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    Hayes Valley Inn

    4.1 (206 reviews)
    InexpensiveHotels
    Open • Open 24 hours

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    2nd room I was given
    Simone R.

    I stayed here years ago BEFORE the pandemic when I brought my daughter to college in SF. Then it was lovely with an amazing breakfast and tea time. All items were working and it was cozy. This trip was the complete opposite of that experience. They no longer have a breakfast or tea time. The community kitchen had no working coffee pot or hot water maker for tea. The dish washer was broken and the fridge was absolutely filthy and filled with the housekeeping staffs food and condiments. The first room I was assigned had a bed that was as hard as a rock. I was there for 5 days and absolutely could not sleep on it. I called and requested a room change and the next room had a bed that was better. The rest of the trip went well until upon packing for my return home I realized that my iPad was missing. I had not used it since the night I arrived and had placed in in my travel bag that I didn't need to go into until I was ready to depart. As soon as I realized it was missing I called to report it.. this was September 24th. I have tried following up several times to never receive a call back from Linda the general manager. I was told by the agent who took my report there would be an investigation and a claim filed with their insurance for my stolen property and I have not heard a word from anyone. Even when I had to make a 3rd follow up call I was rudely questioned as to why I took so long to call back! Like it is my job to track down somone to to help me when I have been wronged. Absolutely unacceptable and unprofessional. No one gave a damn that my personal belongings were searched and my property stolen. It's now October 10th and I have yet to hear back, This place is horrible as a business and not safe for your personal property. There are no safes in the room so nothing is safe to be left there!!!! I will be leaving reviews one every platform there is to warn others to not stay here because LINDA AND HAYES VALLEY INN DOESN'T CARE ABOUT YOU JUST YOUR MONEY AND WHAT THEIR STAFF CAN FREELY STEAL!!!!

    Our fave place to hangout in the morning...
    Bellamara B.

    We had our wonderful time and thoroughly enjoyed our stay. Dennis and the rest of the staff were great. They provided us with the detailed information about the best sites to see. Dennis also recommended restaurant around the area where we can have lunch while we are waiting for our room (we arrive around 9 am, check in time is 3pm). The room were very clean and nice, the breakfast is excellent every morning, We feel that we are a FAMILY, NOT a hotel guest. We will definitely return!! Our first bed and breakfast experience is awesome!!

    Shared kitchen area
    Elizabeth F.

    If I could give this location anymore stars, I would. The location is fantastic, right in the middle of a lot of action and very close to bus stops. The rooms are small but have everything one needs for a weekend stay and smell really clean. I would say the shared restrooms and showers isn't exactly what I would go for but the kitchen area and morning breakfast make up for it! If you're looking for something bougie and hotel like, this isn't for you. This is a quaint bed and breakfast with quirks and a lot of charm. I will definitely be staying here again in my future travels!

    comfy bed
    Nancy R.

    We stayed overnight last Thursday night, and went to a jazz concert at the Veteran's War Memorial a couple of blocks away. It was inexpensive and very, very quiet. I never heard anyone else in the hall at all, and it was pleasantly private and quiet. The room and the bathrooms were clean, and the bed was very comfortable. There was a parking lot next door for patrons to use at a discount, but I'm pretty good at finding free parking in the alleys, so we didn't have to pay anything for parking. It's a great location to walk to almost anywhere in the Civic Center/Yerba Buena area, and we had a great time. The rooms are really small, though, but that really wasn't a problem, since the price was good and the service was good. And I loved the neighborhood and all the great eating places and the little pocket park just a block to the southwest.

    Beautiful Inn, well kept. Came to shoot BW of San Fran. Perfect location, near great food, and I could just shoot all day inside
    Brian G.

    A charm and hospitality that lives on with the well-kept decor. Older metal bed-frames, so younger couples be aware "ahem" you will squeak as you move about. Dennis was over-the-top old-school nice! Younger lady that checked me in was not only friendly and interactive, but I couldn't even see a mobile phone within her reach. A rare treat this place is, and in an amazing neighborhood full of food options. I wanted to stay another night just to try more restaurants. Their plentiful European Continental breakfast saved a meal, and afternoon tea/cookies were a nice find. (Too soft to call "biscuits" but a nice treat)

    Turret room on third floor with four windows
    doug m.

    This is a wonderful hotel with a super friendly staff. The same man and woman have been alternating manning the front desk for years and are very efficient and attentive. The bathrooms are down the hall ( European style)----but don't let it put you off. They're spotless and we rarely have to wait. Perfect location in the epicenter of Hayes valley and very reasonably priced. No elevator or bellhops, but if your healthy, carrying your bags upstairs shouldn't be a problem.

    The view of Gough street from the dining area at breakfast.
    C.K J.

    We stayed at this hotel on a recent trip to the city prior to Memorial Day weekend. I was initially hesitant because of the shared restroom facilities, but when we arrived OMG I was in love. We stayed in room #302. The room had a great view of all of the happenings on the street below, and was surrounded by a plethora of places to eat, drink and shop. The room wasn't super small as other Yelpers have stated and for it to be such a busy weekend, we didn't hear ANY noise. We only saw another couple on our floor the day we checked out. The restroom and bathing facilities were kept clean and fresh and never once did we have to wait to use either. Each and everyone on the staff, from the manager to the housekeepers were pleasant and extremely helpful. The breakfast was nice...it's not going to fill you, so keep that in mind, and it was so awesome laughing with the other guests. My tip would be to take advantage of the 10% discount at check in and rent some bikes around the corner near Patricias Green Park, and see this amazing city! They'll even give you the keys to the bike locker if you need. One thing for sure. . we'll definitely be back really soon, it's like that when you've fallen in love with such beauty.

    Turret room

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    2 years ago

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    1 year ago

    not an inn, a hostel. awful in all ways, not nice, not cute, not sanitary. a hostel would be better.

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    3 years ago

    Good for staying the night but a little sketchy. You share a bathroom, the entrance is confusing but the key app is cool

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    Page 1 of 6

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    Review Highlights - Hayes Valley Inn

    “The place is super cozy and the staff is very friendly (including the doggie guarding the stairs all the time).”

    Mentioned in 14 reviews

    Read more highlights

    Omni San Francisco Hotel - Entrance

    Omni San Francisco Hotel

    (807 reviews)

    $$$

    Financial District

    Four Diamond Star Rated Hotel built in 1927, downtown on the historic California cable car line,…read morenear Union Square, professional and friendly valet team, in/out $98 daily parking rate during my August 2026 stay. My room was on the 17th floor with the most unique 3 styled windows I've seen. All were shoulder height with a deep set cubby depth large enough for a teen or child to fit inside. There was also a transom pole in the room to open the windows. A grand lobby, with accessible entry, hotel restaurant, daily fruit and water set up on lobby stand, hotel elevator room key to access floors, and quiet noise level during my stay.

    This hotel has charm, older but still nice. I liked that it…read morewas walkable to China town, north Beach, and Ghirardelli. The hotel has two restaurants, one for breakfast and one for bar and dinner. But there are so many good restaurants nearby as well. Convenient. I checked in late in the evening during a holiday weekend, and it was busy. The front lobby had two people checking in guests. When it was my turn at the counter, we were checked in pretty quickly and given a run down of the layout and weekend activities. Fresh water is provided right by the elevators so you can fill water bottles before heading to your rooms. And in the morning, hot coffee is provided right before you head out for the day. Pretty thoughtful. My stay was two nights, and the first night the street music and sounds came thru loud and clear. But the second night, it was quiet outside. So it's unpredictable if my stay would be relaxing or nerve racking. The room for 3 was a good size with a large bathroom, large windows of street view, and sizable writing desk, and arm chair. I got to use the gym once and it had all the general equipment and fairly large room. Upon check out, we received the kid welcome gift which was supposed to be at check in, but check in was chaotic so it was better late than never. And the staff were all very nice and friendly during our stay. We would come back to this location if we get the chance again.

    Hyatt Place San Francisco / Downtown - Health Club

    Hyatt Place San Francisco / Downtown

    (145 reviews)

    $$$

    South Beach

    This is my hotel home away from home. I've been staying here 5 to 6 weeks out of the year over the…read morepast 3 plus years. One of the most special things about this hotel is that The Staff! They are always so friendly and accommodating. And It has been the same staff over the 3 years. I see the same friendly, familiar faces when I arrive and they greet me by name. They always remember that I love to have a tea kettle for my evening hot tea, So they have it sent to my room as soon as I arrive. I always get a king room and I've stayed on so many floors, The rooms are consistently clean and well maintained. I've never had a bad room experience in all of my stays. That has a lot to do with the amazing housekeeping crew. They come in daily to refresh and reset the room, So when I come in, the bed is made, the bathroom is refreshed everything is in place and reset. Not once have I ever had to ask for anything to be sent up to my room. It's all already taken care of. And let's talk about the breakfast setup! Because this is one of the best hotel breakfast I've ever had in my life. There's a hot bar with bacon, sausage and potatoes and eggs and it rotates daily. There's a yogurt bar with fresh fruit and even hard boiled eggs, there's always oatmeal with toppings. There's a center island filled with all of the carbs you can think of even tortillas. The bananas are always just ripe and that's rare. And there are two coffee stations one by the breakfast area and one by the front entry. I love the coffee! I really like the walkability of this hotel too! It's only a block from my office and very close to Oracle stadium as well as being close to the embarcadero walkway. I cannot say enough great things about this hotel and the crew. I love staying here and will always highly recommend this location. Tell them that I sent you! I want to say kudos to the leadership team because whatever you're doing, It's working and it should be duplicated in other hotels. See y'all next month!

    Great location (especially for an event at the Chase Center), but if you don't book direct, you get…read morecharged for breakfast. Lots of noise throughout the hotel, and customer service wasn't there. Room was big but it's not just the size of the room, it's the whole experience - and there are plenty of other hotels in the area that I'd try next time instead of returning here.

    The Spa at The St. Regis San Francisco

    The Spa at The St. Regis San Francisco

    (541 reviews)

    $$$$

    SoMa, Financial District

    My wife and I chose The St. Regis San Francisco to celebrate my birthday, and we had a wonderful…read moreexperience from start to finish. We were pleasantly surprised with a complimentary upgrade to the Astor Suite, and the butler service made the stay feel even more special. Robson Boscarioli welcomed us to the suite, gave us a thoughtful introduction to its features, and arranged complimentary pressing. Later that evening, butler Arjun Saud surprised us with macarons, fresh fruit, and a personalized birthday message waiting in our room. One of our favorite touches was returning from dinner to find the room beautifully prepared for the evening. The turndown service, relaxing music, and pillow spray created such a welcoming atmosphere. I'd also like to thank Chief Concierge Daniel Rey, whose communication before our arrival helped make the celebration feel special from the very beginning. The hotel is beautiful, but what really stood out was the hospitality. Every interaction, from the concierge team and butlers to the front desk staff, felt warm, genuine, and attentive. Thank you to everyone at The St. Regis San Francisco for helping make my birthday celebration so memorable. We truly appreciated all of the thoughtful touches and look forward to returning.

    The service (minus the food/catering/restaurant) is great. The only thing that annoyed me during my…read morestay was how long the food/restaurant takes to be served here. It took almost 1.5 hours for room service to get to my room on a Friday night. Same for breakfast the next two days...20 minute wait to be seated, 15 minute wait to get order taken, and a 20 minute wait for food to be served. It gets boring quick having to wait so long. I was considering lowering my rating to 3 starts because of this. Other than that, the facilities are nice and the rooms are modern. The location is also convenient and walkable to most things on Market Street.

    JW Marriott San Francisco Union Square - Our downtown San Francisco hotel is ideally located near Union Square, Market Street, and Moscone Convention Center.

    JW Marriott San Francisco Union Square

    (537 reviews)

    $$$

    Union Square, Lower Nob Hill

    For those used to staying at JW Marriotts or similar level of luxury or higher, this property will…read morelikely feel underwhelming to you. Those that a hotel of this level is an infrequent splurge, or stay here with tempered expectations, may find it satisfying depending on the rate/perks you got. We paid a little over $300 a night including all fees/taxes but as AMEX Platinum members got extra credit and perks so our total credits/perks were worth about $300 total for the two nights including an $80/day breakfast credit. So it was about like staying for $150/night with no credits/perks. Given location/amenities, I think up to around $200/night would be a fair discount rate (as of Summer 2026) Location: is good for tourists and the area in general feels safe and clean as the city has cleaned this area up a bit from previous years. Parking: $94 a day for valet (no self park.) Yep, welcome to Downtown San Francisco. You could valet park in the small garage across the street for $32 but no in/out privileges. Lobby/Check-in: It's an atrium style hotel with lobby on the 3rd floor. Check-in was easy. Lobby is nice with a bar and lots of seating with a whole other seating area to the side and behind the bar. They have their climate control too cold though in the Lobby. Dining: There's only one restaurant at lobby level with just a view of the building next door. Prices are very high but short of outrageous considering you are in a JW in the middle of San Francisco. We thought it would be hard for 2 people to use the $80 credit for breakfast. Not so when average breakfast entrees are in the $33-$38 range. We also ate dinner in the restaurant. The food for both breakfast and dinner was excellent. Not Michelin Star level of course, and overpriced, but actually pretty quite good for a hotel restaurant. Note there is a setup for a Buffet Breakfast (were told it is $52/person when open) but they didn't run it on Saturday or Sunday so there was a bit of a wait to get a seat in the restaurant for breakfast. Rooms: Rooms are decent size and well-furnished in good condition but although they don't feel outdated, they feel a little 'tired around the edges' so to speak. If you want that freshly renovated feel, you won't get it here. Bathroom size is going to vary as our large corner room with a sitting area with table had a very small bathroom and our neighbors had a smaller room but with a decent size bathroom. Street noise was minimal on the 12th floor but if you are sensitive to the noise, I wouldn't go any lower than floor 10. Views will vary but likely will be of the side of another building through what I call 'prison windows' which is a smaller than average window opening inset within a concrete looking surround. Bed was comfortable, mattress was good but felt slightly stiff/tired as though it was probably getting near then end of its lifespan but still quite comfortable. Linens very good. So overall good beds but nothing to write home about. I had read the reviews and although I typically stay in this level of a hotel I had tempered my expectations and so the stay was satisfying and served its purpose with no unpleasant surprises. If you want to be less prone to having an overcharged feeling: a) Use valet across the street or SpotHero app to find cheaper in/out parking nearby (if you have a car) and b) don't bother eating/drinking in the hotel -- go elsewhere to non-hotel restaurants to eat and drink.

    To all Marriott members from Silver, Gold, Platinum, Titanium, etc…read more Do not stay at this Marriott, find another one, for the following reasons. - They do not have a concierge - They do not have a pool - They will charge full price for breakfast, I paid $240.00 for breakfast (please see attached) These are all facts, I am also a "Lifetime Titanium" Member, And they treated me like crap. I asked for reimbursement regarding my breakfast. They refused. Obviously, I love Marriotts, stay away from this place!!! When they respond, revert to my invoice and remember I'm a "Lifetime Titanium" member. Arnie

    1 Hotel San Francisco - Complimentary Bike Rentals

    1 Hotel San Francisco

    (80 reviews)

    $$$

    Financial District, SoMa

    Amazing first stay at the 1. I've heard great things and now I know why. Attentive and genuinely…read morekind service - front desk staff knew my name and checked in each time I came back the entire week I was there! Room, quiet, comfy - I got a great nights sleep! Great services - room service was fantastic. One day, I had my clothes pressed and the room service employee brought me up a new laundry bag with my order, as well as my pressing. So kind! Only minor issue - and this is a me not them probably - I had terrible allergies in the room. My eyes got swollen and my nose stuffed up - next time I stay I'll be sure to bring my humidifier and consider an air filter. But again that's probably a me not the hotel!!

    We're locals and stayed at the 1 Hotel SF for a staycation. It's now one of our favorite boutique…read morehotels - sustainability is a core mission, intentional & thoughtful design, and lots of natural woods helped to avoid pretentiousness. Sustainability is a clear tenet of this hotel - from the natural woods to live plants, filtered water taps on each floor to lack of plastic - it seemingly puts other hotels to shame. We loved all of the live plants in the lobby, restaurant Terrene, and all along each floor. The entire experience is thoughtfully designed, from the way you indicate you need room service/cleaning to the lighting in the room to the reusable laundry bag. Warm customer service - not that we needed much, but it was storming all weekend and we were able to borrow umbrellas from the front desk. The bed was enormous, and our room was relatively quiet considering we were adjacent to Embarcadero. Loved that this hotel was across the street from the Ferry Building. We thoroughly enjoyed our stay and would definitely come back!

    Hayes Valley Inn - hotels - Updated September 2026

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