Thank goodness for Straub hospital and doctor Weldon. No doctor on Maui was able to fix my broken elbow after 1 year. 2 surgeries later here I am. I can't tell you how wonderful all the nurses,doctors and staff are. They made my surgery as stree free as anyone could expect. I love that the hospital is small enough that every room is private. The radiology department is wonderful. They took great care of me. I've been back and forth many times for checks with my doctor and they have all made a very upsetting and stressful time in my life much better. read more

Straub Benioff Medical Center - Medical Centers Near Me - Honolulu, Hawaii

ER varies so much. Really depends on what doctors are working as to how well you are evaluated. Some are good others just basics if that. Female charge nurse can be a challenge. read more

This review is for the Straub Cardiac Care Rehab. The Straub Benioff Hospital side deserves 5 stars. From my heart surgeon , cardiologists, recovery room and regular room nurses and aides all deserve 5 stars. After my surgery, I was informed that I would be contacted by someone from the Cardiac Care Rehab. Finally after about 4 weeks I get a call and have an appointment set up several weeks ahead that would make it 7 weeks from the time of my surgery. They leave a message to call back to reschedule. I call back and they say they are busy and will call me back. After 2 weeks, they finally call me back. This puts it at 9 weeks since my surgery. By then, I'm walking every day for an hour. And decided to cancel with the rehab because it didn't seem important to them that I come in. Anyway, they call me back to remind me of an appointment I never had but decide to reschedule. It's been 11weeks now since surgery but decide to keep my appointment because on multiple workouts my pulse had dropped to 50bpm and felt light headed. So I wanted to be hooked up to the monitors while working out. I get into my car the morning of and get a call that I have to cancel due to an emergency. They reschedule me 2 weeks later which makes it 13 weeks since surgery. I'm at the ground floor of the building at 7:30 for my 8:00 AM appointment and the Security guard in the building doesn't know where the rehab is. At this time, I get a call that they have to reschedule me due to an emergency. That was on a Monday and rescheduled now for Wednesday. Wednesday morning as I'm driving, I get a call 90 minutes prior to my 8:00 AM appointment that they have to cancel me due to an emergency. I was upset and fuming by now and finally told them to cancel me altogether. No one cares on the Rehab end, just excuses. If I was to go to 8 rehab sessions, that would mean I would have to reschedule about 32 times. I guess they figure old people have nothing to do and won't complain. All this thing about having to take care of the "Kupuna" is bs. Maybe the team are nice people, but I never got to meet them. Never got a call back for feedback meaning it will never change. Oh well, Nuff said! read more

Didn't have an available bed for me when I came in through an ambulance and made me sit in the hallway for an hour with a borderline schizophrenic man who wouldn't stop screaming. When I finally got a bed after the wait they woke me up to move me into a way less comfortable bed in a back room. It was like lying in a dentist chair. I ended discharging myself after all of the discomfort. read more

This is the best hospital. Their staffing are great. The nurses are so good and always seeking your attention. If you need any help. I came in and it was fully packed, but yet they still had time to treat me as well. Keeping though I wasn't as essential as most people that was there They made sure I was comfortable. I had everything I needed and got me better than that. So I could go home. Thank you very much Straub. We're making me feel better. You guys yeah rock read more

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Strung Emergency room really need to work on how to take care of there patients.. My wife had a seizure was taken there to be treated when she was kind of coherent they call me to pick her up I said ok I be there in 15 mins they said ok as I got there she was outside in the in the mid of the night of the emergency room in at least 15 ft away from the door in a wheel chair with no blanket mind still not fully recovered from her seizure. I was like wtf .. I don't want to hear I am sorry or any apologies.. fix the problem or next time I will file a grievance or report this to the better business bureau. About living a patient Unattended . read more

I stayed at this hospital for the first time as a patient with Cystic Fibrosis. I will never do it again. They can't follow instructions or protocols that are in place to protect patients and the caregivers. I was moved four times during my stay. Twice because they didn't follow doctors orders, third time because of a cleanliness issue of a bio sample of another patient being found in my room by my pulmonologist doctor when I was just supposed to have been moved to a cleaned room. I had a Dr. Kim, seeing me as hospital doctor at one point of my stay and he refused to put a mask on when I said you needed one. Also because that is the hospital protocol and the protocol for a CF patient because of droplet transfer and infection isolation. I was told by him he didn't need one because he wasn't worried about himself getting psuedamonis. What about all the other patients you see in a day or myself being infected with something else that could have affected my health drastically since I already have a severe lung condition that you brought from another patient possibly with covid or a fungal bacteria. Several other doctors as well, didn't put one on either when they came in, all the nurses did and other respiratory staff. Just because your the big wig doesn't mean you don't follow instructions and he should of because I asked him too. Just takes one sneeze, but nope wasn't a big deal. Then I had another nurse who thought it was good hygiene to place my IV line in the trashcan to drain the hose out, leaving it sit there and then wasn't even going to clean it before putting it back on my picc line. Pretty sure that is not taught in nursing school. Then I was never informed of procedures before they just showed up out of no where, just wondering why it is being done nor was I told I was going into surgery the next day by a doctor. The nurse just happened to say what you have surgery in the morning when looking at computer. Thanks news to me for what??? Communication between doctor, nurses, and patient was awful. I asked for a shower like twice and never got one, even though the doctor said I could have one. My friend washed my hair using a bucket and I used wet wipes for my body myself and I was there for almost 2 weeks. All you had to do was wrap my picc line. The only thing I will say is the nurses were nice and most of them did a good job. The ER staff were very nice when I was first admitted. Other than that horrible. I know Hawaii doesn't have many CF patients, but you need to step it up, these are normal regular day things that should not have occurred whether your busy or not or whether I am a CF patient or not. read more

Both elevators not working in the Palma wing. Had to walk up six flights of stairs. Poor maintenance. Shame on them. read more

Straub Benioff Medical Center - 5-31-2023 Mask policy - Medical Centers Near Me - Honolulu, Hawaii

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To start, I'm in healthcare. This experience I have had with Straub Medical Center has been third world level substandard, I can't believe it. My husband went to the ED which was a forever wait as expected. After four hours it is determined his gall bladder needs to come out and the will be admitting him. There was mention of surgery any where from that night to tomorrow morning. The next day he tells me it's 100pm, then 300, then 600. They put him in the basement in a long room with curtains. He was unable to eat for more than 24 hours because they kept pushing the surgery back. They tell me it's going to be a couple of hours. Three hours later I finally call because no one is calling me to update. They tell me he's spending the night now. A gall bladder surgery is a pretty outpatient type procedure that should have been pretty simple. But they pushed him behind every other incoming patient. I feel like I'm in a socialist country. I have never experienced such horrible medical care in my entire life. Don't go to Straub Medical Center if you need real healthcare. Disgusting. read more

10-22-21 saw on NewsBreak yesterday afternoon that CDC approved the Moderna booster vaccine. Longs was not sure when they would be taking appointments. Fortunately if you are a member of HPH you can schedule your COVID vaccinations on My Chart. I gave it a try and booked my Moderna booster for 8 a.m. today. Way easier to schedule on My Chart. (Lots more info to fill out at CVS. I had to make his booster appointment on our ride into town.) Traffic was flowing so got to 777 South Hotel Street by 7:30 a.m. Excellent set up. They have even provided free parking at another parking structure. Everyone I came into contact with were super friendly and welcoming. They check to see if you have filled out the prevaccination check list on line. They also have forms on clipboards if you need one. Thank goodness I was the first in line because I had a seat to wait. When they opened the doors there must have been about 19 people following me in the partitioned line. Show your Covid vaccine card, insurance cards and ID plus checklist. They were scanned. You'll then be directed to a person who will take you to a station. Caitlyn, LPN went over the form, entered in necessary info then proceeded to administer my booster. She then instructed me how to fill in my first two vaccines since I went to another place previously. She placed the booster sticker on the third line. Where your bandaid was placed a time that you may leave is also placed on your arm. The booster itself was painless. I was told you can move your arm around but don't massage it. Also keep hydrated and rest. Wait for 15 minutes in case of any side effects. You will be given an after vaccine info sheet. A doctor was monitoring us and making us laugh. Spoonful of sugar helps the medicine go down? Laughter is the best medicine, right? So happy HPH opened this new, spacious and well run facility. Feeling relieved and happy. Mahalo read more

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I love my Dr. The nurses and Docs are first class. Always a good experience.When I've been in the ER because of a trauma and they were professional and focused. read more

As someone who's unfortunately been to many hospitals due to having a shoulder injury, I always end up coming to Straub. The nurses are friendly and supportive with their care for their patient. Yesterday I had to go into the ER for a dislocated shoulder. Amber and Lei took care of me in the ER and I can't thank them enough for their support because it really was a long night. Jess and Anna were my nurses when I was later admitted after being taken into the OR to fix my shoulder. They were attentive and very friendly while I was recovering. Mahalo to the staff at Straub for always taking care of your patient with a positive mindset. read more

The medical nursing staff here is always caring and efficient. They have always treated me with kids glove care and I know I am in good hands at this hospital. I had about 4 medical nurses attending to me and each doing a specific job. I felt so pampered by them. The only one disadvantage of this Straub is their parking situation. The garage is fairly small and typically get filled to capacity quickly. read more

I scheduled my Moderna booster for Tuesday at 10:10 AM through the HPH vaccine website on the previous Sunday. Numerous appointment times were available. I could have chosen to have the appointment at Kapiolani Hospital or Straub, but I chose Straub because my buddy Alan said the path to the vaccine area is confusing and quite a hike from the Kapiolani Hospital parking lot. On Sunday, after answering some basic Qs online, I was asked when I wanted my appointment. Numerous appointment times were available. The registration process was easy. However, upon completion, it said I had 27 pages of preliminary info to read. Whaaatt??!!! Of course I didn't read it. I remember reading that the entrance to the parking lot was on Hotel Street. Note that the vaccine center is in a completely separate building so you are actually not going to the Straub Center on S. King Street, and may be confused about its location as I was. The building is at the corner of Hotel St. and Kealamakai St. BTW, I bet the street is named for a beloved former Police Chief. Not Hotel Street, you clown, Keala(makai) Street. If you have ever bailed someone out from the Honolulu Police Department, the Straub Vaccine Center (SVC) building is across the street. There is a steep ramp up to the parking lot on the second floor of the SVC building. There were no other cars in this lot. The lonely parking attendant directed me to park in an area close to the elevator. A quick elevator ride down to the first floor took me into the SVC, the only occupant in this portion of the large open warehouse. I was one of only a few people getting a vaccine that morning. There was a facilitator who greeted me and directed me to check-in by presenting my ID, health plan card, and existing CDC vaccine card. I then was provided a form on a clip pad and directed to an area where you could sit and complete the form. Then the facilitator directed me to a vaccine station where I received the actual jab. A short while later I was directed to another area for the prescribe 15 minute waiting period post-vaccination. There was a Japanese-speaking woman who was assisted through an off-site interpreter via a video conferencing hook-up next to my station. So if you know someone with limited English skills, SVC may be able to accommodate them in obtaining the vaccine as well. After the 15-minute period, another person approached me to notify me that if I felt ok, then I could leave. I took the elevator back to the parking lot above the During the whole time I was at the facility, about 30 minutes, I believe mine was the only car parked in the lot. The lonely parking attendant sprung into action and directed me out of the lot as if he were signaling a plane onto the runway, and my relatively painless excursion was complete. read more

Nurse Kaleb and Nurse Barb were the 2 most caring people I have met in a long time. The rest of the staff were also very friendly, accommodating, and professional. The staff was amazing overall. I am very grateful for them. I feel Straub does very well selecting individuals who are capable of being part of their team and family. read more

Been with Straub for years. Most doctors I've seen have been good. They have a lab in-house so it makes it easier to get blood drawn after appointments if you don't have to fast. read more

Being admitted many times. The last one was a double hip replacement. The room was private clean & food is good to great. Staff very accommodating. read more

Coming in to radiology for a 930 am appt. Yes, I was 8 min late and was stuck in a line of cars that were confused and waiting in the pay out rather than going up to the lot to park making the whole lot backed up. I called the main number and told the girl who answered I was a few min behind but was coming down the stairs at the main entrance. That was at 936. Made it at 938. They had taken the person after me instead and continued to take ppl early rather than put me in the patients spot that they put in mine. Mind you, the main number that connected me told me I "should be fine." It's now 1125. I've literally had to wait for everyone to finish their appointments for being a few min late bc I got stuck in the parking lot line. I can see past 15 min. Maybe even 10 but literally 8 min and I called?! You guys are really something else. read more

Excellent place, took a buddy to the ER when we were young and poor. He had an injury and we got it taken care of quickly.

Straub hospital is the worst I have ever encountered. My common law husband was very sick and paramedics took him there. The first couple of weeks he told the doctor to call me when they told him the medical procedures they wanted to do and he always replied they needed to call me and get my approval because I had gone to nursing school and was in charge of all his medical decisions. He took a turn for the worse and they put him in ICU. A social worker came to his room and told me because we weren't legally married and we were just common law partners I had no say in his medical treatment and when he died I couldn't take possession of his body while he was listening. He was fighting for his life and I was devastated watching him die. How low can you go by doing this? The first doctor who treated him before he was admitted to ICU told the social worker that my husband would not take any medical care without the doctor calling me for my approval so I was his medical advocate and in charge of approving all his care. They wanted to intubate him in ICU and I told them no. He's dying just make him comfortable. I left for a few hours to feed and walk his little dog. When I came back he was chocking on blood coming from his throat. I knew they had incubated him because he was bleeding from his throat for no other reason. He was chocking on the blood with a look of terror in his eyes. He died and is now he's in Straub's morgue and the social worker will not let the funeral home take his body because I am not his legal wife. I hired and paid a funeral home for his cremation and to have his ashes scattered in the ocean because that is what he wanted. Straub hospital now intends to cremate him and bury his ashes in a common grave with other people whose bodies have not been claimed. I'm devastated. If you have a choice go to Queens hospital. You will get better medical care and won't have to deal with Straub's Bitch social workers who get joy by showing their power they have. I will never forget the pain they have caused me and his family until the day I die. read more

My dad was dehydrated so I took him to Straub. My parents love the Straub e.r, as do I because the wait is half of what it is at Queen's. We saw Dr. Oyama who was excellent at explaining things to us and dad got excellent care from Kristen and Marilou. As much as the experience with the e.r. is positive, I cannot say that about his PCP. Dr. Oyama said to follow up with his PCP and try to get seen within the next couple of days. I called the clinic and explained that my dad just came from e.r. and was told to follow-up with his PCP. I was told his PCP would be working Monday and Tues but would be off Wednesday and Thursday so the lady sent the doctor a message to call us back to schedule an appointment. The doctor or anyone from the clinic has yet to call us back. Dad is kind of stuck in limbo since he can't see any specialist to check on his issues. I will give Straub e.r. a 9 and his PCP a 0. My parents are contemplating switching to Kaiser now. I hope they do because Kaiser's e.r. wait times should be way less than Straub. Also Kaiser has an advice nurse line that can tell me if dad can go to urgent care or he should be going to the e.r. Come one Straub, you guys have got to do better with primary care. read more

You had a wonderful experience at the Straub Lung Center, Doctor Sherry Shimizu was so nice. She took the time to listen to all of my stories and all my all my complaints very patiently and understandingly really try to help me try to ask me what I needed in terms of medication's what I had tried. Any thoughts I had was went over my profile and was very thorough. Did a wonderful job. I had a wonderful wonderful experience here even the front desk. People were so nice when I first got here one of the Employees actually walked me to the building. I was supposed to go to cause I was in the wrong building. I can't say enough positive things about the Straub medical Center highly recommended thank you thank you to Straub. Have a great day. read more

One of my patient was transferred to ER on the July 26 came back the next morning but at 8pm on the 27 patient called 911 herself saying she needs antibiotics. Every time she call 911 I always asked AMBULANCE to bring her to Queen's Hospital but they always say they can't choose hospital a patient going to. As soon as they received my patient a guy nurse from ER called me and yelling, screaming at me on the phone and kept saying "your so unprofessional" " very unprofessional" why did bring your patient again here only for a tablet of antibiotic. You should know better you're a caregiver but what you did is very unprofessional. He said unprofessional 7 times during our conversation. He should evaluate himself first before calling someone unprofessional. read more

Dr. Rayji Tsutsui is an awesome and caring doctor! During my husband's recent visit with him, my husband related that I had received a cancer diagnosis. Dr. Tsutsui, on his own, made it a point to communicate with me directly, and advise of all the medical advances being made to resolve this awful disease. I thought this was incredibly kind and considerate; particularly since he is not my cardiologist, and i'm not his patient. A very good doctor, and (more importantly) a very good person. read more

Wonderful doctors and nurses with excellent hospitals service , especially their special expertise doctors like Dr Nakasonic, Case, he did my both knees replacement over 10 years ago. I have zero pain and I only had one Doctor visit with him in the past 10 years I would not able to explain how much I appreciated him and Straub Medical Center and their entire staffs read more

Absolutely the best in Honolulu. Far, far superior to Queens Medical Center. Straub takes care of their patients and the doctors talk to patients while making decisions about health and medication. Queens is a nightmare. A horror show. Straub is kindness, compassion and competence. Definitely, anyone you care about should use Straub Hospital and avoid Queens Medical Center like the plague that it is. read more

They have gone significantly downhill since Covid. Dr. Lee Windward clinic sends you for test after test for months when you're in pain. Four months I'm in pain when all I needed was a steroid shot. The walk-in clinic finally gave me one after 4 months of pain. Final thing that made me leave- they are closing departments- sleep apnea department closed, physical therapy department Kailua closed, I needed ENT and told Lee I wanted Straub and gave him a distinct reason why I didn't want to go Castle as he suggested- the referral comes and it's Castle, not Straub. I finally quit. Now, my Dad has been in pain for 4 months and seen Lee and the Sports Therapy people and Walk in and did their therapy and he's still in pain. They don't care about their patients anymore and they don't listen to their patients. They just keep you having to come back because they don't fix your problem. A good way to keep you spending money, but a bad way to treat people. read more

radiology department be careful there are very rude ppl. elijah the receptionist is very very very rude. he was making fun of patients, patients are already sick n he makes fun n very rude. giving attitude and no compassion. elijah should be fired. i never met someone so rude in straub as much as him. elijah worst employee at straub. read more