We have been taking our pets here for years Dr. Martin is the best and has gotten us through rough…read moretimes and is very compassionate. The staff is sweet and amazing to work with as well.

Comanche literally saved my dog's life. She was near death and they held their doors open passed…read moreclosing time to get an IV bolus going. That kept her alive until we could get her to the ER. It took a few weeks of touch and go as she did not eat, but continued to pass copias amounts of blood. Now, she has fully recovered from that near-death experience.

They are great especially with Great Danes, just make sure to get Dr. Lindsay Riddickread more

If you want a horror story I have one, if you want a story of being robbed blind I have that to…read more 2 years ago we had to put our dog down, very sad, we came in as entire family it was handled very well, but that vet is gone and so is the care we felt. A year later my wife and daughter bring our new puppy in for a first check up....and they brought them all into the room where they put our dog down. Absolute low class and zero thought and we had to talk our 9 year old down from that. The Horror. So new dog fully grown, I say hey are you charging us more fore these meds because we come in, because other retailers are much cheaper. "Oh, well if you use our online shop we price match...." -front desk 3 freaking years of buying one at a time and NO ONE told us they ever had an online shop. I come to find out, because we did what they ask, "just come in get her weight and we will give you her meds right there" was a a 30.00 clip for every dose!!! The robbery.

Fact‑Only Review of Dr. Vijayshela Gudipally (Based on TBVME Orders)…read more Disciplinary History 1. 2015 Agreed Order - Docket No. 2015‑202 The Texas Board of Veterinary Medical Examiners issued an informal reprimand to Dr. Vijayshela Gudipally in October 2015. - The Board found that Dr. Gudipally violated Rule 573.28 (Observance of Confidentiality) by directing staff to publicly post details of a patient's care on the clinic's Facebook page without authorization. - "The response was public, and included details of the care and treatment Respondent provided for Willow." - This violation subjected him to disciplinary action under Texas Occupations Code §801.402(6) and §801.401. - The Board ordered an informal reprimand and required compliance with all laws and Board rules. - Dr. Gudipally signed the order on August 27, 2015. --- 2. 2018 Agreed Order - Docket No. DK2017‑212 The Texas Board issued a second disciplinary order against Dr. Gudipally in July 2018 concerning treatment of a canine patient ("Kat"). The Board found violations of three professional‑conduct rules: A. Rule 573.22 - Professional Standard of Care - The Board found deficiencies in diagnostics, surgical technique, postoperative monitoring, and medical record detail. - "Respondent's medical records do not include details necessary to substantiate or document the examination diagnosis, treatment provided, and surgical procedure performed." - "Respondent did not offer additional diagnostics, such as a fine needle aspiration biopsy." B. Rule 573.24 - Responsibility to Refer a Case - The Board found that Dr. Gudipally did not offer referral to an emergency facility for overnight monitoring after the patient showed lethargy and hypothermia. - "Respondent did not offer a referral to an emergency facility for overnight monitoring." C. Rule 573.52 - Patient Recordkeeping - The Board found that the medical records lacked required documentation, including mass measurements and surgical details. - "Respondent's medical records do not include measurement of the masses." Outcome for the Patient - The canine patient died overnight at the clinic on March 4, 2017. - "They discovered that Kat had died overnight." Disciplinary Actions Imposed The Board imposed the following sanctions: - Formal reprimand - $2,000 administrative penalty - Mandatory continuing education: - 3 hours recordkeeping - 3 hours soft‑tissue surgery - 3 hours anesthesia - Refund of $660.75 to the client - Requirement to comply with all laws and Board rules - Dr. Gudipally signed the order on May 9, 2018, and the Board adopted it on July 31, 2018. --- Summary of Documented Facts Across two disciplinary orders (2015 and 2018), the Texas Board of Veterinary Medical Examiners found that Dr. Vijayshela Gudipally violated multiple Board rules, including confidentiality, professional standard of care, referral obligations, and recordkeeping requirements. The Board issued one informal reprimand (2015) and one formal reprimand with monetary penalties, required continuing education, and a client refund (2018).

I love this place. I take all 3 of my dogs here. The staff is absolutely fantastic. Friendly and…read morecaring. I especially love Dr. G. How many vets get on the floor with your dogs and kiss them? He does and it is very obvious he cares about them. The office is spotless and will be moving to a larger and updated space soon. They are open 6 days a week and also have an office in Hutto. Pflugerville residents looking for a vet that cares this is your place.

The care provided was wonderful and the staff extremely professional and thorough. The rating is…read morelow because of charges. I was well aware of the charges ($800+) for the dental cleaning. However, I was floored when an additional 2.5% fee was added for credit card processing. I've not experienced this at another veterinary office. I've not yet decided whether I will look elsewhere for continued care for my sweet Oliver.

Dr. Davies was Merlot's veterinarian, and I'm so grateful for the compassion she showed him. Merlot…read morewas a reactive dog, but she was always incredibly patient and took the time to find medications that helped his temperament and made vet visits less stressful. I also appreciated how much she cared when we medically boarded him there while we were out of town--it gave me real peace of mind. When Merlot passed away from CHF, Dr. Davies was so kind and honest, helping me understand it was time. I'll always be thankful for the care she gave Merlot and the compassion she showed me during such a hard moment.

A shout out to the best animal clinic in Georgetown TX. GOOD WATER ANIMAL HOSPITAL. Excellent…read morestaff and best care. Thank you all.

expensive. We live in Suncity. I told them we have a limited income, and they would keep that in…read moremind. $500 for a well check. I think they have stars in their eyes. There are better alternatives.

My doodle girl has been going to this office for several years and the experience has always been…read moreconsistently great. The front desk folks and techs get to me in a timely manner, even if it's busy, and they all love on my dog so much I swear she doesn't realize she's at the vet. Prices are on par with other vets in the area, maybe even a little less because they don't try to upsell you. I can trust their recommendations because they genuinely care for your pet's wellbeing. I wish they were my doctors! :) I'm ok going to anyone at the office, but Dr. Baugh and Dr. Kingston have been particularly great to work with!

We've been coming here for years with our two greyhounds. But never wrote a review! We LOVE it here…read moreand highly recommend it for all, especially our sighthound friends. We have had fantastic experiences with Drs. Willis, Baugh, and Grimm. All amazing, patient, thorough, caring, knowledgeable... truly lovely. They have helped us through soooo many issues with our pups. Emily and the front staff are also amazing and such a delight to see on our visits. Grateful to have found Great Oaks, knowing we can trust them to care for our hounds like they were their own. Love.

I love the staff! They are so good with my babies! Never judgemental about their nails being so…read morelong, or the fleas they get every year.

I just want to ask on here how pissed off would you be if you took your dog in to get neutered and…read morewhen you got them back they told you that one of the nurses thought it was a spay and had already shaved off half of their belly for a spay! I am pissed when I picked up Buckeye up they told me they had started and that it was a small area okay fine whatever I did not realize how big it was until I actually got Buckeye home. How the hell do you not notice a penis and balls and assume it's a spay! I called and even came in in person to talk with them about getting a discount for their next visit or at least a credit or something and was denied and told no because the hair will grow back. So every dog that goes in there should expect to get a haircut and shaved incorrectly because no one can tell what the differences between a neutering and a spay is Husky hair takes longer to grow back and if shaved incorrectly might not grow back the right way. I know it's just hair and that it'll grow back but I did not pay for him to get inaccurately shaved for a procedure that doesn't even apply to him. I didn't even get an apology from the person or a phone call letting me know what they had done. I do not recommend this place where

I originally found Old Town Veterinary Hospital during one of the hardest moments imaginable, when…read morewe needed help saying goodbye to our 16-year-old dog. Even though we had never been clients before, they fit us in quickly so our dog would not continue to suffer. The kindness and compassion they showed us during that experience meant so much to our family, and because of that, I transferred our pets there as regular clients. I had wonderful experiences with Dr. Mundal and always felt our pets received thoughtful, attentive care from her. Unfortunately, after she left the practice, my experience changed significantly. One of the vet tech experiences left a very bad impression on me due to impatience and poor communication. I specifically requested not to work with that tech again. Beyond that, appointments often felt unprepared. Rather than reviewing my pet's chart beforehand, I was repeatedly asked for information that was already documented in the file, including medication lists and prior treatments. It became frustrating to feel like I was constantly re-explaining established medical history. I also repeatedly received reminders for vaccines and services that had already been completed months earlier. After this happened multiple times, it began to create concern about organization, oversight, and confidence in the accuracy of my pets' records. It was disappointing because our initial experience with Old Town was so positive and compassionate. Ultimately, due to the ongoing communication and organizational concerns, I decided to move my pets' care elsewhere.

My dog has chronic ear infections. I previously went to Georgetown Veterinary Hospital and was…read morecharged over $350 and my dog's ear infection never got better. I asked them if I could come back and they wanted to charge me more money. This time I too him to Old Town Vet Hospital. Emily [technician] was so extremely nice and helpful. She told me about home ear flushes I can do with Jerry. Emily was also very thorough explaining to the doctor what was wrong. While I was there I found a tick on my dogs ear. Dr. Harding was able to remove the tick and gave me instructions of odd signs to look for if my dog was affected. Dr. Harding told me about allergies my dog may have that might be contributing to his ear infections that I had no idea of. She gave me several different options for allergy treatment. She also gave me ear drops and prednisone to help with Jerry severe ear infection. Dr. Harding spent a lot of time going over treatments to prevent these chronic ear infections. She also gave me options that were more cost effective. Savanna came in at the end and gave me the medications and checked us out. None of these steps and treatment were given to me at Georgetown Veterinary Hospital and was charged a lot more with no resolution for Jerry. I absolutely felt heard and that my dog was taken well care of by Old Town Vet Hospital. I truly believe the staff wanted to get to the root of the issue so these ear infections do not keep happening. I would rate the staff and Dr. Harding 5 stars.