales person I've ever met. She made great suggestions, was so friendly and really was so patient with my super cranky daughter that would not stop crying. She tried to cheer her up and even gave her a lollipop. She put together a whole outfit which was all reasonably priced. You honestly can't pay for that kind of customer service these days so it was refreshing to see. I will definitely keep Kostatex in mind for future events. This place and its staff are just simply amazing!

Well today I went to Kostatex Children's Wear store on the Danforth…read more What a find it is. I looked everywhere to find a christening gown for my great nephew and it was pretty hard. So much is only available on the web. Well if you are looking for: - baptismal outfits - christening gowns (including the traditional long ones), and outfits for boys - formal wear for young girls or boys (for flower girl or confirmation or other such events) Well..... LOOK NO FURTHER!! This place is great! So much selection, and the staff and owner couldn't have been more helpful! My niece lives out of Toronto, so they let me take pictures and send to her, and then we discussed it on the phone and we made the choice over which one we wanted. This is a small family run business but they have been on the Danforth for a long time. That speaks for itself.... and frankly based on the service I had today, they'll be there for much longer! So if this is the type of clothing that you are looking for - head on over -- you won't be disappointed!! Outfits were available in every price range - so no matter what your needs and budget, you'll find something here! (BTW - some other lady was in there -- and like me, noticed their new sign and went in and found exactly what she was looking for). These folks are few and far between -- so to have a shop where you could see the goods, match shoes and socks etc to it --- wonderful!

Staff is kind BUT they are there to upsell and I have had multiple experiences where they confuse…read morethe sale such that I ended up buying far more AND they do not offer any returns!!!!!!!! ___ so you are a new mom and accidentally buy something... too bad ____ buy something and you find that your kid hates it.... so sad for you ____ you buy something and realize it doesn't fit.... that's your problem... ____ you have your registry here and someone buys something that was incorrect... welll.... you get the idea this is a horrible policy for a company that prides itself on helping new families. I wish I didn't have my registry here. and on top of it, when I called to exchange something, they basically laughed at me. Needless to say, I hope other moms and dads dont fall victim to the same sad truth that I did and that they chose another place to shop.

HORRIBLE EXPERIENCE!! Do not EVER purchase anything from West Coast Kids! They have disgustingly…read morehorrible customer service! They publish wrong and misleading information online and don't take responsibility to do anything about it once you receive your product. I bought a stroller trusting the weight limit on their website and when I received it, the box clearly indicated a much lower max weight limit. They did not accept my return request because they say they have a no return policy for baby gears that is indicated absolutely NOWHERE on their website! Do yourself a favour and never waste your money buying anything from this business!!