Fantastic store, extremely helpful and knowledgeable staff who will bend over backwards to help…read more I had decided to get into reloading and went in to buy everything I needed, not only did I get everything I needed the man working there took the time to give me a full crash course in reloading (on the actual equipment I was going to buy). He showed me how to set up my dies (the ones I bought) , showed me what not to do for every step of the process, showed me what it looks like when you make various mistakes, and showed me how to correct those mistakes. To cap off the lesson he had me clean, de-prime, resize, trim, deburr, prime, fill and seat 5 rounds of .223 (the ammo I will reload) to make sure I had the process down. He answered every question I had, and answered ones I didn't even know to ask. I feel like I got 6 months of experience crammed into my head in that short period of time. Fantastic. The whole thing took about 2 hours and was top notch I couldn't have asked for more.

These guys have been a small local secret in town for a long time. They recently moved to a new…read moreand more visible location right on the main drag through town (1st St). The new location is bigger, but they still managed to pack it to the gills. If you are a reloader, this is your mecca. They can give almost any larger shop in WA state a run for their money in the selection department. I find things here I can only locate online. I load all my own ammo, but if you are looking for a good selection of factory loaded ammo they have plenty of that too. As I travel across the mountains on a regular basis, this is one of my must stops.

Buyer beware. Cashiers don't inform customers about no return policies during purchases. I was…read morescammed $55 after attempting to return an unused item for opening the box. Cashier asked me if I wanted a receipt, but when I mentioned I may need to return it... she said nothing. She knew the store policy and decided to let it play out. The next day I returned the item and management refused to accept the item. Very rehearsed, and canned responses from management. Petty thievery is the MO

Went there before 9 am to get a bag of sand. A woman was watering the plants and asked if she…read morecould help me. I told her what I needed, she rang me up at the register, and called on the walkie-talkie for someone it get the sand for me. They loaded it in my car and I was out of there within 10 minutes. Just what I needed, and better service than a big box store.

They have the best group of guides on the river, their fly selection is impressive, and they're…read morejust a really nice, knowledgeable staff who loves to help customers be better anglers!

Our family booked a rafting trip through Suncadia Lodge in Cle Elum Washington and they referred us…read moreto troutwater fly. They provided us with two river raft guides and two rafts for 10 of us. They picked us up at our rental house in Suncadia and took us down to the Cle Elum River. we split up into two groups and each got a ride. None of us had to paddle it was more of a float and there were some very small Rapids to go through that were more of a fun ride than scary. They also provided us with water guns so we could have a fun family duel. Along the way we saw a deer and some elk and a few baby ducks and our guide, Blake, was very knowledgeable about the area friendly and fun. They provided us with wine, beer and lots of fun and laughter for a great day on the river. The whole tour lasted about 3 hours from start to finish. They do different tours one is on the Cle Elum River and one is on the Yakima River I have done both and we liked the Cle Elum River better it's a lot faster and more fun.

I called them in trying to locate an item and they were very helpful. They recommended an online…read moresite to go to.

From the owner: We specialize in customer service, firearms sales, repair and customization. We are family owned…read moreand operated. New and Used Firearms!

The owner put my background check in incorrectly, followed by putting a second check in illegally…read more Now I have a mess to clean up. I also did not appreciate her snide comment (reaction) to her own mistake. She was rude and lacked knowledge. Would recommend not dealing with this shop.

I was looking to trade-in two pistols and purchase of a new Chiappa pistol. Melody was highly…read moreresponsive to my inquiries and upon visiting the shop, Melody was extremely helpful in making this transaction happen with ease. Melody was honest and very fair with both the trade-in and the purchase of the new gun. Despite living in Seattle, the quick drive to Ellensburg/Kittitas was well worth it. Melody and Sure Shot is second to none with the friendly and upstanding service offered.

We drove from Seattle for Nee-dohs and it was totally worth it. Best selection - our kids were over…read morethe moon. This was hands down the best toy store I've ever been to. Don't judge it by the outside. The staff were so friendly and helpful which added to the experience. I could have spent hours browsing through an extensive toy selection. We will be back! Highly recommend!

Amazing place. BUUUTTTT. the mid-30yr old was a complete asshole. Also, the elderly gentleman…read more(Phillip?), gray and dark hair didn't even want to talk to customers (we're annoying, apparently), another amazing gentleman ended up helping me. The elderly gentleman that is amazing, has a smallish silver beard. Find him, talk to not many other employees. He's knowledgeable and wants the best service for the customers. Without HIM, I would have NOT spent $400, I would have walked out.

My order took quite a while, they made it right for me. I very much appriecate the way they made it…read moreright. I will deffinately be ordering from Loyal again.

Kevin in the shoe department at Bass Pro in Mesa, AZ, was phenomenal. He was courteous,…read moreknowledgeable, polite, helpful, and a great sales associate! He helped us process an online order. Helpful and 100%! Thank you.

Quality workmanship, made in the U.S.A. my grandfather's shotgun is a family heirloom passed downread more

This is an incredible gem in the Yakima area! A small, unassuming shop located in an industrial…read morearea, where some of the best shotguns in the world are made. The guys who work here have been hand making these shotguns for a long time and do it with style! The wood they use is beautiful and hand selected to have the proper grain and style. They refer to wood that isn't worthy as "firewood". The whole process of making one of these takes a few months and the craftsmanship is pretty unreal. These guns are not cheap, but for what you're getting, the cost is definitely worth it. Below is a history of the late Al Ljutic. It's a good review of where the family is from and what they did to become a world leader. http://www.trapshooters.com/threads/a-good-history-of-ljutic-ind-and-als-bio.82269/