The Bug Man is a high-quality service company doing everything from pest, rodent, wildlife, bats, termites, etc.

*Edit to post: I checked my credit card last night and can confirm, the correct amount as we had discussed was charged for the services they completed yesterday. :) Wow! Reading the reviews on here is honestly shocking to me! The Bug Man has been nothing short of reliable and extremely knowledgeable for me. I haven't had issues with their billing department so I won't speak more on that. What I will speak about is the amazing technician that I've worked with a few times over the past six months (once at my office) and just this morning at my house! The office complex has had issues with rodents and fleas from said rodents. They were able to get the problem corrected quickly and we haven't seen any issues since (that was in June/July). Fast forward to this morning, there is suddenly a fly infestation in my house as of about 36 hours ago... I felt like I was living through the plagues of Egypt in my own home. I still had Mike's cell phone number in my phone from the office incident and texted him. He was able to squeeze my house in between appointments for a quick inspection. HE WASN'T TWO FEET IN THE DOOR AND KNEW THE PROBLEM IMMEDIATELY WHEN HE SAW THE FLIES. He opened the fireplace damper and a dead squirrel fell out! I screamed, he didn't. He removed the animal and sprayed the house for flies, which are almost all dead on the floor now. YAY! I can tell you the whole thing took no more than a few minutes. I will be calling them for all future services! THANK YOU, THANK YOU, THANK YOU! read more

We have used The Big Man for over 20 years and have never had any problems with bugs, service, or billing. Andy has provided excellent service for years, and I would recommend the company and him to anyone! read more

Super fast turnaround time- very professional and communicative. As a retailer with multiple FHA projects, I can appreciate friendly and meticulous service- especially when the entire project depends on each individual contractor. Ed Brook is top notch and The Bug Man has all of my business for 2020. LyAnn Romashyna Sales Manager Freedom Homes of Hammond. read more

After three treatments that didn't work, they billed me for full service. I called and spoke with a representative in several occasions, explaining that the bill was inaccurate as the services were not done and/or not done correctly, (for example one time they left a big bomb on my front porch instead of actually big bombing the house). I ended up using another company that solved my bug problem. Eventually the Bug Man sent my full bill to a collections agent and I paid it. Don't use these guys! They not only don't get the job done they don't care about their customers' experience. read more

Hands down THE BEST service I've ever received. I called in recently because I have been having many pest issues...ranging from fleas to termites. The Bug Man has solved all of the pest problems and I can now sleep comfortably knowing my house is pest-free! In the past, I always felt like pest companies take advantage of and steal my money. But The Bug Man was very personable throughout the entire process and got the job done efficiently. I will definitely be calling them again in the future. read more

Although their pest control service is outstanding, their billing department is horrific. They double charged my card by $800 and I can't get it back from them. They tell me they are crediting my account, but that hasn't happened. Extremely frustrating. I'm sure there's other pest control services that can get their billing straight. Now I can't even get a person to answer my call. The calls keep going to an answering service who is clueless. Take my advice and stay far, far away from this company. read more

I called in recently because I have been having many pest issues...ranging from fleas to termites. All in all, The Bug Man has solved just about all of the pest problems and I can now sleep comfortably knowing my house is pest-free! In the past, I always felt like pest companies take advantage of me and steal my money. But The Bug Man was very personable throughout the entire process and got the job done efficiently. I will definitely be calling them again in the future. read more

They are horrible and extremely unprofessional.  Worst I've ever dealt with.  They always try to invoice us for work they have not yet performed.  and they argue with us about it each time.  This has been going on for years without fail.  Hard to leave because of termite contract.  Will have to pay $1,000's to start over with new company.  Save yourself some major headaches and from dealing with a scam company. read more