Every time I have a massage with Ashley, I think about how I can fit more of them into my life. I…read moresaw her for a massage twice pre-covid, then took a looonnnggg break due to covid and other personal issues. The office is located at the corner of Long Pond and English Roads, and shares space with other businesses. There is a small stairwell to climb to get to the office, and they are appointment only. Ashley is a caring practitioner, asking about any medical issues and what areas you'd like to focus on during your massage. I saw her this past weekend for a 90 minute lavender sugar scrub massage, which was as relaxing as it sounds. I actually drifted off during it. She worked out some extreme tension in my neck and shoulders, and though I was slightly sore the next day in those areas, I feel fantastic now! I am truly thankful for Balanced Massage Therapy on this #ThankYouThursday.

I've gotten 2 prenatal massages here and I can't wait to go back for another! She gets out of all…read moreof my tension and she has tips for other ailments that I'm experiencing. I will definitely keep coming back!

My body and mind left feeling so relaxed. It was an amazing start to the new year! My girlfriend…read moreand I saw Bob and Sarah last week. They were super flexible with our appointment. They spent the right amount of time (not too much and not too little) getting to know us and our bodies before beginning. We both got 60 minute deep tissue massages and they really did spend 60 minutes working on us. For $70 each, it was definitely worth it. And what better way to spend a cold day!? In my opinion, any great experience at a business gets 4 stars and its either an exceptional product or exceptional service that earns it 5 stars. They earned it for both. Can't wait to visit next time I'm in Rochester. My back and hamstrings are still feeling happy. Thank you!!

They're rated 5 stars for good reason!…read more A few weeks ago, I was running on the treadmill and turned my head to stretch a bit. One of my first runs of the year. About an hour after the workout, I was tight and in pain in my neck...left side. I sat all day thinking it would calm and go away and it didn't. By the end of the day, I was using my entire body to turn my head. Strange enough, the exact same thing happened last year while running on the canal path with a girlfriend. It was one of my first runs of the year, we were chatting along our run, and I would look over every now and then during the run. After that run, I had an awful pain and tightness that wouldn't go away. Last year, I contacted an LMT to try to work out the pain (& what I thought was a knot). Unfortunately, that LMT wasn't able to rid of the pain and she referred me to a Chiro. I ended up going to that Chiro twice weekly, for about 6-8 weeks. After hundreds of dollars to the Chiro, I felt better. THIS YEAR, when the exact same thing happened on the OTHER side of my neck, I headed to Yelp to find a different LMT and see if this could be worked out thru massage instead of the Chiro. I CAN'T BELIEVE IT!!!! Bob used a soft tissue technique and worked on my upper shoulder and neck area the entire hour. That did it. Bob did it! He was able to find the pain and heal me. No miracles happening, just pure competence in his profession. I am SO impressed and I'm happy to refer them.

Visiting from out of town and a friend recommended Melissa. After a long day of traveling, this was…read moreperfect ending- the massage was really deep pressure and she worked out all the knots in my neck and shoulders. Definitely will come back next time I'm in the area!

I am someone who gets a message once a month. My regular message person was too busy to get me in…read moreand I was suffering from headaches related to my neck pain. I found Melissa on Yelp and thought I would give her a call. Melissa is really professional and accommodating. She made me feel comfortable and her massage was very good with the right amount of pressure to help me with my neck pain. I will defiantly go back to her again.

I'm not sure if I can use enough adjectives to truly explain how great Colin is! I've been seeing…read morehim regularly for quite awhile now and have made massage therapy part of my routine self-care/stress management. He truly listens, is so friendly and genuinely kind, is extremely affordable, modifies based on what is needed (and has different techniques he can apply), is very knowledgeable about why/how massage works, and is overall just a truly nice person. He asks how I am each time and remembers things (very well!) we've talked about previously. I truly cannot recommend Colin enough (and in fact have recommended at least 5 friends to visit him!). He's the best!!

Hands down the best massage I've ever had. I visit Colin monthly and he's consistently excellent…read more Also very interesting to talk to and has a great sense of humor. Very reasonable prices make it easy to become a regular. Comfortably located in a South Wedge Victorian home.

My husband and I have been clients of Empire Therapeutic Massage for many years. Katrina is so…read moreinformative and is excellent with diagnostics! I have a variety of ailments and pains and she not only explains why I have them but also gives you great tips for stretches and OTC items to try. She cares so much about her clients and her business and it truly shows! I highly recommend her! It's worth every penny!

I'm not really sure what to say.... I've had massages in…read moredifferent countries and of course across New York State. But I've never had one like this. Pros- -massage table was comfortable - the place was easy to find. I chose to park on a side street and walk a block because I wasn't sure about parking -people were nice Cons - my room was fairly well lit. Didn't help with feeling relaxed -my masseuse didn't turn music on until about 6-7 mins in. So up till then all I could hear was outside the door and my masseuse's breathing. Ugh! -the music was light jazz which would have been perfect for a cocktail party. There was no spa music which usually gives me that "zen" feeling -what my masseuse did on one side of my back, she did NOT do to the other. She favored my left side for some reason -I kept feeling a pulling on the sheets and I wasn't sure what that was. She kept stopping and doing something to the sheets -her strokes were not smooth and uninterrupted....they were choppy -she did not guide my body into the places they ought to be. Most masseuses gently place your head, leg, arms where they ought to be and promptly cover what is not needed for warmth. -she was texting while giving me the massage. Ugh! THE BIG CON---she LEFT midway through my massage to check if her keys were in her car. Again, I've had massages all over the globe and never have I been left in the room. She didn't even add on time for the time she was gone! I almost walked out Usually with massages, I'm in a completely relaxed state and drift between asleep and awake. With this one, I left fully alert and anxious for it to be done. I felt like I needed to go to the spa afterwards :-(

I have been going to Carrin for massage for a few years now, and there has not been a single…read moredisappointing experience. She listens to you and caters massage experience based on your needs and requests. She has also proven to be a great resource when it comes to providing any skin related advice. She is always willing to work with your schedule and is extremely responsive to any queries. Would highly recommend her!

Best massage I've received in my travels. Very professional and asks the questions and checks in to…read moremake sure to get any effected areas. Would definitely return whenever I'm in the area

I paid for a 90 minute massage. They ask for the tip while your naked and before they start the…read moremassage which was super uncomfortable. then the person tried to argue with me about the amount i chose to tip before my service. She also ended 15 minutes early and stated that the time it took for me to go to the bathroom, which was only 2 minutes and the time it took me to get undressed gets deducted from my massage time. On top of that the massage itself was not good. She spent about an hour massaging my arms and she was not paying attention to my body at all. She provided me absolutely no relief and about 5 minutes before she stopped she brought up the tip again.

Friendly staff. You get what you pay for but as a minimum wage employee i was more than satisfied…read morewith the relief i recieved. Highly recommended

I heard of this place through groupon and im glad i did. It's close to my house and it's easy to…read morefind. Its nice and quiet, clean, and has beautiful treatment rooms. You can book online (love it), but they ask you to call to make an appointment if you've never been. They got back to me the same day and were able to get me in the next day! I had Aaron as my massage therapist. He was very knowledgeable and professional. He made me comfortable right off the bat. We chatted briefly before my session and went over any issues I was dealing with. Instead of giving me the same old boring massage, he actually listened to me and concentrated on my trouble areas. He had a heated table, which i love even in the summer because i am always cold and he had soothing music playing in ther background. I don't treat myself very often, but I will come back to this establishment. I also like the note the owner has on the Yelp page, you can tell they really care about what they do and truly want to help their clients feel better. Thank you Aaron and Hurts So Good!

Tried Hurts So Good for the first time. I enjoyed one hour and thirty minutes of full body and foot…read moremassage. The massage therapist was amazingly professional and made sure that everything went well. She was mindful and present during the massage. She took her time massaging what needed more work than other places on my body. In some other massage places, sometimes I feel the rush by the therapist, either because they were running late, or have too many customers on thier schedule, maybe? My therapist (Julia) made me feel that she enjoys and loves her job! I Would definitely go back again.