It's located in a very convenient location to a bunch of shopping and the viaduct. No one was by the hotel door to help us with luggage and when we checked in, the staff members seemed distracted while checking us in. The room is clean and bright. The gym is quite small and had one broken treadmill that didn't have a sign so I'm not sure if staff are aware of it. Our rooms didn't include breakfast, but we were excited to try it. We ended up disappointed because the hostess gave us two menus and told us to sit anywhere. There's prices for a la carte and buffet and we opted for the buffet and just went up to get food. A staff member stopped us and asked if we were doing the buffet and then told us she'd bring us the bill so we could sign our room. It felt like maybe a staff member should have brought us to our seat and asked us what we wanted to prevent being stopped at the food counter and having guest and staff play a guessing game. The breakfast selection is mediocre. Another table was sat and the staff member who stopped us was quick to go to their table and explain the menu choices to them so I'm not sure if it's a lack of consistency or if they need more staff during the breakfast shift because it seemed like it was just her and the hostess working. Staff was also slow to clear tables. read more

Location and views alone are 5-stars. Booked my trip back in December. To gain more airline points, I booked the hotel through the airline portal. After reviewing the map of the Auckland central business district (CBD) and where the Sky Tower was, I knew I wanted to stay by the harbor, with a view and reasonably priced. That's when I came across M Social Viaduct Harbor. From Google Maps and looking at YouTube videos, the hotel was in the midst of it all. My first encounter with them was a few weeks earlier when I learned that M Socials last check-in time was midnight. Unfortunately, because my flight was schedule to land at 9:45 pm, having to get through customs and waiting for Uber, we'd be cutting it close. So I emailed M Social and they assured me that we could check-in after midnight, no rush since they knew how long customs could take. What a relief. When we got there, a little after 11 pm, I was told our room was upgraded to the 12th floor which is the highest floor. I was told "The harbor view is great up there." And it is!!! All the rooms face the harbor and all rooms have a view!!! The higher you are the better the view. And when we got to our room, we had a signed card from the employees along with Easter candy because I didn't realize it was Easter weekend when I booked our flights. The room was clean with modern and youthful aesthetic. And the price? I can't believe it is one of the least expensive hotels along the harbor. It was between $129 - $189/night. Of course, Weekends are higher price. And, laundry is free. We just had to pay for laundry detergent. No dryer sheets in Auckland, though. People in NZ said I had an American accent. But they're the ones with accents... lol. Auckland is also a melting pot. The front staff were mainly Filipino, Vietnamese, and Chinese. So they had their native accent along with the English accent. But everyone was so kind to us. And they have a restaurant that is open for breakfast, lunch, dinner, and late night socializing. Although we only had apps and drinks, the food was really good and non-alcoholic drinks were refreshing. As much as I want to gatekeep M Social, I also want to praise the staff members and hope everyone can enjoy your time staying at this wonderful establishment. read more

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Great front desk staff. Well situated, easy to get around on the lime scooters, right by The viaduct & Silo areas. Also close to the ferry buildings great spot decent restaurant Beautiful room a harbor view read more

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Love this hotel! I wish I could give it more then 5 stars! Everyone at the hotel are super friendly & welcoming Perfect location - across the street from the ferries to take you to the outer islands aka the wineries ! When you step out of the hotel if you walk to the left or the right you will have various choices of bars, restaurants & plenty of shopping. The rooms are spacious & the bed super comfy. Don't forget to order room service & a little robot will be at your door! read more

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I've never stayed at an M Social hotel before this stay! It was everything I needed in a hotel. Easy check in, all the efficiencies in my room! Cleanliness was PERFECT... never have I stayed in a cleaner hotel! The staff were attentive and very personable. Best part of it all.... My room was available for check in at 6:30 AM! The bed was incredibly comfortable and the shower was scalding hot!! I'd have to say this hotel was the second best thing about my stay in New Zealand --- second only to the beaches! Room service was surprising quick... no discrepancies with my order! The gym was on the same floor as my room and the equipment looked brand new! read more

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I've stayed here a few times now and have always had a great experience. The location is great and everything is within walking distance - the mall, train station, bas/restaurants, the ferry terminal, etc., plus you're right on the water front so you'll have a nice view. They have a parking garage if you do bring a car but it doesn't seem necessary if you're going to be adventuring around the CBD or taking the ferry somewhere. The lobby is a little small but it has enough seating to for a few groups to sit. There's also a restaurant that is connected and they have amazing blueberry muffins! The concierge were really helpful and helped me and my coworkers by booking our ferry + bus tour the first time we were there. They printed everything for us and we just had to pick it up on the way out. The room was standard but really nice. There's the normal amenities plus extra toiletries if you need them (toothbrush, razor, vanity kit, etc.). There was also an umbrella in the room that came in handy! I also really appreciate that there's milk in the fridge for coffee since I don't like powdered creamer. The nautical decor of the hotel is really cool and done in a tasteful way. I've really enjoyed my three stays here in the past and plan to be back. read more

M Social Auckland - Hotels Near Me - Auckland, AUK

A very sweet, modern hotel on the harbor in Auckland, NZ, M Social is located within walking distance of many restaurants and shops. Our room was small, but clean with comfortable beds and nice bedding. The harbor view from our large window made up for the room's size and lack of storage space. There is a fabulous breakfast buffet that we enjoyed this morning. Don't miss it! Staff have been very nice and helpful. read more

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The hotel was very centrally located. All the staff was very friendly and helpful. The room was nicely appointed and very clean.

What a wonderful hotel! Location, quality, comfort, & friendly! Grand slam! Great place to step off and into my Auckland Adventure. read more

M Social Auckland - My room with a view of the bay is amazing! - Hotels Near Me - Auckland, AUK

LOVED this place! Friendly, helpful staff, and clean, comfortable rooms. Fabulous (and huge) breakfast buffet in the restaurant downstairs. Lots of other restaurants and shopping in the area, too. And it's located right across from beautiful Auckland Harbor, from where you can catch cruises to nearby islands. I'm so glad we stayed here; I can't wait to go back! read more

Really great hotel. The location was fantastic right on the water directly across from where all the fairies pick up which is perfect because all the sightseeing requires you taking a ferry to one island or the other the hotel had comfy beds, clean big rooms with views of the water. A decent gym and nice complementary tea and water. I highly recommend it. read more

This hotel is a pretty trendy, hip place to stay at in Auckland. It's centrally located in the central business district and close to many tourist attractions. The space itself is very nice, cleans and staff are nice and helpful. The rooms are very nice, modern and very trendy. I understand this hotel to be a joint venture with Millennium hotels and Social hotels. It's the youthful, trendy division which is clearly visible throughout. Room rates are reasonable and compared to Hilton rates, which is just down the wharf from here. I opted for the premium upgrade, which allowed you access to the lounge and happy hour beverages/food. I must say the upgrade was certainly not worth it. The amount to upgrade $150 a night roughly, which you'd expect it to be worth it. The lounge was a space that had couches, outdoor area and a billiards/game table, television and bar/snack area. The snacks were cheese,crackers and fruit and wine selection was limited to one red or one white to drink from. A full coffee machine was available to gets drinks from. During the week, they did not have red wine available 3 days. Although they have a full bar in lobby and restaurant, they wouldn't/couldn't bring up a bottle of red to drink. Instead I was told I could go down and purchase any red I'd like. I really found it hard to believe a bottle of red couldn't be opened. The upgrade also included breakfast buffet, which was very good. The food was good and service was good in the restaurant and buffet area. The food tasted good. Other than the lounge issue, the stay was good, rooms were clean and comfortable. Views were amazing and the location was very centrally located. I'd stay there again, but not a fan of the "upgrade" I did mention the issue to management, they did apologise and refunded the full amount of the upgrade. They were very helpful and just wanted to make sure the stay was satisfactory and issues resolved. read more

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Only stayed a night but a great hotel with lovely views and superb friendly staff. I want to call out Tristen in the restaurant who was charming , friendly and a true professional. The location is fantastic on the marina with lots of things to see. I stayed at the Sky hotel before but this is more sophisticated and quieter read more

What great concierge service, endless free bottled water, guest laundry room, gorgeous views, and delicious breakfast buffet!

Wow this is a really great find just on the high street of Auckland. Recently opened, this is a terrific place if you have a business meeting and need a place to stay. It's a small hotel that is in a former tea salon. It feels comfortable and friendly because of its size and excellent staff. When you sit down to check in, they even serve a house made tea. What a great way to start a stay! The hotel is built around a grand staircase at the center. Something just seems so opulent about waking down a big spiral. Rooms are to either side and are well appointed in a glamorous style. We loved the comfy pillows that make it easy to relax. The standard rooms are quite small but a good bargain. The slightly larger rooms have a few chairs and are really comfortable. The showers are great. High pressure with rainforest fixtures. Really great for relaxing. Overall, a great place for a stay right in the center of Auckland! read more

My husband and I stayed here for a week and loved it. The facilities are very modern and very well decorated. The location is perfect-right across from the harbor and in close proximity to shopping, dining, transportation ( both by bus and by ferry.) The staff were very helpful and kind. They went above and beyond to ensure that we had a wonderful time. With our room came coffee/tea all day at the bar. The bartenders were very kind and we engaged in lovely conversation. In particular, Andre was very kind and it was great learning about his experience in the city. The breakfast buffet every morning was rich and super tasty. The staff at the restaurant were very helpful too. One of the servers, Diana, was very kind and took time to talk to us to make sure we had everything we needed. All in all, M Social in Auckland is a perfect place to stay while visiting this lovely city. I highly recommend it! read more

A very cute retro designed hotel right next to the warfs. Valet parking overnight. The service was great as we had a tour on waiheke and couldn't check into our rooms yet but we were able to leave our bags with the front desk and they took them to our room when it was ready. Nice view of the ocean and big room with a bathtub you can sit in. The restaurant, Beast and Butterflies is an Asian fusion place and was pretty good for dinner also with great service. read more

M Social Auckland - Hotels Near Me - Auckland, AUK

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My wife & I stayed at the M Social hotel, 196/200 Quay Street, Auckland CBD, the night before this years Round the Bays event. On arrival we were told that breakfast would cost NZ$35 per person for the buffet. Standard cost we thought. We had a standard room overlooking the Auckland waterfront. After a nice dinner we returned home to read & watch TV. At 2330 a man entered our room, using a pass key. Surprised to find us there he left in a hurry. He had a small shopping bag & did not seem to be a guest. We thought that he might have been a staff member looking for a place to sleep. We phoned reception to tell them about this after which a man from security arrived to ask us a few questions. We thought that we had hear the intruder open & close the adjacent room within seconds of leaving our room but this did not seem to be of interest to security. The next morning we went down for breakfast. Whilst we were eating we were presented with the bill & as soon as it was signed it was rapidly collected by staff. Rude. It was for NZ$44 per person for the cooked breakfast. When we questioned this at checkout we were informed that NZ$35 was the base fee & that NZ$44 was the actual price for a cooked breakfast! When it came to check-out there was no mention or recognitition of the fact that we had had someone enter our room. So a day or so later I wrote to the Hotel telling them that I would like to file a complaint. 2 weeks later I have heard nothing. Apart from the fact that the name M Social is wierd (I guess the marketing department would disagree) I would like to highlight the following points. 1. IT IS TOTALLY UNNACCEPTABLE TO HAVE SOMEONE ENTER A ROOM WITH A PASS KEY 2. THE COST OF BREAKFAST WAS MISREPRESENTED & WE WERE NOT INFORMED OF THE COST AT THE TIME WE ENTERED THE RESTAURANT. 3. WE WILL NOT BE STAYING AT THIS HOTEL AGAIN Regards Marcus read more

Nice hotel that's convenient to lots of restaurants and attractions. The hotel restaurant is actually quite good with a fairly diverse dinner menu. Staff were all very friendly. Rooms are modern and well kept. Laundry facilities were clean and worked well. A nice updated hotel! read more

This place was great! It is located right next to the ferry boats that bring you to the various islands (such as Waiheke Island). There are a gazillion restaurants within a short walking distance and even the hotel restaurant was pretty delicious in a pinch. You can leave the hotel doors, walk across the street and down the pier to enjoy some water views and TONS of restaurants. The room itself was great. The bed was comfy, TV was high quality and bath products were quite nice. The hotel gym has a few treadmills, rower, elliptical and a few bikes. It has a set of dumbbells as well. The only hiccup we had with this hotel is that you have to use your keycard to get to your specific floor. I'm hoping they change this so any keycard can reach any floor, but I imagine it would be problematic if we had friends staying on a separate floor that we wanted to visit. It also made it hard to go to the 4th floor to the gym without having to flag down someone in the lobby for their keycard. I imagine this was a fluke during our trip and this will be changed in the future. Overall, I would absolutely stay here again next time I'm in Auckland. You can't beat the neighborhood and the price was totally reasonable. Also, ask for a high floor because you can see the water from your room :) read more

I wish I could give six stars as these guys have gone above and beyond I flew in from the US this morning and had roughly a 24hour trip. I got to the hotel around 8and even though check in is not until 3 and my room wasn't quite ready they were nothing amazing and helpful! As those who travel may know, the first thing you want to do after a long flight is take a shower and change(or at least I always do). They helped me with my bags and took me to the 4th floor gym and let me use the shower there. The staff also gave me the ins and outs of the city and what there is to do. I wish I knew the name of the guy who helped me, he was very pleasant and I could tell he really wanted to make sure I had a great time during my Auckland visit. While I explored New Zealand in the morning, they kept my bags for me and my room was ready by the time I got back from my morning adventure around noon. My bags wereready for me upstairs. The bed was so comfortable, and the view almost made me cry it was so spectacular! Their club level wasn't open yet and I booked a club level room so they gave me an equivalent compensation and made me feel very special. I also have a train ride from Auckland to Wellington at 7am and they settled my taxi accommodations and wake up calls. They even helped me calculate the time it takes to get to the station. I am staying here again the day before I head back to the states. I accidentally booked a day off for my return stay and they were able to help me correct this error! They also said they would try to get me a similar room to the one I had for this stay, which would be amazing! The whole time the staff was extremely pleasant. This is my first time traveling to New Zealand and I can say with conviction, this is the experience I was hoping for and is a great introduction to the native New Zealanders! I just love it here in Auckland and I can't wait to stay here on my way back! I also came to their restaurant for their oyster special. The oysters were phenomenal and I was very well attended to at my table. Fantastic hotel! I will absolutely be staying here whenever I come to Auckland in the future! It's in a perfect location right in the center of everything! This is a hotel experience not to be missed! Thanks so much for my stay :) -Alex read more