Dr. Mario and assistant Iracema do an amazing job. Their service is gentle and friendly. I…read moredefinitely recommend coming!

I was quoted $3,500 without insurance, but somehow $5,000 with insurance. That alone didn't make…read moresense. When I asked for clarification and a proper breakdown, I never received one. I am married and have joint insurance coverage, yet the front office did not properly run my married insurance plan. Instead, I was repeatedly told that I "aged out at 26," which is irrelevant when you are legally married and covered under a spouse's policy. This showed a concerning lack of understanding of how insurance coordination works. When you're discussing thousands of dollars for orthodontic treatment, accuracy and knowledge are essential. Unfortunately, the pricing confusion and lack of follow-up made me lose confidence in moving forward here. After reviewing the most recent feedback posted this year, I noticed a pattern of negative experiences. In hindsight, I should have paid closer attention. I ultimately chose Smilebliss Orthodontics (512 E Southern Ave, Tempe, AZ 85282), where I was quoted $2,900 without insurance. They properly reviewed my insurance, and my coverage handled the majority of the cost -- leaving me with only $900 out of pocket. I have MetLife insurance through American Airlines, and they clearly take care of their employees by offering strong benefits. When processed correctly, the coverage worked exactly as it should. They answered every question clearly and treated my concerns seriously. The difference in professionalism and customer service was significant. Patients deserve transparency, accurate insurance processing, and respectful communication

I have recently moved to the Arcadia area, and needed to find a new dentist. I am so thankful I…read morefound Dr. Matthew Milana at Arcadia Dentistry, 4214 E. Indian School Rd Phoenix. 602-957-2170. I needed an exam and cleaning, and they were so great. He did a thorough exam and x-rays, and the cleaning was excellent. The entire staff are so kind, helpful, and friendly. I left feeling informed and well cared for. I highly recommend this wonderful office. Joy C.

I was a new patient. I lost a front crown on the morning of a 2-day trip. This was Christmas week…read moreand they were trying to wrap up for the year. I am so grateful that Michelle and Dr. Milana were able to squeeze me in with zero notice. And the work performed was excellent!

My daughter was afraid to gonto dentist. Dr. Kelly and his team were great making her feel at ease.read more

Very relaxed comfortable office. Staff is exceptional and Dr. Kelly is awesome. Would recommend…read morewithout hesitation for anyone especially if you are a little nervous about dental appointments.

We moved to Scottsdale about six or seven years ago. My wife did a ton of research before picking a…read moredentist and she chose S&L with Dr. David Ngo. I went with a different place at first because it was closer to where we were living. Well, that turned out to be a mistake. I ended up having a bad experience there and finally switched to S&L. Dr. Ngo and his team fixed everything the other dentist had messed up. Right away I knew my wife had been right all along. I've been going to S&L for four years now and they really are the best dental office I've ever been to. Dr. Ngo has removed all my old metal fillings and replaced them with modern ones, plus he's done a couple of crowns for me. Everything looks and feels great. My wife has also been extremely happy with all the work he's done for her too. I'm almost 55 and I've seen a bunch of top-rated, highly recommended dentists over the years, both here in the US and a couple in Mexico. Nothing else comes close. One thing I have to mention is how good Dr. Ngo is with people who hate dental visits or get nervous about pain. His work is excellent, but it's the way he takes care of you that makes the biggest difference. For example, the way he does Novocaine shots is unbelievable. You barely feel it at all. Every dentist out there should learn his technique. With all that said, I do think the front office experience could be better. If the customer service up front matched Dr. David's clearly caring vibe, it would be 100% perfect. If you're looking for a truly professional dentist who gives five-star care and service, this is the place. Dr. David Ngo at S&L is the only one I would recommend without any hesitation.

I've been seeing Dr. Ngo since 2018. On my first visit he spent extensive time examining my teeth…read moreand mouth and explaining everything thoroughly. He is knowledgeable and professional and always takes time to check in, even during routine cleanings. I usually don't wait more than 5 minutes for my appointments. There have been times where I needed immediate dental care and they are able to work with you to fit you in as quickly as possible. I have recommended him to many people throughout the last 8 years! At a previous dental office in Miami I had a terrible experience that started with a routine cleaning that turned into a root canal 6 hours later and left me with significant anxiety with all things dental related. I found out a few years later after moving to Arizona that the root canal was not performed correctly and I had to get it re-done. Dr. Ngo is incredible at calming nerves and making you feel safe when in uncomfortable situations, especially with anxiety. He talks through every step in advance and during the procedures, so that there are no surprises. He takes extra time when numbing the mouth so that the pain is tolerable and at times barely noticeable. I really appreciate this and feel like it's rare to find. I highly recommend Dr. Ngo and S&L Dental for all your dental needs.

Had a rough start with them but they have made the effort to fix my issues. Able to do cleanings…read moreand outsource other issues.

The staff at Thomas Dental were so nice and their concern for my condition and everyone was so nice…read moreand the receptionist were so nice to explain everything to me from A to Z, I was scared about going but they made me realized that everything was going to be alright, I applaud everyone there and even though you're a dentist office im looking forward to my next visit thank-you.........

Quality of care is amazing, they are honest and transparent, always have walked me through all my…read moreoptions. Feels like family, been going here for 20+ years.

I went to Arcadia Dental Arts for the first time and was really impressed with how thorough my…read morefirst appointment was. It was literally the most thorough dental exam I've ever had, with digital X-rays (including the panos that my last dentist didn't do), CT scans if needed, lots of photos, a tooth-by-tooth evaluation, oral cancer screening, even looking at mobility, jaw movement, etc. (Finally my knowledge of the sternocleidomastoid muscle comes in handy.) Dr. Pappas even pointed out something I'd brought up to a different dentist years ago and had completely forgotten about. He's also very transparent about whether a treatment can wait or needs to be done right away. The hygienist I had was also very thorough, so I definitely felt like I was in good hands all around. I switched here after a decade at a different dental clinic that had been cutting a lot of corners. As someone without specialized knowledge, navigating dental care can be frustrating and time-consuming. I find it so frustrating--as someone with no real knowledge of dentistry--when I feel like I to have to spend time attempting to research what dentists or other doctors should be doing so I can make sure they actually do it, or to figure out what to do about pain or issues they dismiss or tell me to ignore. We all have enough things to worry about without trying to become amateur dental or medical researchers. So it's a breath of fresh air to go somewhere like Arcadia Dental Arts where I can just kick back and relax knowing they're covering all the bases. Also the office is really nice, and it's right near Lola Coffee. And they have a super cute new patient gift bag, which was a nice touch! Glad to have found a new dental home.

I've always had great service here. All the dentist have been great, knowledgeable and helpful. The…read morequality of product and service is top tier.

There prices. Apparently $3000 in medicare dental insurance isn't enough. What is a 70 year old…read morewoman supposed to do?

Dr Liu is the best dentist ever! He's takes time to make…read moresure that the procedure is done correctly. He shows the pictures from beginning of the procedure to the end. The end result is amazing! His assistant Amanda is very knowledgeable and is very astute about returning calls and messages with all your questions answered. I'm so grateful to have been referred to Dr Liu.

Most thorough dental cleaning I have ever had. I could feel the difference in my mouth as soon as I…read moreleft. Every other place I have gone to felt like they just wanted to get me in and out as fast as possible.To have a Dentist clean your teeth is something that doesn't really exist, except for Dr. Liu, the man. Thank you so much.

This place is a dump. Makes sense they charge the prices they do…read more I do not have dental insurance and called to get a cleaning. The cost was more than 10x what I was quoted over the phone. I came here for a 2nd opinion and it was more than double the cost I was quoted somewhere else..

Worst first impression. Made a new patient appointment and had it in the schedule. I waited for an…read moreentire hour and had not been seen by the dentist. An entire hour waiting for any kind of service. So unprofessional and not courteous of people's time! Don't come here! Zero stars hands down worst facility I've been to in Arizona

This the location on 5717 East Thomas Rd. Let me explain about a one star. The dentistry is…read moreexcellent. However, there's an office manager. Her name is Taby. She's rude doesn't care about families due to the lack of listening skills. I am a guardian that was told i cant bring my child for a procedure she wanted the biological Dad present. And they certainly don't take care of the proper insurance procedures. And she's not an apologetic human. She made a big mess of our nice visit at the Dentist.

Emma is fantastic she did a great job love this place viktoriya was my hygienist till she retired I…read morewas nervous but Emma did a great job