Do not stay at for Hawthorne Motel It saddens me to have to say that the quality of management has really depreciated so badly I would never stay at this motel again. My husband and I have stayed here for 10 years and this year with the management being Jeff and Kari we experienced the worst in hospitality that we have experienced in our 62 years of life My husband and I were traveling with our 2-year-old granddaughter and have stayed here for the past 3 years with her. Although the accommodations were modest at best we were treated well, and always returned same time each year. This year unfortunately we were met by Jeff who immediately started complaining about hot having to manage this because there wasn't anybody else in the family to do it. He was very aware that we will bring in our granddaughter asked if we even needed a pack and flight which we did not we had accommodations for her for the floor. The next day when I saw Jeff with my granddaughter he waved and said hi Gramm! Although we noticed a difference in the accommodations at the motel to name a few there was no luggage cart ( Jeff complained he was tired of people hitting the air-conditioning units with it) a soda machine ( he was tired of fixing it) there were no more small table next to the lawn chairs, we were provided a quarter of a sponge which was used on the sink when we arrived, a quarter paper towels in the paper towel holder a quarter toilet paper in the toilet paper dispenser - seemed like there was a need to severely cut costs ? In the bathtub the safety handle collapsed when used by my granddaughter ! A lamp was broken in the room and when I put it outside to be taken by housekeeping staff, Jeff appeared annoyed and short with my husband. By the third morning my husband was asked to be spoken to by Jeff and my son was also present. He proceeded to say how disruptive we were and that he was receiving complaints about us from other guests ! ( we had been there less than 48 hours at this time with our granddaughter ) Interesting our neighbors next door who we knew from last year told us they did not hear a thing and was shocked to hear this as well, " wow they really made you feel unwanted didn't they/" Jeff noted that I called tomy husband to bring her back from the car and felt that was disruptive. I've never been treated so offensively in a place that supposed to be hospitality focused in my life. Jeff even went on to say that a guest left " early" come to find out normal departure time was 11 and she said she left at 8 because we were noisy... We leave our room by 715am ! Follow on conversation with Jeff and Kari left us to feel like we were burden, unwanted and severely disrespectful of others and they had no choice but to put us in our place! They provided no viable explanation of disruptive behaviors that we would think would warrant this horrible treatment . My husband and I decided this was not a place we felt comfortable staying in for 1 more minute and left 3 days early. Kari and Jeff refused to refund our 3 nights stay- "good luck with that your card was aready charged" she smirked. So this is what it's come to at the Hawthorne Motel we will not be back and do not recommend others to visit unless they want to be subjected to an unstable unhappy individuals unwelcoming ways. The Hawthorne and severely needs updates, and if it's time for the family to sell it to get into the hands that somebody can make it enjoyable stay again soon.so be it! read more

The owner Jeff made our stay Fantastic . He always asked what we we needed and helped us navigate my handicap. Always friendly with a smile.Highly recommend. read more

Thank you for a wonderful visit to your establishment. The view was gorgeous! This hotel gave us the feeling of going home because of all the comforts and simpleness. It was easy to come and go. The location was perfect for us to walk to town and shop and eat. I would have loved to have met the owner. Our understanding is that she is a senior and still gardens her property. The hydrangeas were beautiful! The furniture in our room was very nice quality. This place wanted me to take up canvas painting! Tip: The hotel is perfect for relaxing. For entertainment, food, and amenities you should plan on going out and about by car and foot. read more

We booked this hotel for our first time to the Cape and it was the perfect home base for us. There are so many great things about this motel including the price, proximity to Main Street in Chatham, and central location to all other cities in the Cape. Has direct access to a private beach and is right next door to the Chatham Bars Inn ($1,000+ per night) and the Chatham Fish Market and restaurant. The grass area is perfect to grab a drink with a beautiful view of the ocean. Our only (minor) complaint is the mattress was very hard. Would definitely stay here again!! read more

The hubz and I needed a refresh, renew & rejuvenate weekend so of course that means the Cape! Booked this hotel on Hotels.com and we were NOT disappointed! Quintessential Cape Cod motel, on the water. The views were amazing, it was so refreshing to sit on the lawn with a cocktail (or breakfast, we did both) and drink in the salt air and sound of the waves. The room was very clean and good size. Due to COVID there was no maid service but they made sure we had extra towels (I'm a fanatic about clean towels). Location was great to pop into Main Street Chatham and to head either north or south. I'd recommend this to anyone....we will be back! read more

My husband and I came out to stay with family for our reception in Falmouth and last minute decided to have a honeymoon night before returning back to family. My husband is from Massachusetts and said that his favorite town is Chatham. I found this hotel, booked on Expedia. I had no idea what to expect. When I emailed the hotel they told me that they upgraded us to the Princess Room and that it had the best views in the whole hotel. They were not joking. The room had windows on the three sides that looked out onto the water and there was nothing blocking the view. They have beach chairs and towels if you want to be on the beach. Lawn chairs and tables if you want to sit out on the huge lawn and look out to the water without being in the sand. They have cornhole, bbq, and a picnic table if you want to cook and eat outside. The Princess room has a queen bed, super soft linens, great bathroom products, a table for 2 and a full kitchenette. The staff is very friendly and accommodating. We didn't want to leave! I would highly recommend this hotel for couples and families. Priced much better than the Chatham Bars Inn and has better views and friendlier staff. read more

Really nice hotel. Can't beat the location-on the beach and 3 blocks from town. We were in room 112 and had a nice beach view, able to see the boats on the water and the beach. Room 110 puts you with a direct ocean view out your room. Nice lawn/ocean view for most of the rest. Coffee in the lobby 8am- every day. Staff is super helpful with restaurant info. We walked to Main st many times and enjoyed the shops and restaurants there. The Hanger-B at the airport was our favorite breakfast. I had apple, potato, pineapple French toast with Chantilly cream and it was excellent. We drove 1 hour to Hyannisport and took the 45 min. fast ferry to Nantucket. Rent bikes, ride the bike path to Cisco beach and then stop by the Cisco brewery on the way back for drinks and street cart food. Finish the day with a chic pea hummus curry wrap from Provisions near the dock before taking the ferry back. Great day! Great hotel to come home to! read more

It's a shame that this place won't follow through with a promised refund. Two months ago I checked in to learn that the shower didn't work and the room was dirty. They promised a refund, even gave me a printed invoice showing that the room was refunded in full. Two months later, however, my Bank doesn't have that refund and I'm spending way too much time trying to get this done. I just feel that the Hawthorne won't back its word, its commitment or even its own documentation. Shame, as this is a great location. read more

My boyfriend and I took our first real couple's vacation together and chose the cape. It was his first time in the cape and my second; it's somewhere we talked about going together for a while. When we searched for hotels online, we snatched up the Hawthorne pretty quickly because it was the last ocean-view room available. Part of me wondered if it was in impulsive (and pricey) choice, but we honestly could not have made a better one. Well worth every single dollar spent. The service was excellent. David, the owner, is around our age and was incredibly welcoming. He was excited about us being first-timers in the area and took his time to map out places we should go in Chatham. he talked to us like good friends visiting his home. Very down-to-earth and helpful, and enthusiastic about us coming back (which we will!). The housekeepers were incredibly kind and helpful, too. Best hospitality I've ever received somewhere. The icing on the cake is the location. The view is absolutely beautiful, especially the ocean-view rooms. We got up early our first morning there to watch the sunrise and it was breath-taking. One of the most beautiful sunrises you'll witness. The beach was private (a surprise to us), and it was so peaceful. The downtown area with all of the shops/restaurants is walking distance. Very, very pleased with our stay at The Hawthorne. I got nostalgia leaving. It already feels like another home my boyfriend and I look forward to returning to. read more

Our room was super clean and tidy with cute toiletry amenities. Definitely get the room with the water view - you won't regret it. The beach is steps away from the property and is perfect for running up and down on in the mornings. David, the manager, is super friendly and did everything he could to make our stay more comfortable. read more

My beau and I drove to Cape Cod after a stressful week covering Hurricane Irene (he's a severe weather photographer). We hadn't planned the trip and were aiming for nothing more than R&R in a restful, quiet place. When having lunch in Chatham at the Captain's Table (great chowder!) we asked the owner where we should go, and she recommended the Hawthorne. So glad she did! The Hawthorne is spotlessly clean, charming, and utterly welcoming. There's a private beach. There are rabbits on the lawn. Free, good coffee. Marshmallow roasts on the beach in the evenings. The rooms are super-comfortable, and Ellie and Gil, the proprietors, are excellent conversationalists--with the equally important innkeepers' gift of knowing when their guests are done talking. We laid out on the beach at night and watched shooting stars. I started leaving my smartphone in the hotel. No better proof of relaxation, right? I give the Hawthorne my highest recommendation! and look forward to returning. My only wish: that one room be designated pet-friendly so I could import my black Lab. read more

The Hawthorne is in a great location - on the water, just a few minutes' walk from Chatham. It's quite charming and the staff is efficient and friendly. Our room was well appointed, cozy, and clean. Bed was very firm. Small flat screen tv was more than adequate. The room had a fridge, which was a nice touch. The grounds are pretty - and the beach okay (I'm a gulf coast girl, so it's hard to compare any beach to the white sands of the Florida panhandle). One thing you need to know about the Hawthorne is that while all "view" rooms are the same rate, not all "view rooms" have the same great view. Ours was on the lower level off the parking lot, so our primary view was cars, then water. If you book a room with a view, be sure to ask for one on the upper level - preferably on the non-parking side. I give credit to the woman who checked us in, however. She graciously refunded our charges to the "non view" rate after we mentioned that we were disappointed at having to pay the same "view" rate for a lesser view. The wi-fi is at the Hawthorne is pretty weak (but free). The only place I was ever able to pick up a signal was right outside the office. However, there is a public computer available in the office/common area, along with a printer and fax. There's a common-area patio with one table that guests typically gather around in the morning to drink coffee and enjoy the great view. It's certainly a nice spot to visit and check emails if you need to, but it's also a "smoking area" as well. Smokers were polite and refrained from lighting up around other non-smoking guests, but parents with children should note that there was an ever-present pack of cigarettes and lighter on the table next to a half-full ashtray...some sort of smoking guest's amenity, perhaps. Good coffee and fruit (bananas, apples) were available every morning, which was nice. (If you don't like sweet n low or sugar in your coffee, you might want to pack some of your favorite sweetener). Overall a good place in a great location. Chatham has lots of cute shops and some excellent restaurants. read more

My girlfriend and myself were looking for a romantic place for a getaway and found this place in chatham on tripadvisor. The place recieved good results so we booked it for our first vacation together. Kelly greeted us with a warm smile and a laid back personality. Our room was perfect and clean for what we were there to do. The location couldn't be better for what we wanted to do and see. They have a private beach in the back which was nice during the day and also at night to set up a couple of reclining beach chairs(which they have for you) lay back drink some wine and enjoy the stars. A short walk down shore road is the fish market where boats come in and drop off their catch. As a bonus a lot of seals frequent the water and it is a great place to take pictures. Next to the hotel is the chatham bars inn. I recommend not staying at chatham bars inn(overpriced meals, drinks and hotel) but using some of what it has to offer, like a walk up bar, across the street is a great spa but besides that go into the village to shop and eat. Also for breakfast go to the hanger b. The hanger b is located on a airport and you can take a 30min tour around chatham for $175 for 2 people. The pilot was jerry and he also let me fly the plane for a little while. With all this said the hawthorne is a awesome place and I highly recommend staying here in the dead smack middle of all chatham has to offer read more

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We have stayed at the Hawthorne three times and it has consistently provided all we wanted and more. The staff is very welcoming and helpful and they take great care to make your stay pleasant. What we like most is the cozy family feel of the motel. If your looking to step back in time with all the modern conveniences and the greatest view in Chatham then go to the Hawthorne! read more

The Hawthorne has a terrific location in a charming Cape Cod community. We loved the area and it was nice to see the water each day, watching the fishing boats head out, enjoying the wildlife including seals and birds of many varieties. The hotel is nice enough but it is an older style without many of the amenities newer places have. It is clean with nice fixtures and furniture. Wifi was painfully slow. The rooms are non smoking but the smokers sitting outside our room made open windows not the way to go. The views are terrific. The location is wonderful. We would be happy to stay there again. read more

We found this place just searching online for a nice place on the water in Chatham. We were not disappointed. The proximity to both the beach and the center of town were perfect. The peace and solitude were just what we needed. We didn't take the efficiency accommodations nor the water view, but we had no complaints about the room. The Hawthorne is worth a return trip. read more

The Hawthorne was recommended by a friend and we are so happy we selected this hotel. This is the second night of a 4 night stay. Charming, clean and well appointed rooms. We booked the deluxe water view and have a view of the lush green lawn and ocean. Nice sitting areas, covered patio to gather and talk. Gil and Ellie are perfect hosts and you feel like you are in a comfortable home. Path to walk to beach and enjoy a walk on the beach. Close to shops, restaurants and this is everything you would want for a beach vacation location. read more

I had the pleasure of staying at the Hawthorne this past month and it is definitely the hidden gem of The cape. The view is absolutely breathtaking morning and night, and the location is nestled perfectly outside of the main road of town. If that wasn't already enough, the staff was so helpful and kind through my entire stay! David and Jessica were incredibly hospitable and even assisted me in planning out an itinerary for my stay in the Cape. If you ever have the opportunity to stay here I cant recommend the Hawthorne enough. Can't wait to visit again soon! read more

Do you want a room on the beach where you can wake up & watch a 180* panoramic sunrise every morning? Do you want to rest & relax on a private beach with nothing but sun, sand & sounds of gentle waves. We paddle boarded, skim boarded & kayaked & walked the beach @ sunset. The best way for us to get around Chatham was on foot and we could easily walk to: beautiful Main St, Chatham Lighthouse, Friday night Band Concerts, weekly Cape Cod Baseball League games @ Veterans Field, Chatham Fish Pier, live theater, historic museums, restaurants & shopping. We loved that we rarely used our car & our whole family was able to unplug & truly unwind. Pristine grounds, clean rooms & very friendly management. 5 stars! The Hawthorne is our family's all time favorite vacation spot...we all loved staying here & we look forward to next summer! read more

Way overpriced for what you get. A tired room which needs major updating. TV is way to small for the room. The balcony they speak of is a common walkway with a couple of chairs. You can not leave your blinds open to enjoy the view as people are walking by all the time. The view is great as well as the location but the place looks as if they are sucking all the money out of the place they can until they sell it. Not enough parking as well. Maid service is a joke I was in the room when they spend no more than 5 min. Same sheets and a half made bed and a couple of fresh towels. Great area no doubt but they are living off of the location. read more

We absolutely love The Hawthorne, and have been going yearly for the past 7 years. It sits right on the beach, the next property down from the Chatham Bars Inn. Its quaint and relaxed, and the owners Gill and Ellie lend a personal touch. There is a beautiful lawn in the back, which overlooks the ocean. Its really a stunning view. Its nice to relax there at the end of a day before deciding where to go for dinner. The Hawthorne has its own private beach too, which we hit regularly in between other activities. They hold marshmallow roasts on the beach regularly on weekends, or during the week if you request it. Sometimes we'll walk down the beach, all the way past the Chatham Bars Inn and to the Fish Pier to watch the seals and the fishing boats coming in to offload their catch in the morning, or to grab a takeout lunch. Chatham town center with all of the shops and restaurants is within easy walking distance as well. Rooms are a bit on the small side, but very clean and comfortable. Other amenities include fruit/coffee/tea set up for guests in the reception area, as well as a computer kiosk. Beach towels and toys are available for your use. You can also use an outdoor grill I believe, but we have yet to do that. We always get the non-ocean view, and save $60. Highly recommend ! read more