When think of a massage, you think of calm relaxation, but thats not what I got. The guy who worked…read moreon me was hacking and coughing his ashtray breath on me the whole time, left 3x to go assist the front desk and then at the end of the session, folded me up like a pretzel 7 different ways very quickly and abruptly which was actually painful. He was clearly in a hurry and just wanted me off the table and out the door. Then had the audacity to ask if I wanted a punch card, no, but I'd like to punch you Sir!

Advertising a price for massage online and not honoring it when I arrived. 10/01/2025read more

Carol Bui is the most talented massage therapist of the many I have seen. Suffering from jaw…read moreissues, headaches, and TMJ disorder leaves my head, jaw, and neck in a constant stiff state. The intra-oral massage was like nothing I'd ever experienced. It can be intense but Carol is so nurturing and thoughtful, constantly checking in on whether it's too much. She has a gift that can't necessarily be taught. You either are tuned into others or you're not. She definitely is, if you are able to experience her magic, I highly recommend it! Also, this suite has many thoughtful touches to ensure the guest is comfortable. I give this place 10 out of 5 stars.

I bought my sister a gift certificate of $180.00 for her birthday to enjoy a massage at Rapture…read more When she was filling out the form they asked her to provider her pronoun. This was not an optional question however it should be since its personal. She declined to answer the question online and by doing so could not complete the form. She went to Rapture in person on her appointment date to fill out any forms needed for the massage. She's been to spas before so she knows the routine is pretty straight forward when you're there. In this case however, it was not. While there she was told by a Rapture employee that she would have to answer the question and disclose her pronoun that she prefers. She explained to them that this is not necessary and that she doesn't feel comfortable disclosing this information to them or to anyone else for that matter. Rapture declined service due to this unnecessary, and what should be optional question to answer. They literally told her that they can't provide a massage service that has already been paid for through a gift certificate because she wouldn't disclose her pronoun preference. The employee also said this was required in case of an emergency. What emergency service would actually care or even ask what someones pronoun is? They don't. Furthermore, Rapture didn't even offer to refund the GC even though they weren't providing the service. The least they can do is provide a refund. That would be the descent thing to do. Not decline service and keep the money. Rapture, I have issued a charge back on to my credit card for services not provided.

It's my go to local massage place. Very reasonable prices…read more Strong and considerate massage therapists. Very accommodating. Overall a rejuvenating and peaceful experience each time?

Oh my gosh! My partner and I had SUCH an amazing couples massage here! Prices are extremely…read morereasonable, the massage therapists are sweet and kind (we had Lucy & Jenny). They include dynamic stretching during the body massage as well which was such a treat. We left the location feeling well stretched out, relaxed, and most importantly rejuvenated! The atmosphere is definitely no frills, but it's still a cute vibe. Support local and visit this great spot!

almost fell asleep in the lobby... that's how peaceful this place is…read more The lighting is dim, the energy is calm, and the staff are genuinely so kind and welcoming from the second you walk in. And listen... there's one woman there who absolutely beats the stress out of my body every single time--in the best way possible. If you like a massage that actually does something?? She's the one. Perfect mix of relaxing and therapeutic. I walk out feeling like a completely new person every time. 10/10 recommend

I got a one hour foot massage through ClassPass! It was so good, and I absolutely would come again…read more It's definitely a no frills environment. A hole in the wall type of massage location, but the massage was 1000% better than other more established places I've been to. The masseuse I had was thorough, and I felt very relaxed throughout the whole experience. English is a little limited here, but that didn't take away from the experience at all. I absolutely recommend! Don't forget to bring cash to tip your masseuse!

I genuinely felt like I was floating after getting a 1 hour massage here.. I even almost fell…read moreasleep! I have been having back issues since a car accident a few months ago and truly my back hasn't felt this loose in MONTHS! I will be coming back biweekly. Susan and Bella are amazing! Everyone was so sweet and welcoming. HIGHLY recommend.

Great massage! Excellent hard deep tissue massage that made my back and feet feel way better.read more

My girlfriends took me here for a spa day after lunch at the Ritz. The spa is small compared and we…read moreweren't able to enjoy the pool as it was pouring rain outside. I got a deep tissue massage and that was really good. The girls and I hit the sauna afterwards and that was fun but it is a bit small. I wanted to show my appreciation for the massage to my girlfriends but there were no fun gift ideas. Overall it was a fun experience and I'd return again.

Their billboard read "$40 Massage for First Time Clients" - How could one pass this up?…read more I had slept wrong the night before and my neck was in excruciating pain. I mean, I couldn't even drive there because I couldn't do "mirror, signal, head check (mostly the head check part). I called in and spoke with Adura one of the massage therapists. We made an appointment for 12:30. I arrived at 12:15 for paperwork. Audra explained that she is mostly a "treatment" therapist meaning she does more of the healing instead of the foofy foof. For this particular visit, treatment for my messed up neck was exactly what I needed. I had no time for tom foolery. The room was warm and dark. I loved the music playing; not your typical classical crap. I think this was a greatest hits CD of love songs and it was louder than music at prior massages. Audra was PHENOMENAL. She did rarely talked and worked out so many kinks from my neck and did a lot of different stretching. Very knowledgeable about massage therapy. AND... she rarely spoke. Even though this was a therapeutic massage, it was also relaxing not to hear someone gabbing. Afterwards, I felt great! I was very happy with my massage. I have a few other LMPs I recommend but for anyone with an injury or a sore spot, I recommend Audra M. Stott at Massage on the Ritz. The price is right (regular price is $55 and if you come every 30 days it's $45) so it's worth at least checking out.

UGH IF I COULD GIVE YOU NO STARS!!!!!…read more These guys were at the top of my list when I searched for massage places that accept worker's compensation insurance. I visited their website, reviewed all their services and read their reviews. I was eager to get relief from a job-related injury. However, I quickly discovered they are no longer willing to help. They advertise on their website that they assist with bodily and work-related injuries, but they have stopped doing so because they don't get paid the way they want when dealing with L and I. I was told this directly by a team member when I called. It's unacceptable that the medical field prioritizes profit over patient care. I injured myself on the job through no fault of my own, yet I am being denied proper treatment. This is selfish and unjust. If you want to retain customers, update your website immediately so people in genuine need are not misled or left suffering.

Literally a hidden-gem! I was pleasantly surprised by this establishment and the amazing massage I…read morereceived from Stephanie. I receive regular massages and facials (high end to medium standard/locally & during my travels) so I am very experienced in spotting a quality spa and know what great service looks like! The dim lighting and ambiance is very nice and calming. The establishment feels exceptionally clean and nicely decorated, even the waterfall faucet was fascinating! Not high end but good enough, great quality massage spot. My masseuse, Stephanie, is so skilled, has great technique and was in tune with my body. She truly has the magic touch and maintained the firm pressure that I like. The customer service was excellent from all of the staff members. I love how easy it was for me to book online (a requirement of mine), even last minute booking worked out well! BUT...I should have CALLED to book as it is required to receive the $10 off of the first massage. Oh well, I love to support small business. The location is fairly easy to find with the help of Google Maps but, can be hard to spot since I do not recall seeing a business sign along the main road (I could be wrong). They share a building and entry with another business (I think it was some insurance company). The massage business sign is on the door so you know it's the right place! I was so pleasantly surprised by University Place Massage. I will definitely be a regular here with Stephanie. I highly recommend checking this place out ASAP!

Toni is an absolutely GIFTED and super HARDWORKING massage therapist! Her techniques are varied…read morebut always the right ones for the task at hand. Sometimes, I get the feeling that she has X Ray vision that helps her to find knots so seamlessly. And she is always open to adjust techniques to keep client in a pain free posture. I have been particularly impressed with her ability to treat TMJ issues via intraoral massage. Toni was deftly able to identify muscles in my lower palette that were extremely strained but which I didn't even know existed!! This, plus the fact that she always remembers my preferences makes her one of the most thoughtful humans I have ever met! 100,000 stars for Toni - being your client is a gift!!

I've experienced massage therapy from a number of practitioners over the years, but it didn't…read moreprepare me for Toni's approach. The Vita Nova massage is an amazing experience--comprehensive, intuitive, and innovative, yet always leaving room for focused attention on the issue of the day. Toni combines multiple massage traditions with her own instincts and a fearless fluid style that combines stretching, deep tissue pressure and smooth massage. Longer sessions never seem extended or repetitive. I recommend her highly to anyone looking for high quality, healing treatment.