i bough a matters a year ago for over 1.000 thay told me replace it there no matterss warranties if there was no warranties i would not replace it i lost my arm years a go and have problems getting in the bed thay dont care and the there sevice tech told me that the matters is not made for a recline ill never do biz again read more

Matt was very helpful to us in choosing our dining table and chairs. We wanted something stylish, that would also stand up to the grandchildren's visits! We opted for a wood table and special ordered the chairs to be upholstered in our chosen fabric for the same cost as a wood seat. it looks beautiful and stylish. We also chose a cream colored entertainment console that we use as a sideboard that perfectly complements it. There is plenty of cupboard space and also two drawers. So happy with my furniture, and would definitely choose this store again for future purchases! read more

Havertys Furniture - The sideboard - Furniture Stores Near Me - Jensen Beach, Florida

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I bought a $5k sectional sofa from the store in Cedar Park area Texas but when I called for help with a replacement piece , I was met with resistance and rudeness at every turn from Brian. Once you buy something, they are done with you and you are on your own. I was told by Brian as a matter of fact that he has been there 13 years and they never have sold the manufacturer that is all over my tags. I even sent him pictures of the tags and that didn't stop him. He guaranteed the plugs will be different along with the color now a days. Found the new modal that replaced mine somewhere else and wow, plugs and color are the same. He just didn't want to help. Just my opinion- STAY AWAY or take your chances that you don't need them down the road. read more

Entering store Suzette greeted us. I don't particularly like this meet and greet technique but she seemed to have have it down to perfection. I wasn't screaming yet. The first couch we came upon my husband had a cow at the expense. But ever ready Suzette jumped in and asked would it be ok if she showed us another. Knowing my husband I said yes quickly. Well there was a couch in the right price range in glorious beauty!!!!! I was in shock and in love. Husband had to be convinced. I left that to Suzette. You won't believe this but not only did she but she convinced him of a chair, a lamp and the sofa!!!! And was still smiling. read more

Jordan was very helpful and attentive even though I was just browsing. I don't do well with high pressure sales people and Havertys does not do that. They do have some pretty well made pieces there not the foreign made cheap stuff.... well done!!! Leroy E read more

I bought the Aaron recliner sofa and love seat in blue. I was very indecisive, but salesperson Andy Morris (Jensen Beach, FL) was so helpful and patient. The furniture was delivered 5 days after I ordered it, and I was convinced that I wasn't going to like it and would be sending it back. Not so. It wasn't even all the way into the room when I knew I loved it. It is supportive but plush. I've never wanted a recliner, but this is different. It's comfortable and pretty--both. Thank you Andy. If you had been pushy or grumpy (on a very busy day!), I wouldn't have my comfy furniture! read more

Over priced crappy furniture. Manager has a bad attitude, refused to acknowledge breakage due to poor quality

These salespeople go above and beyond!!! Jordan and Pete!!!!! I would definitely recommend buying anything from here from anyone there. I've bought 3 rooms worth of merchandise from them and have been nothing more than excited to have a home filled with such beautiful furniture. We're not done yet. I still have to buy an office desk!!!!! Thank you, HAVERTY's. read more

Furnished my entire condo (master bedroom, Living room and dining room) with the Newport collection last year!Absolutely love all the matching pieces! The only piece I didn't get was the China hutch from the collection and was planning to purchase this year and they increased the price $300! Very disappointed! Should have bought it last year but the furniture was expensive and I was already at my max budget! Had to save for the last piece of the puzzle!!! read more

Recently bought a new home in Stuart, FL and went in to Havertys to finish off some rooms. Had the pleasure of working with Will O'Conner on the deal and get exactly what we wanted at a reasonable price (They had a promotion going on). Will was everything a salesman should be, knowledgeable, patient, helpful without being a pain in the butt and honest. The quality of the products they carry is fantastic! If that was not enough, when our furniture was delivered a week later, the two young men on the truck impressed me even more. They were friendly, helpful and very respectful of our furniture and our home. I have never had two finer young men deliver furniture before. Even when they could not roll the furniture up the drive into the house and they had to carry it, they did so with a smile and impressive customer service. The delivery personnel were Kareem and Jean, both fine young men.They are exceptional in customer service and a true assets to Havertys. All in all a very enjoyable shopping experience, so much so, we went back a week later and bought more LOL. GOOD JOB HAVERTYS! read more

Bought reclining couch and chairs from Havertys in 2015. The frames broke on all three pieces. We purchased Guardsman Protection. Waste of money. They gave us the run around and finally when they replaced the furniture we were not allowed to pick out different comparable furniture. They made is take the same crappy furniture that fell apart in the first place. Now after spending over 3000 dollars in their store 3 years later I need new furniture. Because big surprise the crappy furniture broke again. I WILL NEVER SPEND ANOTHER DIME AT YOUR STORE. I feel you really didn't care if we were satisfied. If you did care we world have gotten furniture that would not break. You have lost my business and the business of anyone I know that is thinking of buying furniture. When I throw this crappy furniture to the street I will put a sign on it saying this is the type of crap they sell at Havertys. read more

We were helped by Roney Williams who was very helpful and patient with us. We picked out a beautiful break front and dinette set. Cant wait for them to be delivered. read more

We purchased a $1000.00 recliner chair 2 .5 yrs ago ( but we are snowbirds so it was only uses half that time ) and the reclining mechanism broke soooo we went back to havertys to see if they could help us find the manufacture to buy the replacement piece n they sId they no longer stock this recliner,sorry and that was it no further suggestions for a $1000.00 purchase Ladt time is shop there Havertys called me after several months re: our problem with them, and they were very sorry for our experience, and offered to order us a new motor for the chair. We were very happy for their offer Thank you havety read more

Excellent, bot a pineapple round glass top table from Haverty's, 3rd table I bot, 1st 2 were from WayFair and, like my 1st wife and occasionally my 2nd wife, unstable. This 3rd base holds the heavy 54" glass top without a wobble. Thanks... read more

Quality furniture at a very reasonable price!! We recently purchased a table and chairs ( hammered copper). The quality of these was phenomenal!!! Our sales associate Jessica Haider was fantastic. She was knowledgeable, friendly and helpful with decorating ideas. She didn't follow us around like most furniture stores. We found what we liked and Jessica took care of the rest. No rush rush to make the sale. Very pleasurable experience!! read more

Poor customer service.. I was not informed about a three day return policy on an accessory. I tried to return it 7 days later and both the manager and salesperson Radhika were extremely rude about it. Most stores give you at least 30 days. I also found the same accessory at HomeGoods for 60 dollars less. Huge market on their accessories. The order on the coffee table that I placed also got all messed up and when I called they had not ordered it. They then placed the order after I called to inquire about it. I will never shop there again because of how rudely I was treated. read more

Jessica Haider is awesome. Very helpful and extremely nice and polite. I refer her to anyone needing furniture. I've bought from her numerous times and will continue to do so. Great store with lots of choices! read more

I recently furnished an entire house using 4 local and national furniture stores. Havertys provided the best customer service by far! Even the delivery people were extra friendly and respectful of my other furnishings. Great selection, nice sales people, fast delivery, cooperative business office and most of the pieces were of high quality. The few minor repairs to drawer slides I needed were taken care of the same week I called. I am still waiting 5 weeks later for a repair on 2 pieces purchased through the other stores. read more

What a wonderful, refreshing experience. We purchased a new king bed, mattress and office chair. We had an issue with the chair and they treated us like 'Royalty' after the sale. Very, very low key in the background salespeople. There to answer any questions, yet our of the way. We will never shop anywhere else for furnishings, they proved their creditability. and the furniture it 10 times the quality of Rooms2Go and City or Ashly Furniture. We shopped them all. read more

The furniture is great however once the sale is done it is downhill... My loves eat had rips in it and they argued with me about it, they put the wrong name on my sofa to be delivered two weeks later and did not have the tables that I confirmed would all be delivered at the same time. And now they are not coming until 10 pm when it was scheduled for 5:30 to 7:30. I will never buy from them again. They talk a great sales speech but the rest is horrible. I have had nothing but problems.. I paid a lot of money to get a better quality of furniture but not sure it is worth the aggravation. read more

Recently moved to the area and needed several items (dining table, counter chairs, guest bed w/boxspring and mattress). Everyone at Havertys was super-helpful and friendly, and the prices were fair. Delivery was also smooth, efficient, and totally professional. Special thanks to Jay Band, Cindy Roodhof, and Roney Williamson -- you're all great at your jobs! read more

The quality of the furniture is good and the customer service is o.k. until after the sale. Once the sale closed we had a hard time with any warranty work or repairs. Bought a desk there and less than 3 years later a hinge broke on a drawer. I was told the part was not available even though it was unique to this piece of furniture. I asked for contact to their parts department and "customer service" would not patch me through or give me a phone number. The "customer service" person said that the parts department "doesn't talk to customers". I asked for contact info for the manufacturer, thinking that they would be able to help me get a $2 part that Haverty's seemed to care less about. I was given the manufacturers name and told that they have no way to contact them and I could not call them. Previously I had purchased a table and chair set for a gift and had it shipped out of state. The table box arrived intact, but there was a large scratch in the table after opening it. Haverty's only solution was to "bring it back to the store", a 1500 mile distance, so they could see the scratch. When a company would rather argue with the customer over a $2 hinge, it's time to find another furniture store. read more

Jordan was a gem. Professional, knowledgeable and patient. The purchase experience at Haverty's furniture was 5-star. I'd recommend both Jordan and Haverty's to anyone looking for furniture. read more

Haverty's Furniture has a showroom in front of the Treasure Coast Mall that has some nice looking furniture. Yes, they have the bulky McMansion stuff but you can get some nice pieces. Most items are a bit high priced, but what can you expect? Many of the furniture items are imported from China, so be warned that the quality may not be up to your expectations. Sales people were all polite and informative. However they can get pushy at times as they only get paid a small commission, and make sure you know it! My only gripe is that they promised a delivery from 9am to 1pm and when the delivery truck arrived at 6pm there was no explanation. However, the delivery was professional, with uniformed personnel. They were very careful not to damage the newly painted walls. Taking all this into consideration they do need to work on their communication with customers as wasting a customer's whole day in this era with GPS and mapping programs there is no excuse. read more