I love this place! Booking was easy and I opted for a 90 minute massage. La Juana greeted me on the…read morefirst floor in a warm, peaceful space. We had a consultation to review what was going on with my body. Then, she brought me downstairs into her wonderful massage space. The massage was beyond amazing. La Juana's hand work is strong and moved with intention to address my problem areas. She was very accommodating during the massage: variations in pressure for different areas, music, temperature, etc. At the end, she gave me recommendations for stretches, products, etc. I had a wonderful time here and can't wait for my next appointment!

LaJuana has a true gift. Her space is the very definition of welcoming and healing. On a trip to…read moreNYC, I booked my partner and myself the 60-minute massage. The experience was so intentional, starting with a short consultation during which she asked questions to get to know us better, and then an explanation of what to expect during the massage. She used a variety of techniques during the massage that reminded me of Thai massage + Swedish + hot stones and some other tools that I had never experienced before. As a Black and Asian person respectively, my partner and I both value wellness care facilitated by people of our same identities. The quality of the energy here is so easy to surrender to. We are so grateful that this place exists--it really lives up to its name as THE Spaaaht!

A total unprofessional. She canceled my appointment after several weeks of it being booked because…read moreshe apparently only treats pregnant people and women only. Neither her social media or booking site mentioned this. Really disappointed by this sudden cancellation which has no logical explanation.

Repeat customer... that says it all. NYC is full of massage therapists, but Carolina is AMAZING…read more She makes sure to tailor your session for your specific needs. The aura at her location is so soothing, calming and refreshing. I received massages before I was pregnant and now during my pregnancy. She is just so amazing with her hands, gentle and rough where needed. Worth every penny!

I paid $125 for a Deeper Healing massage. It was very intentional with telling them that I did not…read morewant a Thai massage and that I had a sensitive lower back. Before going in for the service, I reiterated this and I was very clear that I did not want any kind of Thai massage or bodyweight massage. Immediately this person's entire body weight was on me . I began to feel pain and alerted this person, but eventually had to stop the massage because the pain was too great. I ended up leaving 10 minutes in. I have had many deep tissue massages in my life, and I have never experienced this kind of pain. An hour or later, and I can't even move my shoulder. In addition to this, About two minutes into my massage I hear the door open and somebody walked into the room while I was on the table, which was very unnerving and made me feel very unsafe. I was laying there mostly Naked, already not being heard about the type of massage I want only to realize that somebody entered the room and I couldn't see who it was. I do not recommend this establishment. UPDATE: Siya was very responsive to my concerns and very open to finding a solution. They refunded my money and offered a complimentary service. I appreciate their understanding of the necessity of consent and privacy when undergoing treatment. Rating updated to reflect responsiveness.

The best "Combo Massage" I've ever had. Kate was excellent and as I have #Parkinson's, the massage…read morethat she recommended was ideal. Highly recommend.

The name of the spa is what it is. Staff & service was good…read moreand it was a nice place. good music and it was nice. would recommend

Completely new spa under new owners. Received a waxing and a massage, as a guy it was my first time…read moregetting waxed, they made me feel comfortable, were super friendly, and did an amazing job. The masseuse was professional, friendly, and had amazing hands on top of being really beautiful. They have my complete recommendation. After note: I think the name of the spa may have changed, not sure, but same location listed here.

Nice clean space, they offer a lot of beauty services at very reasonable prices. Their method of…read moretaking customers is by walk in so no apt is needed which is good being that I tend to come after work around 6pm. I come here to get massages and Rafaella does an amazing job.

Been going to this spa in the Bronx for a little over a year. Its pretty clean, they specialize in…read morepost operative healthcare, and they're pretty affordable. I found out about this place on Facebook after having cosmetic surgery. I needed for my back to be drained of fluids and I called around to a few places and found this place to be nearby and a lot cheaper than other places. It is a dominican owned spa so majority of the women who work here speak little english. The parking is street parking but i never seem to have a problem finding a place to park. It is not the most safe area but i've never had a problem coming or leaving. If your looking for lymph drainage massage, a faja, or to get drained check this place out.

Still 5 stars almost 4 years later. #treatyoself Managed to…read morerelease a lot of tension in my body over time. I don't have to as frequently as I once did. These massages definitely kicked off my "healing journey" and now are something I get to do for fun or just to maintain my body as I exercise. Pain in the hip went from eased to nonexistent. Worth it.

Lexson Therapy worked me wonderfully! Alexson Roy responded to my request for a massage therapist…read morequite quickly. Alexson is one of the few massage therapists who handle holistic wellness matters professionally. He was punctual and on point with the session. Furthermore, he has the most impeccable touch in the game. He knows about human anatomy and is also a good converser. Not only did he respond quickly to my concerns, but he also made sure I was happy with the session that he administered and the progress that he made. I would not hesitate to recommend him to anyone who desires or needs a massage therapist for their own well-being... Thanks a lot, Lexson! Kuddos to you......

The massages are acceptable, though sometimes too rough; however, my visit today was a particularly…read moreunpleasant experience. I've given them four chances, but today was the last straw. They demand tips--even though I always leave one for a 1.5-hour session--and they are incredibly pushy, forcing you to give them the amount *they* want, even though there is no posted policy regarding tip percentages. If the staff are underpaid, they should demand better pay from their boss; as a customer, I feel pressured into giving an amount I didn't agree to. Anyway, don't go there unless you want a bad experience.

Excellent service but they don't tell you that the $15 tip is mandatory. I was going to tip anyway…read moreof course, but it would have been good to know that going in! My one hour $55 massage came out to $70 but it was worth it! Very kind staff despite the confusion.

First, let me get the good covered. The spa was clean and the staff were friendly. I had a great…read morefacial and a decent massage. Now, for the bad. First, they were 45 minute late for my appointment. I was called about 30 minutes before and told that they were running 10-15 minutes behind but it ended up being 45 - I was about to leave and they finally were ready. Second, ABSOLUTE lack of privacy!!! The treatment rooms are not private so all throughout my services there were people waliking through to get in and out of hte other rooms. No dressing rooms so once I was done with my massage I was not left to myself to get dressed and pulled together - I had to find my clothes and shoes that were still in the first treatment room and get dressed with an audience. I looked like a hot mess once I made my way to the reception area to pay since I had not had a minute to look at a mirror!

I've been a client for more than 3 years. I've tried most of their services: Lipomassage Permanent…read moremakeup, Microdermabrasion etc Wonderful experience....best rather should say excellent in all the areas. Stephanie, Sheina, José, Janett and Liza (the Staff) are very professionals and through the years they have made me feel not only like a special client but like a family member. Sometimes, after my treatments I just stay there to relax and enjoy Sheina's healthy yet delicious soup and Step's ginger tea love them!! I also want to mention that they are equipped with the most advanced and modern machines. The prices are very competitive and you arraign payment plan that best suit you!

My daughter bought me a Groupon gift certificate for lashes for my birthday. The install was…read morepainful, it burned my left eye. I told the tech (who never introduced herself) that it hurt. She repositioned the lil paper under my lid but as soon as she started placing the lashes it started burning again. What bothered me is she never checked back with me through the course of the install to see if my eyes were ok. I've had lashes done several times before and I've never experienced that kind of pain. Also I don't think the tech knew how to work with my kind of eyes. I have small eyes with slightly hooded lids. The actual install was for 80 lashes per eye however they are sparse and began to fall out 3 days after the install. I was very mindful to follow all her directions because I had plans for the upcoming weekend and I wanted to make sure they lasted. Also there is some disconnect with actual customer service. At the end of a service most lash techs give the customer a little eyelash brush, not this tech. I also tipped her $20 and didn't receive an acknowledgement a simple thank you would've been nice. Being that this is a black owned establishment I wanted to support so was going to book for a touch up in two weeks despite the mishaps. But after I thought about it, I changed my mind because I kept thinking about how painful the install was and the lack luster customer service, so I will not be back.

I got my lashes done by London. She did a great job! I like natural looking lashes and I really…read morelove the look she created.

I bought two Groupons for an hour-long Swedish massage and facial at Le Spa for $29 each. I first…read moreemailed Le Spa to book an appointment. No response. I then called and left two messages (a few weeks apart), trying to book an appointment. No response. I called again and finally got through. The person on the other end of the line spoke Spanish, but no English. I switched to Spanish and tried to book an appointment. She said she'd call back in 20 minutes. She didn't. The language wasn't an issue - I'm fluent in Spanish and we were able to chat easily. I gave the woman my phone number and it seemed like we'd finally made progress. We hadn't. The issue for me was never being called back or emailed, especially since I had prepaid through Groupon. It felt like a scam. Based on these four interactions with Le Spa, I have to conclude that they are not a professional business. I had to get both Groupons refunded, which was a process in itself. Maybe Le Spa is okay if you live in the neighborhood and can walk over to make your appt. in person, I have no idea. Maybe they give fantastic massages. I wouldn't know. I DO know that after this hooey, I NEED a massage! Businesses can thrive in NYC whether they are English-speaking or not. New Yorkers will learn new languages if it means getting a good deal (or an excellent massage) - at least enough of the language to book an appointment! Customer service, however, is a language that needs very few words. Just a general willingness to connect to the client, bring in the money, and provide the service that was paid for. They didn't.