Good communication -- including explanation of the services and products. Customer service seems to be a priority. Competitive pricing. Super friendly and helpful technician. We are really happy we went with Pelican. read more

Brandon G is our regular tech. He is very pleasant and efficient. He notifies me of issues not even related to pest just issues that can create pest issues in the future. read more

Thomas is only 1 of 3 people that can come in my home without us being home. My dog will not let anyone else in. Thomas sent me a pic of him "judging him silently" from the window.. Thomas has been coming to my since my fur baby has been a few months old & he's now 4 yrs old. I wouldn't trust any other company nor anyone else coming in my home except Pelican Pest & Thomas! read more

We love Pelican Pest Control! Courtney is our regular technician. She is pleasant, efficient, always on time. She notices and takes care of things before they become a problem. Like wasp nests eek! She even took extra steps to protect the pups from fleas in the yard. We recently had Pelican install a termite protection system too. I know they will be conscientious about baiting and checking the system as they are with all the work they do. We highly recommend Pelican Pest Control. Best investment we've made in our New Orleans home! read more

I have known Brett for a few years, he and his team provide a top quality pest control service and quickly solve any pest problems. As a smaller company, he is always available and can provide a much better customer service than the large companies can. I'm a big fan of supporting local businesses and Pelican Pest Control earns my vote for the best pest control company in the Baton Rouge area! read more

Poor customer service. They send text messages that you can't respond to. They needed to service my termite bait stations but my backyard has been really overgrown so they have been unable to service them. I was not aware that my contract would be terminated if they were unable to service all of the bait stations (the front yard is completely accessible). Received notification via text (that I can't respond to) stating my contract is no longer valid and that they will be picking up the bait stations during a 5 DAY window. Not sure how I'm supposed to coordinate a time and date with this company because it's not possible to respond to their text messages and I have very little time to call them during business hours. It seems that they just can't be bothered with making a phone call or using a text system that one can reply to. I really would have preferred better communication and information than via a text message. Had I known they were going to terminate my contract I might have been able to prioritize or figure something out. I think it's unprofessional, and the message in my opinion, was rude. I will be taking my business elsewhere. read more

I can't say a enough about this business. I've had Orkin for years and it was a constant pain to get them to come out. A friend recommended Pelican Pest and I'm grateful they did. They came out next day. Anne was very professional and knowledgeable. Highly recommend giving them a try! read more