Dr. Whitney was very fantastic and detailed while assessing my issues. He listened very throughly…read moreand explained a plan of action to take in figuribg out my medical issues. His bed side manners we some of the best I have ever experienced. He did not talk down to me, but was very kind, considerate and understanding of our concerns answering all our questions. You could tell this is the work he was led to do.

This office has many bad reviews. My own experience with them was entirely negative. I called on a…read moreFriday to cancel a Monday appointment and because they DO NOT PICK UP THEIR MESSAGES, they charged me for canceling my appointment as though I had called too late for them to "fill my slot," as they put it. It was clear from speaking with their office manager that they don't care about patients but only about filling "slots" to get money. They don't work on Fridays, so they counted my call to them as late. They have the option of picking up messages on Fridays but they don't. If they cared about patients, they would have compassionate office practices. Most of their reviews tetify that in instance after instance, they just don't care about their patients. I do not consider them a welcome addition to Tallahassee.

I don't really have anything negative to say about this office. Staff has been very nice to me and…read moreso has the doctor. Yes, I can see why people think she is rude. But I am German and I can tell you she is not. She just doesn't sugar coat and says how it is. I rather have them tell me the brutal reality and have me look at my habits cause that's what I am here for. I have a health problem and want to solve it and not take meds forever. And you can only solve a problem when you put the work/effort in. Meds are the easy way. Necessary form time to time for sure, though I rather see them as a supplemental help I hope to cut at some point.

I originally went here in 2021 and saw Robyn. The staff in the front and the nurses in the back…read morewere decent. I have been diagnosed with Hashimotos for over 8 years and have nothing but issues. My PCP was not able to get it under control so I was sent here to hopefully see if they would be able to help me. There was only a few minute wait in the room but I could hear the physicians talking to other patients about their care. It is an older place so I am sure there isn't much insulation in there. No big deal. Robyn finally came in the room. She barely said a word to me other then to sit on the table. She felt my neck and then said "I don't even know why you're here, you are on medication. Stick with that, there is no need for you to come back." So I left. Fast forward to 2023 and my health has rapidly declined. I had tried to get in with other Endocrinologists but between time, insurance, and work it never worked out. I saw my ENT and he insisted my thyroid needs to removed and told me I have to get in with an endo to see what my next steps are. I figured let me give them another chance but with me seeing a different physician. Lateshia completely understood and was so nice in helping me get in with someone else. I am now seeing Sharon and I am very happy with her. I have only been back once, but I go back in 3 weeks, and she said she will have a full game plan for me at that time. This would have been a 1 star (if I could go negative I would) but after Lateshia's help and seeing Sharon it has now moved to 3 stars. I'm not sure I would recommend this office, but I am pleased with the help I am receiving now.

I would like to take a moment to recognize Dr. Kristi Reese and her wonderful staff. I called the…read moreoffice last week to inquire about the latest COVID shot, and the receptionist/front desk staff was very thoughtful, enthusiastic, and eager to help. She took the time to check on the information for me and came back with the details I needed. Her willingness to assist truly stood out. I am sharing this because that level of care reflects exactly who Dr. Reese is as a physician. She is thoughtful, kind, consistent, professional, and always willing to listen. No question ever feels silly or unimportant when you ask her. She takes the time to explain things clearly and makes sure her patients feel heard, respected, and cared for. Dr. Reese does not treat her patients like a number. Every time I visit her office, I feel important and valued. Her staff creates that same welcoming and caring atmosphere. From the front desk to the medical care provided, the office is professional, compassionate, and patient-centered. I truly appreciate Dr. Reese and her team for the excellent care they provide. I highly recommend Dr. Reese to anyone looking for a doctor who is knowledgeable, caring, professional, and genuinely committed to her patients. VOR - 7/8/2026

As a marketing practitioner I have to admire the single-minded focus of Capital Health to their…read morebottom line. As the preferred vendor of Aetna in Central Jersey, when one of their docs prescribes a test, their CRM system immediately springs into action calling you within 24 hours to lock in an appointment at one of their facilities. Naturally, if you have a question on coverage or billing, their alacrity at providing a timely answer on your schedule is far south of enthusiastic actually akin to pulling teeth. All to say that it pays to shop around at independent facilities as CH is ALWAYS the high cost provider and you are certainly not locked into their ecosystem unless you want to be. It's not that I like what they do but I still have to cede begrudging admiration for the transparency of their greed. Five stars.

I'd like to edit this review to say that the Dr. Paul Hartsfield called me himself on a Saturday…read moreafternoon to resolve the problem. We talked about what went wrong on Friday at his office. I am very grateful for him calling me directly and helping me to solve the issue. Dr. Paul Hartsfield in Tallahassee Florida, and his nurses, are completely negligent. They've left me without meds 2 weekends in a row. I have Covid. I'm gonna have to go back to the hospital b/c of violent coughing.

I really like Dr. Hartsfield but his staff seems to be incapable of correctly relaying messages to…read morehim or even replying to me at all. They've all been very cordial but I feel like if I'm not in the office I don't exist. I've been a patient for 2 years and all was fine until I developed some medical issues. So, I've had to switch to a new doctor.

They have ALWAYS been so professional and friendly. I've been going for my mammograms for many…read moreyears. A few years ago, my doctor referred me to the CHP providers for the annual exam and I didn't even think about my option to go elsewhere. They weren't nearly as caring. I finally thought about it this year and told my PCP the referral needed to go to Women's Imaging Center. The office didn't seem too pleased, but the referral was made. I arrived just a couple of minutes before my appointment and was in and out 15 minutes after my scheduled time! Of course, I was in the second waiting area with other ladies and some had been to other providers and all said the same thing - Women's Imaging Center is the best and their choice. One lady had even traveled almost 2 hours to get there! I absolutely recommend them for any services you need.

My first time experience here after moving to Tallahassee was very good and timely. They were very…read moreaccommodating even after my dr office messed up my appointment..

I see a few reviews that only mention an office staff member not doing something with regards to…read moreprescriptions and I wanted to mention that prescriptions are refilled in several ways: You contact the pharmacist for a refill, you log onto the patient portal and submit a refill request, or you ask Dr. Smith to submit the refill while you are there in the office. I never had any issues with any of these three methods. I've been with Dr. Smith for twenty years, as has my daughter. She's always done the right thing, with thoughtful consideration of requests, a thorough knowledge of everyday healthcare issues and a concerted effort to learn more about healthcare issues that are less common. This has led to spot-on referrals to specialists as necessary. I could not begin to say enough about how delightful and wonderful Dr. Victoria Smith is as a doctor and much of her staff is pretty good as well. She does have healthcare students do their internships with her on occasion - so far, they've all been nice. As for the office staff - I, personally, have never had any issues with them. I have heard from my daughter that she doesn't always get the questions answered that she asks when she calls, but when I have her send the questions through the portal - she does get the results she wants. I'm not sure the turnover of secretaries there, so it may be the person who answered the phone when the review here was left (or when my daughter called) is not the same person anymore. I do know that judging Dr. Victoria Smith's practice based on one experience with a secretary is not a reflection of the overall experience I've had there for two decades. Also, any doctor won't know your experience with the secretary if you don't tell them. I know her well enough to know she'd have totally straightened out any situation that would impact the healthcare of her patients. She's got a huge heart.

I've never had any issues with Dr. Smith's office. When my family and I first moved to Tallahassee…read morefrom South Florida it was important for me to find an office that would help him manage my husband's diabetes and neuropathy pain. I wanted an office that would refill all of his medications including his gabapentin without having to send him to a specialist every 3 months for pain management medication. Her office has been extremely helpful and accommodating with helping his condition.

I have been here 3 times and each time it has been a great experience. The staff is super nice,…read morecheck in is a breeze. Jensen Galetta is wonderful. She listens to me and has good suggestions. They follow up quickly as well.

My first time here. Wow, this place is beautiful! It looks new. Lovely huge waiting room with…read morecomfortable seating. The area where they take you to see the docs is clean and colorful. Dr. Dolly is a gem. He and the medical assistant were very friendly and professional.

TMH Cancer Center is a wonderful place with excellent medical personnel and access to cutting edge…read moretechnology and treatments. I appreciate everything about my treatments here, including the office environment and greeter as well as Vanessa who checks patients in and more. I really love my oncologist, Dr. Morris. He is incredibly savvy and kind. All the nurses are wonderful as well. I previously got treatment at the Mayo Clinic and I love my experience at TMH Cancer Center.

We have been seeing doctors and getting infusion at the TMH Cancer center since January 2022 -…read moreabout 18 months. We have been through some scary times with our treatment and I am grateful for Dr Marina who really seems to know what he is doing and for Dr Russell who has the best bedside manner of any doctor ever. The issue is the complete chaos that the offices are running in. It seems organized, but after many visits I can attest that it is not. We have had our orders misplaced numerous times and I have to remind the staff we are still waiting. if you have to call the doctor or to speak to a nurse, I wish you luck. I have attempted phone calls so many times and it is a full time job to first - get someone to answer. They don't. 2nd, if you leave a message about 50% of the time the messages will be delivered to a department in a completely different building/department/medical area or administration! I've been called back by digestive disease, maintenance, different doctor offices that aren't even in the cancer area..just to name a few. What is really bad about that is they tell you they will return your call in 24 hours- so if someone calls you back after waiting a day- you start the clock all over when you try again. There have been times that I have played the phone game for whole weeks. It is very frustrating and when you are dealing with such a serious diagnosis, that experience doesn't help. I feel like they are sorely understaffed. And I hope it isn't because they are trying to keep to a budget because after looking at the amount of money my insurance is paying for our treatment, I know they can afford a few more people to help!! I want to share this experience because there is an option in Tallahassee and I am wondering what our treatment days would be like if we had chose the other provider. I do want to give a shout out to the infusion center side. They must see hundreds of patients a day and do seem like a well oiled machine. However, they have had bad days too. Our meds always have to be prepared after we are in the seat and they have cleared us for treatment which means we have to wait for the pharmacy to make it. Some days this takes 30 minutes. That's how long it should take. So when we have to wait for two hours I know something is wrong and have to start asking. My advice, don't be afraid to ask if they now you're still waiting. They are busy and may not realize it. If you find yourself in the situation where you are looking at options for treatment, my best wishes to you and your family!!