Dr Harner is great. This review is for Vanessa on his staff. She is always thoughtful and she likes…read moreto do the extra to ensure that patients are taken care of!! Appreciate your effort!!

best doctor I've seen in years. He straightened out a problem with my previous doctor who was…read moreunable to get the problems solved

Stopped by on a Saturday morning for some blood work. It was perfect timing as the large parking…read morelot was empty. When I entered the lab, I noticed there were two employees behind the counter but the interactions with them are minimal. You just add your name to a clipboard and take a seat. The waiting room of the lab area was neat and orderly. Gia called out my name after a few minutes. She helped calm my nerves with her patient demeanor and her skills are outstanding! I only felt a tiny pinch. I get very anxious when needles are coming my way, but she is efficient, fast and calming. Gia also communicates clearly. I was out the door in 10 minutes, total time since I walked through the door. I am ready to enjoy the rest of my Saturday. Thank you, Gia! This Sutter building is quite nice and I noticed that a receptionist is sitting there as you enter the sliding glass doors. There are a number of wheel chairs right by the front door in case there is a need. I am happy to see the lab is open on Saturday mornings. It was a calm and relaxing atmosphere as compared to a weekday. The best thing was that results were posted online within 24 hours and my doctor had already reached out to me by the time I checked my email on Monday morning. Such efficiency!

Like other Sutter facilities the building is up to date, the staff are professional and treat you…read morewith care. The wait time for labs is typically immediately or up to 30 minute.

Dr Wayne Kaiser is a genuinely compassionate Physician. He explained my situation in layman's terms…read more( even though I am a clinical health care provider ), I did not feel rushed during appointment and he follows up on care. I t was easy to make an appointment and I had a direct phone number for his assistant if I had any issues. I received excellent care and highly recommend Dr Kaiser.

We were assigned this guy for my mother coming out of an emergency hospital visit. Couldn't see…read morehim for over a month because of lab delays by his office and his own inaccessibility. Once there he just passed her on to someone else! Referral could of been done with a phone call weeks earlier. When we did see him, he talked to us like we're second graders. Went on and on about background things, almost like trying for an "extended" appt. billling. Always seemed to be selling in house services; blood tests, iron transfusions, etc. Later (he's still her primary oncologist) said no hurry on treatment of bone metastasis and a week later she's in severe pain and needs opiods to even seek treatment. Try see him and forced to wait two hours past assigned appt. time. She's in too much pain to wait longer so we tell them we're leaving. No follow-up by him or his office. His slackness and inaccessibility made my mom's death very difficult. We were pretty much on our own.

I had a great visit with Dr. Kemnec, who seemed like she would be able to get to the bottom of a…read moredigestive health issue... , but unfortunately had an extremely disappointing experience with the staff (Jasmine) which has put me off from returning. Their office provided me with a kit to collect specimens at home. I read all the instructions carefully and sent in my kit to the lab. Two weeks later I ask if the results have come back and they leave me a message saying there was something wrong with my specimen (see photo of voicemail transcription) I immediately call the office, asking if I did anything wrong and they tell me that the specimen is expired which didn't make sense to me, so I call the lab where I sent the specimen to find out from them what went wrong and they tell me that HILL PARK MEDICAL provided me with an expired kit!!! I call Hill Park back and say, hi it was the kit you gave me that was expired, not my specimen, and ask if they can do anything to make it right, and they just say no, you didn't pay for this so what do you want. Honestly what would have made ALL THE DIFFERENCE here would have been if they would have called and said, "Hi, we're so sorry for our mistake! We made an error that is going to be very frustrating for you because you had to collect samples for three days and now you have to go through that again and wait two now weeks for results. We want to make this right with you..." But instead they acted like it was my fault the sample was bad and I had to find out on my own what happened. We did pay for an expensive office visit (through insurance) and I'm shocked they wouldn't check expiration dates.

I was referred to Dr Meghan Kemnec to review lab work from my HMO and discuss health concerns…read more Quite simply, in a one hour consult , I received more explanations of the tests than two decades of "everything is within normal, for your age". There is no question, Dr Kemnec will be an integral part of my ongoing health team! Additionally, I found her quite professional and supportive reviewing my personal health history. I highly recommend her services. Sincerely, An impressed patient

My most favorite doctor I have ever had. Patient, empathetic, answers every question, and has a…read moreheart of gold. I miss him!

We had kaiser after 10 years and I had seen one other Dr. Before I saw Dr. Heckey. The other Dr…read more Had misdiagnosed myself and seemed to not care or further examine if there was a problem with anyone in my family. I have a family of six and we all are now seeing Dr. Heckey! Today was my first full physical but I had seen him 2 other times for other issues. He is very genuine and caring. I left the office today feeling so happy that I had found my family a great Dr.! He is very thorough, gentle, concerned and focused. What a great Dr! I just can't say enough :) Thank you Dr. Heckey