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    Healing House

    5.0 (1 review)
    Open 8:30 am - 5:00 pm
    Updated 2 months ago

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    6 years ago

    Helpful 4
    Thanks 2
    Love this 3
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    Lilac Center - North Kansas City - Side View

    Lilac Center - North Kansas City

    2.4(31 reviews)
    3.5 mi

    Poor care experience in IOP. No followup when asked for contact regarding child's lack of progress…read more Blamed caseloads which doesn't make sense due to the fact IOP is a set size and should include follow-up with parents. Child "graduated" from IOP despite there being no sustained change and higher depression and anxiety scores on screening tool at "graduation" than intake. At graduation the therapist asked if we had a therapist even though she spoke to our therapist the week before. It's clear she wasn't familiar with my child's case despite weeks of "treatment". Poor admin, billing, and front desk practices. I provided my insurance card three separate times because they didn't have a record of it. A year later I was billed for sessions they didn't submit to insurance on time which I have been disputing for months but no one seems able to understand the issue exists on their end. Took multiple calls and portal messages for someone to final respond about the billing dispute. This place deserves its poor ratings. I only wish I would have looked at reviews before investing the time and money into something poorly run and ineffective.

    1) Predatory billing...they charge your credit card with no statement or date of service to explain…read morewhat it's for and the billing in KC doesn't return messages and they send you to a call center by phone in California that isn't even able to be verified as legitimate!?! 2) Obviously a toxic work environment. The therapists in Topeka were awesome!! But wow, the staff turnover is very noticeable! They are there then they are gone! 5 therapists walked out at once one day apparently! Both of mine gone, and agency dropped us without notice, agency provided no support! 3) They are falling apart and the facilities and operations are not up to par. The basement group room is unbearably cold in the winter. Dead bird on back deck for a couple months. Don't shovel snow at the end of the ramp which is hazardous for people with low mobility. 4) Apparently, they are owned by a multi billion dollar agency which buys facilities on credit and doesn't bill for over a year, so why? The "NOT OWNER/PRESIDENT " of the company explains that they have just had a "rocky start" and can't figure out how to bill insurance! They finally got to it and billed me for the last 6 months all at once overnight on my credit card for $588 in copays. And, they just lost out on the first 6 months of service because it was too late!?! Ha!!I don't see any longevity here!! Imploding big time!! I'm not even sure if they are still open because I called/messaged a total of 3 times with no response. CONCLUSION: What the heck??? Never have seen anything like this!! Hmm...I was really hopeful, but nope!! Good therapists, bad place!! EXPECT CLIENT ABANDONMENT, I guess!!

    Photos
    Lilac Center - North Kansas City - Entrance on the back side.

    Entrance on the back side.

    Lilac Center - North Kansas City - Front of building from Buchanan St.

    Front of building from Buchanan St.

    Lilac Center - North Kansas City - Lots of parking available!

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    Lots of parking available!

    Vilash Reddy, MD - One Life Psychiatry - Dr Vilash Reddy

    Vilash Reddy, MD - One Life Psychiatry

    3.8(10 reviews)
    2.6 miGreater Downtown

    I appreciate the care I'm receiving from Dr. Reddy. Honestly with unlucky referrals from physicians…read morein the past, I was hesitant. Dr. Reddy listens to my needs. The important thing is: he truly believes I hated tapping my foot. I hated not focusing and not finishing reading. I was going crazy like the Energizer Bunny. I was surprised he would even listen to me. But he did. He gave me a workable care plan and medication. He readjusted my medication and it's a game changer. He speaks at my education level also and I appreciate that. I hope he continues to be my psychiatrist.

    Dr. Reddy is hands down one of the most compassionate, understanding, and effective psychiatrists…read moreI've ever met. From the very first appointment, I felt genuinely heard and cared for. He doesn't just prescribe and move on -- he takes the time to understand why you're struggling, and helps you build real tools to manage and overcome it. He's incredibly knowledgeable, patient, and down-to-earth, which makes even the hardest conversations feel comfortable. You can tell he truly cares about his patients and their progress -- not just as clients, but as people. Thanks to Dr. Reddy, I've made real progress in areas I thought were hopeless. He's helped me get my life back on track and given me hope again. I can't thank him enough for his kindness, guidance, and professionalism. If you're looking for a psychiatrist who actually listens, understands, and helps you move forward, Dr. Reddy is the one you want in your corner. Melanie Crane

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    Vilash Reddy, MD - One Life Psychiatry - Office

    Office

    Vilash Reddy, MD - One Life Psychiatry - Logo

    Logo

    Vilash Reddy, MD - One Life Psychiatry - Scar this QR to see all the best experiences One Life Psychistry has to offer. Not your typical psychiatrist. We heal all ages holistically

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    Scar this QR to see all the best experiences One Life Psychistry has to offer. Not your typical psychiatrist. We heal all ages holistically

    Healing House - c_and_mh - Updated July 2026

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