Thank you to the folks at 3R RV! After being on the road for two months and taking our travel…read moretrailer into the dealer in Indiana for warranty work to repair our water heater, it wasn't fixed! 3R RV was able to fix it for us because the technician at the manufacturer failed to open the water valves after their repairs. As a result we had no hot water. We had three weeks left of our trip and we called 3R RV Service for help. They took us in within three hours and solved the problem. Lucas even took the time to point out some maintenance areas we needed to be aware of for the future. What a wonderful group of people, friendly, helpful and knowledgeable. We were so very grateful to have had their assistance.

Outstanding customer service, flexible scheduling, top notch craftsmanship, and reasonable price…read more Over the years I've had my coaches repaired by Lazy Days, General RV, and Camping World, but none hold a candle to 3R RV. In fact this time the repair 3R did was for one Camping World did 2x previously on this coach and couldn't get it right, 3R got it done better in one shot! And now I know they have a store full of parts and accessories; I'll be going here to get what I need.

Called to get a quote on 6 new tires for my RV. John got right back to me the next day with a…read morewritten quote. Set up an appt. for the following week to have them put on. He answered all of my concerns about the tires and more. Arrived for the appt. and 2 hrs later i was on the road home. Everyone there was so friendly and helpful. Highly recommend them for tires.

Passing through when the wheel bearing on my RV went out. My roadside wanted to tow back to St…read more Louis but I took a chance and went with these guys. Glad I did! Heavy wrecker arrived quickly and towed my RV safely to shop. Of course it was a Saturday and supplier sent wrong part on Monday, but they got it in Tuesday morning and had me out by lunch. Not only recommended a pet-friendly hotel, but drove me and my dog there. Communicated well and came back on Tuesday to pick us up. Price was very fair and right on the estimate they gave. Wonderful service!

Great service So far there hasn't been anything that they…read morehaven't been able to fix They always know where to get the parts and they get the job done as soon as they get the parts can't ask for more than that

I started with Randy years ago after getting terrible service from the other two RV places in…read moreEureka, Mo, one of which is still in Eureka and one of which has since moved there business up north to St. Charles. (I can't speak to the one that is currently across from Six Flags) Anyway, he's always been fair, honest and able to fix any issue I've had. I followed him from Eureka to Staunton, even when I moved away from Eureka up to Chesterfield. To me, the customer service and knowing that my camper was in good hands and was going to be fixed properly, is worth the drive. This last fix took longer than usual but I believe they are dealing with finding good employees. I am hoping that the situation improves and that he is able to stay in business. I will continue to have my camper serviced with Hawk's for as long as possible. Thanks Randy!

A bit expensive for a short tow, but very nice employees and speedy response time. Recommend.read more

Got stuck in a ditch when the gravel "road" gave out. Called said they would be there in 25…read moreminutes. Arrived within 22. Pulled me out within 5 minutes. I realized I had bald tires and was nervous I wouldn't make it up the icy road. He drove my car to the top of the street and walked back down to the tow truck. I will highly recommend them. Thanks again so much. Glad I called.

Update for review added to original post - company is outright lying to save face. See original…read moreposting. All information was given upfront AND left inside the RV for review. Warranty submission process is incredibly fast and we have never had another company complain or have so much issues with the warranty company. Clearly they just didn't want to deal with it. As for being open until midnight, we were told we had to be there by 5pm to pick up the RV or come the following morning.

From the owner: 24-Hour Towing, Roadside & Repair Facility Truck, Trailer,…read moreReefer & Tire Repairs Fully Equipped Repair Shop Facility Computer Diagnostics & DOT Inspections Air, Electrical, Fuel & Cooling System Service Engine, Transmission & Drivetrain Service Full Preventative Maintenance Services Oil, Lube, Filter & Coolant Changes New, Used & Recap Tires Available Jump Starts • Fuel Delivery • Lockouts & More Prompt Response Time & Top-Quality Service You Can Rely On!