This man came out found my problem in minutes. He did a complete repair on it and everything is now…read moreworking properly.. I cannot say enough on how wonderful the gentleman was that came out and took care of our problem . I highly recommend him to anyone needing repair on their RV or trailer.

I would never call them again Told them I had a problem with my window leaking said he would call…read moreme never did called back three times did not return my calls found a way to text him said would call me in the morning no call back I don't appreciate being lied to. I had a business for 30 years. I never lied to nobody. If I said, I would call back that's what I did Don't waste your time with this company

Outstanding service. 100% recommend for any Rv related matter. 24hr service comes in handy when…read moreneeded. ​

I was told it would b a 2 hour job 2 replace the water heater. I had already removed the old one…read more Job took almost 5 hours and he charged me for 4 hours. Then it was not installed exactly right and then some screw holes were exposed. Brian told me that he could either caulk the holes or take entire unit out and start again which would require more labor. I could not afford more labor or time so he caulked holed and I will try 2 touch them up.

My first time owning an RV, I got a bad lesson on the black tank, the previous owner left my tank…read morevalves open which meant I would have a very bad and nasty situation. The park manager referred me to this repair shop. They took my call in the evening and he discussed all the options. I went with automatic dump valves. 2 days later, they had to order some parts, they came out, installed everything, the price I felt was very good! I now have them on my speed dial! I was impressed by the work, the price and friendliness!

From the owner: No matter where you've set up camp, we'll be there to provide exceptional service for any issues…read morethat arise with your vehicle.

Don't like to leave bad reviews but... We are traveling…read morecross country and the AC froze up so needed service to clean/check unit. I called to see if they were able to take care of us. Was told "Josh" was not at desk and would call back. Never heard from him but we stopped anyway - bad move on our part 2 hours later - to be told Josh, was as lunch .They had to wait to hear from unavailable "Josh". We left. Got it done in Springfield and that biz couldn't have been nicer.

I took my camper for a full inspection prior to heading to Louisiana for hurricane relief work…read more Josh assured me they had checked every appliance. Paid $355. Arrived and hooked up the water....massive leak in back of the camper. I had to dry camp the 18 days. Returned the camper to Bourbon RV for repair with the assurance there would be no labor charges due to them missing the leak. The water heater was the source of the leak. This refuted the statement that "all appliances were in working order". Prior to picking up the camper, Josh assured me that he had personally checked everything including the tires. When I picked it up, there were labor charges on my bill. Josh removed them at my insistence. I paid close to $1200. On my way to do hurricane relief in Georgia, there is an issue with the tires?! I've been stuck here 6 days while a repair shop worked on it. Three out of four tires were not seated tightly on the axle, and were 18 lbs lower than prescribed?! All this to say that the lack of integrity and good service at Bourbon RV is shocking. DO NOT USE THIS COMPANY.

Knowledgeable, efficient competent mechanics in everything they do…read more Everything I break they fix what more can you ask?

From the owner: Truck Repair, Diesel Engine Diagnostic and Repair Services, Transmission Services and Repairs,…read moreSuspension Service Repair and Alignment, Specialty Parts and Service, Parts Sales OEM and Aftermarket, Coach Repairs, Bus Repairs, RV Repairs, Camper Repairs.

We've had recurrent issues with our Airstream entry door. Jami was able to fix it and fix it…read moreright. She is professional, personable and knowledgeable about all things Airstream.

From the owner: Backed by 14 years of RV industry experience, I bring dealership-level knowledge with a personal…read moretouch. I specialize in quality repairs, honest advice, and reliable service you can count on. Every RV is treated like my own, so you can hit the road with confidence. Electrical repairs Plumbing repair Appliance repair System upgrades Sealing up your unit Metal repair

I was supposed to get repair on my RV in June. I did not hear from Doug until I called him in…read moreAugust. Finally in September he got back with me only to be a no-show several times. He would not communicate with me unless by text. I venmoed him $380 plus $41 to replace a faucet. He would not get in touch with me and after 6 weeks his wife called left a message and wanted to know when they could come and put in the faucet. I told him that I had to pay daily for leaving the RV out and not being there with it. It did not matter to him. His workmanship and customer service is very extremely poor unless you have money to throw away and time to wast e. Then don't give your business to on-site RV repair LLC. Doug is the most unreliable person I have ever known and a big rip-off I I would give this no stars but that's not an option

I trusted this owner (Doug) with my motorhome. I have worked with him on previous occasions without…read moreincident. For this specific service, he was supposed to repair my rv's water heater. During this process, he not only did not fix the issue but also completed flooded my class A motorhome....not once but TWICE on two separate days. By this, I mean there was pouring water out of my basement compartments on both sides of my motorhome from back to front. There was even standing water in my motorhome's basement compartments. I attempted to reach him multiple times about this issue over a number of days. He wouldn't return my calls. Then, he blocked my number but accepted calls from my business phone. He finally came back to "fix it" and flooded it AGAIN! Now, I'm sure I have water damage and mold growing from my motorhome being completely flooded TWICE and the water sources in my motorhome do *NOT* work at all! This includes my sinks, toilet, shower, etc. So not only do I not have hot water...I don't have any water at all now! I live in my motorhome full-time, so this is a MAJOR issue! Yet, even though he refuses to speak to me about the flooding, he still charged me over $300 and blocked my number. In addition, he didn't show up three separate times to do the repair when he said he would be there. He no-called/no-showed all three times and wouldn't answer or return messages on any of those dates.

Called bill with an emergency leak under our camper while it was onsite at our church camp. He…read morecalled back in about 5 minutes and i explained hte issue he was priced way cheaper than the other folks i taked to and seems l ie a super genuine guy. He scheduled to comep on site to where the camper was out two days alter which was way better than pickign it up to take it to a dealer and thn he fixed the leak without me onsite checked other things out on the camper for me and bileld m295 dollars. Great experience good communication through text and phone calls and reasonable priced. !