I called dispatch to talk to someone about a family situation involving a mental health issue…read more Officer Leathers called me back in 10 minutes. He spoke with me at length and gave me good information, and was sympathetic too.

You're cruising through Alamo Heights on a blustery, wintry evening in November. You've just…read moretreated yourself to a six-course dégustation at an eatery worthy of at least two Michelin stars. The Euro Disco trash masterpiece "Satan in Love" (La Bellini, 1979*) is your soundtrack. Then, seemingly out of nowhere, emergency vehicle lights appear in your rear-view mirror. "Egads!," you cry. "What did I do?! Was I doing 31 in a 30?! Did I unknowingly run a stop sign? Did a cop spot the red and green putrefying liquids oozing out of my trunk?!" I'm sure you can relate. On the evening of November 29th, 2018, The Mysterious Ryan M. was pulled over for the first time in his life. The AHPD officer couldn't have been nicer. He assured me that I had broken no laws but that one of my brake lights was out. After running my driver's license through SCMODS ("State, County, Municipal Offender Data System" -- thank you, Elwood), he confirmed that I was an upstanding citizen and let me off with a warning. I thanked him for alerting me to the problem (a dangerous one at that), because I wouldn't have known otherwise. He could have issued me a $200 citation, but his MO was to help, not to harass. The Alamo Heights Police Department gets a bad rap. Instead of making baseless claims about their character or labeling them the "worst police force in America," (shame on you, Julie R.) how about simply obeying the traffic laws? If a cop pulls you over for speeding, take personal responsibility for the infraction and thank the officer for doing his or her part to keep Alamo Heights safe. Then resume listening to "Satan in Love." * https://www.youtube.com/watch?v=4ysPir3wqgw

Honestly, now. How many times have you cursed the 30-mile-per-hour speed limit in Alamo Heights -…read moreor worse, the Alamo Heights Police Department, as an officer ticketed you for exceeding that ridiculously sluggish speed? Well, today I had a very positive interaction with those maligned keepers-of-the-peace-and-speed-limit, and subsequently just HAD to Yelp about it! This morning, my vehicle stalled while I was on my way to a haircut appointment. A suddenly disabled car is upsetting enough; but add to that, a very busy time - about 8:30 a.m. - at a very busy intersection (Austin Highway at Broadway), and you have an adrenaline rush of the worse kind. I had my hazard lights blinking, and people were swerving around me - probably saying nasty things under their breath - as I tried to call for emergency towing. Lo, out of the blue came uno, dos, tres Alamo Heights Police officers: one blocked traffic while the others pushed - and I steered - the car across traffic, safely into a parking lot! In addition, the officers checked up on me from time-to-time until the tow truck showed up, nearly an hour later! Now, it has occurred to me that they might have wanted to keep tabs on ME, to make sure I didn't just abandon my vehicle - or cause other mischief while I was awaiting transport (never can be too careful with fat middle-aged women, right?). I'm going to assume the very best, though, and suppose that these dedicated public servants are also Good Samaritans, who were concerned about a citizen's welfare. So, a heart-felt "THANK YOU" to the city of Alamo Heights, the Alamo Heights Police Department, and - most especially - my three rescuers. And I promise to grumble less, from this point forward, when I have to observe the Alamo Heights speed limit.

My wife was in town on vaction and her rental car was burglarized. Over $1000 dollars worth of…read morestuff was taken (including serialized numbered items) and a vehicle window smashed. PD told her they were not going to dispatch an officer and to file her report online through an AI driven website. When the online system was having glitches she was told it would be 14 days before they would get back to her so she wouldn't be able to file the police report till then. I dont know the laws in Texas but I would believe they would be similar to our state, where the burglary to a vehicle plus the theft valued over $1000 dollars plus the damages to the vehicle would equal 1 misdomeaner and 2 felonies. I too work in law enforcement and this would not fly at my agency, especially involving felonies.

Any police department that makes assumptions without doing their jobs is in my opinion, lacking…read moreprofessionalism. Briana Aguilar deserves professionalism at the highest level and the Austin Police Department is not it. How do you determine a cause of death without the autopsy results to confirm cause of death. Sounds like these cops or lead detectives personal interest has personal objective being influenced by personal interest. Maybe he knows one of the girls involved. Hmmm

Not sure if it was Bee Cave or Travis, but they're both outstanding. One officer in particular said…read moresomething to me that I will.always remember and think about when life is challenging. I did t understand it at the time! But it's now my go to.

So I have to agree with the people here. We got stopped in a parking lot for stopping over the stop…read moresign line by a foot. No joke and a month or so later I see this car in the middle of the intersection and the cop did nothing. See the picture I posted. You think the cop stopped that nice car? Nope. Stop profiling and targeting people that don't live and only work in beecave.

2 loose dogs running neighborhood with no collars or tags tan up into a neighbors driveway and…read moreattach his little dog. I called for assistance at 5:29pm. An officer called me back at 6:17pm and said he would come check it out. The dogs were still running free with small children in area and other small dogs. 7:30pm still no sign of officer or animal control! I called back at 7:34pm and the dispatcher said the officer had driven by and not seen anything. I said NO he didn't because I've been sitting right here watching for him. Then the officer called me back and said he didn't come because the owner of the dog attacked did not call in to file a complaint. I asked isnt there a leads law in this city and he responded "I'm not sure i would have to look it up". It's called Ordinance 1468 officer! Not to mention we are in Travis County and they have ordinances against this!

I had an issue with my colleague, and we weren't happy with how it was initially handled. It was a…read moresimple matter that didn't require a station visit. However, the officer was reliable, clarified everything, and resolved it smoothly.

Today I went to the R.R.P.D to drop off old medication for the annual old Rx drop-off. This is a…read morecommunity event where those who have unused or old medication may drop it off to be disintegrated of properly so the medication will not be used illegally or sold. This is a wonderful idea as it advocates for cleaner water and streams (for those who place medication down sinks and waste ways). In addition, this event is a "no questions asked" event. I have been here before for other events such as the R.R.P.D summer camp for youth. My son has attended a week of camp here with the R.R.P.D. These week long camps are held every summer, are free to the public, and are ran by R.R.P.D. These summer camps stress the importance of teamwork, physical fitness and the importance of being a law abiding person. #backthebadge

I would like to log a formal complaint regarding a traffic stop for a minor speeding infraction…read more The interaction was handled with a notable lack of empathy and professionalism. I was experiencing an incredibly stressful personal emergency that morning and was attempting to make it to a critical doctor's appointment. The officer was entirely unsympathetic to the situation and deliberately prolonged the citation process, which ultimately caused me to miss my appointment. Additionally, the municipal court's system is highly inconvenient; I was advised by a clerk that citations cannot even be viewed for a week due to department delays in uploading paperwork. Experiences like this reflect poorly on the department's commitment to community policing and standard administrative competence.

I'm the 2nd biggest jerk in the world! I got caught up in a scam (scammer comes in first) but he…read moregot me good. Scammer sold yada yada... The officer that took my information was very patient, professional, and got all of my information. I had all of the transactions with me. It was plain, and a little humorous: he sorta tried to say that these were hard to prosecute and that there were bigger fish to fry. While he was trying to not tell me, I said that I knew that it wouldn't be solved quickly if at all. I told him, I understood "no DNA in a day". He agreed and seemed a little relieved. I don't blame them cuz There are definitely bigger Fish to Fry.

Yesterday evening, 09/25/2024, about 7:30 p.m., I called the Hutto P.D. to report the presence of a…read morelarge rattlesnake in my backyard. I live in the Brooklands subdivision just off of CR 137 in Hutto, TX. I told the front desk person that the snake was curled up near our back patio and that I needed an officer to come by. An officer was dispatched to my home and confirmed that indeed the snake was a full-grown adult Western Diamondback rattlesnake. I want to commend the officer and his back-up (I didn't get their names) in the manner they handled the situation. Using appropriate snake-handling tools, the officers calmly took control of the 4-foot rattlesnake and killed it. They fixed the problem of the fully-grown venomous snake in our backyard to my satisfaction. (Note: I DO NOT want a large rattlesnake released anywhere near my family ... I want it dead.) Both officers were polite and professional and exhibited a serious focus in doing a task that's not normally associated with police work. The Hutto Police Department is fortunate to have these two men working as police officers. They are an asset to the department and should be recognized for their proficiency and competence.

The officers and people working at the Austin Police Department are always looking for ways to help…read morepeople in the community be safer and figure out how to make a better place in the world. I appreciate the dedication and attitude that the people at the department have and the outgoing and friendly attitude towards helping everyone.

I was assaulted by someone and called the Police. There response? "We're not investigating those…read moretypes of misdemeanors, unless you have the name anddetails of the person who assaulted you." So let me get this straight. I'm the victim of a crime, but I'm supposed to do your job for you? N.W.A. had it right when they said, "Fuck the Police". They're useless anyway. I have a wonderful idea. Do your fucking jobs, or admit you don't actually care about the residents of Austin. We as a city pay a lot of money to the APD. Do your jobs, or admit you're useless. And no. "We were defunded" is not a valid excuse. I'm Autistic and Bipolar, but I'm capable of doing your job. You have zero excuse. Do your fucking jobs. It's not our job to investigate crimes we are victims of.

Got fingerprint cards. Very straightforward and helpful. Come here if you need to get someread more

Call and left message to chief mike 4-2-25 2:16.. reference…read more This is a police department who has refused to help me in a very large theft case, setting me back years. They have made false allegations against me. If I can post the emails legally I will. Where I called them out....Has anyone heard of an officer being able to change a record after I file a complaint? Took me 5 months to get that officers name as well as a K_9 unit called up. So this was serious until I told him goodbye and go write a few more tickets. So because of this false report they put on my record I was violated of my rights embarrassed and fully disgusted at how Cedar Park PD is run. So if you want to piss someone off Just call CPPD and file a false claim, They will just harass them ...threaten them and poof of your record !!!!lets just drop it!!!!! no I am going to make it my life to keep them up and up. Obviously IA does not care as I has left them messages as well. I will try to download all emails if legal allows. Mike do your job and answer to your public when there is an issue.