Dr. Tokin is the BEST! The outcome exceeded my…read moreexpectations, I feel great and confident. Beautiful, Natural results! Dr. Tokin performed my breast implants removal after more than 20+years. I choose him because the implants removal and lifting procedures would be done at the same time, that was very important question for me (consult with another surgeon who told me after removing my implants I have to wait one year and come back for lifting)... Excellent Doctor! I highly recommend him.

Dr. Tokin was completely dehumanizing. I'm 5 1" and got a referral for a breast reduction. My…read morebreasts are almost a foot long each and are dense, heavy rocks that I have to physically lift to put in a bra. Glandular tissue is not fat. I can't breathe properly because my boobs are sitting on my ribs. He completely ignored that. I told him I had recently fainted on a hike and he completely ignored that. He told me to eat less fatty foods and stop drinking. Terrible, uncompassionate doctor. Would NOT recommend. He even said I was "just" a D cup and I hadn't had children yet anyway- "This is not the procedure for you," he said. He acted like the pain I'm in was like a paper cut by asking me "where it hurts." It hurts everywhere, it affects my joints, and he didn't want to deal with my case for a breast reduction. He gave me an "informative flyer" instead.

Dr. Attilio Avino a credit to his profession. Want to thank him personally for the attention and…read morecare he provided me today. No wonder his office was so busy today! Thank you again and your staff! God bless! Aloha

Dr. Avino is one of the best Drs. I've ever experienced. He is so professional, caring and…read morepatient in diagnosing, explaining the medical issues and various treatment plans. Just 7 days before flying off to Europe; I was suffering from constant throbbing foot pain at the site of a bunion on my left foot. So relieved that Dr. Avino was able to squeeze me in the day after my initial phone call. He recommended otc pain relief with surgery as the last resort. He also molded a cast of my feet to fit me for orthotic inserts. Hoping the orthotic inserts help both my bunion and knee pain. Added bonus is his assistants are also sweet & kind. Mahalo Dr. Avino!!

Best dentist I've been to in my life! ALL staff are super friendly, the DA's make you feel super…read morecomfortable! No issues whatsoever! Also big thanks to Dr. Matthew Abraham, explains everything perfectly and super understanding!! 100% recommend these guys, they'll take care of you!

Just got told that they don't allow pets Didn't ask if my…read moreanimal was a service animal Lady at counter did say sorry No sign posted on door

He is a great listener. Gave me options. The Staff was very friendly. I would definitely recommend.read more

I can't thank Dr. Mark Grief enough. While he may come across as stern and to the point, that's…read moreexactly what you need when facing such a serious challenge. From my mom, sister, and dad to my friend--and most recently, my husband--Dr. Grief performed their cancer removal surgeries with incredible skill and precision. What once felt like a hopeless situation turned into the best possible reality because of him. Thanks to Dr. Grief, I still have my family with me, and for that, I am forever grateful.

I decided to give this hospital another chance since it's the one I knew was available nearby at an…read moreemergency notice and I'm really glad I did. Seeing firsthand how well they cared for their patient while I was there during the admission completely changed my perspective. The staff was attentive and professional, and it truly restored my trust and confidence in their level of care. This time I was there as a visitor instead of a patient, and I also discovered a small Starbucks corner in the waiting area past the vending machines (which unfortunately weren't working). It was such a nice surprise. They had great options, I grabbed a turkey pesto sandwich, a Smartwater, and a nutter butter and it definitely helped hold me over during the ER wait. Little comforts like that really make a difference when you're spending hours there.

Queens West is the best. We've gone to the emergency center. They see us right away. They've always…read morebeen kind and caring. We had an emergency just a month ago and they took it seriously and I felt like we were in good hands. And then we went to the hospital Side for the first time a few days ago. The campus is beautiful, people were friendly, and the staff was helpful and directing us where we needed to go. We got the MRI that "tripler hospital" did not give my Husband. Queens gave the reading of the MRI the following day. If we weren't military, I would choose to come to this hospital for my Care.

I use the VA facility here. It's on 5F and there is a security guard there to keep things in…read moreorder. Ample seating, a Television on the wall so everyone can see / hear it. The front staff are super friendly and the nurses & doctors are also SUPER at what they do. I believe there is also a Psychologist there. Ample parking and SAFE. Close for us people on the West side of the Island. Worth the change from the BIG VA hospital at Tripler. My doctor is so kind and compassionate that she is the, in my experience & opinion, the best the VA has to offer. Queens Medical Center, in buying this facility has done a LOT with it and there is even a coffee shop at the main entrance. Many handicap stalls and wild chickens running around to watch before your appointment. I highly recommend this hospital to anyone on the Leeward or North Shore over Wahiawa or other private hospitals. Thank you for reading this review. Mahalo nui loa my friends. ~Joey

152/365 Its a shame that this place had to close, especially…read moreconsidering that it was probably the major hospital on the west side and with a busy ER at that. The location was very convenient as if was just right down the road from my house. Its sad that people on the west side need to wait longer to be cared for, especially in an emergency situation where they have to travel longer to pali momi or kaiser. That much time they need to travel is that much crucial to life or death. The parking here was also good since it was an open lot and you dont have to pay for parking like the other hospitals. Hopefully someone buys this place soon because the west side is a fast growing city and it will need a main hospital.

12-23-2025 Today I had the pleasure of an office visit with Kylie Tanaka, PA and Mely her Med…read moreassistant. This is the first time I could not get an appointment with my regular doctor. Since it was a pre-op clearance, Mely performed an EKG with a portable device she could wheel into the examination room. Next Kylie, PA actually looked into my ears, mouth and felt my stomach which my doctor has never done. She went over my blood pressure, temperature and EKG readings and told me which meds to stop taking one week prior. She sent me down to the lab for blood and urine tests after. I was happy and impressed that both ladies were both kind, thorough and very pretty plus easy to talk to. I was told if I don't get a call, that's good news and I'm cleared for surgery.

I do not recommend Dr. Roxanne Kawelo. Apparently she doesn't like accepting quest members as…read morepatients. And their STAFF is the WORST on the phone . They don't sound kind , understanding or patient . They the type who just wanna get it over with and hang up the phone. They told me I needed to get a referral first and so I did. They made me go to my pcp just to get her referral only to tell me they're not accepting transferring patients and that she don't want to be held liable . So they made me waste my time driving to my pcp with morning sickness and a cold flu. Imagine having to drive back and forth feeling nauseous and tired with fever chills back pain sore throat inflammation with chest pain only to be told no! It's a Fn NIGHTMARE! All I wanted was to just go to a clinic close by me and get the medications I needed because of my cold flu! I do not recommend Dr. Roxanne Kawelo. They are inconsiderate , impatient and terrible workers. Some people just don't belong in the healthcare profession . May karma reach their families and friends.

Dr Grebe is straight to the point kinda guy, has a sense of humor and encourages patients to ask…read moremany questions.

Suffering from AVN bilateral hip arthritis for over 10yrs. Got Arthroplasty surgery with Dr. Morton…read moreand team; always seeing his commercial about a local boy with all kine accomplishments at a young age. Dr. Morton said " no more pain after the procedure". I was sold, chanc'um. After doing both hips; recovery was amazing, being in my mid 40's prolly made it easier?. Dr. Mortons staff are always on top of it helping me through my first surgery; feeling like a deer in the headlights, the staff provided great advice, options, and answers/guidance. After both surgeries, went home of about 20 steps the same day. Out of a walker in about a week with PT & personal motivation. Hopefully get on a skateboard, fishing, golfing, yoga, bboy soon, but overall the ability to be an ARTIST OF MOVEMENT again.. I appreciate Dr. Morton and Team. MAHALO for giving my imaginations a chance to come true. BLESS AND HAUOLI MAKAHIKIHOU

I am posting this review to warn patients about billing and refund issues with Dr. Paul Morton's…read moreoffice, not the medical care. In November 2025, I prepaid several thousand dollars for PRP injections, but after surgery the plan changed and the doctor agreed a refund was owed for injections not received. This was never disputed. Despite that, it took about six months of repeated calls, emails, and office visits to receive the refund. I was told multiple times that the refund had been processed or mailed when it had not. I am sharing this so patients can be aware of the refund process before paying large amounts upfront. Although the Dr. blamed a bad billing company, I was always interacting with his office staff who were clearly communicating with him.

I need a CPNL procedure, and I was referred to Franklin Lee by the VA. Dr Franklin Lee declined to…read moredo my procedure, and he and his staff never contacted me to say that he refused to take me on as a patient. For the longest time, I was told that he had not had time to review my case. I have no choice but to go to Pali Momi Emergency. Dr. Lee has no honor and defies his Hippocratic oath when he refuses to treat me.

They have about 10 rotating urologists dealing with functional and anatomical issues involving the…read morekidneys, ureters, bladder, prostate, testicles and penis. Noticed alot of older patients in the waiting room because we all start having urine retention problems as we age. Urologists make BANK! Take note, future MDs. As an authorized advocate on behalf of my parent, I was at some appointments with DR. JAMES NG for a BPH issue that causes urine incontinence. By the time they hit their 70s, up to 90% of males have BPH! Father was on oral meds first (2 kinds) but they weren't working. Doctor finally recommended surgery. My father tried his best to research (on his own! With his limited English and computer proficiency) all prostate surgeries currently performed and had an idea of the best ones. When he asked Dr. Ng about the different types, the doctor coldly brushed off dad's questions and did NOT educate or inform dad on his options. He simply said, "I do the TURP. I would recommend the TURP. We don't do those other ones here." The Pali Momi Urology website states "Our urologists approach each patient's care with both medical innovation and sensitivity....to achieve the best results while minimizing pain and recovery time. [Our] urologists offer a multidisciplinary, innovative approach...committed to collaborating with experts across all specialties in tailoring the most beneficial treatment..." Your urologists are NOT medically innovative and do NOT educate your patients on the most minimally invasive procedures if they're ONLY OFFERING THE TURP which is painful and does involve risk of internal bleeds!!! They are definitely NOT offering multidisciplinary practices committed to collaborating with doctors in other specialities. WHY? Because I did research on my own and asked about a minimally invasive procedure offered by interventional radiologists called a PAE. No bleeding, less recovery time, costs less than TURP procedures too. The radiology practice I chose stated they needed a referral from dad's urologist. Called Pali Momi last week for the referral, only to get a follow-up call today stating that Dr. Ng will NOT provide the referral because "he doesn't recommend it". Ofc Dr. Ng won't recommend it. Our business and our MONEY are going elsewhere! Okay, they don't do PAEs because they aren't radiology doctors. Then, I'd love to hear what other surgical procedures are offered, HoLAP, HoLEP or PVP lasers? PULs? The office is refusing to provide the referral, fine. Then I asked them to make a note on my father's file that Dr. Ng refused to provide a referral to the radiologist and does not recommend PAEs. The office will not make that note in his medical file. I have to be more involved in my family's medical care. I cannot imagine the number of kupuna who don't have involved progeny or aren't tech savvy themselves AND cannot effectively self-advocate and make informed decisions. Our healthcare system is skewed to benefit the practioners and the insurance companies while we, the patients and consumers stay ignorant. Let me end with a note: There need to be more reviews on medical practices and doctors on multiple platforms for consumers, or if you want to be more specific, patients. Medical care is a necessity and we the patients, or consumers, are very VERY poorly informed on our choices. We have barely any right of choice because there is limited information for us to make educated decisions on who to seek for health needs. I guess this will end our relationship with Dr. Ng moving forward. This is why some patients are fearful to openly criticize or critique doctors on this account - burning bridges. But we all only live one life and Quality Of Life is very important to me and to my family to have. We should always aim to seek the best treatment possible.