Five stars for this business as it is super professional from scheduling to the staffs…read moreprofessionalism. I had a major hair emergency this weekend and needed it fixed right away so I could go back to work feeling confident. I called a bunch of hairstylists on Instagram but no one had any same day availability which I understood completely, but I had to keep searching. I decided to look for a formal salon on google and Chroma was the first suggestion. Living in Des Moines, Tacoma seemed a little far but I was in a crisis so I booked the slot for 1 pm with Terry Ross. I was nervous because the person who ruined my hair shattered my trust. When I walked in, I immediately noticed the establishment was modern with its open floor plan, clean and both customers and hairdressers all seemed happy, engaged in conversation while working - immediately a good vibe. Terry acknowledges me and as soon as she's finished with the previous customer she comes over to me to take a look at what she's dealing with (a color disaster to say the least) Terry really took her time to evaluate what was done to my hair by the previous person. She went over the details of what she planned on doing to correct my hair color making sure to address all my questions in the process. We had a really lovely time chatting while she worked on the foils. She checked the foils often and made sure to make me feel comfortable throughout the entire visit. The outcome was unbelievable to me because when I walked in I looked like a fox (not in a good way) and Terry sent me out the door with a high level of confidence in my appearance. This is my new girl, she is so talented!!!! Chroma Salon in Tacoma is now my favorite

Sarah L. is fantastic. She got me in (on super short notice) after I had a terrible haircut…read moreelsewhere. Sarah listened, asked questions, listened some more, and was very clear on my hopes before she ever picked up scissors. I don't speak "hair" and she went over what end results I'd see in different scenarios. The best part is that I have a really good haircut now, and Sarah let me know after I live with it, if there are any changes I should come back in. She stands by her work. 10/10, go see her!

MARY IS THE BEST !! I just walked in and was really skeptical since many places don't really care…read moreabout you or they just want to sell there memberships and that's it. The facility: super clean and insanely welcoming. Mary gave me a tour and showed me the "red light", cocoon, gold beds, diamonds and so on. Then she showed me the different beds, what makes them different and why . Also they have a teeth whitening area and a spray tanning section as well !! It was really perfect ! Mary: she gave it to me straight I'm from Long Island and I hate scammy reasoning and "why I must join" jargon, Mary helped me find a package to try. Which I'm doing the 1 week for the price of one session. Which I then brought 2 small packets of lotion that she picked out because in my opinion they know what works and what doesn't. I loved that she told all the pricing and packages and what came in them. I told her that I'll be using them religiously! The tanning beds were top Notch , I'm used to older beds that I'm just dying in from zero fans . These were amazing ventilated and I kept cool the whole time while getting a bomb tan ! After two days I already see a wonderful difference and feeling great about myself !

yes. great staff, nice beds, clean, nice atmosphere.. good tan. I recommend lathering tan lotion…read morefor indoor tanning on first, then just go and tan.. you will not be disa

Annette was amazing. Super quick, great job, as painless as could be. Made me feel relaxed and…read morecomfortable immediately and loved meeting sweet Dexter as well. Highly recommend.

Top level customer service, I was made to feel so comfortable as soon as I stepped in, the nervous…read moreof being a first time sugar client went away immediately. Annette has a big passion for what she does and it shows! Next appointment is already booked :) Dexter was adorable!

Amazing experience, I came in to get a spray tan before a rave I was going to. The tan looked…read moreamazing and perfect. I felt educated on how to do after care. Amy also made me feel very comfortable! The tan lasted a long time and came off evenly. Will certainly come back before another event. Great place, amazing vibes!

Couldn't be more hateful to have found Amy at NWGLW. Getting a tan in this state is not an easy…read morething to do, and also the older I get the more conscious I am about how much time I spend in the sun. The only problem is- I can't wear shorts/ dresses when I'm glow in the dark white. Cue -Amy with her wonderful spray tan technique. Amy is a sweetheart & amazing at making you look like you just got home from a week in the Caribbean all in under 30min. The spread tan looks natural & so far has been fading pretty evenly. I will be a loyal client for years to come.

Quality of beds and bulbs is amazing. Super ideal customer service from Chandler. Bought a package…read moregood vibes at this location. Services requested way better than expected. Large shared parking lot and conveniently located near mall on Main Street. Super clean I highly recommend!!!.

Been a customer here for longer than I'd care to admit....I just want to say that Nicole is a…read moresuperstar and major asset to Desert Sun. She has become more like a friend over the years and always provides excellent service. I've been to most of the locations and they have always been clean and organized.

This was one of the best spray tans I have ever received. Making the appointment was easy. Having…read moresomeone come to the house I was renting was amazing. Professional, fast, and exceptional service! If I lived in Olympia I would use this service ALL the time. TEN STARS

She was so nice, quick, gave me great helpful tips the day before and during the actual…read moreappointment. My tan turned out beautiful and even. I was visiting from out of town and was really worried about getting a tan for the wedding I was attending, and I could not have been happier with how it turned out. I will definitely be using her again next time I am in the area.

The deceit could improve. Initially went to restart my account. The person was late coming to the…read moredoor to start with. She began by trying to upsell me when I specifically told her what I wanted and that I was also there to have my free birthday tan. I then told her I needed to add a skin care product and if possible to get one that I could use for both red light and tanning and on my face. She made the selection and told me it was good for that. Then there was another customer next to me and one that had come in and sat down, my person had me sign authorization to pull the funds then told me what I was being charged for. She was continually getting involved with the customer next to me that came in after me and was helping the other employee help the other customer, maybe the other employee was new. She then took my payment and said "okay, you're all set" and began to fully help the other customer and the other employee. I asked "what room am I going to?" She said "um, oh, room 11 or six then said 11." I went completed my tan and left. The next time I came in, I said "i would like to do a red light session and a tan" she said "well, you will probably want to add a package then for tanning," I said "um no, I only plan to tan maybe 3 times, so, no, I am not adding a package for that." Then I asked "don't I get 50% off because I have the red light package?" She paused, looked very irritated and said "yes." I said "okay then I want to add a single tan, then I verified how many credits I had available and she said $240. I said okay charge me my 50% from that. Today I just so happened to call the wrong store but asked the person who answered "what day of the month do I need to put my account on hold?" She said today is the day because funds get pulled tomorrow. I said thank you and went up to the Pearl st. location. I had a feeling the same girl that I have had problems with since day 1 would be there and sure enough, there she stood. I said two things, I would like to buy some non-tanning lotion that has hyaluronic acid and collagen and I also need to freeze my account. I will not be able to come back for a few months. She said well you signed an agreement that states you have to allow one pull. I asked "what agreement,? She then held up some laminated full size contract type thing and said I went o er this with you," I said "no, you absolutely did not." I would have been aware of that and would not have come up here wasting my time if I knew that." She said "I have worked here for quite some time and I don't miss any steps." I said "well you missed that one and maybe because you were so busy helping someone else, I had to even ask what room I was going to?" Needless to say she said well I will contact customer service and talk to them about it, I said "no, I want to talk to them." (Am I not the customer?) she wrote down a number and said well there is only one person so you'll have to be patient and wait. I said oh I am sure you will be able to talk to her right after I leave she said "yeah." I said I think this is probably illegal and then left the business, I called as soon as I as I got to my car two hours ago and of course there will be no call so that they can collect funds for services that I can't use right now for the next few months. I doubt I will hear from the customer service rep and if so they will have already formed their bias opinion. I have read reviews since coming home about this same person and lying. What a joke!

Really poor service. I haven't tanned for years and I went in to buy a spray tan for an event…read more Apparently because I didn't properly cancel a membership when I was in high school, they wouldn't let me buy a spray tan unless I spend over $100. Seattle Sun Tan used to be really amazing for customer service but it's clearly gone downhill. Went down the street to Desert Sun in UP and they were so much more friendly and accommodating!

The service I requested was great with a clean facility and easily located right in LAKEWOOD town…read morecenter. The staff is really nice. It has a good vibe to it and you definitely get a quality of what you pay for for your dollar. I would definitely suggest coming here for your tanning needs or blue light red light specials. The spray tan is pretty great as well.

I've gone here exactly 2 times both about a year apart…read more Same women wouldn't let me use a service they I pay for. The photo facial. She said I HAD TO BUY HER products , which here around $250, to use it. I've gone to many other locations whom all state that IS NOT TRUE. I will not be back

Nelli is an excellent hairstylist. Does great cuts and great with color, too. You are in good hands…read morewhen you book an appointment with Nelli. She does not upsell you in fact the other day I went in for a blonde foil/root color and instead of her doing the foil she let me know I still have highlights so we made the decision to hold off on that for now. A lot of places would have done it anyway for the money but Nelli is a top notch stylist with your best interest in mind! Her prices are reasonable too, especially for such a professional job. On top of that she is a nice person. I will never go to another salon again!

Started seeing Nellie a few years ago after wading through a handful of other stylists after my…read moreprevious stylist had retired. The salon always keeps a clean, mellow environment where I feel safe and relaxed- as someone with sensory issues having a low-energy place I can go to for styling really makes a difference! Nellie is an absolute joy and her service is top notch, I always feel like I'm being listened to and she does a wonderful job of getting my trim just the way I like it. If you're in the market for a new stylist I would highly recommend swinging by A Shear Delight!

I got the scrub and facial. l Love this all women no clothes…read morespa. Super heated rooms in covered sand. aroma therapy Very quiet and relaxing spa.

Explore you options before going here. I have been going here since 2016 and it has changed. Info…read moreon how to navigate through services was given to me wrong since i started going and just in the last visit 2026 it was given to me differently.I was told the manager Oliva was going to follow up with me... A week went by and I was never contacted by manager... I finally reached out to Oliva and giggled a little while apologizing and not being sincere...i felt under valued. Spend a lot of money for services and this is the treatment that was given from manager. So this establishment is canceled in my wallet...Good energy is everything today which brings Peace Olympus Spa in Tacoma is Not it!! July 2026