I had an underground bees' nest that I needed removed. Mike came out that day and eliminated them…read more Great service and price.

I have had a few different companies in the past, none as thorough as this one. I had an issue with…read moremice and also a newer issue with ants in the house. Mike is very personable, friendly and very knowledgeable, he definitely knows what he is doing and explains everything to you and why he is doing it. I would highly recommend him to anyone with pest issues. Also so far my issues seem to be resolved but he tells you to call him if something comes up. Very glad I found him and his company.

If I could give less than 1 I would…read more I have been a customer for 21 years. I have had issues with sugar ants, and requested service again. My first call, sorry there are no appointments and I see you have an appointment in a week and a half you will have to wait. I asked for a Manager to call me. On the 4th business day I called again. I was told scheduler would call me. On the 6th business day, I was told scheduler would call me and Manager would come out. On the 7th business day, I was told I would have to wait until my appointment. My cabinet was infested with 100's of sugar ants and they just didn't care. I had 3 appointments in the prior 3 months with this same issue. Why didn't the technician look for the nest to try to resolve the problem. Why did I not get a call from the Manager. One representative told me the Manager was in the field and couldn't answer calls because he would never get any work done. I am leaving this review because this is not the first time I have called with sugar ant issues and have had to wait over a week for a technician to come out. They also have very high turnover. Most technicians don't even spray inside they just walk around the house. I also thought they were spraying for carpenter ants all these years. I was told I didn't have that service. No one ever told me, I never received anything to tell me my service changed. One more thing, if a technician doesn't show up, you will not receive a call to tell you they are not coming. It will be up to you, to call Orkin. Use a local pro, who owns the small business and needs to keep their customers happy because this is how they make their living.

I had an appointment from 2-4pm in June and was home by 1:15 and saw an email from Orkin saying…read morethat they had already been here and done an interior inspection, which was impossible since I wasn't home. The service report forged my initials. I spoke with Paul who was due to come out today and didn't show. The appointment was listed on my account. When I called the office, I was told he was on vacation this week. I have asked to have my service cancelled and asked for a refund of my annual fee.

Classic door to door high pressure sales tactics. Sales rep wouldn't take no for an answer. After…read morefurther reading of reviews on Glass Door, you decide whether you want to sign up.

I've had subscriptions to multiple pest control companies including Orkin, and Terminix…read more Pros: - Scheduling is relatively flexible. - Technicians are extremely friendly and communicate very well when they're expected to arrive. - Technicians do there job within the boundaries of there procedures. Cons: - There use a call center in India to troubleshoot issues. These call centers have no ability or knowledge to solve issues. - They essentially only offer pest control services, extremely limited on there ability to solve pest issues when they occur. - There techs are not allowed to use ladders... this means all treatment and solutions are services by 25 foot poles or control arms. Service Experience Review: We have a hive of Hornets growing under a panel of our exterior roof. This panel is located on the first floor of a ranch style home. The only solution Aptive techs are allowed to use is spray a toxic chemical on the exterior of the house in hopes the worker hornets bring it into the hive to kill the colony. It's been 3 weeks and the hive has continued to grow, the chemical has had minimal effect. The company, based on there policies, are not able to provide any solution to this and has advised me to find another exterminator to solve the issue. The techs are knowledgeable on what needs to happen, but the company prevents them from doing it. As mentioned in the cons section, if you're looking to pay 75-100 a month on preventative service that is rarely fully effective, this company is decent cause they show up on time. While you're locked into the contract with them, if you require actual service to remove an actual infestation, they may be the worst company I've worked with.

We used Critter Control of Greater Boston (CCGB) twice when we had issues with raccoons entering…read moreour home through the cat flap. From Christine in the office to Matt coming to set and check traps, everyone was extremely pleasant and very communicative. We received daily updates and were told of next steps in the process. Billing and payment were quick, efficient and easy. I highly recommend CCGB if you have trouble with curious raccoons.

Turns out I entered this review against Critter Control of Greater Boston when it should have been…read moreentered against Critter Control of Worcester. Sorry about that. I tried to delete this but I could not find a delete button on the Yelp app.

Terrific. Great service and very affordable. No price gouging. I will never use anyone else .read more

Came a day early. Dusted for yellow jackets before contractor showed up to install an aluminum HP…read moreramp. all set. $200 to dust. No nest removal needed.

I called our API after having swarmers entering my mud room earlier this summer. They were quick to…read morecome out and address the problem. When I realized I was still having some remaining swarmers after our initial treatment, I reached out to API & they were happy to come back out and treat the area again. I am happy to say the issue is fully resolved now with no activity since may/june. Would 100% recommend this company for your pest needs.

Amazing service! I called and he said he was between jobs so could swing by in 45 minutes. He…read moreshowed up, checked out the issue (paper wasps that were building homes in my deck railing), and treated the situation right then! I went from calling someone to being wasp-free within an hour!! The service was affordable and I really appreciated how quickly he did the service, was professional, and informative! He guaranteed the spray for 90 days, so if there are any issues within that time frame, he will come out and respray for free. Great find on Yelp! Thanks!!

I have use Corey for woodpeckers and also for mice. He is amazing! He is kind and reassuring and…read moregets the job done for a reasonable price. He is quick to respond to questions and gets to the location to have work done as soon as he can. He's truly wonderful! I wouldn't trust anyone else to deal with critters on my house property other than him! Corey is the best.

Found a huge wasp nest in the tree in front of our house the other day. I was grateful that Corey…read moreresponded promptly, showed up in a timely manner, and charged a fair price. Thanks, Corey!

We had ants taking over our kitchen this spring. Henry came out and did a thorough inspection of…read morethe house, found where they were coming in and treated the whole perimeter plus the interior. He was really good about explaining what products he was using and that they were safe around our dog. The ants were gone within a couple days. Henry also gave us some tips on keeping them from coming back. My only note is the initial phone call to book was a little rushed, the person on the phone seemed real busy. But Henry himself was fantastic.

From the owner: Established in 2010, Fenway Pest Control has emerged as Boston's trusted residential and commercial…read morepest management specialist. Founded with a commitment to protecting Massachusetts homes and businesses, this locally-owned operation has built an exceptional reputation through meticulous attention to detail and comprehensive integrated pest management solutions. Their strategic location enables rapid response throughout Greater Boston, serving diverse properties from historic brownstones to modern commercial facilities. The company's core competencies encompass complete pest elimination services, including rodent control, insect management, and preventative treatments tailored to New England's unique seasonal challenges. Fenway Pest Control distinguishes itself through eco-conscious methodologies, advanced inspection techniques, and customized treatment protocols that address root causes rather than symptoms. Manager Henry Russell emphasizes their philosophy: "We believe effective pest control requires understanding each property's specific vulnerabilities and implementing targeted solutions that protect both people and environment." Looking ahead, Fenway Pest Control envisions expanding their service territory while maintaining their hallmark personalized approach. Their growth strategy focuses on developing innovative treatment technologies, enhancing customer education programs, and strengthening partnerships within Boston's business community.

Joe was thorough and professional. If Boo Boo the cat likes him he's OK by us! Thanks, DeBug!read more

Professional, and friendly with great communication from the team. We. Signed up for the quarterly…read moreservice for a year and feel they are reasonably priced. Kevin provided our service and explained everything both verbally and in the follow up email. Thank you.