I had new tires put on my truck a few months back. I didn't have a good experience then with broken…read moreequipment and a delay in getting my truck back over the weekend. no one at the dealership hip seemed to care I was totally inconvenienced. now a few months later I've been have a slow leak in 3 of the tires. The valve stems were not installed properly and now paying someone else to fix after they also gouged me for an oil change. I'll drive 20 miles to go elsewhere!!!!

They kept my truck for weeks! Then they didn't fix the brakes ! On top of that the service manager…read morewas very disrespectful. I will never take another auto there. I had to call the general manager and ask why it would take so long. I had been told it was about getting the part but that wasn't true because they can get parts from other dealerships. The worst dealership I have ever encountered!

Service was great prices were very good we even had some more work done on our vehicles . Customer…read moreservice is great

They contacted me and gave a fair price via Yelp. I took my Encore today and and they came in…read moreunder the quote, installed the A/C compressor to provide great air conditioning once again. They also suggested where to get tire sensors for a bit cheaper than they would charge and 100%, when they come in I will schedule with them again.

Corey and Crew are AMAZING. He took great care of me and my vehicle. The work was fantastic and the…read moreprice was within my budget.

I went into the shop for a quote to do repairs on my car and both Shane Lester and Corey tried to…read morerip me off by lying to me about the work needed. They were cursing during our conversation and being very unprofessional. please do not use this shop because this treatment was the peat I've ever had. They literally made me sick how the treated me. I was a good cash paying customer and just wanted honesty. It was very clear these are not honest people.

I wouldn't trust this place for much more than an oil change…read more I'm not sure whether incompetence or maliciousness but I was taken advantage of. I had both rear springs go out. Joe's fixed them but failed to mention that the upper control arms and links were broken, allowing the whole rear end to move around. The drive shaft was damaged at the U-joint, and the differential pinion seal was busted so the rear differential was leaking. They said nothing and charged four-digits for the repair of the springs. I paid thinking this would resolve my issues; instead, I drove off their lot with a heavy and persistent vibration throughout the vehicle. The dealership I took the vehicle to next couldn't believe nothing was said about all of the other damage that was plainly visible. I do not recommend service here beyond rudimentary maintenance such as an oil change or tire rotation. To do it all over again I would have called a tow-truck.

I was having power steering and overheating issues. Joe got me in as soon as I got there. He took…read moreexcellent care of my car and got me back on the road. I do not trust many shops with my classic but Joe came highly recommended and definitely came thru for me. Thank you for saving my 14th cruisin the coast trip!

Thank you again for keeping me safe on the road Ray's. I wouldn't dream of visiting any other…read moremechanic and glad you're just an hour away. I'll tow it to ya if I have to! With the service engine light on recently and knowing that after auto zone's no return of problems and Googl-ing it returned that as long as it wasn't blinking...that's all I cared about in order to drive it to you to figure it out. As mentioned, and you sold me with your trust as a female when one of your mechanics said after half a year had gone by way back when I first bought this car and I assumed surely it needed an oil change even though the mileage wasn't up yet. You guys checked everything and said I really didn't need it but when I was back in town the next month to get it done then. That's customer service. Even yesterday, he hook up to figure out what was really wrong with my car was explained and why the $35 charge for you guys to do it checks things that Autozone does not. Then like magic all the exclamation marks were shown to me. It's just a huge relief to have Ray's in my phone & on Yelp for standby in case phone kicks it.

I have taken my car to Ray's on several occasions. This last time has been the worst. Not only have…read moreI been told my car would be fixed by a certain date (which has gone and passed by at least a week), I have been treated like a second rate citizen by a certain person. The mechanics have been great, but I feel as if customer service has been thrown out the window. I should have been called and kept up to date on the progress of getting parts, and now getting the work done. I have complained to several people--names I will not share, but nothing has changed. I really like the mechanics here. They do great work and are fairly quick about it too. I just wish they were quick about work they have already started, but as of yet not finished.

Van wouldn't start after filling up so we had it towed here. We needed to make a show that night…read moreand got the van in around 3 (they close at 5). They were quick with the diagnosis and fair with their pricing and stuck around a bit after close to get the job done. Also, great with conversation while we were waiting around. Seems like a great option for both travelers and locals alike.

The folks at Chuck's are awesome! Have been taking my various autos for minor to major work and…read morethey never fail to fix the problem. Joey, what can I say....you went out of your way to make my life easier during a rough patch! Thank you all so much

They were very professional here and the service was quick. I took my pick up truck in here and I…read moregot it back in a week and they were done professionally.

I had a wreck in my brand new car Mr .John had me drop it off the next week . That was a big relief…read moredue to EVERYWHERE else been so booked up. I didn't get a sketchy feeling from this place at all!! I left my car there with no worries of anything happening to it or not being fixed the RIGHT way . He even offered to make sure I get to work if I had an issue with the rental service. I would recommend ANYONE going here . Thanks again Mr.John!! (The before pics are kind of blurry)

My guys take care of me and always are fair. I bring all my friends and family and they always…read moregive me is a fair price. I have brought four friends here with AC problems, One with axel problems and have even used them to dismount and remount a tire on my baby and they did a house call. Every time I need them Robert Torres or Gary Dern take care of me like a rockstar at non rockstar prices.

EXCELLENT customer service. While recently traveling from TX…read moreto GA my oil light came on. Gary and his staff immediatly brought my car in replaced the sensor and sent me on my way, meanwhile keeping me company and up to date. Very friendly and fair.