I had some communication with them, one of their investigators he was very knowledgeable and very…read morehelpful. It was the first time I spoke to an investigator that, gave me a very clear picture, of the steps they would take. It felt organized in my head. It made sense. So I wanted to hire them. I filled out the request for an investigation form. On a Friday. I got a response almost immediately. To sign the formal agreement, that they will be investigating for me. As well as an NDA, and payment. And everything had to be done by 12 pm Monday. Or they would not take the case. This was extremely overwhelming to me. And caught me off guard.. if we had moved forward with this, I would have been able to get everything done by the end of the week, I have other things to do in my life too. I called and office manager Vicki she would give me Tuesday noon. And also I had expressed that I do not want to upload any documents. I needed to do everything in person. One of the reasons I asking for an investigation, is someone has been accessing my personal information and has access to what I do on my phone. But I was still asked to upload my driver's license or state ID. So I sent a message asking if we can just cancel my request for an investigation. And I would redo it in a few weeks when I'm ready and I would actually come over to Honolulu and meet with them in person so I don't have to upload anything. I also brought up the name of someone who hires detectives to surveil me illegally. Another reason I needed an investigation. Just wanted to make sure that no one in there firm may have worked for him. I wanted to make sure there was no conflict of interest. It seems she found this offensive. And she went on a whole spiel, about there integrity and how they're investigators are all vetted. And that thay had all ready check for conflict of interest. This is impossible and a blaint lie. I sent them a request for investigation Friday evening, cancel Sunday. And Vicki claims in that shorts amount of time that had checked for conflict of interest, I had not even given them the name of the parson I wanted investigated . She said that she would go ahead and cancel my request. But that they don't want me to make a new investigation request. There are ready, full for 2026, and she doesn't think I'm a good fit because trust is important to them. I think if I'm about to give someone a large chunk of money I have a right to ask questions. And nobody should automatically trust anybody. Anyways I think they're a good firm if you can get past the office. I spoken to two of their detectives, and I think they have good heads on their shoulders. But they let me down. And that deadline was overwhelming, and I don't think that's okay. The deadline felt like a red flag.(Kind of like hurry up give us all this money for nothing, we're not going to give you anything, yet but you're going to give us all this money you're going to sign this NDA shut the hell up, you don't need time to think about it, that's what it felt like) Kind of why I wasn't very trusting. Not to mention the NDA was a little too much. I understand they have to protect the methods of investigation. But it actually went a little too far I don't think, that Vicky had good intentions towards me. And actually would have signed the NDA. What freaked me out was that, have to pay now!! or you don't get a case. Why the rush? You know like, buy it now or you're going to miss out!! your last chance like some crazy ad!! And even with and even with an NDA. You can still complain, if you get cheated. If you violate the NDA Thay could take you to court. But it doesn't mean to Thay would win,if the cheated you.

I needed to hire a PI firm over the phone from North Carolina and was so fortunate to discover…read moreKiamalu Consulting & Investigations. Nathan was absolutely fantastic about listening to what my objectives were and constantly kept me posted as to the progress his team was making. The end result is that I was able to direct the effort as things progressed with what I need and got exactly enough evidence to accomplish my objective. The entire staff is as professional as it gets! T. Blanchette

Great place to get quick passport photos. I'm sure their other services are great and the staff is…read morevery friendly and helpful.

Got some fingerprints done. Made an appointment. Super clear and efficient lady helped us. Great…read moreresults. Would definitely come back here for the services. She knows exactly what she is doing.

We had an appointment at 7:30 (first appointment of the day). They recently moved buildings from…read morewhen I last remembered it. So of course, we got lost. We ended up arriving at the appointment 8mins late, the gentlemen was very kind; even though we were late. They took us in quickly and got us out the door in a timely manner. Thank you for being kind to two late birds!

The facility itself can be kind of difficult to find...there are no clear signs on the building so…read moreif you don't punch the address into your GPS correctly, you can drive right past it. There's supposed to be a structure for parking but for the life of me I couldn't find it. Unfortunately, street parking is kind of tight too so give yourself ample time to do a vulture stake-out to score parking. I came here to get some finger-printing done for work. Once I actually found the place in the building, the entire process took only about 5 minutes. The lady who does the finger printing knows her stuff...warning though, do EXACTLY what she says or she may just scold you a little. Quick Tip: payment accepted only via CASHIER'S CHECK or MONEY ORDER.

Please don't be bothered. This company is not up to date with the latest technology for…read moreinvestigating services and lacks customer service skills.

Extremely professionally and helpful. Answered all my questions promptly and was able to make…read moresuggestions based on my case. Very happy with this service. Highly recommend!

I asked AAA to do something they don't normally do - pick up a police report for me (I live in…read moreMaryland). I was having such a hard time getting it from the Honolulu PD and I was getting desperate- needed it for a life insurance claim. The said they could do it, did it and charge me a reasonable fee. Nice, responsive people. Highly recommend!

I had an emergency, unexpected situation where I needed to get an expedited hearing. Melissa and…read moreher team served my paperwork on time and filed the proof of service directly with the court. I had a rush order and they delivered, it was worth the money and cheaper than order quotes.

Prior Vision Security has been very reliable when it comes to keeping our business and events safe…read moreTimu & Gen Lakalaka-Manupuna are amazing friendly professionals, we here at Taco Kabana thank you guys for the awesome positive vibe you bring to our restaurant, always with a friendly smile keeping our business safe. I highly recommend Prior Vision Security, do your self a favor and call them for your next event they are friendly, reliable, and make you feel like family.

My sister came to visit Oahu for her honeymoon/family gatherings in Ewa Beach. As much as we wanted…read moreher to stay in the Ewa Beach/ Kapolei, Makakilo area where are all the family stays, she insisted staying in Aston Waikiki Banyan in an Airbnb so the kids could go beach nearby . Well on 5-17-26, my brother in law and niece got stuck in the elevator at Aston (at Waikiki banyan). My sister looked for help and found a security guard who directed her to the man in the video. He gave my sister attitude when she asked for status after an hour passed while my brother in law and young niece were still stuck. He replied with " there's nothing I can do about it, it's your fault it's going to be billed to your room". My sister was dumbfounded and asked him what he's even talking about. Naturally they got into a verbal altercation. He then continued to provoke her by walking up near her telling her to "go f*** yourself " . I will tell you my sister is very timid and it takes A LOT for her to stand up for herself so this is proof she was pushed too far. She called the police and they couldn't help. She went to the front desk at Aston and they also could'nt help and were rude to her. Finally the elevator maintenance showed up and also confirmed this security was unprofessional and out of line and shouldn't have behaved that way! Another reason why bitter locals like this give us a bad name. If you do not want to work with mainlanders /tourists who visit the aīna, do NOT work in Waikiki! It's simple! I hope this man is reprimanded. Not okay! Do better and show Aloha!!

They have been our security service provider for a very short time. Frequently dropping contracted…read moreshifts without notice Guards depart without being relieved or leaving early. Guards not performing duties, in spite of manuals provided. Leadership becomes non responsive when attempting to ensure coverage will be provided. I do not recommend this business...

Used EOP for years for my condominium it's been nothing short of a great experience…read more We're all human but it's great to know that the management listens to feedback we have for guards and corrects behaviors in the most professional and timely manner I'll continue to use them for sure and will recommend you to get them as well Thank you EOP and ROD!

Sometimes when I see all five star reviews, I wonder if the reviews are fake and the business isn't…read moretruly great. However, that is definitely not the case with this business. The place was easy to find, parking was right next to the building, and the office was very clean. Nico was very knowledgeable and knew exactly what to do to in fulfilling all the requirements for the fingerprinting. This put me at ease as I was anxious about the process. The fingerprinting was quick and easy. Nico also offered information on different shipping options and provided the envelope and label for a discounted fee. One less thing to do! I am so glad I chose this place and will go there again next time I need to.

Nico is a five star man! My husband had to get fingerprinted to apply for a medical license and I…read morewas able to find Nico thanks to good ol' Yelp (never fails). I shot him a quick text and within an hour he responded with availability for a same day appointment. He catered to our schedule and was extremely understanding when we hit traffic/construction and ran a little late for our appointment time. I'm so grateful for his reliability and work ethic, extremely professional and kind. And the best part was you can pay with Venmo, everyone needs to get on that train! TIPS & TRICKS: * Park across the street at Whole Foods, free parking and a lot of it.