expensive. We live in Suncity. I told them we have a limited income, and they would keep that in…read moremind. $500 for a well check. I think they have stars in their eyes. There are better alternatives.

A shout out to the best animal clinic in Georgetown TX. GOOD WATER ANIMAL HOSPITAL. Excellent…read morestaff and best care. Thank you all.

Terrible! Incapable of doing a simple urine draw without sedation for a 5 month old puppy.Dr was…read morerude and instantly referred me to Murcy hospital when I asked for Doggie the person that started the clinic. I did not know he sold the practice. Sp yes the building has been a veterinary clinic since 1990. However it was sold none of the professionalism,experience or capabilities came with it. If your looking for Dr Doggle level veterinary go to Murcy just as they suggested. At least they can be honest about this. I drove 1 hour from south Austin thinking I was going to the clinic i had been going to for years. This is strip mall veterinary care

Love this place! Very affordable and genuine people My family and I take all 6 dogs we have to this…read moreplace. Never had to wait long and aren't pushy about anything. Definitely worth the drive from round rock! They're also renovating the place so it's only getting better. Definitely recommend without a doubt!!

My dog has chronic ear infections. I previously went to Georgetown Veterinary Hospital and was…read morecharged over $350 and my dog's ear infection never got better. I asked them if I could come back and they wanted to charge me more money. This time I too him to Old Town Vet Hospital. Emily [technician] was so extremely nice and helpful. She told me about home ear flushes I can do with Jerry. Emily was also very thorough explaining to the doctor what was wrong. While I was there I found a tick on my dogs ear. Dr. Harding was able to remove the tick and gave me instructions of odd signs to look for if my dog was affected. Dr. Harding told me about allergies my dog may have that might be contributing to his ear infections that I had no idea of. She gave me several different options for allergy treatment. She also gave me ear drops and prednisone to help with Jerry severe ear infection. Dr. Harding spent a lot of time going over treatments to prevent these chronic ear infections. She also gave me options that were more cost effective. Savanna came in at the end and gave me the medications and checked us out. None of these steps and treatment were given to me at Georgetown Veterinary Hospital and was charged a lot more with no resolution for Jerry. I absolutely felt heard and that my dog was taken well care of by Old Town Vet Hospital. I truly believe the staff wanted to get to the root of the issue so these ear infections do not keep happening. I would rate the staff and Dr. Harding 5 stars.

I originally found Old Town Veterinary Hospital during one of the hardest moments imaginable, when…read morewe needed help saying goodbye to our 16-year-old dog. Even though we had never been clients before, they fit us in quickly so our dog would not continue to suffer. The kindness and compassion they showed us during that experience meant so much to our family, and because of that, I transferred our pets there as regular clients. I had wonderful experiences with Dr. Mundal and always felt our pets received thoughtful, attentive care from her. Unfortunately, after she left the practice, my experience changed significantly. One of the vet tech experiences left a very bad impression on me due to impatience and poor communication. I specifically requested not to work with that tech again. Beyond that, appointments often felt unprepared. Rather than reviewing my pet's chart beforehand, I was repeatedly asked for information that was already documented in the file, including medication lists and prior treatments. It became frustrating to feel like I was constantly re-explaining established medical history. I also repeatedly received reminders for vaccines and services that had already been completed months earlier. After this happened multiple times, it began to create concern about organization, oversight, and confidence in the accuracy of my pets' records. It was disappointing because our initial experience with Old Town was so positive and compassionate. Ultimately, due to the ongoing communication and organizational concerns, I decided to move my pets' care elsewhere.

Yo they saved my fat little cats life after he decided to get the nastiest infection I've ever seen…read morein my life Thank you-Dos

Queenie had an abscess tooth. A tooth fell out Thursday. Dr Swathi saw her first thing Friday and…read moreprovided an antibiotic. On Monday Dr Swathi put her under anesthesia and performed surgery removing 7 teeth. Dr Swathi is very detailed oriented, extremely gentle and precise with her work. Her support staff monitored Queenies blood pressure and vitals while under anesthesia. The process went very smooth, I was very happy and grateful the attention given to Queenie by the staff and the skills to help Queenie get her health back. Prices are reasonable. I recommend this Pet hospital. I gave five stars and would give more if it was possible. Glad we have this place now to take her.

Great place for your furry babies. Our first visit but they made us at east and great serviceread more

My. Diog is very sick and they can't work him in ? Why have a vet ? My poor dog has diarrhea and…read moreis throwing up and he is a smaller dog . You can't wait with smaller dogs .

I highly recommend Patriot Animal Hospital. The staff is welcoming, compassionate, patient and…read moreprofessional. Our first experience with PAH was when we had to bring our beloved little terrier, Tucker, in to be put down. As heartbreaking as it was, they were all so supportive, understanding and respectful of our little guy. A short time later, we brought in our little poodle, Gracie, for a teeth cleaning. She ended up needing pretty extensive work done on her teeth. Dr. Mathiak took all the time we needed to explain everything thoroughly and never pressured us to do anything we weren't comfortable with. We ended up doing everything she recommended and Gracie is like a new dog! She's back to being energetic and playful. If you are looking for a vet, this is an excellent choice!

Had a great first impression so far. I've driven past this place all the time since moving up to…read moreGeorgetown and the building and sign was always so eye catching. I'm glad when I needed to bring my kitty in for an exam, they were very warm and friendly. The establishment is very clean and inviting - doesn't feel anything like a boring sterile animal hospital and is family owned. It really made a huge difference to have the owner step in to say hello and briefly talk about the story of how this place come about. Truly a wonderful place with wonderful staff.

We've had both of our cats visit Emerald recently for exams. One needed follow-up dental work and…read morecleaning, as well as attention for a long-standing condition. Dr. Cassens and her team of vet techs (and high school interns) have been wonderful. Their approach to care gives a big nod to maintaining the relationship between you and your pet. It's obvious that those in this office care deeply for their patients. My daughter brings her cats here as well, and is very happy with the quality of care and level of compassion they show for both pets and their owners. After every visit we've received an email documenting what was discussed, and a separate one with the charges. We've never had to wait long to get in, and have never been in a situation where dogs were in the same area as cats. The facility is large, with a separate building for surgeries. The grounds include plenty of parking and a mix of wildflowers and whimsical sculptures of animals. Your pets deserve the kind of care they'll get at Emerald.

I've never been so disrespected by a vet, hanging up the phone on me, when I called to let her know…read moremy puppy wasn't doing well, after the spay surgery she received from her that morning! I advised her about my puppy moaning for hours, only to wake up "screaming" and "yelping" at the top of her lungs. "Oh, that's normal for her to moan", said Dr Cassens. But not before 3-4 attempts to reach her personally, to no avail. Dr Cassens, as she advised me, "doesn't have time to take calls from clients anymore". She then proceeded to insult me by telling me that she can't have me making her staff uncomfortable with my complaints, when I've NEVER complained until 2 days ago. After a discussion about the ridiculous pricing of the spay they originally quoted me 2 days ago ($500-700), I take my 8 lb mini schnauzer puppy in, and they had increased the quote to ($600-800). Of course I said something. Dr Cassens even admitted that she was a vet charging on the HIGH END. Needless to say, I made a TERRIBLE MISTAKE going here. What's amazing, is that Dr Cassens readily admitted that that she has changed in many ways over the last several years. She admits that her prices have gone way up, that she's paying her employees salary double what most other vets pay. And she admitted that she has LOST many of her clients because of this. Imagine that?!

Just had a great experience here!! I needed to get travel certificates for my two Chihuahuas…read more After calling around after my current vet clinic didn't offer this service, I contacted both Firehouse in CP and Whitestone. Vet appts and certificates were going to be $349 for each pet. Whitestone Animal hospital was only $200 for both Ugo and Uma!! This saved me $500!! The emergency vet and techs could not have been better. They let me calm my anxious pets as they examined them. This made it so much better for my two little ones. Front desk was awesome too!!!

We had a great experience at Whitestone Animal Hospital! Booking an appointment was super easy, and…read morecheck-in was a breeze. I especially loved their front desk area--it's adorable with all the cute signs and photo op spots. Such a fun and welcoming touch! Everyone we interacted with was kind and professional. While an emergency came in during our visit and caused a bit of a wait, we totally understand that those things happen, and the exam room we were in was very comfortable. One thing I would have appreciated is a bit more transparency around the cost of the various add-on services they offered. They definitely presented everything in a helpful--not pushy--way, but knowing the prices up front would have made decision-making easier. That said, their prices overall seem very reasonable, and my husband and I feel good about making the switch to them!