I hired Hawx Pest Control to remove roaches from my rental property. After researching several companies, I chose them based on their competitive pricing and commitment during the initial process. The booking process was easy, and I received an email confirmation after the treatment. However, after spending a few hundred dollars over six months, I still struggled with roaches. During the last visit, my tenant questioned the treatment time, and the technician suggested I purchase a more expensive plan. When I contacted the company, I was informed for the first time that I may have a German variation of roaches, which would require an extensive treatment plan for the next six months. I declined to pay more than the current $80 monthly and requested the program's termination. However, the representative reminded me that the $199 termination fee would still apply, and my contract only covered American roaches and other variations, but not German roaches. I was disappointed with the company's misleading promises and exclusions, so I advise others to avoid Hawx Pest Control. read more

This is a franchise. If you need Customer Service, you will have to contact Utah. You will not be able to reach an actual representative in the billing office. You will only receive generic answers through the chats, emails and phone calls. After almost daily chats and emails (for 2 weeks), they finally provided me with a number to Customer Service. Even though I was able to prove that it took me 2 weeks to get a response, I was still charged for another month, just because they wouldn't respond to me, until after the first of September. Use this company if you want, but I would strongly suggest that you try to reach out to the billing department before you sign any contracts and see if you get a response. You must read the contracts on the iPad before you initial them, if you are waiting to review the emailed copies, you are too late to dispute the claim with the billing department. FYI; the billing department will not make any adjustments unless you RECORD your conversation(s) with the sales representative, your word is not valid. read more

We love Hawx for their outstanding service & affordability, & it makes it even better that it's a locally family owned company! In addition to these things, the other things that really keep us also is that we have great, CONSISTENT service by our favorite technician that's been with the company throughout our service time that has the most helpful, pleasant demeanor & continues to exceed our expectations for quality, affordable pest control while also allowing to the be completed by the best technician we've encountered- Anthony is definitely the one for all your needs, you can request your service to be completed by him & they will schedule your appointments according to his route. Thanks Hawx & especially thanks to Anthony- we appreciate you all & your dedication to keeping us pest free at the best price & especially with your best technician! read more

There was no treatment done to the back of my house. I was not notified that y'all would be here today. There are still small roaches and spiders in my bathrooms of my house which was not treated. I know you did not do a thorough spaying because I have a screened patio in the back and you never went into the back yard. I suggest you come back and complete the job if you want a favorable report. There are no pictures of the back of my house and my wife was in the screened in patio and you never sprayed the backyard. I don't consider what you did a complete service. I expect you to return and finish what you started or better yet send a tech that will do a complete service. read more

Josh was the technician that serviced my home he was so kind and gracious with my two-year-old that was home sick with me. She wanted to follow him around everywhere and when she couldn't do that she cried her eyes out but he did not bat an eyelash and he was so very cute and funny with her and calmed her right down. Besides his being personable he was very professional and explained every treatment that he was applying to my home how long it would last and that I could call or reach out to them at any time if I saw any sort of activity. Josh is the blueprint for how a technician visiting your home should be. Thanks Josh and Hawx. read more

We had a great experience with Hawx Pest Control. Austin was very clear and made sure we fully understood the services we would be receiving. He was friendly, professional, and easy to work with. Josh came out to perform the service and did an excellent job explaining everything he completed. He also took pictures of the work that was done, which we really appreciated. Both Austin and Josh provided great customer service, and we would definitely recommend Hawx Pest Control! read more

Great experience overall! Joshua was very informative and took the time to explain EXACTLY what was going on and how he was going to treat our home. I really appreciated how patient and knowledgeable he was. He answered all my questions and made me feel confident in the process. Very professional and did a thorough job. Highly recommend the company for anyone looking for one. read more

Tyler was very accommodating, due to my inability to come to the door upon his arrival. He immediately called me to explain his purpose for the visit. I thanked him for providing needed information and gave him the marching orders to do the work. I truly appreciated his attention to detail and he notified me of his completion of work. Thanks Tyler, you did a fantastic job. read more

Well unfortunately I wasn't present when the young man came to my house, how ever he did make a call before he came, I have in the past spoke with him and he was polite and informative about Hawxs service, he reminded me of the discounts, and even gave me his uninterrupted attention when I spoke! That's a plus in today's world with all the distractions from cell phones. read more

Tyler was the service professional that provided service to my home. Tyler is very professional, explained the service he was providing during this visit. very pleased with the service provided. i have been with Hawx pest control for several years now..... awesome pesr control services offered. Highly recommend them. top notch provider!!! read more

Deshone L. was very patient and understanding. He listened and took all my concerns into consideration. He approached all areas of my home inside and out with care. Every employee Haux sends my way is very helpful, respectful, and pays close attention to my concerns and details their services to match. I am grateful and very satisfied. read more

Alwin was the greatest! Competent, courteous, thorough, and professional about his duties. We are very pleased with his service of pest control to our home. We would welcome him again in the futur. Alwin's performance reflects highly of Hawx Pest Control servic. Irec keeping Alwin on your payrol. Thank You, Denise Bennett read more

I Received the pest control service with rodent baiting. Aaron was very professional, knowledgeable and kind. He explained everything that he was doing, and also recommended other services that the company provides. He was vert thorough and I definitely would recommend him. A1 service. You won't be disappointed. read more

Everything! Darius was very respectful & completed everything in a timely manner! I especially appreciate the treatment for fleas as we have animals. I do not want them to get outside & get any fleas due to any other dog or cat coming through our yard that has fleas. At least this treatment keeps that minimized. read more

Darius treated my entire home from inside and out and did a wonderful job setting up monitors for termites and inspecting around the whole house. Him and his partner really took their time paying attention to detail and I appreciate the outstanding service. It's a 10/10 in my book. Thank you again, Hawx. read more

i just want to take the time and say, Thank you Aaron for servicing my home, with Hawx Pest Control. Aaron was very polite and professional! He also put a smile on my 3 yr old grandson by putting a smile on his face by talking to him. Thsnk you so much Aaron, hope to see you next time, read more

Hawk pest control does a great job in controlling those aggravating mosquitoes. Their ant treatment is wonderful. I have not had an ant problem in my yard since they have been treating it also. Montreal does a wonderful job and controlling my pesty insects I give them a ten star rating read more

My service from Hawx has always been positive. I've been with them three maybe four years now. Their service is exceptional and those that provide the service and come out to my home have always been the bomb. Thank you Hawx for taking care of our pest needs and thank you Tyler! read more

Our Technician is Amazing! He always shows up, always calls before, and keeps us well informed. Highly recommend Aaron if you can get him. We like availiablity of scheduling on the app. The main office an number when you call, we'll that could use some work. read more