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    Haztech - San Antonio

    4.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    4 years ago

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    Quest Diagnostics - Humanless, sterile waiting room

    Quest Diagnostics

    3.3(18 reviews)
    2.5 mi

    Very clean and they took great care of me. I didn't have to wait long because they have a kiosk…read morethere where you can sign in, wait a little then go! I suggest that when you go there, go early because it does get crowded very quickly. I didn't have a place to sit, but I did put in my phone number and a text was sent when it was my turn. The staff are professional and it was an easy draw.

    Review of Quest Diagnostics - 8601 Village Dr Suite 106, San Antonio, TX 78217…read more If you're looking for a healthcare experience that epitomizes corporate indifference, look no further than Quest Diagnostics at this location. Their phone system is a masterclass in patient frustration, designed to ensure you never speak to an actual human being. Instead, you're forced to endure an endless loop of automated messages, none of which address real-life concerns. After trying and failing to confirm that my son's lab orders had been sent, I gave up and decided to drive to the location--still on hold after 15 minutes. The experience only got worse. The building is completely unmarked, with no signage indicating that a lab is inside. Once we finally found the lobby, it was as sterile and lifeless as their service. No receptionist, no friendly faces--just two self-check-in tablets and a camera keeping watch. Eventually, a lab-coated employee emerged and asked if we had an appointment. When I said no, I was informed that walk-ins cut off at 3:30 PM. It's worth noting that this critical piece of information is not listed on their website, nor mentioned in any of the many messages I was forced to listen to while on hold. We arrived at 3:33 PM. Three minutes late. The employee curtly informed us that they close promptly at 4 PM. The kicker? The entire facility was completely empty. Not a single other patient in sight. This isn't just a lack of customer service--it's an outright dismissal of patient needs. Quest Diagnostics doesn't care because they don't have to. Embedded with insurance companies, they have a captive audience. Patients are left with no choice but to deal with this appalling level of service. Our healthcare system is broken enough as it is, but companies like Quest dehumanize it further. If you have the option, avoid Quest altogether. You might have a better experience at LabCorp or another provider. At least there's a chance they value your time, concerns, and humanity--something Quest clearly does not.

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    Boutique Mammography Center Alamo Heights - In Carousel Court

    Boutique Mammography Center Alamo Heights

    2.9(8 reviews)
    0.6 miOak Park/Northwood

    Would leave ZERO stars if that was an option…read more After calling around for quotes on an MRI for my wife's ankle, we used STRIC based on it being the lowest, but not by much, than all the imaging centers we called. The MRI process was fine, we paid after services rendered with the expectation that the amount owed was settled, and months later received a notice from a 3rd party collections agency. We NEVER received any invoices from STRIC or any communication at all. After paying what has been identified as a "fair" price for the cost of an ankle MRI based on various Google and other online searches, it was a shock to get the notice for unpaid bills that would make the MRI more expensive than even the "highest" range for estimated cost for services. I do not understand what other costs could be added or not known at time of services rendered resulting in additional billing needed. Based on our insurance plan, it is clear what we pay and what insurance pays, so there is no excuse or misunderstanding of what we pay for medical service - that is, nothing needed to be submitted to insurance and this was our portion after insurance. When my wife called STRIC to discuss, the person she spoke to was not only completely unhelpful but downright disrespectful, condescending, and rude. Needless to say, we will NEVER use or recommend STRIC again, but rather will recommend against using them. If you need imaging, look at Baptist M&S before you settle on STRIC.

    All the staff was very helpful. Went there to get a scan with iv contrast and all went smooth.read more

    Haztech - San Antonio - laboratorytesting - Updated July 2026

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