Amazing time. Crew was very expressive on the trip and was very professional. Showed us dolphins…read morewhen they didn't have to. Made sure everyone on the trip enjoyed and experienced something wonderful. Offered insight on anything, let us enjoy the water before showing us the manta rays. 10/10 experience and highly recommend!

We had a wonderful time with Tyler and Captain Alan. Really nice, down to earth people. We got…read moretwo swims at lovely coves and a spin To Kona. Highly recommended. A memorable day.

We went on a snorkeling and whale watching tour with Liquid Hawaii for our wedding anniversary, and…read moreit ended up being one of the highlights of our trip. Matt, the owner, was incredibly knowledgeable about the island's history and marine life, and he was kind enough to honor our tour even though they didn't have the minimum group size of four passengers that day. That alone says a lot about the kind of business he runs. He also made our anniversary feel extra special by providing a fresh seafood lunch with fish he had caught himself, which was such a thoughtful and unexpected touch. The tour was about 3.5 to 4 hours total. From the marina, it was roughly a 10 minute boat ride to the snorkel spot. The ride itself was very comfortable. There is some shade on the boat, but it's not fully covered, so definitely bring solid sun protection. A long sleeve rash guard or sun shirt is a good idea. On the way out, we saw a few whales in the distance and once we were in the water, we could actually hear them singing. It was surreal and honestly kind of magical. The snorkel location itself was beautiful, with several sea turtles, tons of fish, and colorful coral. There was only one other boat nearby, so it felt remote and almost private rather than crowded or rushed. Hunter, our snorkel guide, was relaxed and helpful, and we were able to move at our own pace which made the whole experience feel unhurried and personalized. We didn't get to see any whales up close unfortunately, they just weren't cooperating that day, but even hearing them underwater was something we won't forget. Matt was friendly, down to earth, and clearly passionate about what he does. He offers both land and water tours, and we appreciated the local perspective woven throughout the experience. If you're looking for a more intimate, locally run excursion instead of a large crowded boat tour, I would absolutely recommend Liquid Hawaii.

Our manta ray night snorkel was honestly disappointing from start to finish. Trips had been…read morecanceled all week due to high winds, and in hindsight, this night should have been canceled too. It was extremely windy and choppy -- even the boat captain & guide commented, "this is windy," which didn't exactly inspire confidence. We didn't see a single manta ray, and the conditions made it hard to even enjoy being on & in the water. The ride back was rough, freezing, and completely soaked us. It felt more like surviving the ocean than experiencing it. I understand wildlife sightings aren't guaranteed, but guest safety and overall conditions should come first. I wish the company had made the call to reschedule rather than pushing forward in clearly poor weather.

We had a great experience on our snorkeling trip! We even saw a few whales. We would definitely…read morebook again.

My husband and I booked the Shaka Lux for our anniversary and we had such a great time. Awesome…read moreservice, catered to exactly how you want to spend your day. They provided lots of fresh fruit to snack on and sushi for lunch, make sure to accommodate my gluten and dairy allergies. Snorkeling was on our own time and we could to explore reefs/beaches--it really is a custom experience. It really is an above and beyond experience that I hope I get to do again!

We had a wonderful time with X Boat Tours. We took the BIG…read moreISLAND MANTA NIGHT SNORKEL 7pm tour on Saturday the 1st. The crew was great, they were knowledgeable, thoughtful and kind to everyone. The manta rays did their job too! I would absolutely return and would make this a must do when visiting the island.

My sister's and I had a blast on the Manta Rey night snorkel. Taylor, Lauren, and Garret our…read morecaptain took great care of us.

Our Waikoloa Scouts Troop and families went on our annual whale watch on March 8 aboard Sea Smoke…read morewith Ocean Sports, and after doing this outing for more than 9 years, I can honestly say this was one of the best trips yet. We had about 30 Scouts and family members join us, and the whales absolutely showed up! We saw pods everywhere, tail slaps, and even a full breach. The highlight was when a humpback surfaced about 10 yards from the boat, giving the kids a once-in-a-lifetime moment. The crew also dropped the hydrophone, allowing everyone to hear the whales singing underwater, which was an incredible learning experience for the Scouts. Moments like that truly connect our youth with the ocean and the amazing wildlife here in Hawaiʻi. Ocean Sports continues to impress us every year. Booking was easy, waivers were handled electronically, check-in was smooth, parking simple, and the hospitality from the crew was outstanding. They were knowledgeable, welcoming, and fantastic with the kids. Mahalo to the entire Sea Smoke crew for sharing the ocean with us and helping create such an unforgettable adventure for our Scouts and families. Your aloha spirit and professionalism make this trip something we look forward to every year. Highly recommend Ocean Sports whale watch tours!

Buddy was the rudest, most insulting employee I've encountered at any type of Company, let alone a…read morehospitality business in the last 30 years. Zero stars merited.

A very smooth experience! We booked online, it gave meeting area instructions, times, etc. The…read moreteam was punctual, friendly, and knowledgeable about the boat! The views were amazing! Only thing that would make this 5 star is if the music would have been more prominent.

Such a gorgeous, relaxed day on the water. The crew were friendly (did I mention relaxed?) and…read moreknowledgeable about the marine life around us. Captain Damian used the light winds to carry us a few miles offshore, then apparently switched to electric power when the wind ebbed. It was blissfully quiet and peaceful. When we spotted whales surfacing nearby, mate Shaun dropped a microphone over the side and we were treated to the chorus of multiple humpbacks singing all around us - unbelievable! The crew kept us supplied with healthy snacks and hydration and good information about the baby, mother and male escort whales we were seeing. All and all, it was an epic morning experience off the West shore. Love to come back!

My family enjoyed our 2nd snorkel excursion with this great family owned business on their…read morebeautiful traditional boat. Our first outing with them was years ago and it remains a family favorite and trip highlight. On this latest outing we sailed alongside a giant pod of bottle nosed dolphins. The snorkeling was excellent: saw 3 turtles, huge variety of fish and even spotted an octopus. I cannot recommend this company enough. Mahalo Hawaiian Sails! See you again (hopefully soon).

Authentic Hawaiian Sails was an absolute highlight of our time on the Big Island. From the moment…read morewe arrived, the crew made us feel welcome, safe, and genuinely cared for. This wasn't a touristy, rushed experience, it felt personal, relaxed, and truly authentic to Hawaii. The boat was spotless and well maintained, the sailing itself was smooth and peaceful, and the views were unreal. There's something special about being out on the water with people who clearly love what they do and respect the ocean. The crew shared great local insight, answered every question with patience, and made sure everyone was comfortable the entire time. If you're looking for a memorable, family friendly experience that feels real, not scripted, this is it. We would absolutely book with Authentic Hawaiian Sails again and recommend them without hesitation to anyone visiting Waimea or the Big Island.

This review pertains to Maui experience with R & L :…read more Exceptional service by phone when calling to inquire and confirm R & L serves the areas I needed transport (we live way far upcountry). In the follow up call (closer to date of ride), the woman who called was an *angel* when I was having a difficult day- so much aloha, so pleasant. It was too noisy where I was when the phone rang & it made it hard to recall her name. I'd love to honor her by name. I was immensely glad that I requested a change in service from the transportation company my insurance originally assigned, and am so relieved that R & L pretty much said, "sure, happy to help". (I didn't need the early morning ride to OGG, only the ride home. But they were glad to pick me up at 5 a.m. if I needed them.) And no excessive messaging! Love that! One text when I was boarded on return flight, but long before take off. Perfect, with specific info where to find car at airport. Very easy to find car upon pick up in the very late afternoon/early evening. Vehicle was ideal for taxi & tours, pristine in every way, very spacious and so clean. No odors of any type. Charles is a safe and responsible driver. Normally I'd have loved to be left alone to rest in quiet (yet he was the one to first bring up the option, and encouraged me to do so if I wished, and it was *enormously* appreciated). But once I was in the vehicle a few minutes, I felt better than I had, and then congenial conversation was shared. I'm not a chat person. Conversation with Charles was easier than it is with a lot of people, for me. Not forced, didn't feel phony or performative- just relaxed and friendly, appropriate. It was the best part of a long day for me (except for the time with my family member who helped with my drop off early morning and for the short visit I was lucky to have with a sibling later that morning in Honolulu). After the very lengthy medical visit (almost 6 hours) on Oahu, I can't imagine a better way to be delivered home. Charles is a great pro and rep for Hawaii nei and for R & L. Recommend highly.

Mariano was definitely next-level! On time, clean vehicle -- he takes great pride in what he does…read more I recently had surgery and had difficulty walking. He had a step stool ready for me! He made a 2-hour medical ride enjoyable. I've had him as my driver twice so far--he's definitely an asset for R&L Taxi & Tours, LLC!

We went out twice with Kona Style and had fantastic experiences both times…read more The morning sail and snorkel was beautiful and relaxing -- we saw lovely views of the coast, lots of fish (including flying fish as we sailed to the bay), urchins, and even some dolphins. While we didn't partake in the breakfast fruit or mini muffins on board, the pre-departure coffee was welcome and yummy. On the return, we greatly appreciated and enjoyed our boxed lunches (the salad was particularly great!). We had the option for complimentary light drinks or to purchase cocktails but just drank our water. Then we did the really late night manta snorkel, which was intense but truly awesome -- the mantas came within inches of our faces repeatedly, and we were often surrounded by a school of decently sized fish. Because everyone in the group is lined up along the same lighted board, you're very close to your neighbors, but the sea life is so majestic that you barely notice anything above the water. Cocktails available for purchase on the way there, and complimentary hot cocoa on the way back. We had the same competent and professional, yet friendly, crew for both outings. They prioritized both safety and comfort. We had plenty of time in the water. Boat was clean and well-stocked (including the bathroom and when my daughter needed a band-aid). They played fun music. Masks fit us well and didn't fog up. Other provided gear included noodles to make floating easier, reef safe sunscreen for the day snorkel, and wetsuit tops for the night snorkel. Highly recommend, would love to do again.

We decided to do the Sunset Manta cruise. Unfortunately, we saw zero mantas that night possibly…read morebecause of choppy waters. But despite not seeing any Mantas that night, our experience was awesome due to the fantastic crew lead by Captain Jaq. Kona Style was so nice to offer a redo at no charge on another day since we didn't get to see any Manta's. Since we were leaving the next day to go back home, they told us that they will give us a credit next time we come back and it does not expire! Good thing for us, we already have our next trip planned back to Kona for next May 2027! See you then, Kona Style! Mahalo!

Great time with SueLang and crew. Truly an environmentally conscious sunset sail with our family…read more Even a stop for a quick dip in the soft waters of the Kohala Coast. We will definitely go back on our return trips to the Island. Mahalo

Unfortunately, I can't review the actual tour, since we didn't get to take it due to a bit of a…read morerare swell in the ocean. What I can review is the communication with the company, or, rather, lack thereof. From the time that I booked the tour in October of 2019 throug our scheduled tour time in December of 2019, I made multiple attempts, through email and by phone, to contact the company for a couple of questions. None of my emails were ever replied to and none of my calls were ever returned. The most upsetting of all was the day of our scheduled tour. We were staying on Hilo side of the island, which meant that we had to get up and ready to leave our accommodations at 6a to get to the meeting spot by 7:30. We arrived around 7:45, waited til 8 for our crew to arrive. No one did. I emailed and called to get a response. Neither of which were answered at all (still 24 hours later, at the time of this review). After talking with a people that were there, it was obvious that the tour had been canceled for the ocean conditions. What is not understandable is why we were never given the courtesy of notification that it had been canceled prior to us making the drive over. The only communication we received was a email reminder of our scheduled tour the day before. And just got an email saying "thanks for joining us, please post a review " Looks like the only communication from this company is automated response...