I was blessed to have an appointment with Dr. Chang the day she opened Woof. She and her staff have…read morecontinued to be absolutely amazing and filled every need I have ever had for my fur babies. I don't know what I'd do without them.

We've been Woofers for a few years. Dr. Chang is a rockstar. Period, bar none…read more Front desk person just lost Woof our business. I don't have to put up with snippy & feeling like I am an inconvenience every time or I'm being done favors trying to schedule an appointment. Probably a generational gap thing but just smiling would be nice. Done. Taking Swiftie our Goldie & our two cats. Thank you Dr. Chang we wish you every success.

Today, we had a walk-in visit. It wasn't our usual doctor's day to see walk-ins. We saw Dr…read more Teagre. Her assistant was Rylie. I was soooo grateful that Rylie had an Australian Shepherd. I was there with my Aussiedoodle. Rylie and I discussed my dog's itch and what food I should be feeding River to stop the itch. It was so wonderful to talk to someone with the somewhat similar breed of dog. Then Dr. Teagre, was the icing on the cake. She was magnificent!! So sweet and we discussed River's itch and she printed out a picture of the specific dog food to feed to hopefully stop the itch. Dr. Sent home with us ear rinse, ear meds and pills. We've dealt with these issues more than once and Dr. and asst. were very caring and gentle with River. They both put my mind at ease to keep River safe and healthy!!

I do not recommend Belton Vet Clinic. If you care about your pets living, do not take them here…read more I boarded my dog, Merle, who has a known seizure disorder and was under this clinic's care. I trusted them to manage a condition they were already treating. During his stay, Merle had a seizure. I was told he would be monitored, but his seizures were not controlled and his condition worsened. More critically, the records do not reflect escalation to appropriate in-clinic seizure management. In veterinary medicine, ongoing or cluster seizures require timely escalation to longer-acting anticonvulsants to achieve control. Intravenous Phenobarbital is commonly used for this purpose. There is no indication in the records that IV Phenobarbital, or a comparable escalation, was administered or even available at the clinic. Because his seizures were not controlled, Merle's condition escalated to the point that he required transfer to two emergency hospitals, where he was treated for acute liver failure from prolonged seizure activity. His care exceeded $10,000. Based on what I was told by the emergency veterinarians, if he had not been transferred when he was, he likely would not have survived. After this, I was told by the clinic owner that I should be "grateful" he was transferred and she heralded Dr. Brongo a hero, as though there were some alternative to transferring him other than him dying. I was still charged for boarding, staff appeared unaware he had even been transferred when I returned, and no one from the clinic ever followed up on his condition or apologized. I filed a complaint with the Texas Veterinary Board, which declined to take disciplinary action against Dr. Brongo. While that was disappointing, I hope that during the course of that investigation she thought about the fact that she almost killed my baby every single day. If I could give them negative stars, I would.

Edited to address the Google review response from Argos and include a photo of the slip they gave…read moreme stating hand delivery not porch dropoff: I have a copy of the slip I was given which does not state a porch dropoff if we're not home. It states hand delivery or pickup from your location. Which means when you called to schedule a day I made sure to be home all day as to not miss the delivery. Also referring to someone's beloved pet by animal or package is disgusting. Use language like pet or my pets name. A person is grieving show some humanity for crying out loud. If you're not equipped to deliver, DONT OFFER IT! I would've rather picked him up from any location rather than gone with this. Also, call someone when you guys messed up immediately. Don't ignore the issue and then respond when they write a review. Then still not even have the humanity to call me in response to the review rather than that pathetic response, maybe I would've updated it to say something nice if you had. Its called damage control. My pet was cremated by Argos and scheduled to be delivered to our home on Monday. We waited all day anxiously awaiting to receive him and never received a followup. I called yesterday at 3pm and was told he was delivered. I was then texted a photo of the front door he was dropped off at. Not our house...I freaked out and my husband drove around the neighborhood until he found the house. THANKFULLY, the woman who lived there was trying desperately to reunite us via FB since there was no contact information for us or even an Argos logo anywhere except when you open the paw print box there is a certification he was cremated by Argos. I am absolutely horrified that my beloved pet was dropped off like a food delivery with such little care and no information to lead the recipient in the event that this incorrect delivery happened to get him home. Why is there no confirmation followup that he was delivered? Why don't they text or e-mail that door image promptly following delivery so he could have been reunited with us immediately?? Imagining that if someone wasn't kind enough and/or didn't realize what this delivery was had just thrown him away or left him on their porch to picked up by a package thief then discarded makes me absolutely sick. How dare you assume that I am okay with a porch dropoff?? I was told he would be HAND DELIVERED. Which means someone would give him to me with respect not left on our doorstep. To add insult, I was told yesterday around 3:30 I would receive a call from a manager and haven't heard from them. I completely question their ethics on how they care for our beloved pets and I am sickened by this whole ordeal.

This was the place that our vet uses so we didn't do much research before hand, especially given…read morethe terrible situation we were in. Overall, if you must use this business, I highly suggest you Do Not purchase any of the "upgraded" packages. You will be severely disappointed, just as we were. We ordered the "Wood Package" which was to include a , "clay" paw print as stated on their website, however the one we got was a cheap planter type foam and the entire casing was very scratched. Its the ugliest thing and I don't see how anyone would think its ok to send it out this way. The package also includes a ink paw print, but its so severely smeared that it looks like someone just did it in an extreme hurry. (My toddler could've done better) but, thankfully I have my own prints that I managed to get the week before our dogs passing. And as for the "wood" urn, well no shocker, its also the cheapest and equally scratched up material. I would equate the feel to a balsa wood. I have since ordered a new wood urn online and its quality is 5x better than the junk Argos gave us. And no, it didn't cost 5x the price. It was the same amount we paid to "upgrade" our private cremation package. So its clear, that this place is either very cheap or simply lazy and careless when it comes to what they are selling. I will never allow any other pet of mine to be cremated at this facility.

We picked up our Bluebonnet Pomski yesterday. They made the process of getting our pup so easy…read more They answered all of our questions and even answered questions after we took our pup home. They really make you feel like you are a new member of the family. Our new pup is amazing. She is well behaved and trained in aspects that we didn't know they could be. Getting a pup from Bluebonnet Pomskies has been a pleasant process.

From the owner: Trained and turn-key pomsky puppies designed with service dog training and families in mind.read more

Dr. Holloway was amazing. She was caring and understanding of the situation and gave us space when…read morewe needed it. She recited a beautiful poem as we said goodbye to Luna our son's 12 year old Great Dane. She did a wonderful job of helping us through a very difficult situation. We highly recommend Dr. Holloway to anyone that needs any of her services.

From the owner: Graceful Journey Veterinary Care – In-Home Pet Euthanasia | Greater Austin Area…read more Saying goodbye is never easy — but it can be peaceful, loving, and done in the comfort of home. Graceful Journey Veterinary Care provides compassionate, in-home euthanasia services for pets across the Greater Austin area. Led solely by Dr. Anne Holloway, a gentle and experienced veterinarian, we help families honor their beloved companions with dignity and grace — right where they feel most at peace. We offer: - Online scheduling for your convenience - Same-day appointments when available - Gentle guidance every step of the way - Cremation & memorial options Whether you're ready or just exploring your options, we’re here to support you with empathy and respect. ❤️ Serving Austin, Round Rock, Cedar Park, Pflugerville, Dripping Springs, and surrounding areas. Schedule online or call/text us today — because every journey deserves grace.

During an incredibly hard time on a weekend late night our sweet boy Twiggy took his last breath…read more Never having a pet die before, I didn't know what to do or who to call. We were lucky enough to find Bellas. They traveled early the next morning to pick him up, they took such good care and concern of our boy. They were sympathetic to us and our needs. We opted to only pay for the paw print keepsake, we received so much more than expected. Very satisfied with them and their services. Hope to never need them for a long time but will definitely recommend them to anyone and everyone.

I have so much to say about Bella's. 2 weeks ago I had to make one of the hardest decisions of my…read moreadult life, to say goodbye and put to rest my Babygirl, Xena. My family and I were devastated and trying to navigate setting everything up was exhausting. The original cremation service we were going to use was so expensive, and talking to them was so transactional and it hurt. I had a coworker recommendation to call Bella's "just to see" and I am so glad I called. Right away I knew they were different, whereas the other service kept referring to my sweet girl as "the dog" or "the pet", Laura stopped me right away and asked what her name was. That small act of kindness meant the world to me. We were doing home euthanasia and had issues with the original vet. Laura helped me, very last minute, to find a vet who would come out to see us, and it was a fraction of the cost. She was so kind and supportive through the whole process. She would even text to check in with me throughout the process. The day of June 5, 2025 Laura and her family were at our house early, so we wouldn't have to worry. They helped support through Xena's final moments. They showed her, and my whole family so much respect and kindness that I am tearing up writing this. After the vet left, Laura made sure to let me know to take my time, and properly say goodbye, allowing my son and other dogs to get closure. They helped us get pawprints, as they saw us all struggling. They put a pillow under her head, which made her look so peaceful as they were leaving. We had my sweet Xena back the next day, the facility was beautiful and I could see how much care they put into these animals and their families. I went with the Rose Package, and it was affordable and comparable to other cremation services. Her cedar chest is beautiful, and we had bracelet keepsakes that they filled for us as well. When I picked her up, Laura surprised me with a pillow. It was the pillow they had used to take my sweet girl to put her to rest. It was such a kind gesture, that I was not expecting at all. I am so grateful to have it. Overall, Laura and everyone else at Bella's Pet Cremation went above and beyond in every way. They treated us as family, and treated my sweet Xena as I expect they would have treated their own dogs. Saying goodbye to our fur family is never easy, but they helped to make it less painful.