"An ounce of pretension is worth a pound of manure."…read more The bizarre attitude I just experienced while trying to make a reservation for a nearly $3000.00 stay for 3 days at this property in the off season exemplifies this statement. We will be at The Cape for a milestone anniversary in May from the 7th thru the 10th and thought that the importance of the celebration warranted a little luxury. I am 5 years cancer free. The woman who I just spoke with on the phone after perusing their website was vapid - and that's being polite. I explained that this was an important anniversary and that I saw exactly the room that I wanted to stay in - and went on to describe a beige room with a fireplace, king bed and ceiling fan. This is not cheap mind you; it's nearly $1000 a night, in the off-season. Can't stress that enough. She said that she would be happy to take the reservation but couldn't guarantee the room. Not understanding I asked her if she could check and see if that room was already booked. She explained that it's first come, first served and room assignments are random. If that's the case why on earth post pictures of the rooms at all. That seems a little bait-and-switch to me. Still thinking that I wasn't quite understanding I said " I don't think I'm being clear. I would really like to stay in that room so if I'm calling today and paying for it in full, why can't I choose the room that I would like to stay in? This makes no sense to me." She went on to sweetly explain to me - in order to keep it "fair" for everyone, rooms are to be assigned at the time of check-in. I would love for somebody from this property to explain this to me in terms a five-year-old might understand because at nearly $3000 for three days in the off season 6 WEEKS IN ADVANCE I should be able to book whatever room is available. Unreal.

It's an institution for a reason the views and vibes are unmatched…read more I went on a day they were giving out free tasting of tomato from their local farm and enjoyed that along with a glass of wine just soaking in the views.

This review is jumping on someone else's review. We stayed here under a different name, The…read moreCranberry Inn, 25 years ago for our honeymoon. We came back for our 20th. We knew it changed hands and saw online how much it changed but still decided to come back. Soooo.. The room was like a closet, the bathroom you probably can do a couple of functions at once due to the size of it. Every night was a dance trying to get into bed without hitting my head on the TV that hangs on the wall. The bed and pillows are very comfortable. Breakfast was delicious! The first time we stayed here we stayed in a much larger room, but it was not available when we booked this trip. The hotel lobby seems kind of cold. Before all the renovations it was a warm, welcoming space. Will we come back? Most likely because it is very sentimental to us, but we will never stay in that tiny room ever again.

I really wanted to give this place 5 stars but I have to be honest. There are really two competing…read morefactors here. The service is about the best I've ever seen. The staff works hard to find out everyone's names. They even cleaned my sunglasses when I left it in the room and put a lens cleaning wipe next to it as well. On the flipside, our room was extraordinarily small - especially for the price point. We're talking tiny New York bedroom small where there's hardly room for more than a bed and nightstand. The bathroom is also minuscule with barely a free inch of space. Hardly what I can call 5 stars - at best 3 stars, and I'm being generous here. Yes, the rooms are renovated. But the house is 200 yrs old and you can't make a 5 ft bathroom feel like a palace no matter how much marble you slap on the walls. So I settled on a 4 to balance both sides. But I would honestly say, once again, that the service was some of the best I've ever experienced at a hotel. And that might keep me coming back - maybe in a bigger room, though.

When you think of hotels/inn, you think of "oh it's just a place ill sleep and thats it."…read more Not at all. The inn gave me such a Gilmore Girls vibe (their second inn, Dragon Fly). It was charming, homey, and most importantly for us, quiet. Judy and Ray who are the owners have been running that inn for over 26 years. And Rachel (general manager) has been there for 4 seasons. They are just wonderful people, and always welcomed us every morning like your own mom and dad. Rachel is probably your cousin. The breakfast were all home made and delicious. One morning we had waffles with strawberries. Another morning a quiche. I drink a lot of sparkling water, and so HAPPY they had a machine to pour your own. Tenz! Tenz! Tenz! Tenz across the board. Thank you guys (especially the staff!) for being wonderful. We will come again for sure.

Old Harbor Inn is a true gem. The property is kept in immaculate condition. They take cleanliness…read moreseriously here and I love it! Our stay was very comfortable. There was always PLENTY of complimentary water, tea, coffee and treats available throughout the day for all of the guests. The breakfast menu changes on a daily basis and was delicious. I still can't get over how amazing the orange, ricotta pancakes were! But really, the true highlight of our stay was meeting Judy and Ray (owners). They were so incredibly hospitable. Judy made us feel right at home the moment we met her. She's so nice, thoughtful and has a great sense humor! If you are planning to stay in Chatham, I highly recommend staying here. You will feel right at home.

Very charming place. Lots of character and hospitality. Great breakfast. Enjoyed finding some port…read moreand sherry left out for after dinner. Old school.

We stayed here as a last minute reservation on a spontaneous weekend on the Cape in late April. We…read morestayed one night in the Northern Light room. This was by all measures the best B&B experience we have ever had and we highly recommend. The room was beautiful, quiet, spotless, and comfortable. The main house was warm and welcoming on a cool and blustery day. We were too late for tea but were pointed to several local eateries and had a great time strolling the main drag after a satisfying meal. The sit-down breakfast offered a broad menu of delicious food options served with smiles and timeliness. We would definitely return.

What a lovely B&B. My husband and I joke that we are usually the youngest at B&B's but it's hands…read moredown the way to go. The decor and warmth of this place are so inviting. You walk in and feel at home. We had a quick trip and only stayed one night but will return for more. Andrea, the owner, was so sweet and explained everything so well. The eating area is so quaint and comforting. We had a lovely clean room, Madaket. It has a huge king bed and wonderful lighting. Of course we had an unseasonably beautiful day to add to our experience but the location is wonderful for being near everything around Chatham. Before we left we had a delicious breakfast with wonderful service. They provide a weekly menu and Sundays is decadent French toast and eggs. Please book your stay soon!

We had the pleasure of a two night stay at the Chatham Gables Inn after acquiring the BuyWithMe…read morepackage, which also came with fresh flowers and a bottle of champagne on arrival. Our room (#1) was immediately off the shared space by the door of the inn, so folks looking for more privacy and less noise from other guests should pick a different room. But we loved all the light we got during the day and the in room fireplace at night. In warmer months, there's a small porch off of this room as well (besides temperature, its a little too exposed to use in the winter as well). In the interest of indulging in some booze, we walked to two different restaurants in the evening: the Red Nun (straightforward cape sports pub) and Campari's. However, the walk to Campari's was a bit of a deathtrap considering there were no streetlights or sidewalks for much of the way. Go to to Red Nun if you value your life. Nick & Brian were consummate hosts, attentive and charming. Our housekeeper (Natalie?) was very sweet as well. The included breakfast was tasty and fresh. Don't skip the blueberry muffin, its delicious.

Do not stay at for Hawthorne Motel…read more It saddens me to have to say that the quality of management has really depreciated so badly I would never stay at this motel again. My husband and I have stayed here for 10 years and this year with the management being Jeff and Kari we experienced the worst in hospitality that we have experienced in our 62 years of life My husband and I were traveling with our 2-year-old granddaughter and have stayed here for the past 3 years with her. Although the accommodations were modest at best we were treated well, and always returned same time each year. This year unfortunately we were met by Jeff who immediately started complaining about hot having to manage this because there wasn't anybody else in the family to do it. He was very aware that we will bring in our granddaughter asked if we even needed a pack and flight which we did not we had accommodations for her for the floor. The next day when I saw Jeff with my granddaughter he waved and said hi Gramm! Although we noticed a difference in the accommodations at the motel to name a few there was no luggage cart ( Jeff complained he was tired of people hitting the air-conditioning units with it) a soda machine ( he was tired of fixing it) there were no more small table next to the lawn chairs, we were provided a quarter of a sponge which was used on the sink when we arrived, a quarter paper towels in the paper towel holder a quarter toilet paper in the toilet paper dispenser - seemed like there was a need to severely cut costs ? In the bathtub the safety handle collapsed when used by my granddaughter ! A lamp was broken in the room and when I put it outside to be taken by housekeeping staff, Jeff appeared annoyed and short with my husband. By the third morning my husband was asked to be spoken to by Jeff and my son was also present. He proceeded to say how disruptive we were and that he was receiving complaints about us from other guests ! ( we had been there less than 48 hours at this time with our granddaughter ) Interesting our neighbors next door who we knew from last year told us they did not hear a thing and was shocked to hear this as well, " wow they really made you feel unwanted didn't they/" Jeff noted that I called tomy husband to bring her back from the car and felt that was disruptive. I've never been treated so offensively in a place that supposed to be hospitality focused in my life. Jeff even went on to say that a guest left " early" come to find out normal departure time was 11 and she said she left at 8 because we were noisy... We leave our room by 715am ! Follow on conversation with Jeff and Kari left us to feel like we were burden, unwanted and severely disrespectful of others and they had no choice but to put us in our place! They provided no viable explanation of disruptive behaviors that we would think would warrant this horrible treatment . My husband and I decided this was not a place we felt comfortable staying in for 1 more minute and left 3 days early. Kari and Jeff refused to refund our 3 nights stay- "good luck with that your card was aready charged" she smirked. So this is what it's come to at the Hawthorne Motel we will not be back and do not recommend others to visit unless they want to be subjected to an unstable unhappy individuals unwelcoming ways. The Hawthorne and severely needs updates, and if it's time for the family to sell it to get into the hands that somebody can make it enjoyable stay again soon.so be it!

The owner Jeff made our stay Fantastic . He always asked…read morewhat we we needed and helped us navigate my handicap. Always friendly with a smile.Highly recommend.

Wequassett has been for many years among the best properties I go to in the US (or internationally…read morefor that matter). Every single time we visited, the service has been impeccable and I find it hard to think about any other resort that can get even close to Wequassett. The grounds are perfectly kept and the rooms have been recently renovated. And although, there's a trend even with classic high-end resorts (St. Regis, J.W., Ritz-Carlton) to make their renovations a little too modern for my taste, Wequassett successfully kept their old school charm. We always stay at their Signature Water View King rooms (and book well in advance as there's only a few of these) so I can't speak of other room types. The amenities are flawless and even though the main pool gets VERY crowded during summer weekends, the pool attendant always found 2 chairs for us. My only recommendation for this property is to have a backup plan for the main pool. Perhaps installing a deck and adding some more chairs there to accommodate more guests that prefer the beach vs. the pool.

Guest service is so so poor…read more Stayed in Sweet Pea and the Mother Goose House. In Sweet Pea, the house Cleaning people were a little bit weird but they did keep things immaculate in the space. And Mother Goose there seem to be never ending problems with the house so we often had somebody fixing the air conditioner. Somebody fixing the upstairs toilet and somebody fixing whatever else was not working around the place. It didn't feel great to have maintenance people around as you're getting your hair and makeup done for a wedding. Did not feel chill bridal time at all. They speak very highly of their food, but they didn't have anything off of their menu that really impressed me. I tried the fresh cod, scallops, apple dessert, and Wagyu steak. Brandon and Angel are a total headache to deal with. We requested to have the gym open early for the day of my cousins wedding. Angel said yes to having the gym opened at 4:45am in the morning before the wedding. I was there waiting -Didn't happen. This pushed back my whole schedule on the wedding day. We asked to pay for the Mother Goose house as a wedding gift to the bride and groom - also didn't happen. I had to discuss the issue with Brandon. No discount no offers of any kind- mind you 3 nights is about 10K. Not cool at all. The wedding planner also seemed to have no idea what was going on with decisions, when speeches were going to be and where to set up the podium for the efficient. The main staff you speak with don't really seem to care and frankly just aren't the type of service you look for in a luxury resort . I'm an extensive traveler and would strongly recommend not to revisit this place. We also got coffee at Sill and couldn't find any place to sit down to drink our coffee and have a pastry. We even asked the host where we could sit and it was outside on wet chairs or in the lobby. The dining room was totally empty and asked if we could sit there and was denied. Also there isn't enough parking for guests. The working driving around on golf carts talking on their cell phones also felt a little scary. The Wequassett staff made a bad atmosphere for the guests paying a lot of money. It felt very unfair between the gym not being open on time to the disorganization of the wedding timeline to getting the bills confused.

I have never felt so at home in any places I have stayed, truly. Dana the owner goes out of her way…read moreto make sure that EVERYTHING is perfect.

The hospitality and the food were excellent. There is a trained sushi chef who creates gourmet…read morebreakfasts with the culinary detail to expose the training. The sushi at cocktail hour is amazing and the halibut on the menu is the best halibut I have had in a restaurant in many years. Nice historic inn with an in-town location and a pool if the beach is too windy or crowded. Walk to everything from here and enjoy the stay!

Dinner? Delicious! ...Ambiance? Even better! A great place to meet friends...dining room is…read morespacious, tables aren't crammed together. In the summer, lunch on the front porch is delightful! You won't be disappointed!

Am surprised this inn is rated so average although may be totally different in the summer. Stayed…read morefor weekend, located right on Main Street so walkable to shops and restaurants. Quaint old inn feel, sure little beat up but overall nice. Front desk welcoming and helpful. Nice fireplace in the lobby area. Restaurant attached is nice but wish it stayed open a little longer on weekend. Parking was decent. Overall we had a very nice stay

We had such a nice stay at this hotel, Lisa from the front desk made us feel so welcome. We…read moreinitially arrived a few hours earlier than expected and she made sure that she had the room ready well before check-in time. Not only was she very attentive, but she took the time to show us on a map where to go for dinner, what beaches to hit, and the general hot spots in the area. You can tell she really cares about the hotels customers. The only suggestion would be for the housekeeping not to turn off the AC in the rooms when they're in there for cleaning. It was such a hot week and we came back to the room on several different days to see that the windows had been open and the AC off. It was actually warmer in the hotel room than it was outside. All-in-all, I'd absolutely stay here again. Such a great location, close to town, the beaches, and to our friends in the area.

We recently booked a room for a one night stay for a wedding we attended. As we drove in to the Inn…read morewe were impressed with the layout and the well kept landscape. Our room was nice with comfortable bed, large screen tv, and well designed bathroom sink area. We were really impressed with the walk-in glass shower with his and her bathrobes!! That's where the good vibes ended. Next morning we were looking forward to using the shower and, lo and behold, NO HOT WATER!! Contacted front desk and two women came to our room. One of them ran the faucet (just as we did) for a few minutes. They apologized and said a maintenance tech would check out the issue. Five minutes later, the tech arrives and promptly goes over to the sink and runs the faucet for a few minutes. He apologizes and says that perhaps the "lines needed to be bled" . He further explained that it would take some time to restore hot water. These people were very polite but had no clue on the issue!! Needless to say, we never got our shower and left very disappointed. I'm not a lodging expert but I would think one of the top priorities any hotel manager should hold to a high standard is to make sure there is HOT WATER!!