Got some fingerprints done. Made an appointment. Super clear and efficient lady helped us. Great results. Would definitely come back here for the services. She knows exactly what she is doing. read more

Super great service, easy to deal with. I needed to get my figure prints done on cardboard and many places couldn't do it or they wanted to charge so much money. But I was able to get an appointment right away, got validated parking and paid about $40 less than anywhere else. She was so professional and kind. Trust me I will go back, as I need passport photos for my daughters! Great place. So happy I found it on yelp!!! read more

Charged me twice for passport photos, and according to the ladies at the passport office, they should have retaken the photos for free and given me proper instructions on how to prepare for the photo. Disappointed she didn't at least give me a discount on the second set. Will not be using this business again, and I would recommend getting your passport photo's elsewhere. read more

Nancy is so sweet, friendly and patient. I X and no for manual prints on paper for FL - I believe this may be the only place that does it on Oahu now! They validate your parking for 2 hours. I was on the phone with FL and Nancy was patient and waited for me to get the info I needed. Make an appointment. read more

This was a last minute appointment, but she made it happen. Went to another highly rated Yelp fingerprinting business just to get stood up by the owner? Anyways, called Image City and they luckily had an opening appointment due to a cancellation the same day. The stars were aligned. Came promptly for my appointment and she got moving quickly. After filling out paper work and carefully verifying information, I was rolling my fingers in ink and having em pressed down on some paper. She was efficient and very knowledgeable. The whole process took maybe 45 min? Not bad considering we did two sets or prints and all that paperwork. Price for fingerprinting was $65 but with 4% credit card fee, came out to $68. Tbh the first place I inquired quoted me about $20 more so I definitely am not complaining about price. Considering it's a one time thing (hopefully), and knowing how important it is to get a professional to do it right, I actually consider that a super good price. This lady was awesome! She was fast, nice and very knowledgeable. I can't stress how much trust I felt when she was going through the process. I don't know, maybe it's just me but I couldn't have asked for a better experience. Highly recommend! But call first because she only does appointments!! read more

I came to Image City located in Restaurant Row for the first time about 18-19 years ago to get my fingerprints done. They are great for realtors obtaining out of state licenses, medical field professionals, finance/insurance professionals and anyone else looking to get fingerprinting done. Image City was highly recommended because Nancy is friendly, fast and inexpensive for her services. It is also located very close to downtown so that was a huge plus for me. You can park in Restaurant Row and she validates. Nancy has been in business for 34 years and her service has been quite consistent. I recently had to come back to get fingerprints done for a nonresident license. She quickly responded to my call with a text and I was able to schedule my appointment with her directly. It wasn't a long wait for the appointment date (about a week). Her first available appointment was on Independence Day. I took that appointment and found out lots of people in the medical field books her on holidays to take care of their fingerprinting. Image City also offers Passport photos and the Honolulu Passport Agency is conveniently located across the street. I highly recommend Image City for your fingerprinting needs. Friendly reminder to bring two forms of valid ID! FYI - Credit Card charges has a 4% processing fee. read more

Nancy has always been so helpful for all my fingerprinting and passport photo needs. She's knowledgeable at what she does and has been doing this for quite sometime now. She's always attentive and responsive and bends over backwards to get you in promptly. Conveniently located at Restaurant Row, Image City offers a variety of services...from passport photos, fingerprinting, to photo printing too. She also offers extra for your parking validation so you can enjoy any restaurants or establishments in the area. She gets super busy, as she does services on base as well. She took my kids and boyfriend's passport photos and did an excellent job when taking pictures of my two year old, who just woke up from his nap. He was actually crying and was not having it but she caught a few that didn't catch his crying face. It turned out so good, I was beyond impressed! Thank you Nancy and Image City for being around for people like me. read more

Got an appointment within the same week I called. Parking is validated if you park in waterfront plaza. Staff were awesome. I was in and out in like 20 minutes. I had fingerprints done for my nursing license. This place also does passport photos and more. read more

Great little spot for your business or travel prep! I went there for fingerprinting for a job and they also offer passport photo. She knows what she's doing! The prepared the paperwork and carefully roll your finger prints and checks to ensure quality of her work. Make an appointment beforehand as she is very busy working all by herself. Plenty of parking in the garage that'll be validated as well as metered street parking if you prefer. Very happy with the professional service. Thank you!! read more

Helpful and knowledgeable! Asked questions to confirm my needs and made sure i was getting the appropriate product, very helpful. Quick and efficient, i was in and out in under 20 mins for fingerprinting and a passport photo. Very professional and the fingerprints came out great. Will definitely recommend to others! read more

I have been there several times and the owner is professional, friendly and to the point- she gets it done!!! I will always support and return to her business- she squeezed me in last minute when I needed it done most. Mahalo Image City read more

I came here because I needed fingerprints done. It's a small shop just one person there. (Nancy K.) You need to make an appointment for fingerprinting which was easy. I just called to make my appointment and she let me know where she's located and where to park to get validation. It wasn't too hard to find once I left the lot. Located on the ground floor. Nancy was very friendly and professional. Got my prints done and she even provided me with an envelope to mail it in. I would definitely recommend her . She has several services. read more

Image City - Business card with info . - Printing Services Near Me - Honolulu, Hawaii

Nancy is amazing! Highly recommend her services. I went to get fingerprints for the first time and she made the process efficient, clear, and comfortable. The whole thing took about 30 minutes. Thank you, Nancy! Tips ---------------- - Call her to make an appointment - Make sure you're on time. Even earlier is better to handle paperwork, etc. - She validates parking for the Waterfront Plaza garage (yay)! - 4% surcharge for credit card payments (she makes this clear before you pay, but just putting it here) read more

I needed a picture for the passport. I called the owner and she made an appointment right away and advised me what to do with the application form. read more

This place does ink roll fingerprints!! I had to get fingerprints done for a work related license, but it had to be ink roll and not print scan, I googled and couldn't find anywhere on island. Someone told me about this place and I called them. The lady even fit me in same day! Now im going to go back and get my passport photo done. Also great customer service. read more

Had a great experience with Nancy! I called to make an appointment to get ink fingerprints for my New Jersey nursing license. She has so much experience doing fingerprints for travel nurses. She knew the instructions way better than I did. I got lucky finding her. She is very kind, helpful and a pro at fingerprints. She also does passport photos too. Mahalo, Nancy! Tips: Call and make an appointment. Be on time. Fingerprints requires paperwork and the rolling. She's also booked and very busy. There's a parking garage and lots of metered street parking. The appointment shouldn't be longer than 1 hour if you need to feed the meter. There's multiple building towers where the location is at. Her's is BUILDING 2, ground level in the CENTER of all the buildings. There's outdoor seating in the courtyard. If you don't see that then you're on the wrong side of the building. read more

Great customer service and value. Nancy was very organized and knowledgeable. Convenient location and fast on time appointment. Thank you!

Came here last week for fingerprinting to get my nursing credential for out of state. The owner was awesome. I was so worried about getting the right fingerprint cards but she knew exactly what I was talking about when I called the day before; and she was even able to schedule me for an appt for the next day. She was very thorough with getting my fingerprints as well as the necessary info I had to send. I paid ~$50, which I think is comparable to other places, however, I do think that this place is the best- location, service and price-wise. read more

I called Image City, trying to find a quick place where they could complete my fingerprinting for my nursing school. I don't have much knowledge on the fingerprinting process so I went in very confused on what I needed to do. Nancy was so welcoming and kind and explained each step of the process and what to do when I got my fingerprints done. It's a little shop but she has so many different equipment. She's so kind and very helpful. I highly recommend going here! Nancy's the best!! read more

Nancy is AWESOME!!! She knows a LOT about all the states and their fingerprinting info! She has been there for a long time and is super nice to talk story with, etc. read more

If you need fingerprints, this is the place to go. I need fingerprints done and I was recommended by a friend to come here. Nancy made the entire process easy. She told me which documents to bring and she validated my ticket. Make sure you CALL for an appointment! She may be busy with other customers if you do a walk-in. TIP: Bring CASH! There is an extra charge if you use your credit card. read more

Had to get fingerprinted for a teaching job in Arizona. I was stressing out about the move to Arizona and I wanted the fingerprinting to be done with before leaving Hawaii, so I saw Nancy. Nancy took care of me during my appointment with her. She is super sweet and knows what she is doing. Through the anxiety of moving, her confidence made me feel that everything will be ok once I leave her office. It has been a few months since I have last seen Nancy and I am finally in Arizona. Thanks to Nancy, I was able to get my fingerprint verification card from Arizona right away and I was able to score a teaching job. Thank you, Nancy, for making this moving process easier for me. read more

Have used the finger print service here twice and both times Nancy is totally on it! Super efficient and knowledgeable. Easy validated parking. I came 30 minutes too early for my appointment but she had no problem popping me in to her busy morning! read more

Very professional and knowledgeable about what was needed for the finger print process. Much appreciated.

Went to get a passport photo and the lady was super nice and got me in right away as a walk in. She used an old school polo food like camera and only took on shot which turned out just so-so. Cost was only $15 and parking is validated. Overall good quick option for passport photos but don't expect to look amazing in one shot. read more

I needed to get a set of my fingerprints captured ASAP and Nancy came through. Initially I called to see if I could walk-in without an appointment and I left a voice message. Nancy called me back very quickly and offered me an appointment in 35 minutes. I arrived at Image City Inc and I was promptly greeted by Nancy. Nancy was professional, efficient and friendly. Without hesitation I would return. The price for the service was exceptional and she validates parkIng. Be prepared to pay cash or pay a small credit card surcharge (4%). Outstanding service. Thank you!! read more

Image City - Image City INC address. - Printing Services Near Me - Honolulu, Hawaii

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The wonderful lady there is very knowledgeable and friendly. She answers the phone and tries to accommodate me when I needed quick finger prints. She is appointment only and her shop is small. It's a little hard to find in the little shopping center but don't go upstairs, stay street level and you'll find the shop. Perhaps the only thing is that she does not do is sanitize the pens like other establishments. But she's the only one I saw working the 2 times I went so I did not care. Just come pre and post sanitizing your hands during this unfortunate pandemic. read more

Fingerprinting done quick, correctly, and easily! You can also get passport photos taken here. I look really washed out in my photo... not sure if it's the lighting in there ? Or that's just a passport photo thing to make you look that way. Or maybe I am... The owner is also helpful with giving you the passport paperwork if you need it. Anyway, it's a nice one-stop shop. They validate your parking in restaurant row. read more

I got my prints done here and they lady was super nice! I was worried my prints were going to be rejected because a lot of other people I work with (in different states) had theirs rejected from the agency we had to submit them to. Thankfully mine passed! Thank you! read more

I had to get my passport photo taken and this place was 5 minutes away from Queen's Medical Center where I work. Nancy was very nice and it took less than 10 minutes to get back to my car and head to the State Library to submit my passport application. When the staff at the library turned down my photo (for the background not being white enough), Nancy took another set of photos and I was in and out of there in 10 minutes again. She also validated my parking ticket, making it free. Would definitely come back here. Thanks, Nancy! read more

You have to set up an appointment to do fingerprints, but the owner was quick and was able to get me in on the same day I needed them done. Base police gave me such a hard time to get my electronic fingerprints done for work so I decided to just pay for it instead. She was very professional and clean. She made sure that we did everything right the first time. Will definitely return if ever I need to get my fingerprints done again. read more

Very professional! Needed fingerprint cards done for an out of state permit and she knew exactly what would be required for a legitimate application. I would go here in a heartbeat. Easy underground parking at the restaurant row facility. read more

Was able to make an appointment for the same day I called - drove down 1 hour later and got validated parking! To find the parking garage, (esp. if you're coming from windward side over the Pali highway to town) I recommend taking South King St., then Punchbowl, and then Pohukaina street. The lady was fast, efficient, and very sweet. She was also very meticulous with recording the correct information from my 2 sets of IDs (recommend driver license and passport). Overall service was pleasant and impressive. I paid roughly $23 for 1 fingerprinting card. She then provided me with an envelope to put the card in (other places required I bring my own). (A Hawaii 5-0 star also came to visit and talk to the kind lady when I went, so take that as you will as an extra sign of good luck.) read more

Came here to get my fingerprints done to transfer my RN license since many mainland board of nursing(s) require paper prints. Did my research and this was by far the cheapest place on island that I could find, with good reviews. Free parking in the garage with validation. Nancy is very knowledgeable when it comes to doing fingerprints, and transferring nursing licenses. I got an appointment for the next day. Nancy asked what state I was transferring my license to and immediately listed the items to bring. I was careless and forgot to bring in a copy of the email that the BON sent. Nancy caught this (thankfully!!!) and offered to print it for a fee. I'm glad Nancy is so familiar with this part of the process since it could've delayed getting my license. She is very careful with her work. She double checks everything and assured me that my prints would pass, and they did. I accidentally left my credit card there and she called me immediately to let me know (I know, I was a mess that day lol). Overall very satisfied with the service provided. Please note that if you forget anything, there will be an additional charge (for the fingerprint cards, printing, etc.). It's not cheap, but it does save you time and the hassle of another trip, so it's reasonable in my opinion. Also, if you pay with card, there's an additional surcharge. I read about this on Yelp so I brought cash. read more

If you need your passport photos or fingerprinting done, this is the place. Courteous service and they are very fast.

First time traveling outside of the country soon. Still need to go in for the passport application and figured getting my photos done before hand may make the process a bit faster! Literally excellent customer service! My photo was printed and ready in 5 minutes! There was even a mirror area for me to make sure I looked alright before the photo. They also validate parking! I personally caught a ride and did not need to validate. Highly recommend for FAST passport pictures. read more

Image City is a small store a couple of doors away from Tamura's Wine at Restaurant Row. The owner, Nancy, is very nice and knows what she is doing. I came here to have my fingerprints taken for my own FBI identity history check -- you never know what's on it until too late so doing my own check. After she took my fingerprints she even used a magnifying glass to check the prints to make sure everything came out right. She also does photos for passports and Visas. The only reason deducting 1 star was there were charges that were not disclosed from what I was quoted. I brought my own fingerprint card printed on regular paper and she showed me the same formatted card but on thick stock paper so used that instead. It is much better....but a charge for it, for sealing it in an envelope and a verification form she encloses with it. Fingerprinting was only supposed to cost $19.95 which is very good. I later found out I was charged $24.95... which included $2.95 for the fingerprint card, taxes and on top of that a 4% charge for using a credit card to pay. Other than the taxes, I wasn't told upfront for any of the other charges. I would have happily paid for the fingerprint card and paid cash if I had known. Anyhow I wanted to put it out there so there are no more surprises, even if she mentioned some of the charges are posted on her counter. I definitely recommend going to her for whatever you need. She replies fast, via email, text or phone and will have an appointment setup easily around your schedule. read more

Overall, bad quality fingerprinting service here. Horrible customer service or refunds once your fingerprints get rejected from wherever you're trying to submit them. I went here back in November 2016 to get my fingerprints done for the Board of Nursing. I was told that my fingerprints weren't good because the lines on my fingers weren't good. However, she still charged me $50 and let me leave with fingerprints that weren't up to par. Months later when my fingerprints gets processed I receive a notice that my fingerprints were rejected because they were "poor quality prints." I go to a different fingerprinting service to get my fingerprints re-done and they said that my fingerprints were good and that they don't understand how Image City couldn't get good prints on me. I return to Image City with the intentions of getting a refund but as soon as I describe my situation, the lady gives me a generic excuse that my fingerprints and lines on my actual fingers aren't of good quality.... without even looking at my fingers or seeing the prints. And I know she couldn't have possibly remembered me specifically from 7 months ago. This sounds like her go to excuse for her poor fingerprinting skills. She refused a refund and admitted that she knew that my first fingerprints wouldn't go through with the Board of Nursing but still let me turn those in and pay her $50. read more

I went in to this business for a quick passport photo. The price was reasonable and Nancy was very helpful in helping me figure out what I needed to do next to renew my expired passport. She will validate your parking to give you 2.5 hours of free parking. P.S. Don't eat at the Peruvian restaurant across the courtyard. I thought I'd try since I got the 2.5 hours of free parking. Nope! My steak was a very tough piece of meat and there was a blaring TV on in the dining room! read more

This is the place to go if you need official fingerprinting services done! I'm attending school on the mainland and needed to get fingerprinting done in order to start clinical classes within a hospital. I was told by the schools clinical facilitator that I probably could go to a HPD station to get these done but that wasn't the case based on reading other reviews. I was so glad to do a google search and find Image City listing fingerprinting services under their yelp name. By having that tagline on yelp it took away any questioning what kind of services this place provided. Other yelp reviews from students also helped in my confidence in selecting this place to have my fingerprints done here. They do finger printing by appointment only but when I called I was told they could possibly do same day if I needed to. I ended up making an appointment on a Friday and it was an ease. No wait. Make sure you bring two forms of ID. Valid drivers license, passport, birth certificate or SSN are options. It will take around 30 minutes to complete the process due to paperwork and the actual fingerprinting. I needed two sets of fingerprinting done which roughly cost around $25 each. read more