I called dispatch to talk to someone about a family situation involving a mental health issue…read more Officer Leathers called me back in 10 minutes. He spoke with me at length and gave me good information, and was sympathetic too.

You're cruising through Alamo Heights on a blustery, wintry evening in November. You've just…read moretreated yourself to a six-course dégustation at an eatery worthy of at least two Michelin stars. The Euro Disco trash masterpiece "Satan in Love" (La Bellini, 1979*) is your soundtrack. Then, seemingly out of nowhere, emergency vehicle lights appear in your rear-view mirror. "Egads!," you cry. "What did I do?! Was I doing 31 in a 30?! Did I unknowingly run a stop sign? Did a cop spot the red and green putrefying liquids oozing out of my trunk?!" I'm sure you can relate. On the evening of November 29th, 2018, The Mysterious Ryan M. was pulled over for the first time in his life. The AHPD officer couldn't have been nicer. He assured me that I had broken no laws but that one of my brake lights was out. After running my driver's license through SCMODS ("State, County, Municipal Offender Data System" -- thank you, Elwood), he confirmed that I was an upstanding citizen and let me off with a warning. I thanked him for alerting me to the problem (a dangerous one at that), because I wouldn't have known otherwise. He could have issued me a $200 citation, but his MO was to help, not to harass. The Alamo Heights Police Department gets a bad rap. Instead of making baseless claims about their character or labeling them the "worst police force in America," (shame on you, Julie R.) how about simply obeying the traffic laws? If a cop pulls you over for speeding, take personal responsibility for the infraction and thank the officer for doing his or her part to keep Alamo Heights safe. Then resume listening to "Satan in Love." * https://www.youtube.com/watch?v=4ysPir3wqgw

Honestly, now. How many times have you cursed the 30-mile-per-hour speed limit in Alamo Heights -…read moreor worse, the Alamo Heights Police Department, as an officer ticketed you for exceeding that ridiculously sluggish speed? Well, today I had a very positive interaction with those maligned keepers-of-the-peace-and-speed-limit, and subsequently just HAD to Yelp about it! This morning, my vehicle stalled while I was on my way to a haircut appointment. A suddenly disabled car is upsetting enough; but add to that, a very busy time - about 8:30 a.m. - at a very busy intersection (Austin Highway at Broadway), and you have an adrenaline rush of the worse kind. I had my hazard lights blinking, and people were swerving around me - probably saying nasty things under their breath - as I tried to call for emergency towing. Lo, out of the blue came uno, dos, tres Alamo Heights Police officers: one blocked traffic while the others pushed - and I steered - the car across traffic, safely into a parking lot! In addition, the officers checked up on me from time-to-time until the tow truck showed up, nearly an hour later! Now, it has occurred to me that they might have wanted to keep tabs on ME, to make sure I didn't just abandon my vehicle - or cause other mischief while I was awaiting transport (never can be too careful with fat middle-aged women, right?). I'm going to assume the very best, though, and suppose that these dedicated public servants are also Good Samaritans, who were concerned about a citizen's welfare. So, a heart-felt "THANK YOU" to the city of Alamo Heights, the Alamo Heights Police Department, and - most especially - my three rescuers. And I promise to grumble less, from this point forward, when I have to observe the Alamo Heights speed limit.

My wife was in town on vaction and her rental car was burglarized. Over $1000 dollars worth of…read morestuff was taken (including serialized numbered items) and a vehicle window smashed. PD told her they were not going to dispatch an officer and to file her report online through an AI driven website. When the online system was having glitches she was told it would be 14 days before they would get back to her so she wouldn't be able to file the police report till then. I dont know the laws in Texas but I would believe they would be similar to our state, where the burglary to a vehicle plus the theft valued over $1000 dollars plus the damages to the vehicle would equal 1 misdomeaner and 2 felonies. I too work in law enforcement and this would not fly at my agency, especially involving felonies.

I have two cases that have never been addressed. One was entered into system assigned to civilian…read moreassistant to then APD COP. The other was entered as a case but bungled so miserably they lost notarized , written testimonial evidence. The exact type of evidence is REAL WRITTEN DOCUMENTARY evidence that demands protection during receipt, storage, transfer , disposition and disposal. The OPO is a duplicate office of the APD internal affairs but a far less competent and far below satisfactory performing agency. But the APD internal affairs cant be trusted to investigate dirty police. That is why the city commits waste and abuse duplicating agency in place office. The OPO lost the evidence , then fabricated excuses , then lied but have said im " banned " from the building. Banned is comparable to a rock song from guns and roses. Banned due to words used and verb-age. This is only introduction. There is plenty meat to outrage over. Pending At this point i have 2 open case with the city of Austin Office of Police Oversite. 10/20/22 my pov was towed from a paid parking space. It was on my Chase Bank debit card. I was assigned a case worker and to date there has been no official response to why my pov was towed despite paid to park status. Led Zeppelin would say "Its been a long time since I rock and rolled." But in thos case with Austin OPO ots just 3 years due. Back to case number 2. I slight storm entered and left the 78750. Im driving my 2008 Dodge south between Lake Creek and Spicewood Springs Im in my own lane and stayed there. From behind i am hit by late model Cadillac Denali. Right away the driver is trying to evade contact. I get out of my pov at great risk and locate white in color SUV. That is how i will refer to at fault vehicle going forward. I make contact with 60-65 yoa white man with his window down. He agrees to meet in strip mall parking lot. Ive snapped a picture of his tag and have my documents in hand. I get close enough to observe a heavy odor of alcoholic beverage emitting from his person. I am dialing 911. As his breath knocks me over , he starts his car and is leaving. The 911 operator tells me " no police available and orders me NOT TO FOLLOW. The driver gets away. The city of Austin has a responsibility to man 911 with trained competent emergency operators. They do not, did not and will not. 911 tracks all police officers 24/7 and know exacting location of all on duty police. Its not even a new technology. Its been around for decades. There is an officer on scene at a less priority call that can break free and look for two tons of steel on wheels operated by a drunk. That is a weapon that will /can/would/might wipe out you and family. The entire handling of this has been a ridiculous escapade of emergency service failure. I completed a APD affidavit issued to me by OPO. I got it notarized and took it to the OPO. I hand delivered to OPO and went on my way. No receipt was issued and that was OPO failure 1. A piece of notarized affidavit issued a written piece of real evidence . It requires a CHAIN OF CUSTODY. The mishandling of evidence brings instant credibility issues to the OPO. The unwillingness to do a job as assigned and required by a civilian assistant to then COP Chacon is unacceptable and stands alone on its own dis merit. Janet Jackson is performing superstar. She is from my hometown. Its only reason I know who the administrative assistant that wont do her job a few years ago. Right away I experienced barriers to effective communication from the OPO. On two separate instances , i drove to OPO and made contact with front desk. It was summer and I was advised the office was closed due to AC issues. Yet most or some other offices were open. I really dont know much else at this point. The next time I went to the OPO I eas advised the affidavit was lost /misplaced/thrown away or discarded with no known location available. Never again did I come aware the OPO ever had the paperwork. This has transpired pver a few years and I KNOW THAT DUI fatal accidents proliferate on the streets and highways of Austin, Texas. Its going on NOW. My car was total loss. Never recovering at all from impact of felony hit and run primarily SCREWED up by 911 dispatcher upon initial report. During first year of my case the OPO director was tired of dealing with me and i was advised by front security desk that am banned Director Ellis was advised of my intent and presence and came dowm out of his own office in person. Ellis is a veteran USMarshall agent. He should absolutely know how to receive, safeguard, process, transfer and dispose of REAL DOCUMENTARY EVIDENCE. But Ellis took wasted LEO resource and called on duty APD to trespass me. The APD arrived on scene and DID NOT TRESPASS ''me because he is street cop and know im not there as hobby. Official business

Not sure if it was Bee Cave or Travis, but they're both outstanding. One officer in particular said…read moresomething to me that I will.always remember and think about when life is challenging. I did t understand it at the time! But it's now my go to.

So I have to agree with the people here. We got stopped in a parking lot for stopping over the stop…read moresign line by a foot. No joke and a month or so later I see this car in the middle of the intersection and the cop did nothing. See the picture I posted. You think the cop stopped that nice car? Nope. Stop profiling and targeting people that don't live and only work in beecave.

Every interaction that I have had with Pflugerville peace officers has been great. They truly seem…read moreto care about serving and protecting the citizens of our city. I feel safe moving around town in my vehicle and on foot whether day or night. They are quick to respond when needed and patience seems to have been a hiring requirement. Keep up the good work! You are appreciated!

2 loose dogs running neighborhood with no collars or tags tan up into a neighbors driveway and…read moreattach his little dog. I called for assistance at 5:29pm. An officer called me back at 6:17pm and said he would come check it out. The dogs were still running free with small children in area and other small dogs. 7:30pm still no sign of officer or animal control! I called back at 7:34pm and the dispatcher said the officer had driven by and not seen anything. I said NO he didn't because I've been sitting right here watching for him. Then the officer called me back and said he didn't come because the owner of the dog attacked did not call in to file a complaint. I asked isnt there a leads law in this city and he responded "I'm not sure i would have to look it up". It's called Ordinance 1468 officer! Not to mention we are in Travis County and they have ordinances against this!

Today I went to the R.R.P.D to drop off old medication for the annual old Rx drop-off. This is a…read morecommunity event where those who have unused or old medication may drop it off to be disintegrated of properly so the medication will not be used illegally or sold. This is a wonderful idea as it advocates for cleaner water and streams (for those who place medication down sinks and waste ways). In addition, this event is a "no questions asked" event. I have been here before for other events such as the R.R.P.D summer camp for youth. My son has attended a week of camp here with the R.R.P.D. These week long camps are held every summer, are free to the public, and are ran by R.R.P.D. These summer camps stress the importance of teamwork, physical fitness and the importance of being a law abiding person. #backthebadge

I would like to log a formal complaint regarding a traffic stop for a minor speeding infraction…read more The interaction was handled with a notable lack of empathy and professionalism. I was experiencing an incredibly stressful personal emergency that morning and was attempting to make it to a critical doctor's appointment. The officer was entirely unsympathetic to the situation and deliberately prolonged the citation process, which ultimately caused me to miss my appointment. Additionally, the municipal court's system is highly inconvenient; I was advised by a clerk that citations cannot even be viewed for a week due to department delays in uploading paperwork. Experiences like this reflect poorly on the department's commitment to community policing and standard administrative competence.

I'm the 2nd biggest jerk in the world! I got caught up in a scam (scammer comes in first) but he…read moregot me good. Scammer sold yada yada... The officer that took my information was very patient, professional, and got all of my information. I had all of the transactions with me. It was plain, and a little humorous: he sorta tried to say that these were hard to prosecute and that there were bigger fish to fry. While he was trying to not tell me, I said that I knew that it wouldn't be solved quickly if at all. I told him, I understood "no DNA in a day". He agreed and seemed a little relieved. I don't blame them cuz There are definitely bigger Fish to Fry.

Yesterday evening, 09/25/2024, about 7:30 p.m., I called the Hutto P.D. to report the presence of a…read morelarge rattlesnake in my backyard. I live in the Brooklands subdivision just off of CR 137 in Hutto, TX. I told the front desk person that the snake was curled up near our back patio and that I needed an officer to come by. An officer was dispatched to my home and confirmed that indeed the snake was a full-grown adult Western Diamondback rattlesnake. I want to commend the officer and his back-up (I didn't get their names) in the manner they handled the situation. Using appropriate snake-handling tools, the officers calmly took control of the 4-foot rattlesnake and killed it. They fixed the problem of the fully-grown venomous snake in our backyard to my satisfaction. (Note: I DO NOT want a large rattlesnake released anywhere near my family ... I want it dead.) Both officers were polite and professional and exhibited a serious focus in doing a task that's not normally associated with police work. The Hutto Police Department is fortunate to have these two men working as police officers. They are an asset to the department and should be recognized for their proficiency and competence.

The officers and people working at the Austin Police Department are always looking for ways to help…read morepeople in the community be safer and figure out how to make a better place in the world. I appreciate the dedication and attitude that the people at the department have and the outgoing and friendly attitude towards helping everyone.

I was assaulted by someone and called the Police. There response? "We're not investigating those…read moretypes of misdemeanors, unless you have the name anddetails of the person who assaulted you." So let me get this straight. I'm the victim of a crime, but I'm supposed to do your job for you? N.W.A. had it right when they said, "Fuck the Police". They're useless anyway. I have a wonderful idea. Do your fucking jobs, or admit you don't actually care about the residents of Austin. We as a city pay a lot of money to the APD. Do your jobs, or admit you're useless. And no. "We were defunded" is not a valid excuse. I'm Autistic and Bipolar, but I'm capable of doing your job. You have zero excuse. Do your fucking jobs. It's not our job to investigate crimes we are victims of.

When is it okay to rate the police department five stars? When they come by as a courtesy and are…read morepolite and don't make you feel stupid for calling them. You see, some weirdo kept banging on the front door, claiming to be the police. We looked out the peep hole but, said idiot covered the hole. You can never be too safe- so we called 911. The female operator who answered was rude as all hell but, the officers that came by were awesome! Note to 911: I understand your job is stressful and time is of the essence but, your attitude is condescending and unhelpful. Note to CedarPark PD: You are a gem in the world of police forces.... thank you!

Got fingerprint cards. Very straightforward and helpful. Come here if you need to get someread more