I stayed here Feb 27, 2025 before boarding Princess Cruise. This hotel is 10 min walking distance…read morefrom Princess dock. My room 711 was quiet and clean with big cheerful windows and view of the City. But the door to room was the heaviest and hardest to open door I ever experienced in my life. I had two breakfasts here. My comments are the bacon isn't cooked enough leaving lots of fat on it and it is not crispy, served wimpy in liquid of water or fat with the lid steaming the bacon. The congee was extremely boring. No minced Chinese preserved mustard greens and pork sung that the Chinese eat congee with. What looks like soy sauce didn't add flavor or salt to the congee. Some people thought the scrambled eggs were too runny, but I like it like custard This was so runny you have to drain the liquid out of the spoon before putting in your plate. The breakfast selection was not large, but gets the job done. The Wi-Fi was so slow. But on the day I checked out and had to wait in the lobby till 2 pm to board the ship, I told the front desk how slow THE CUT wifi was, that my email would not send. She put my phone on a different wifi and the email sent right away and wifi was no longer a problem. Location is two blocks from shopping and eating places, but mostly takeout food , pub stuff, I did not see really nice sit down restaurants.

Horrible stay recently compounded by customer service completely unwilling to be reasonable. We…read morewere given a room directly under the event space and subjected to incessant noise during setup, loud bass thumping through the ceiling for 2 hours past the time we were promised it would end, and then another 2 hours of loud cleanup. No apology was offered and our request for a discount due to the inconvenience was denied. We checked out 2 days early and were initially denied a refund for those days. Folow up with corporate office resulted in an offer for a discount for a future stay. Are they kidding?

Despite my distaste at their $5 parking fee (ended up parking on the road instead), I enjoyed…read moreattending a Breakers game here last night. The staff were super friendly and helpful, and although the place is a bit rough around the edges, it's still a good venue for this kind of affair. Loads of room, good seating arrangements that aren't too far from the court despite being in what my Dad calls 'the nosebleed section', an unusual but workable system for the café, and generally good vibes, it's got a lot going for it!

I stayed at this hotel for two nights in February 2019. I loved how it was centrally locates and…read morevery close to the Skytower. I was in room 1214 and I think it was one of the best rooms in the hotel because it was on the highest level with a balcony and the view of the Skytower was completely unobstructed. It was also very close to many restaurants. We had a king sized bed with a pillow top mattress aka heaven. I slept solidly each night. The room came with standard amenities ... 2 robes, ironing board, washing/drying machine in the bathroom, TV. We chose to valet for $45/night for simplicity. There is no self-park. Really my only complaints were regarding the bathroom. It was just set up so inefficiently and awkwardly. The toilet paper is nearly behind you, instead of just bedside you. There is hardly any bathroom countertop area when they had plenty of room to build it out. There's only one very small towel rack that was actually pointing downward, so the towel always ended up on the floor. Yuck! The shower was pleasant, with great water pressure and a removable shower head. The other negative is no fan and noise here easily travels to the bedroom. Other amenities include an indoor pool, outdoor tennis court (with turf needing repairs), and large scale outdoor chess. I have no sense of direction so I found the hotel layout itself confusing. The hotel had 2 lobbies, two front desks. The hotels are connected by a link over the street.

We stayed here for three nights in a suite overlooking the water. We had a bedroom, large bathroom…read morewith washer and dryer, living room, fully equipped kitchen, dining room, and patio. The hotel was gorgeous with hardwood floors, indoor lap pool, two gyms, and a spa, as well as an indoor water feature. Beautiful decor, outstanding staff. The Concierge was extremely helpful and the hotel was ideally located within walking distance of all the Auckland landmarks.

I chose this hotel based on the price, the location, and the availability (room-wise). We were a…read morecouple on our first trip to NZ. We planned our stay from March 26th to April 9th (14 nights). The "Premium" King Room was available without an increase to our original package. We also looked at the restaurants, shopping, things to see and do, transportation, and walkability within the hotel and its surrounding area. Our flight arrived early in the morning (5 am), so our room wasn't available when we got to the hotel, but they checked us in, offered to store our luggage, and took our cell number just in case it was ready earlier than scheduled. We knew there were restaurants in the hotel, so we walked around to get some breakfast. We also stopped by a couple of gift shops on the way to and from breakfast. After a while, we went back to the hotel lobby, and we were informed that our room was ready (early) and that they already had a porter deliver our luggage inside our room. The lobby, elevator, halls, and rooms were all clean. In fact, we constantly saw workers cleaning during our entire stay. They were always checking in on us as we passed by, asking if we needed anything. We asked for toilet paper and new towels twice, and had them change the bedding and vacuum once during our stay. We were in Rotorua for five days, but still had this room in our name as a home base because we were coming back. The room was large, again, with a king-sized bed, a small "L" shaped couch, a nightstand on one side of the bed, a desk, a credenza under the TV, a fixed luggage rack, a coffee/tea station, several drawers, shelves, and a closet. The bathroom had plenty of room to move, ample counter space, and a shower that could fit two. We couldn't ask for anything more. Well, maybe one. A microwave. But we understand. They have several restaurants attached to this hotel. They would rather have you spend the money eating out than in the room. There's a gambling casino in the hotel, too. It includes both machines and tables. We have casinos all over the place where we live, so it wasn't a selling point for us, but it was a nice pastime and something to do when we wanted to vape/smoke and didn't want to stand outside the hotel. There are several smoking balconies with machines to keep you occupied. You do have to sign up for membership here, but you can do that on their website before you even arrive. They regulate gambling and have guidelines in place to (hopefully) avoid gambling addictions. Anyhow, we had two concierges that brighten every day that we saw them, Dicky, and TaoBao (sorry if that's misspelled). We met Dicky first. He talked to us like family, giving us tips on what to do, where to go, where to eat, and what not to. He always had a huge smile on his face, greeted us with hugs, and got genuinely excited to see us. We felt the same. TaoBao was also very friendly towards us, gave us great tips, and booked a private tour for us with an unexpected discount. We were down the hall from the elevator, so the noise level was very minimal. We would occasionally hear a door or soft chatter, but other than that, the only other noise was from housekeeping, and they weren't noisy at all. Overall, we were pleased with our stay and everything (except a microwave) that they had to offer. Oh! I almost forgot, to our surprise, this hotel is also the bus hub. If you take the bus from the airport to the City Center, this is where you will be dropped off. As well as if you want to go back to the airport. There are lockers (some large) available at the Bus Office here, too. If you're just visiting on a day trip, these are so handy! They also have the InterCity Bus (website is helpful), where you can go to other, long-distance areas of NZ. We took the bus to Rotorua. It took about five hours with a rest stop mid-point. In front of the hotel by the Tower, there's a Hop-on, Hop-off Bus that will take you to several tourist stops. This was really nice to have. There's an auto-tour guide that tells you about the area along the way and announces what stop is coming up and what there is to do there. *Pro-tip 1: Get the two-day pass. Take a photo of your receipt. If you want to purchase it again over the next week, they will give you a discount. *Pro-tip 2: If you go to the Hop-on, Hop-off Bus website, you can get the map and stop locations marked directly onto Google Maps. It was very helpful when it came to finding where to get back on the bus!

We flew in to Auckland from San Francisco and landed at 6 am. Our room wasn't ready, obviously, but…read morethe staff took our luggage for safe keeping while we explored the city. They had our room ready early which we greatly appreciated after our long flight! We loved how centrally located the hotel was and our room was very clean and comfortable! We will definitely be staying here again when we visit!

Everybody should spend a night at Mollies, you will love the experience, and you will love yourself…read morefor the pleasure. My visit to Mollies was by chance; I was offered an assignment to write a story about elite destinations in my home city, and Mollies was on top of the list. Not knowing what to expect, I expected the normal 5 star boutique hotel experience, but what I got, was so much more. The food was spectacular, the service excellent, and the setting, just perfect. After dinner we sat and listened to light opera and a piano recital, and in the morning I didn't want to leave. Mollies is not for everyone's taste, but it is worth every cent. And it is the perfect place to celebrate an anniversary or special occasion.

I went to Mollies' restaurant for a work Christmas party and it was absolutely stunning. The dining…read moreroom area of Mollies is gorgeous and white - lots of beautiful marble, big lavish mirrors that made the space seem larger, and extremely attentive staff. We had a set menu, which was $60 each and included a main, a dessert and a glass of champagne... one glass of champagne! Hah! This was a Christmas party and I'm damned sure we drank the place dry over the course of our very rowdy afternoon. My main was divine - a simple spinach risotto with feta. I also had a bit of oven-baked market fish, but I steered clear of my boss' favourite confit duck leg (on account of both my pescaterian diet and her militant love of duck). For some reason everyone at the table ordered different mains - a total oddity in my experience - so the festive meal looked even more festive with all the colours and flavours decked out in front of us.

A very nice hotel with many amenities from restaurants to the pool area etc. nicely appointed with…read morethought.

Great value for the price! Super conveniently located and amazing staff. It's also so clean and…read morereally nice. The pool, sauna, and hot tub are fantastic. The gym has a great variety of weights and machines (cardio and strength). Loved this place and would definitely stay again!!

It's located in a very convenient location to a bunch of shopping and the viaduct. No one was by…read morethe hotel door to help us with luggage and when we checked in, the staff members seemed distracted while checking us in. The room is clean and bright. The gym is quite small and had one broken treadmill that didn't have a sign so I'm not sure if staff are aware of it. Our rooms didn't include breakfast, but we were excited to try it. We ended up disappointed because the hostess gave us two menus and told us to sit anywhere. There's prices for a la carte and buffet and we opted for the buffet and just went up to get food. A staff member stopped us and asked if we were doing the buffet and then told us she'd bring us the bill so we could sign our room. It felt like maybe a staff member should have brought us to our seat and asked us what we wanted to prevent being stopped at the food counter and having guest and staff play a guessing game. The breakfast selection is mediocre. Another table was sat and the staff member who stopped us was quick to go to their table and explain the menu choices to them so I'm not sure if it's a lack of consistency or if they need more staff during the breakfast shift because it seemed like it was just her and the hostess working. Staff was also slow to clear tables.

Location and views alone are 5-stars. Booked my trip back in December. To gain more airline points,…read moreI booked the hotel through the airline portal. After reviewing the map of the Auckland central business district (CBD) and where the Sky Tower was, I knew I wanted to stay by the harbor, with a view and reasonably priced. That's when I came across M Social Viaduct Harbor. From Google Maps and looking at YouTube videos, the hotel was in the midst of it all. My first encounter with them was a few weeks earlier when I learned that M Socials last check-in time was midnight. Unfortunately, because my flight was schedule to land at 9:45 pm, having to get through customs and waiting for Uber, we'd be cutting it close. So I emailed M Social and they assured me that we could check-in after midnight, no rush since they knew how long customs could take. What a relief. When we got there, a little after 11 pm, I was told our room was upgraded to the 12th floor which is the highest floor. I was told "The harbor view is great up there." And it is!!! All the rooms face the harbor and all rooms have a view!!! The higher you are the better the view. And when we got to our room, we had a signed card from the employees along with Easter candy because I didn't realize it was Easter weekend when I booked our flights. The room was clean with modern and youthful aesthetic. And the price? I can't believe it is one of the least expensive hotels along the harbor. It was between $129 - $189/night. Of course, Weekends are higher price. And, laundry is free. We just had to pay for laundry detergent. No dryer sheets in Auckland, though. People in NZ said I had an American accent. But they're the ones with accents... lol. Auckland is also a melting pot. The front staff were mainly Filipino, Vietnamese, and Chinese. So they had their native accent along with the English accent. But everyone was so kind to us. And they have a restaurant that is open for breakfast, lunch, dinner, and late night socializing. Although we only had apps and drinks, the food was really good and non-alcoholic drinks were refreshing. As much as I want to gatekeep M Social, I also want to praise the staff members and hope everyone can enjoy your time staying at this wonderful establishment.

This JW Marriott opened in May 2025 and is very nice. It's located in downtown near Circular Quay…read more(pronounced key) a couple blocks from where the cruise ships ports and a block for public transport. Uber and taxi are available as well. On the ground level is check in (with a beautiful plant wall), a restaurant, a bar, the concierge and the executive lounge. The lounge is 10/10. Offerings of all kinds and the coffee machine is incredible. There is local foods and such as well. On floor 10 is the pool, sauna, fitness center and hot tub. The hotel scent is planty/earthy. It's got a lot of wood detail and red stone tile and gold and grey... very unique. I liked the tall showerhead in the room and that it had a hand held option. Tub was seperate in our room. Amazing Dyson hair dryer and robes/slippers provided as well. Room had an espresso machine and local bottled water. For purchase there was alcohol and snacks in the room. Manager sent a dessert up for our anniversary. We were also upgraded to a very large suite and given a f&b credit. I would stay here again in a heartbeat.