The vallet service here was great! This young gentleman named Zach was quick to help us. He even…read moregave us dinner recommendations. Would highly recommend. Nice efficient service

Love this hotel! So…read moreI've stayed here before this visit. When I arrived, I went up to the concierge lounge for a snack. When I arrived, the concierge remember me (and my son) from our visit last year. That impressed me! The room was comfortable as always. It was also large and comfortable. This hotel has one of the best fitness centers that I've ever had at a hotel. Only a few very high-end hotels have ever come close. The property is also in close proximity to tons of attractions for the kiddos. Love the property and the staff are awesome. Will definitely be back again!

The rooms were nicely sized and very clean. The hotel is also less than a 15-minute walk from the…read moreparks, which made it super convenient for our trip. The reason I'm leaving 5 stars, though, is because of Karin who works at the bar/restaurant. She was so sweet, welcoming, and wonderful throughout our stay. We enjoyed happy hour at the bar and had such a great time because of her hospitality. Also, the wings were hands down the best wings I have ever had! Overall, we had an amazing experience and would absolutely stay here again.

All staff, Dining, hotel dining A++. Even with myself using earplugs to try to sleep, you can hear…read moreeverything, above, side to side and in the hallways. The rooms have Laminate flooring not carpet which is nice but this flooring offers no soundproofing. I hope the hotel will consider upgrading this or at minimum install floating laminate flooring with the sound barrier. Stayed in a room with a King bed and the room had adjoining door for larger families. The Adjoining door offered no soundproofing from the infant and toddlers screaming and crying past 11pm and before 4 Am. We completely understand kids will be kids but for those inconsiderate Parents, if the room was a bit more soundproofed we would have stayed the rest of our reservation. We left 1 day, night early because of this and to drive home to get some sleep. I wouldn't stay again for this reason after spending 12 hours in the Parks to come back and be unable to relax for the next day. Close to parks, 15 min walk, restaurant great, staff great but the adjoining door killed it for us. There were a few more housekeeping issues noticed when we checked in but we understand that its a quick turnover with guests arriving and leaving. Note: please check the Keurig in room coffee service as I did try to make a quick cup before we left our stay early and there were black mold spores lining the bottom inside. For health reasons

Location, location, location So close we could easily go…read moreback to the room to refresh mid day Clean. Even a/c vents were cleaned twice while we were there. Breakfast: next door. Cafeteria style with different choices each day. Never had to sea h for a table and they will box food to go Beds and pillows were very comfortable Only complaint is the lighting. The furnishings are all dark and lights are low wattage We only heard outside noise during fireworks and checkout day because we were in the room later. Much quieter than most motels

You will not sleep past 5AM in this place. Absolute disaster. They have 1 garbage truck that comes…read morein at 5AM that beeps and slams huge garbage bins and then another one at 6AM. Total disaster. If you love the sound of garbage trucks in the morning and hate sleeping then this is the place for you. Oh, and this happened two nights in a row. Great call scheduling these garbage trucks for your guests. Kuddos to management

This was such a delightful experience! Hotel staff is helpful and friendly, the rooms are clean…read moreand comfortable, and they have an adorable trolley that provides complimentary passage between the hotel and the parks if you don't want to make the five minute walk. Also the breakfast is really yum.

My family has been staying here since I was about 2 years old and now that I am 26 years old I am…read moretoo spoiled to stay anywhere for my Disney trips! First off the location is great for the parks, it's a doable walk when your feet are still fresh but if you're too tired they have their cute little trolley that drops you off and picks you up from the parks once an hour. It's a very quiet hotel, i've never had any noise issues staying there. The rooms are always clean and the beds are super comfy. Another plus is the A/C's always work great and since they renovated they're in the ceiling so it cools a lot more evenly. They've got a pool and hot tub plus a small wading pool for the little tykes! They've really stepped up their continental breakfast as well. Lots of choices and great things to grab for snacks later inside the park. The staff is always phenomenal and friendly. From front desk, to maids, to groundskeepers and security guards everyone smiles and greets you when walking by. We like a specific area of the hotel and they almost always honor that and are very personable. The price is pretty comparable to other ones in the surrounding area when you factor in parking fees for them. My family is usually willing to pay a little extra for that Candy Cane Inn charm. More affordable than any Disney branded hotel but still that great Disney level customer service.

Probably my favorite hotel on the walk to Disneyland strip of hotels. I have stayed at a bunch of…read morethem over the years. Some are good, some were horrible. Some are so small, the family is right on top of each other. Since I have a family with a teenage girl and a grown young man, we need some space. The suites here are good. About the size of a one bedroom apartment, full kitchen, including the pots, pans, utensils, a dish washer for you neat freaks. It worked out for the four of us, the bedroom had two beds and the living room had a queen size pull out bed. Breakfast was included. The same old stuff one would see in a hotel breakfast bar. Eggs, sausage/bacon with some kind of potato side. Bread, cereals, bagels etc. Overall, a little pricier than the other similar establishments, but well worth it.

Like most travelers, we loved the location of this spot and convenience to getting to Disney (my…read moredaughter saw the others in the elevator with Dsney ears and whispered, I think they're going to Disneyland too!). We used this as our base for Aneheim - Disneyland, California Adventure and Knott's Berry Farm. The breakfast was super convenient - we loaded up on fruit (more like berry compote if you go earlier, less variety like just cantaloupe if you wake up late!), various breads, peanut butter, jelly, honey, coffee, yogurts, pancakes, french toast sticks; and oatmeal to stay healthy. Paid using our 12,000 points per night, and needed to pay for the $40/night for parking. While we tried the Toy Story parking and shuttle, the security line was really long at the time we went, and would've been way more convenient to just walk straight down to the parks. We also loved being near the very yummy Chubby Dumplings - just wished it was open later so I could've enjoyed it on my Disney days! I also used the CVS for last minute Disney items we forgot and Starbucks for a birthday drink nearby (otherwise, would've been perfectly happy with the complimentary coffee breakfast!).

3.5 stars! I stayed 5 nights during my trip to Disneyland/SoCal and booked via a third party-…read moreunfortunately, the booking had an error and booked the incorrect room for me, but it was not the hotel's fault at all. The hotel staff was very professional and provided options to the third party booker to rectify the issue, but ultimately I ended up keeping the room that was reserved for me. Again, not the hotel's fault at all. Unfortunately, on the morning of my second day staying here I discovered three bites that appeared to be bed bug bites. We immediately contacted the front desk and they were extremely professional and were able to book us another room. I was pretty upset as it cut out 1-2 hours out of Disney since we had to pack our stuff and move...I ended up filing an incident report as it was recommended by Jeovanni to have it documented. Huge props to Jeovanni for his professionalism and assistance with the matter. Mishaps aside, we had a wonderful stay at the hotel. Comfortable beds (aside from the bed bugs...), decent free breakfast, and I loved the convienence to Disney. The Toy Story parking lot is around the corner so we took the shuttle from there to get to the park.

I'm a single traveler and stayed here. My sis and nieces stayed at the Lulu. I am a Hilton…read moreplatinum/gold member. PRO-They all agreed this hotel was super quiet, compared to their hotel. I did not eat breakfast but it was well appointed. And the guests seemed to like it. I grab some hot coffee and it was good. My room was a king room on the end, 3rd floor. It was VERY quiet the first 2 nights. VERY. I got 2 great nights of sleep. The AC worked great (it was not a wall unit but a unit by the window). This is a super easy walk to the Toy Story parking lot. My room overlooked that lot. You can walk to the lot, go through security and hop on the Disney bus that lets you out right at the gate. Super convenient. CON-The 3rd night....there were maybe 3 teens staying in the room that connected to my assigned room. There was door connecting. They attempted to enter my room a few times. Which isn't super comfortable for a single, female traveler. Then they returned late (maybe they'd been at grad night?). They woke me up bc I could hear them. Is this the hotels fault? No. But it may cause me to pause when booking in the future. PRO-William and Jovani are the stars at the hotel. They were super friendly Everytime I saw them and asked if I needed anything. (Kevin and Adriana were also friendly).

Service was lovely, rooms are clean and spacious, bathroom is clean and has a great bathtub (I'm a…read morebathtub person), pool and jacuzzi area is lovely. All in all everything you'd hope to expect from a mid level Hilton. Great prices too!

ATM: Two TVs in a 2-Queen Bedroom Suite, none works. The hotel didn't tell us that TVs aren't…read moreworking until we checked in and turned them on. Front desk said they can't do anything. Bummer!

We stayed here for some baseball games at the stadium and a day at Disney. I cannot recommend…read moreAyres more if you are seeing games- only a 10 minute walk! The free breakfast is a great bonus, with eggs, potatoes, pancakes, and meat in addition to the usual cereal and baked goods. We'll definitely stay again next year for some baseball games.

I booked 2 rooms here for the night when 2 friends, their child, and I were driving out there to…read moresee the Cubs play the Angels. I had the correct date online when I purchased, but when it saved I don't know if I hit refresh or what, but it changed the date to that same night as I was making the booking-not several weeks in the future when the game was. I explained the situation to the front desk and the manager working and they wouldn't refund or change the dates since it was day of, so I had to pay for 2 nights when nobody checked in and used the rooms plus two rooms at an even higher costs the night we actually checked in and used them. It was pretty frustrating and being a single teacher from Arizona-the worst paying teacher salaries in the nation-money is kind of tight and this trip was a treat and a birthday gift for my friend and her family. It ended up costing a lot more than I had planned, which definitely put a damper on things. But I didn't argue and paid the four room bills, although only 2 were used and not even a future voucher for two rooms was offered instead of a refund on the two unused rooms. Not very good customer service, and not a hotel I will ever use again after that experience.