I've been coming to this Jiffy Lube for my oil changes for a while now, usually because of one of…read morethe wonderful ladies on the team who always takes great care of me. This visit, I was helped by a gentleman, and I have to say he completely exceeded my expectations. Not only did he perform my oil change efficiently, but he also took the time to inspect my vehicle and explain that I had a small leak. What really stood out was his honesty--he let me know it wasn't an urgent repair and that I didn't have to take care of it that day. Instead of trying to pressure me into spending more money, he simply explained the issue, gave me a quote, and let me make my own decision. That level of integrity is hard to find. On top of that, my front bumper had started coming loose because a bracket was missing. I asked if he could help secure it, and without hesitation, he took the time to fix it for me. That wasn't something he had to do, but he did it anyway, and I truly appreciated it. Customer service like this is the reason I keep coming back. I left feeling informed, respected, and confident that my car was in good hands. My next oil change is due in about 5,000 miles, and I'll definitely be returning here for it. Thank you for going above and beyond--I sincerely appreciate the outstanding service!

How about putting the oil cap back on the vehicle. That was vehicle #1…read moreHow about tightening the oil filter. Vehicle #2 These guys are either stoned or just idiots. Either way, save yourself some aggravation and don't go there.

Just needed a tire plugged, made an appointment and when I got there they took my car in right…read moreaway, and the waiting area was packed with people. I was very happy,and I was home within a half hour. The staff was very friendly and the place was very clean. Will definitely go there again for any of my car's needs. Great value for the money

This Mavis location has exceeded expectations on two different service appointments. The counter…read morepersonnel are great to deal with and my work was completed on time. Highly recommended!!

Dropped my car off and left all my documentation in the key drop-off. They have a box that you pull…read moredown to the right of the door with the key drop slot, and it has a pen in there, envelopes, where you can tick off the things that you want done and write in anything extra. Loved that extra little bit of care because nothing drives me crazier than trying to find an envelope and pen in my car because there's nothing but a key drop slot in the door in so many other places. They think of the little things. I had made my appointment online a couple of weeks before using one of the flyers that came in the mail, I scanned the QR code. I did put it in my phone as a reminder however I actually put in the wrong day, I would have been a day late however they sent me a reminder text to let me know that hey your appointment is coming up. Amazing, and very timely! I spoke mainly with Brandon and in all my years I have never spoken to any car repair place and receive such great service. He listened to my concerns as I have a few because my car is older. They kept me apprised of every step of the way. From initial diagnostics, when they finish them they sent me a link that took me to a website but not only detailed information about what needed to be done, but also recommendations with PICTURES to show what they were talking about. I was able to show them to my brother who was mechanic in New Jersey he said I see their concern and he agreed on their diagnostics, but we're getting rid of the car within a year so no need to do those things right now. When I spoke to Brandon we talked about what needed to be done for the inspection, the things that I wanted to have done extra including the oil and having an A/C repaired, and there was zero hard sell of any of the other options that were recommended but not needed at time of service. I have never had such an amazing experience at a mechanic shop in all my years and I can guarantee I will never go to another auto repair shop as long as I live in this area, I finally found the best mechanics around and trust me I've been to probably just about all of them including dealerships. They are absolutely outstanding and it didn't matter who I spoke to on the phone they were great, Brandon stood out as exceptional. Thank you Ross for the detailed Diagnostics.

It's seems hard to find a mechanic that you can trust, but C&J of Lansdale is just that…read more I've been going to C&J for a few years now, and they've always been great--but this last experience really reminded me why I trust them so much. I had a tricky battery issue that they helped me sort out over the past week, and they were nothing but honest, patient, and helpful the whole way through. They kept me updated, explained everything clearly, and even though my car had to stay overnight twice, once the issue was identified, they didn't charge me for the fix! On top of their top tier service and fair pricing, it's the peace of mind that they offer that sets them apart. I couldn't recommend them more.

Not among the least pricy, but they have better quality balls for you to hit. Also paying by credit…read moreis an option, but the machine takes a long time to complete the transaction. Would keep some cash in my pockets the next time.

This is going to be a tentative change going from 5-3 stars based on the wonders that is 2020. 5…read morestar so please read carefully. This place is for buying gas. I have had less happy experiences with mechanics over the years. OK you're saying gas is gas, take out of pump -put in car-drive away. Simple. BUT in this day and age when it seems like stations raise the price at the drop of a hat then take a LONG time to lower it, This place doesn't. They raise prices slowly and lower them with the market so when they DO put prices up you don't feel like you're getting screwed. This is really important these days. The place is well located and has good hours late in the evening and early in the morning. So why did I scale it down? masks. in 2020 with the amount of, traffic, they get there is a real risk of exposure here but in the work bays, talking to customers and behind the price register? I can count on the fingers of 1 hand the number of times I've seen a mask being worn. I don't know if this is a political statement or a lack of care but in 2020 it is at best unnerving.

It all started with a small taillight bulb. I was treated with warm welcome and genuine listening…read moreand given options. The light bulb was ordered by Tom S. Unfortunately I needed to wait until inspection, due to personal difficulties and the patience was commendable. I really appreciated the kindness and support as life seemed to be out of my control. After the thankfully passed inspection, the car battery had been struggling in cold weather. So as my CBA Mechanical technician Matt was examining the vehicle and battery the alternator gave up. I appreciate how Tom Steven's, CBA Service Manager, careful checked together with Matt all options before deciding that I needed a new alternator. And to make matters even better, they helped me find a replacement alternator that was reasonably priced and quality condition. Since my car is older I was not wanting to pour money into repairs. The communication given to me and updates was so helpful and comforting. I was always aware of what was needed or happening. The diagnostic report and videos on each car concern was outstanding! And I mean outstanding and very informative as to how my vehicle is performing and why certain maintenance must be done. No pressure just made aware. Thank you Tom and Matt for making my car better and safer. I recieved and oil change, steering and brake fluid flush. And even more was able to have my headlights cleaned and trunk mechanism fixed so it wouldn't not fall on my neck. These many decisions were made together and the bill was not a regret but a privilege. The writing of this review is not just to praise Matt and Tom who were the best, and Chip, CBA owner, who shuttled me home and brought me back at completion of vehicle inspection, maintenance and several repairs. I really want to let anyone needing car care and /or repair service to try CBA. (Christian Brothers Automotive)!!! I truly recommend Christian Brothers Automotive! I want to close with a big thank you to AJ, Patrick , Anthony who answered my calls so welcomingly. Also Chip who helped me get home and back. So so good of you!!! And of course Tom Steven's who coordinated all the concerns so relaxingly and smoothly between Me and my Service Technician Matt, who gave quality workmanship and a more functional and safe vehicle for me to drive now!! Thank you Christian Brothers Automotive staff - what a team! I am glad you are here!

I had a very disappointing experience at Christian Brothers Automotive (Montgomery Mall, 565 DeKalb…read morePike, North Wales). My son brought in our car to have both rear brakes replaced. He provided the parts and was quoted about $300 for labor. The shop only replaced one rear brake, discovered the other caliper was seized, and then reassembled the car without calling us for options. Afterward, they informed him the vehicle was unsafe to drive but still charged the full $300 labor fee -- despite not completing the job. To make matters worse, they didn't even have the caliper in stock, leaving us with no solution. This was unacceptable. The lack of communication, releasing an unsafe car, and charging full price for incomplete work shows poor customer service and questionable business practices. Customers deserve honesty, fair billing, and consideration for safety, none of which we experienced here. Thomas Stevens was very dishonest, stating that we resided out of town on our invoice, when we live 15 minutes away from this location. Here at this location, they consider everyone else's position, but the customer. Their practices are unethical, immoral, and unjustifiable. My recommendation is that you search elsewhere for your automobile services as this franchise is anything but Christian based. I have reached out to the owner and I am waiting on a response. I will update this Post upon hearing from the Owner, Chip Eissler. I'm not sure if they're even recognized by the Better Business Bureau. I will look into it.

When you pay $100 for wheel alignment, you only get your toe adjusted. The camber is another…read moreissue. They won't do this because it's time consuming job. Why don't they say only toes adjusted? It's a ripe off if you are paying $100 to just to adjust your toes.

I had an accident and ran over a rock which cracked my back right wheel. The people at Mavis were…read moreamazing. They removed my wheel, showed me the damage, and helped me contact my insurance company and locate refurbished wheel and spare tire. They went out of their way to locate a wheel for me and get it and install it. the next day I was on the road again and able to drive 100 miles where I can now have a dealer put on a new wheel and tire. they helped me with the insurance company and with locating the secondhand wheel at a different location. They were very professional and kind and helped me when I needed them most. my hats off to them. an excellent job well done.!

Oil change was quick and done on a day they were "closed", which was nice, however, they charged me…read more90+ for an oil change....on a kia. I used to pay less than 70 for an oil change on a car that took more expensive oil at a different mechanic. Will not be taking my vehicle back here.

Called last minute to get my car inspected, squeezed me right in and out! I was able to wait for my…read morecar in The waiting room as well. Great customer service! NEW OWNER is 10/10!! Highly recommend!

The epitome of over promise and under deliver. I was promised 4 things and got none of them. The…read moretires I ordered I didn't get I got some cheaper knockoff brand, free oil change? My oil wasn't touched but I got a coupon for half off ... yay. Secure the wind guard under my car.. what guard is the response I got. Got signed up for the credit and was told I could pay it off in the store, sorry we can't pay off the cards at all in store. Had my front seat covered in cigarette ash, I don't smoke. My steering wheel was covered in black grease and dirt. I had my car detailed two weeks prior, interior and exterior with a ceramic coating. Only went there because they could get the brand of tires I wanted quickly. I didn't get a call to let me know those tires never came in but the other ones did and it was already installed and my tires were already picked up by whoever does it. So I was stuck with these tires. Lesson learned quick doesn't mean good.

Scheduled appointment for 9 am oil change told might be able to do it by 11 am don't go hereread more