For the most part it always has what you need on short notice. With a RadioShack, hunting store,…read moreand home store(kitchen utensils to decor) it has a little of everything. Their impulse buy trail mix is pretty inexpensive too. I do a lot of projects and with no big box home improvement store within 30minutes it's good to have close when you need nuts and bolts or a saw blade. As expected, the prices are slightly higher than a big box store but you pay for convenience in my mind.

Worst management ever have ever encountered. This company refuses to stand behind the products it…read moresells. Lifetime warranty means lifetime warranty but at Hales this means that the owner tells you to buy Tools somewhere else. I will never shop at this store again.

This is a great local hardware store. Great service and fair prices…read more I highly recommend!

From the owner: Call for Quote for Rental Center,Dock, Boat lift, PWC Lifts read more

I gave this location one star only because if I don't leave any then I can't review. The staff-…read moreunknowledgeable but don't admit that they do not know what they're doing. We constantly have problems getting our propane tank filled; either they "don't have the correct fitting" or they "can't fill tanks with no legible date" or they overfill it ( either out of ignorance or to be butts) causing our machine that we use this tank for to malfunction. Get it together people! We hate coming here, it's always a feeling of dread when we run out of propane and we wonder what lame excuse to not assist us are they gonna give us this time?? The only reason we keep returning to tractor supply is because of the prices.

I live in Dowagiac, so I was happy to know we would have a local TSC store nearby. Unfortunately,…read morenot unlike the Niles store as well, they NEVER have sale product in stock. Corporate send out sale flyers, only to leave the stores without product to sell. Right now I'm going into the 3RD WEEK without being able to buy the clumping cat litter they have advertised. What? We've run out of clay? It's ridiculous. Too, I can't help but notice every time they have a "sale" and advertise something as being "$2 off (or $3, or whatever amount)", the regular price of the item has been raised to offset the sale discount. Great sale. Not.

A great group of employees here. A big shout out to Kyle Christiansen who has been nothing but…read morehelpful since we moved to Decatur in November of 2017 during the big floods. From helping to replace a sump pump,finding us contractors to do repairs and improvements on our new to us old house, and helping us lay sod. This is where we shop for hardware.

This review is for the Big R on Cassopolis Street. First it…read morehas pretty much everything we did a bunch of Christmas shopping from clothes to toys everything was on sale. Great selection of women's clothing and men clothing brand-names too Nice selection of midwestern foods,tools shoes!! Etc... Bonus not nearly as busy as Menards!!

We love Big R. So much fun to come here and shop. Real people are here. not mall people. Farmers,…read moreAmish, young, old, normal regular folk.. It's an awesome store if you farm, garden, cook, hunt or just like decent priced normal clothing. It's what old timers would call, salt of the earth kinda place.

This is where I go when I need something for a project at my cottage. I've been a customer for a…read morelong time, and they are always nice. I recognize some of the same people that have been helping me for years. This is a "real" hardware store where you can buy one (or a few) bolts, or that oddball plumbing part you simply must have to fix your leaky faucet. They go out of their way to answer your questions and help you solve your particular problem.

Wish there were more stores out there like this family owed and operated store they have everything…read moreyou need and will talk you though whatever they can i took a picture one time of something I was working on took it up there they knew just what i needed real awesome store i know alot of people that drive out of town for small things that they could have just got uptown just love this home town hardware i've been going there since I was a little kid and will continue to as long as there in this location thanks for the great one on one service

I've been going here for several years and have been beyond satisfied with their selection and…read morecustomer service. I've been to a number of hardware stores in the Van Buren/Kalamazoo County area and I can say this is the best.

Friendly service, great advice, this business always saves me time and money on projectsread more