Though I'm not proud of it, I have been through inpatient at Hazelden Newberg three times. This last time, things seemed to shift and I've stayed sober ever since, and I currently have six months sobriety and work an active recovery program and am active in the alumni community. There's so much I could say about Hazelden Newberg, it's hard to consolidate in one review. I had been to treatment before I ever went here. This is by the far the most helpful treatment center I've been to. Staff genuinely is in invested in patients. Everything feels purposeful. For those who have been in state-funded treatment centers, locked door psych wards, or "druggie buggie" sober house type treatment centers, Hazelden Newberg is a breath of fresh air. It is a college campus type experience. You see the schedule displayed every day, and go around campus to your scheduled groups and lectures. The content is usually interesting, and participation is encouraged as long as you are respectful. The biggest thing about Hazelden Newgerg, which is why I gave four stars rather than five, is that you have to put a lot of effort in. This is true of recovery in general, as ultimately you are the one that has to do it. Unlike some other treatment centers, no one is going to find you generally if you don't show up for group. Some people fly under the radar in groups, don't share, and don't do assignments. This last time, I made a concerted effort to do steps 1, 2 and 3 in group. It really is a collaborative process between the patient and the staff here, and if you are not at a point where you are ready to do that, I would seek a more structured treatment center. If you are motivated to do a lot of work in a short time and you have insurance that covers it, (stays here are usually only like 45 days at most), I would consider Hazelden Newberg. read more

Hi. I would strongly recommend going else there. My counselor, T. Bird, kept telling me how wonderful my mom was. 14 months ago I found a therapist that actually knew what he was doing and within two sessions he told me that it was my mom that was scaring me. T. Bird kept telling my how wonderful my mom was, because she spoke with her. I killed my self 6 days after I was kicked out of Betty Ford, for reasons that were not disclosed to me. T. Bird and the rest of the staff...you don't know what you're doing. You are destroying people's lives. Thank God, I found a legitimate therapist and never have to deal with Betty Ford's narcissistic counselors, such as T. Bird, again. read more

A super expensive way to be treated as a batch produced product, and not as an individual. I was admitted to Hazelden Newberg on November 24th, right before Thanksgiving. After two days of detox, I was put into the residential program where if it were not for an outstanding roommate, I would have been completely lost. I was still coming out of a drug-induced fog and had no staff member or assigned person to guide me through the process. On my 8th day there, I was scheduled to meet with a guidance counselor who did was not available (this after a reminder note was left on my door). I was told that she was out sick and this was a holiday weekend after all, so they were short staffed. After pushing and apologizing for my addiction treatment disturbing their holiday scheduling, I was redirected to a woman named Chris. Both of these counselors were located in the womens wing of the facility which was forbidden territory for men without escorts, which made them unavailable without an appointment. I met with Chris who responded 'you wouldn't want her coming in sick, would you?' when I expressed my frustration with not having seen a counselor since arriving. I asked to speak with management. The next day I spoke with Molly, the Director of Operations and shared with her my displeasure from of the lack of individual care to the comfort (or lack thereof) of the facility. She said it was unfortunate that I had fallen through the cracks in so many ways, that it was almost a comedy of errors, and that things would get better. On day 10 I had my first psych eval with someone that was not age appropriate. Ultimately I switched Psych specialists and had two more 45 minute sessions with him, and one more meeting with Chris. A total of 5 one-on-one counseling sessions, a couple of spiritual meetings, and lots and lots of daily group meetings. Other than a nightly rollcall, there was no direct contact with any staff member, nor anyone to check in with if there was a problem. For $1,800 per night I would expect a little more personal attention. When I received my bill, I contacted Hazelden Betty Ford and received the following response from Molly Simpson: "I have reviewed your medical record thoroughly and have found that you were provided with extensive individual and group therapeutic services provided by staff across multiple disciplines. The clinical care you received met or exceeded our standards in a Residential level of care" Individual? No Met or exceeded our standards? Must be pretty low. $1,800 per day read more

I was recently discharged from Hazelten Betty Ford intensive inpatient care. I don't know where to begin on how amazing this facility is. This is my first time checking into a treatment center, so I don't have any comparisons. This place has changed my life. Not only did I get some sober time under my belt. I learned who I was, that I had a purpose. They have classes and lectures 7 days a week to keep us on track as we peel the layers of our hearts to find what it is specifically that drives us to use. Not just get sober. We dig inside of ourselves by getting different perspectives, new ideas, new experiences. Getting in touch with our emotions. Opening the bottles that we have been towing around for years. Dissecting them. Processing them and getting to the core of what it is that brings us down so far to a place that we had eventually ended up drinking or drugging. I have been an alcoholic for 25 years. I have a nasty childhood and more adult age trauma. I figured I was fine making it through life. Bills paid, kids fed, good job. It wasn't that good because I was a heavy drinker. Beyond my ability to manage myself. I was an alcoholic. I was tired of living the way I was. I was near losing my job and everything I had worked for. I am thankful I called before it was all lost. I hope someone reads this who is going through these difficult times and this helps them to walk through the doors. read more

Went here for alcohol addiction and was sexually assaulted while I was asleep. You'd think that they would screen individuals a bit more in depth before they make you share a room with them. Adding insult to injury, they protected the assailant and I left! He's still there and they were very uncooperative with police, citing HIPPA. Molly was especially disturbing and clearly had no idea what HIPPA exceptions were. (Note: when a police officer in uniform shows up to investigate a sexual assault, don't tell them HIPPA prohibits the investigation) So disappointing. Now my FMLA and insurance is a mess. read more

A well-kept facility with friendly staff and a modern approach to addiction treatment. I have several prescribed dietary restrictions which were all observed by the nutritional specialist and catered to beautifully. Even outside the LGBTQ group I felt safe expressing my identity to staff and patients alike, and everyone together created an environment of respect and acceptance. Accountability is an important part of early recovery, and while staff were very keen on keeping track of us, they maintained a kind and helpful attitude to those who relapsed off campus and returned, welcoming those individuals back as sick people in need of care and empathy. This consistently encouraged those who had fallen off the bandwagon to come back and give sobriety another chance, bringing up success rates and teaching every patient compassion for not only their peers, but themselves. Individual counselors were genuinely kind and invested in each person they treated, ensuring upon my departure that I had a plan to continue participating in the programs I needed to stay sober. During alumni events, I met a great deal of people who reported not only years of continuous sobriety, but a real appreciation for the facility that, in their words, had saved their lives. My only criticism, such as it is, would be that some rules were slightly inconsistent depending on which staff member you asked. However, flexibility and understanding were always present in the counselors' mentalities, and no transgression was ever punished too severely. Overall, an excellent experience for a first-timer, and well worth the price. read more

I spent 32 days here in 2017. Beautiful facility. In two sessions with a contract psychiatrist I was diagnosed bipolar and prescribed Abilify. I had two other friends there being treated the same as me. I completed treatment and stayed sober until the Abilify drove me crazy at day 40. I could not sit still and would pace my home. I called Hazelden to check back in for care to resolve this and they would not take me. They said I needed to go to a facility to detox from Abilify the very medicine they prescribed me. Hazelden was a stepping stone for getting sober. The site and grounds are beautiful. The counselors are doing the best they can do. Some are good and some are bad. This is an "I" program and at Hazelden its up to you to do the work. They don't provide much accountability or structure. I eventually went to Serenity Lane in Coburg. A very structured and accountable program. Their family program is miles ahead of Hazelden. They are real and authentic. I have remained sober for more than 2 years. Serenity Lane saved my life. read more

I came to Hazelden Betty Ford desperate, searching for help, and in dire need of it. Cost was a big factor for me, so we worked out all the costs before I came. I got my FMLA for work and off I go. Little did I know, I would be kicked from the program within my first week of being there due to my insurance not covering it. I am 28 years old with a MAJOR drinking problem that will kill me at this rate in the next 10 YEARS. YEAH I DEFINITELY DIDNT NEED THE HELP. more needed to be done by Hazelden to insure I would be getting the care I needed AND That my insurance would cough up. If they weren't going to step up or just unable too, I truly think Hazelden betty ford could of investigated this before promising me x level of care for my x dollar amount. I ended up not returning to work since I was not healthy and went to drinking FULL TIME. I was actually BETTER OFF NOT going to this "rehab" and keeping my job. Now, I am jobless, drinking problem worse then ever before, AND NOW THEIR DEBT COLLECTORS ARE CALLING ME. I promise you, they do not give a damn about YOU at ALL and money is the bottom line as it is with every business. Now I am calling the offices and cant get one person to answer me. They will dodge your calls daily so you cant let anyone know that your having problems. These guys are comparable to highway robbery in my case. STAY FAR FAR AWAY. I will be leaving a review on every available platform for all too see. DO NOT GO TO HAZELDEN BETTY FORD. SUBPAR CARE FOR TOP PRICE. STAY FAR FAR AWAY. YOU HAVE BEEN WARNED!!!!!!!! just when you think, addiction has taken it all from you... read more

Went to the annual picnic on the lawn Very professionally done. Beautiful campus great people and very good ice cream. read more

The nursing staff, mental health counselors and the support staff are great. However, Dr. Clark is moron and has no idea what she is doing in regards to addiction medicine. Source: RN who worked in addiction medicine for years and have almost completed a nurse practitioner program. Due to Dr. Clarks negligence I've had two seizures in the past 24 hours. Don't come here read more

I went into Hazelden Betty Ford treatment center on 1/30/2017. At first I was scared out of my mind but after detoxing for 2 days I went into intensive in-patient. I have nothing to say but great comments about this program. I was released on March 1st 2017. I received my 30 day coin at the AA meeting prior to leaving. I have been home for almost a week and I am still going strong! The detox nurses and staff (John, Sabrina, Patty and Ed) are awesome! The CD techs - Jonathan and Jennifer are just as amazing. If you are seeking treatment and want a place to recover from your addiction! CHOOSE this treatment center! They also set you up with follow up treatment options once you leave and you meet with a care coordinator prior to leaving to continue your care at a place closer to your home. I would recommend this treatment center to everyone struggling with addiction. REMEMBER this though....your recovery program is ONLY as good as you want it to be. Do the work! and you'll be on your way to sobriety! read more

I am happy with the treatment my family member is receiving and if I had the knowledge several years ago that I have today I would have chosen this facility instead of the two that my spouse and I chose for two other loved ones. I attended a well run and informative family program this week. I do have several issues with the program. First it is a 12 step program that treats the addicts right anonymity as more important than the lonely isolated family member to have open conversations with a support group of close friends and family. My loved on would not allow me to discuss what I was going through for over 4 weeks with my parents and with one exception my friends. Second there is no information provided on any support programs for family members of addicts other than Al-Anon and Nar-Anon. Third the group is expected to wrap there arms around the waist of the participants on either side of you while they wrap their arms around you when forming the circle to recite the serenity prayer. Having been raped and then bound and gaged during a rape exam at age eight I am very uncomfortable with being touched by strangers. After I requested that no one touch me the program was modified to holding hands. If you have problems being touched ask for accommodation before or when first asked to join the circle. read more