My husband and I bought a 2020 Ford F250. We had it for one month and 20 days and my husband went…read moreto lock it into 4WD to get out of our driveway and going forward 4WD does not work and he almost crashed into our house due to this major malfunction. He took it up to Laura Ford and one of the managers told him they would not fix this issue because we bought the truck as is. However, when there is a major malfunction like that and almost causing an accident, most places would fix this for their customers. The manager stated , " Maybe you should have checked it out before you bought it and took it off the lot." Unfortunatel, , we will never buy from there again. And for that Manager, that statement was not very professional! Also, really good dealership would make sure their trucks are thoroughly inspected and no major malfunctions before people buy them.

Great Buying experience. Kevin Warren was our salesperson. Everything went smooth and quick. Great…read moreprice and trade in value. Would recommend them for your next car purchase.

We stopped here because the alternator went out on our relative's car. Not only did they have…read moreeverything we needed, an associate went way above and beyond to see we had whatever else might be needed. The hood to the car no longer had a stick to hold it up, and Kyle found us a broom thing that held it up beautifully. I can't say enough about the service here. If it wasn't for Kyle, we would have never gotten the car up and running same day.

We were on a long road trip with about 800 miles to go to get home. We hit a large pot hole on the…read morefreeway and bent the rims on that side of the car. We stopped by A1 Automotive, told them about our predicament, and they immediately provided assistance. They inspected the vehicle, straightened the rims as best they could, and balanced the tires. We got home without any more difficulties. The entire staff was beyond helpful and saved our butts when we were in a difficult situation far from home. I couldn't recommend these folks any more highly!!

A Plus Auto went out of their way (even stayed late) to repair our truck and get us and our trailer…read moreback on the road safely. Professional. Friendly. We truly appreciated their help!

Saw a Gladiator I wanted at thier dealership on a Saturday morning . Called and was transferred to…read moreHunter who was attentive and helpful. I live over 2 hours away so he checked to make sure the truck was still available . Hunter also went out in some not so nice weather to make a video to text me about the truck. He had the truck ready for me to test when I arrived . I feel I got a fair trade in value and a good price on the Gladiator. I did have to wait some time on the finance person but it was a Saturday and they were short staffed in that department . I was not forgotten and Hunter checked in on me to let me know how things were moving . Will buy again . Worth the drive.

Update: Since posting this review, my wife received a follow-up call from an individual named…read moreEthan. While he is not the General Manager, he stated that he had been made aware of this review. Instead of offering a solution or attempting to rectify the situation, Ethan attempted to use our review as leverage to blackmail us into silence. To be crystal clear: We are not looking for anything beyond the original equipment that our 2025 Jeep Rubicon X Gladiator was documented to include. We simply want the missing Bluetooth speaker that was specified on our window sticker at the time of purchase. The initial dismissiveness from our salesman, Jeff Kohler--who made excuses about his commission rather than solving a verified equipment error--has now been compounded by this unprofessional behavior from management. Being pressured because we chose to share our experience regarding missing equipment is an unacceptable way to treat customers, especially after being repeat buyers. We stand by our original assessment: proceed with extreme caution if you are considering doing business here. We bought a brand-new 2025 Jeep Rubicon X Gladiator from this dealership six months ago. We were repeat customers and actually planned on going back in the future to upgrade my truck. Recently, after watching some videos about the Jeep, we realized it was supposed to come with a detachable Bluetooth speaker. We even pulled the window sticker that came on the vehicle to confirm it, and sure enough, it was supposed to have it. We checked our vehicle, and it was completely missing. Thinking it would be an easy fix, we called the dealership. Instead of receiving basic customer service, we got a firsthand look at how poorly they treat customers "after" the sale. They made us feel like we were lying and we felt entirely dismissed. Jeff Kohler, our salesman, didn't seem to want to figure out how to help us once he was told "no" by the person he spoke to. Instead of trying to find a solution, he threw it back on us, saying, "Well do you want me to write a check out of my own pocket?"--before having the audacity to add that he only made 100 bucks off the sale. He was incredibly disrespectful to my wife and made her feel so dismissed that she did get upset and rude, holding her ground until he was finally willing to transfer her to someone higher, which he stated was the general manager. As a 20-year Marine Corps veteran, I have lived my life by a strict code of honor and ethics. To be treated with such ridicule and essentially called a liar over equipment that the window sticker proves should have been in the vehicle from day one is unreal. I will absolutely ensure that all my veteran buddies know not to waste Jeff Kohler's time--or their own money--at Laura Jeep. Steer clear of this place if I were you!

I called this place and got a quote on 4 tires installed. After they were done they raised the…read moreprice, and later that day I noticed all 4 of my wheels had scratches around the rim through the powder coat down to the metal. I took my car back up there and the shop guy said that if the mounting machine was set incorrectly it could have messed them up. I then talked to the owner and he refused to do anything about their screw up. He said there was no way they did it which I find odd because the marks on all the wheels are the same. I told him I had pictures of my rims prior to them doing the work and he said he didn't care because they did not mess them up. The tires they replaced were the factory ones so if they did not mess then up then who else did. They were fine before I let this place touch my car. I have filed a complaint with the BBB on these guys. They are happy to take your money but don't stand behind their work at all.

From the owner: Coffman Tire and Cycle specializes in tire sales and repairs, motorcycle/UTV sales and service, and…read moreparts/accessories sales. Brands and services include odes utvs, bad boy mowers, repair and replacement timres from lawn mowers to semis. Our dealership also carries the ODES Industries (ODES UTVS) brand which specializes in bringing high performance, high quality utility vehicles, side x sides and ATVs to the powersports market. Models include Dominator X series UTV, Assailant ATV, Comrade UTV, Raider UTV, and Blazer mini-UTV. Almost all vehicles come standard with the high-tech Zeus Touch LCD screen which includes GPS, waypoint tracking, push notifications, Bluetooth, digital gauges, etc. The ODES Industries brand also comes with a 4 year limited factory warranty and the option for extended warranty up to 48 months.

While traveling from AZ to MI to take my daughter to university, we stopped in Stanton MO for the…read morenight so we could see the Meramac Caves. As we arrived at our hotel, the battery warning light came on. We kept the truck running and checked in. Then drove back to Sullivan to get help for the truck. Unfortunately the alternator went out completely and we were stranded. I called my insurance Co for a tow and the truck was brought to West Bros Ford Dealership. It was 7 pm so they were closed. Our tow driver parked the truck in a well lit spot that had security cameras. I returned in the morning and spoke with Andrew who agreed it sounded like the altenator but would run a diagnostic to make sure our trip wild be safe. He arranged a car so we could get some breakfast. He called with the quote while we were just leaving breakfast and gave a time frame for the work. Andrew was very professional and courteous. West Brothers Ford installed a new alternator and we were on our way in under a half a day. As a long time Ford customer, I am grateful that the Ford company affliates with caring and honest mechanics. I am especially grateful to Andrew who went out of his way to minimize our inconvenience which allowed us to see the beautiful Meramac Caverns and get on our way. Thank you!

You want good service from a salesperson that actually cares and "listens" to the customer??!! Go…read moresee SONNY CARROLL! You will not have a better buying exp!!

The best of the best. Honest, knowledgeable, great communication. I have seen signs in repair shops…read moresaying "Good, Fast or Cheap pick two" Dennis puts that idea to shame. He delivered on all three. We were on a road trip and the transmission went out. Normally that is several days and an arm and a leg with the possibility of your first born as well lol. He got us going quickly and very reasonably with great service.