Where else can you go in July that you can hit the beach in a bathing suit by day, and in the…read moreevening grab a sweater and sit by a beachside bonfire? Chatham Bars Inn. Its history dates back to 1914 when stockbroker Bostonian, Charles Hardy, developed this private property for the purpose of a luxurious seaside hunting lodge. Fast forward to 2026 and Chatham Bars Inn is consistently rated high among luxury resorts, has won numerous awards and offers something for the very young, old and everyone in between. It's always a relaxing stay, and an expensive resort for its offering. Where they could do a bit better for the high cost of the stay: *My son and daughter in law had their spa time cancelled - and not by my son or daughter in law. The Spa fortunately corrected their error when my son showed his confirmation. The Spa offered a later time. *Working undercounter room refrigerators. Ours was not working. *There was a blown transformer in the area that impacted the room of two in our group. Communication is key during power outage events such as this during record heat. The power outage also impacted the plumbing in their building. Several nights comped eased the pain! Just a few of the many offerings: *Family experiences *Boating excursions and experiences *Private clam bakes *Spa, sauna, fitness room *Seasonal events *Private fishing charters *On the city of Chatham July 4th parade route *Numerous onsite restaurants from fine dining to casual beach side *Numerous bars throughout the property. *Poolside cabanas *Beachside service, lounge chairs and beach umbrellas. We can't wait to return!

I was hoping for the exact experience we ended up having…read more Chatham Bars Inn is one of the most charming and beautiful hotels in the world. The location, hydrangeas, decor, ambiance... it's nice. We had our 1.5year old daughter, 4 adults, and a few hours of time we were hoping to burn on the patio bar. We snagged a patio table overlooking the sunset around 3:30. My daughter was able to move around, we got to enjoy the beautiful weather, and it was very comfortable to relax outdoors. Three watermelon margaritas later and pizzas started coming out of the oven. Pizzas were actually very delicious - at least the best pizza you could find anywhere on the cape. If you have a chance to spend an afternoon with drinks and pizzas on the patio, I highly recommend.

I booked a stay here on valentines weekend for my wife's birthday, and I have to say I was truly…read moreblown away. I've stayed at many 5 star hotels before and my stay at the Chatham Inn is by the best experience I've ever had. I literally can't recommend this place enough. I've spent a fair amount of career as a director for a market research firm and one of things we would preach is that differentiating on customer experience is key to winning in this age of the customer. Let me tell you, the Chatham inn literally puts on a master class from the moment you arrive. Arrival- I stumble into the lobby through the wrong entrance and the maitre d Lyn greets me by name and says we've been expecting you. (I was so blown away that she new my name, it made me feel so valued) Then when I went back to get my wife, Una met us on the walk path and helped us with our bags. (So nice!) Then Sherri the restaurant manager greeted us as well and let us know our dinner reservations were good to go. Then Lyn and Una both helped us to our beautiful room with the fire place where wine was on ice next to beautiful roses and chocolate that I ordered for my wife. By the time we relaxed we felt like we just arrived to stay with some friends. Literally everyone knew our names. Such awesome check in experience. Then the wife and I hopped out to get dinner, by the time we got back housekeeping had went in and tidied up our room. This was literally the best check in experience I've ever had. Dinner - so the next night I booked the 7 course Valentine's Day tasting. This was absolutely amazzzzingg. While we waiting for dinner, we had a wonderful conversation with Una, then Felix the beverage manner came over recommend some wine with dinner (side note h is so friendly and his wine reccos are spot on. I made a wine selection prior to arrival and he called and recommend a different one which was exactly what I was looking for!!), then Sherri the restaurant manager came over again just to check in with us, and then Kayla came over made sure we were all set as well. This all happened while we waited in the lobby for dinner... amazing. So when we got inside, we were greeted/seated by the owner Jeff (such a nice touch to see the owner working side by side with everyone). Then the waitress team was amazing. Our main waitress was Luz who was awesomeeeee. So thoughtful and friendly. But to be fair so was Elena, and Shawn. Shawn even had some wine sent back to the room for us to enjoy after dinner. Then Chef Isaac did the rounds and greeted all the guest. I could literally go on for days about how amazing my stay was. How this place got anything less than a 5 star review is mind blowing. If I could give them 6 stars I would. Thank you to Lyn, Una, Felix, Sherri, Luz, Shawn, Elena, and Kayla for making our stay a special one. Jeff you have a great team!

What a disappointment! Young woman at the front check-in desk was charming and welcoming, and it…read morewas quiet...That's the best part of our stay there. Hotel needs to let guests know that you have to be a mountain goat to climb the VERY steep almost vertical stairs. Towels felt like sandpaper. Food looked delicious on their website, but was not what we were served. Steak was burned, scallops were fishy and it took an hour and a half to get our food. I think the chef was taking a break. Scrumptious Chef breakfast was not scrumptious. We finally went to the lobby to get our own coffee, and water. And the most egregious thing was, the beach debacle...FYI, the hotel charges $500.00 to rent you chairs, an umbrella and towels. This was not disclosed to us and was refunded. We were so looking forward to our stay....its advertises the Inn as being a 5 star establishment...our experience was something more like a staying at the Marriott. Would NEVER recommend.

Worst people ever to own an inn. Came to stay this past week (June 2026) and brought my infant. I…read moredid not read the policy that states children under 12 are not allowed (which is my fault). However, we came in with our baby, and the owner Ray was so rude, it was unbelievable and disgusting actually. He kicked us out and said you cannot stay here but would offer us a refund since it was within 24 hours. I walked away extremely upset but understood the policy. I now called the owners wondering where my refund is and he LIED!!!! Stating he never said that, when my husband and I both heard him say that explicitly and we have no reason to lie. He stated he would give us the refund since it was within 24 hours. I will be reporting this charge to my credit card company as this is fraud if I have ever seen it. When I called back he said "people go on vacation to escape children, not so you can bring them with you". Disgusting people and have never seen treatment like this in my life.

My friend and I were excited for our trip to Chatham and had booked a room at the Old Harbor Inn…read moreseveral months in advance, after researching several options. The trip got off to a poor start when we were shown to our rooms and found that one of them had a "private bathroom just down the hall." We never expected that a guest room costing more than $450/night would not be ensuite. When we checked with the proprietors about this and asked if we could have another room, we were told they were full up and that we "just had to accept that we had made a poor choice." That was certainly the case as our interaction with the owners was quite an unpleasant experience. Many reviews mention that the Inn is "Welcoming," but for us it was anything but. The owners blamed us (apparently we didn't read the fine print) and they told us that they would be happy to have us leave and forfeit our deposit. We didn't. We stuck it out. The experience and the bathroom situation were a shame because there is a lot to like at the Inn. Apart from the owners, the staff were kind and helpful, the building and grounds are very attractive, the breakfast delicious, and the location was excellent.

tea, group of ten pleasant, nice presentation…read morefabulous 3 tier tray of sweets! view of flower gardens!

We stayed here as a last minute reservation on a spontaneous weekend on the Cape in late April. We…read morestayed one night in the Northern Light room. This was by all measures the best B&B experience we have ever had and we highly recommend. The room was beautiful, quiet, spotless, and comfortable. The main house was warm and welcoming on a cool and blustery day. We were too late for tea but were pointed to several local eateries and had a great time strolling the main drag after a satisfying meal. The sit-down breakfast offered a broad menu of delicious food options served with smiles and timeliness. We would definitely return.

Do not stay at for Hawthorne Motel…read more It saddens me to have to say that the quality of management has really depreciated so badly I would never stay at this motel again. My husband and I have stayed here for 10 years and this year with the management being Jeff and Kari we experienced the worst in hospitality that we have experienced in our 62 years of life My husband and I were traveling with our 2-year-old granddaughter and have stayed here for the past 3 years with her. Although the accommodations were modest at best we were treated well, and always returned same time each year. This year unfortunately we were met by Jeff who immediately started complaining about hot having to manage this because there wasn't anybody else in the family to do it. He was very aware that we will bring in our granddaughter asked if we even needed a pack and flight which we did not we had accommodations for her for the floor. The next day when I saw Jeff with my granddaughter he waved and said hi Gramm! Although we noticed a difference in the accommodations at the motel to name a few there was no luggage cart ( Jeff complained he was tired of people hitting the air-conditioning units with it) a soda machine ( he was tired of fixing it) there were no more small table next to the lawn chairs, we were provided a quarter of a sponge which was used on the sink when we arrived, a quarter paper towels in the paper towel holder a quarter toilet paper in the toilet paper dispenser - seemed like there was a need to severely cut costs ? In the bathtub the safety handle collapsed when used by my granddaughter ! A lamp was broken in the room and when I put it outside to be taken by housekeeping staff, Jeff appeared annoyed and short with my husband. By the third morning my husband was asked to be spoken to by Jeff and my son was also present. He proceeded to say how disruptive we were and that he was receiving complaints about us from other guests ! ( we had been there less than 48 hours at this time with our granddaughter ) Interesting our neighbors next door who we knew from last year told us they did not hear a thing and was shocked to hear this as well, " wow they really made you feel unwanted didn't they/" Jeff noted that I called tomy husband to bring her back from the car and felt that was disruptive. I've never been treated so offensively in a place that supposed to be hospitality focused in my life. Jeff even went on to say that a guest left " early" come to find out normal departure time was 11 and she said she left at 8 because we were noisy... We leave our room by 715am ! Follow on conversation with Jeff and Kari left us to feel like we were burden, unwanted and severely disrespectful of others and they had no choice but to put us in our place! They provided no viable explanation of disruptive behaviors that we would think would warrant this horrible treatment . My husband and I decided this was not a place we felt comfortable staying in for 1 more minute and left 3 days early. Kari and Jeff refused to refund our 3 nights stay- "good luck with that your card was aready charged" she smirked. So this is what it's come to at the Hawthorne Motel we will not be back and do not recommend others to visit unless they want to be subjected to an unstable unhappy individuals unwelcoming ways. The Hawthorne and severely needs updates, and if it's time for the family to sell it to get into the hands that somebody can make it enjoyable stay again soon.so be it!

The owner Jeff made our stay Fantastic . He always asked…read morewhat we we needed and helped us navigate my handicap. Always friendly with a smile.Highly recommend.

A solid 3.5 stars…read more The good: -Beautiful views of the water -The lounge area by the pool was so relaxing and comfortable! Sincerely the best of any resort we've stayed at -Genuinely friendly staff -The cleaning crew was phenomenal and didn't miss a spot The not-so-good: -Paper thin walls. We were woken up multiple nights because the upstairs guests were walking around. Yes, plain footsteps - not even stomping - were very audible. For close to 1k a night, this shouldnt have happened. My cheap grad school duplex apartment didn't even have walls this thin! -Friction prevented us from giving the resort more money. There's room service but no menu in the room and it wasn't easily found online either. And we were so ready to drop a good amount of money on poolside drinks and food but nobody waited on us both times we were at the pool. (They did happen to wait on the social media star who was present, which was very obvious, and we made eye contact with another family who shrugged because they hadn't been waited on either.) And finally the coffee shop closed at noon. We would have happily patronized the shop for a treat and a coffee and were disappointed to find it closed so early. -Our perception was that there was nothing going on at the Wequassett. We stayed in June (and received the May newsletter; perhaps that would've given us more info if we had the correct one?) We had expected the poolside bar to be open. Maybe some live music. Smores for the kids by the fire (we would've purchased this.) So many opportunities for improvement! We stayed at the cliff house in Maine last year and there was a number displayed around the resort that you could text and they'd send a message with info about was going on at the hotel that week! Such a memorable touch - Wequasset could consider something like this. All in all, not awful, but not blow-your-socks-off fantastic, either. Just plain average in the realm of resorts.

Wequassett has been for many years among the best properties I go to in the US (or internationally…read morefor that matter). Every single time we visited, the service has been impeccable and I find it hard to think about any other resort that can get even close to Wequassett. The grounds are perfectly kept and the rooms have been recently renovated. And although, there's a trend even with classic high-end resorts (St. Regis, J.W., Ritz-Carlton) to make their renovations a little too modern for my taste, Wequassett successfully kept their old school charm. We always stay at their Signature Water View King rooms (and book well in advance as there's only a few of these) so I can't speak of other room types. The amenities are flawless and even though the main pool gets VERY crowded during summer weekends, the pool attendant always found 2 chairs for us. My only recommendation for this property is to have a backup plan for the main pool. Perhaps installing a deck and adding some more chairs there to accommodate more guests that prefer the beach vs. the pool.

We have vacationed at the Queen Anne Inn in Chatham every summer for the past 26 years, with the…read moreexception of the Covid year. Our stays were always wonderful. Unfortunately, the inn recently changed hands and is no longer the warm, lovely, welcoming place that we knew. The first bad omen came at check-in when my husband inquired about the breakfast schedule and was told, "we're no longer serving breakfast because the kitchen is under renovation, but there are plenty of places in town where you can buy it." When I responded that the inn had always served breakfast, had advertised it, and that we were expecting it, the receptionist replied that the new owners had taken this amenity off the official website, and management was WORKING ON getting it removed from all other booking websites. Never were the words, "sorry" or "reimburse" uttered. When we arrived at our room in the carriage house, we found a dark, dingy, shabby room. Two of the three ceiling lights were out, making it impossible to read in the room. Moreover, there was no telephone to reach the front desk in the main inn, no instructions on how to use the TV, so we could not figure out how to get it to keep a signal, and absolutely no amenities that one would expect in a room that cost $2047.79 for three nights - not even a bottle of water. On top of that, we had to walk over bird feces covering the steps into our room, and the carpet was disgustingly filthy looking, with huge, dark stains all over it. The thought of getting up in the middle of the night barefoot and walking on such a carpet is disgusting (not to mention unhealthy, with bird feces tracked in on our shoes). When my husband took the ice bucket to the main building to get ice, the manager informed him that the ice machine was broken. Again, no word of apology. When he told her about the bird feces all over the steps, she replied,"we can't control the birds." Apparently, she never heard of using a hose and perhaps a brush. The manager's defensive, combative attitude was the last straw. When my husband expressed his frustration about all the problems with the room and her lack of interest in addressing any of our concerns, the manager told him that that if he didn't like it, he could leave. He said he might take her up on that, but he would want all his money back if we left. Shortly thereafter, the manager showed up at our room ostensibly to demonstrate how to work the TV (and probably to show that my husband was an idiot for not knowing how to manipulate the two remote controls for an unfamiliar TV). Since the manager was in our room, I pointed out the stains all over the carpet. She claimed that it had been cleaned. When I said that I could not believe anyone would pay for such poor work, she told me that if I didn't like it, I should call the carpet cleaning company! What!!! I told her that they had obviously opened too soon and were definitely not ready to handle guests. Fortunately, we were able to find wonderful lodging elsewhere in town and left. True to her word, the manager did refund our $2047.79.

I have never felt so at home in any places I have stayed, truly. Dana the owner goes out of her way…read moreto make sure that EVERYTHING is perfect.

This place is horrible ! Zero ambience and the least helpful front desk and staff I have ever…read moreexperienced . Save your money because the room smelled like mildew and the breakfast was gross .

Dinner? Delicious! ...Ambiance? Even better! A great place to meet friends...dining room is…read morespacious, tables aren't crammed together. In the summer, lunch on the front porch is delightful! You won't be disappointed!

Surfside is a vibe. Super nice and cozy spot with a friendly atmosphere. Vicky and the rest of the…read morestaff are awesome and fun to chat with, and the common areas typically have approachable and interesting guests lounging around. Front yard is popular with the local bunnies if you're into that. The place also happens to be one of the best locations in town -- right at the midpoint between the ocean and a prime July 4 parade viewing area, and in easy walking distance to the local shops and restaurants. Great rooms as well; got sort of a rustic character but without sacrificing the general comfort, cleanliness, or essentials you'd expect from a high-quality chain hotel. Been coming here for years and highly recommend it. Photo taken just now while enjoying the ocean breeze on the porch swing before bed.

One of the most unique places I have stayed in quite some time…read more First off, while it's not cheap, it's definitely way less expensive than everywhere else in the area - especially for having parking, being literally across the street from the beach, and being a 10-minute walk to the Main Street. You could park once and then not have to drive again for your time in Chatham. Also, it's very well equipped - the people who run the place know what people need for the beach and work hard to make it happen. There's towels, wagons, umbrellas and coolers. There's a communal fridge and an ice machine. There's a vending area for drinks and a continental breakfast and a wine hour. Also plenty of space for sitting outside and visiting with a view of the water. The beach across the street is really cute, too. The rooms themselves are quirky, but clean and workable with fast WiFi. The stairs are really steep so if you have any mobility issues at all I would recommend a first floor room. The bed was comfortable and the new AC was useful for blocking out next door neighbor noise. The bathroom was a bit weird - the sink counter was falling off the base a bit and the floor seemed soft/likely in need of replacement, but all was functional. The only really odd thing was that my room was next to a room which had a private bath not in the room but across the hallway, and the neighbors had both bathroom and bedroom doors open going back and forth as if it was their private area - I felt like I was intruding although I had to go through the hall way to enter and leave. However, it just added to the quirk!

We recently booked a room for a one night stay for a wedding we attended. As we drove in to the Inn…read morewe were impressed with the layout and the well kept landscape. Our room was nice with comfortable bed, large screen tv, and well designed bathroom sink area. We were really impressed with the walk-in glass shower with his and her bathrobes!! That's where the good vibes ended. Next morning we were looking forward to using the shower and, lo and behold, NO HOT WATER!! Contacted front desk and two women came to our room. One of them ran the faucet (just as we did) for a few minutes. They apologized and said a maintenance tech would check out the issue. Five minutes later, the tech arrives and promptly goes over to the sink and runs the faucet for a few minutes. He apologizes and says that perhaps the "lines needed to be bled" . He further explained that it would take some time to restore hot water. These people were very polite but had no clue on the issue!! Needless to say, we never got our shower and left very disappointed. I'm not a lodging expert but I would think one of the top priorities any hotel manager should hold to a high standard is to make sure there is HOT WATER!!

Location is just outside of town so don't expect to walk in for dinner. However they do have…read morecomplementary bikes available. Grounds are pretty- lovely here's pool & fire pit in back. Room was obviously updated & was comfortable . Bathroom had nice size walk/ in shower with Moen- Goetz amenities. I think it's a little overpriced & didn't like that the confirmation email said I'd be charged a $25 destination fee ( for in- room coffee, Wi-Fi, bikes, pool, fire pit ) when they ended up charging $30. On top of that the only thing we accessed was the coffee. This along with location knocked off a "star"