Olivia Jackson MS, RD, LD Registered Dietitian is on my care team from Health Loft Nutrition. I am a complex and complicated patient with contradicting needs. Olivia has researched my conditions, has taught me how to meet my goals without judgment, and been a wealth of knowledge. She has made this journey less scary and has given me hope. She won't give up on you either! I highly recommend, 10 stars! read more

I completed all of their questions, uploaded my insurance and also scheduled an appt-just to be badgered through text to sign up-then find out I'm not in their system. Very unorganized and clearly their technology is lacking basic information gathering and appt confirmation-I am not starting with a company with this many red flags upfront. read more

Katie Gross has been an incredible and life-changing support for me. She brings exceptional care and knowledge to every single session. She helped me identify underlying causes for ongoing medical issues I've been struggling to understand for years. She so clearly cares about my overall well-being and always comes to our sessions prepared with fresh ideas. Katie also meets me exactly where I'm at -- providing accessible, affordable ways to live more aligned with my body. I highly recommend her for anyone seeking guidance on living with IBS or disordered eating. She's LGBTQIA+ affirming and trauma-informed; I couldn't recommend her more! read more

Danielle is so helpful. She listens to my concerns and all my questions. She is patient with me and gives suggestions for a variety of things to eat for my health issues. She is very easy to talk to, nurturing, and kind. read more

They lied on my insurance verification then charged me hundreds of dollars without explanation first. Only mentioned after several appointments that I "do not have a qualifying diagnosis." That's something they should've been aware of before. You don't care about patients if you can't be transparent about costs. read more

The nutritionist was extremely helpful so this review is not a reflection of her work. Health Loft is an absolute scam. They confirmed multiple times that it was in-network with my insurance and months later I have 10 claims from my 4 appointments and have been charged $500 after I explicitly asked them to pause charges. They are unresponsive and the lack of care is horrific. Avoid at all costs. read more

Fantastic dietitians who really care about you. I recommend them to everyone in need of a dietician. Danielle is the best!

I had a very disappointing experience. I was charged $100 before we had a meaningful consultation or established services. I have PPO insurance and intended to work with her throughout the year, but this initial charge without clear communication was unacceptable. I do not recommend based on my experience. read more

Within the first ten minutes of my first meeting with the nutritionist Melissa it was completely different than anything I could have imagined it would be. I remember saying to her that food and guilt go hand in hand for me. With that thought I always thought my worst relationship I had was the relationship I had with food. Through working with Melissa I have fixed my relationship with food and also repaired a relationship I had with my self confidence through thought provoking conversations, humor and her genuine kindness. read more

do NOT use health loft. i went through a whole process of signing up, giving them all my information including insurance card etc. After receiving the "good news we accept your insurance" message, i signed up for my first consultation. The dietitian was great and i scheduled a follow up. The next day i received email saying "ouuuups" we just found out your insurance does not pay for a health loft visit, but i can continue as an out of pocket patient. I immediately cancelled the follow up visit, as this is out of my budget. About two weeks later i got hit with a $156 bill for the first visit. I am still fighting to get my money back, as i never agreed to being a private patient. total scam! read more

First let me say that the nutritionist that I was set up with was amazing, very nice and helpful... I have no issues with her whatsoever... However, when it comes to clearing with the insurance company, billing, and collection, this company is extremely aggressive and not very customer friendly... They originally said they had checked to make sure that I was covered in my insurance to be able to use this service, after which I had five sessions... After the 5th session they came back to me and told me that oops you're not covered and you need to pay these bills at 156 bucks apiece... Fine, I understand mistakes, but here is where it gets terrible... Starting at the end of May, they started reaching out into my bank account and just withdrawing the payments for the five sessions every 2 to 3 days... Now I don't know about most folks, but I can tell you that in this day and age I don't have 156 bucks every 2 to 3 days for five shots for them to just go in and grab... I did reach out to the company through the one method that I could find online, by email... However, they never responded to my email, they just continued to take money out of my account without any prior notice... Be very careful dealing with this company! And double check your insurance yourself! read more

10 out of 10 would recommen. My dietician is Jenna Brown and I absolutely love her she is very supportive and gives you the tools you need to not only start your journey but to stay consistent read more

The dropdown list during the questionnaire said that Kaiser was accepted, but when I got to the end I got a message that said they're not able to accept it at this time. Would not recommend to anyone unless the process was clearer. read more

Met one time with someone for 15 minutes and have been billed $200. I do not recommend this company

I had a great experience. I was surprised out how much I could eat and still lose weight. Jenna Brown is brilliant and fun to work with!

Our nutritionist was kind and helpful. Unfortunately, the billing department puts no effort into working with your insurance. You will get no notification that your appointment wasn't covered until you're billed for $137 per appointment. In the span of 2 days, we recieved three bills for $137 each for appointments that had happened weeks before. Two days after the bills hit our account, the card on file was automatically charged for the bills-- with no warning. When we contacted the billing department, they gave us a list of the codes they sent to our insurance and told us to figure it out ourselves. We thought this was going to be a wonderful program to help us get our lives together. Instead, we now have credit card debt. While the nutritionists might care about the people they are talking to, this company is just another money-hungry business preying on people who come to them for help. read more

Dishonest company as verified by others here. I was assured that this would be covered by my insurance and now I've been charged over $500 for two appointments, one from weeks ago. They rush to schedule you without verifying your insurance. At least be upfront about your charges - $272 per hour is theft. I made it clear to the therapist that cost was a consideration and I was told that I'd know within a week if it had been covered or I'd be billed. I would ever have made a second appointment had I know it was $272. read more

Katherine Gross has been my nutritionist for about 6 months and i can't say enough good things about her. She has helped me develop a better relationship with food so i could stop dieting and just make better day to day choices. I am much better at seeing food as fuel for my life and not something evil that I'm constantly battling. She always has literature to support whatever subject we are talking about as well as lists of good nutritional websites or alternative snacks. I feel like she really tailored her approach to meet my needs. read more

I had a great experience working with Sofia Colantuono! I met with her for many months, and from our first meeting, she spent time getting to know me both as a client and as a person. She was incredibly insightful and empathetic as I struggled with food and body image, and her guidance was integral to my recovery and regaining my period. She was my favorite healthcare professional I've worked with regarding my dietary health, and I couldn't recommend her more! read more

5 minutes ago I could not recommend Morgan enough! She is wonderful to work with! Her work comes from a place of compassion and understanding, and it is incredible -- especially for someone like myself who struggles with food and the deficit diet culture. It is refreshing to talk to Morgan and see food and movement from a different perspective. Her knowledge and expertise are evident in every session as she explains different strategies and sets achievable goals that meet my needs. She is also lovely to talk to and makes telehealth fun and engaging. I highly recommend her! read more

It was my Midwife/ NP that suggested that I reach out to Health Loft as I was having some mid-life/ menopause issues with diet and weight gain. I was connected with Kerri Holmquist and after going through my initial consult, I was relieved that she had so many ideas and notes for me. Turns out that the diet that I had previously adopted wasn't working for me anymore NOR was my workout regimen. Through many conversations and keeping a food journal, we found a food program that would work AND added some additional workout pieces. Final result - I lost more than 30lbs of menopause weight that I had gained. Kerri was so patient and also helped me to think out of the box. It was helpful to have her support and know that nothing was "off limits". I have since given all my lady friends Health Lofts information and hope that they have as much success as I did, whatever their goals may be. THANK YOU Kerri!!!!!! read more

I initiated a consult with the goal of having someone tell me my exact calorie count and macro goals should be for weight loss. Turns out, I didn't understand what a Dietician actually does and I'm so grateful for that mistake! I've been working with Alicia for a few months, healing my relationship with food. Through the tools she's helped me learn, I've gotten to a point where I am able to look at all foods as fuel and start to enjoy daily life again. What I appreciate even more is the tools/concepts I've been learning with her have spilled over into my professional life, enabling me to be a more empathetic leader. It's an ongoing process to redefine my relationship with food and nutrition, but Alicia approaches each session with kindness, curiosity, and most importantly (for me) realistic goals that motivate me to keep achieving them. Can't recommend her enough! read more

HealthHub is perfect for whether your doing post-op rehab, or trying to correct an ongoing issue. I went to HealthHub with lower back pain, and James was able to properly assess and correct quickly! Although they are fairly new, they were extremely professional, and were friendly throughout my process. Highly recommend!! read more

I have enjoyed nothing but very positive experiences with both Morgan (nutrition counseling) and James (physical therapy)! Both are professional, encouraging, and experts in their fields. I highly recommend Health Loft. read more

Katherine has been so helpful at increasing my understanding of nutrition and has helped me begin to heal my relationship with food. I am feeling more energized by just eating more and talking about strategies to combat negative food talk from myself and others. Meeting online is really convenient and meets my needs. read more

James is a top notch PT. I can't say I have a ton of experience with PT's but I can speak to the fact that James had a great conversation with me about what I wanted to accomplish with my therapy, helped me understand the steps we needed to take to get there, and after just a few weeks I have seen considerable improvement with the back pain I came in with. It's important for me to be mobile and healthy for my toddler and he has greatly improved my ability to run around with him. Definitely would recommend. read more

I've been seeing James for my CRPS (Chronic Regional Pain Syndrome) periodically for the last three years and I have been so fortunate to find him! First off, it is incredibly difficult to find a physical therapist that has experience treating chronic pain and especially CRPS. I was fortunate to begin my treatment three years ago with him when I was first diagnosed by chance. He is knowledgeable about my specific condition, what treatments to use (like desensitization techniques, mirror therapy, and graded motor imagery, to name a few), professional, and most importantly has always been supportive of me and an empathetic listener during my journey. When he moved to a clinic outside of the area that I couldn't commute to due to my condition, I ended up seeing a few different therapists at some of the "big box chains". What a difference in how one is treated (and not for the better). The therapists there barely understood my condition. When they would work with me, they would do manual therapy to my legs so intensely that I wanted to literally scream. They would also barely work with you before passing you off to someone who hardly knew what they were doing which is how I ended up hurting my shoulder. I reached out to James after that injury and fortunately for me, he had just opened his own clinic right by my office and I was able to go back under his care. His sessions are always one to one with me, and he tailors each session based on how I'm feeling but pushes me just enough to make progress. My exercises are tailored to allow me to be active, despite my DRG implant stimulator which limits my mobility. Most importantly, I've always felt like I've been treated as an individual with him and not another number. I would highly recommend James and his clinic if you have chronic pain, CRPS, or any other injury - even if you didn't have success with physical therapy before, his approach is so much different than many of the other physical therapists that it's worth another chance just to try and be pain-free. read more

Amazing! I am so happy with the experience. Morgan is fabulous. She is very kind, intelligent, and easygoing. I learned so much about nutrition and what works best for me. I highly recommend it. read more

I've been working with Morgan for several months now. She is detail oriented, thoughtful, and very attentive. She took the time to get to know me and has really worked with me to create a personalized plan. I highly recommend her to anyone looking for an awesome dietician! Health Loft in general has been very responsive and professional. read more

I worked with Morgan for a nutrition consultation over the course of three weeks. Specifically I wanted advice on how to deal with hunger and how to eat more filling foods. Morgan helped me identify a number of different snack and food ideas, as well as how to properly divide my plate into proper portions, and I now feel that I have a better sense of how to eat in a way that's fulfilling and healthy. She was very friendly and easy to talk to--I'd highly recommend her if you need anything nutrition-related! read more

I wanted a nutritionist who specialized in eating disorders, so when Haleigh said that she had had experience with eating disorders I thought that was good enough. I was honestly a little put off from the very first session because she didn't seem very professional. I had several more sessions with her. It became obvious that she wasn't tailoring her information to suit my eating disorder recovery needs in an informed way and unfortunately I continued to be uncomfortable with her casual way of talking and presenting me with information. I have since found a nutritionist outside of Health Loft who is specialized in eating disorders and the difference between Haleigh's level of ED expertise and professionalism and my new nutritionist's is night and day. Maybe it was my fault for assuming 'experience with eating disorders' meant the same as 'specialized'. If you have an eating disorder, I recommend you do your research and choose very carefully. read more

James, my physical therapist, was absolutely amazing. I've done physical therapy before, but I've never had someone so competent put the time and effort into making sure that I really healed. James explained the science behind a lot of what he was doing, so I understood which exercises were the most important depending on the pain I had in a given day. When something was too hard or too boring to do, he cane up with new and different exercises to do! There was no scolding that I had to do what I was told, it was always just a question of how we can do it better and keep me motivated! Of course, physical therapy isn't just about exercise. James has an amazing ability to do the manipulations and massage stuff that physical therapists do. He helped me lose weight and even took the time to teach me about "regular" exercise you do at the gym for fitness. I can't say enough positive things about James! I am so grateful for what he did to change my life! read more

I made an initial appointment with Stephanie, a dietitian. I was very excited to learn that they seemed to accept my insurance. James, the owner and a physical therapist, was verifying my insurance and scheduled me with Stephanie for an hour. At the beginning of my appointment, I asked Stephanie if my insurance had gone through. I was still in the process of evaluating providers. She said that she would assume it had, given that the appointment was made. She texted James and was in contact with him throughout our conversation. I was assured by Stephanie that I would not be hit with any hidden fees at the end of the appointment. Of course, at the end of the day, I got an email from Stephanie that I was out of network. They asked for $130 for the appointment. I asked for the fee to be waived given my conversation with Stephanie and that James had not given me notice that I was out of network. James called me the next day and did not apologize, nor did he seem to think there was anything wrong. He did waive the fee, but said if I decided to work with them in the future, I would need to pay for the appointment. I won't be working with a provider who is either, at best, highly irresponsible with my money, or dishonest. It's a shame given that Stephanie seemed like a good fit and she did her due diligence to ask James about insurance. But James was unapologetic, defensive and rude. read more

Hands down the best PT experience anyone could ask for! I went to see James for uncomplicated moderate chronic low back pain. 4 sessions later, my symptoms have significantly decreased. James conducted a very thorough intake, and made recommendations that felt personalized and directly targeted my symptoms. Over the course of treatment, he appropriately adjusted his approach and offered insights into what is going on. Unlike other PT places, his visits are hour long, and you get the therapist to yourself the entire time! Part of the visit is physical manipulation and massage and I found it to be the best massage I have ever received. All in all, highly recommended! read more

I injured my shoulder skiing which prompted me to visit James. He immediately identified the root of the injury and provided a great mix of treatment to go along with exercises to build strength. I've felt markedly better since the appointment and regular practice of prescribed exercises. Highly recommend James! read more

Morgan is the best! She helped me meet some personal health goals through nutritional counseling and educating me about mindful eating. It never felt like hard work or restrictive eating, but rather a new way of approaching life through practicing wellness. Morgan is a great dietician, but more than that, she really gets in your corner and pulls for you in an educated, informed and relational way. Loved working with her! read more

I had a calf injury from running and contacted Health Loft to get PT to recover. James was an incredible physical therapist. He was able to see me virtually and give me exercises that helped me put a nagging injury behind me. He was also able to offer some practical tips on my running form to prevent injury and restructured my pre and post run routine to be safer and less prone to injury. Overall a great experience that exceeded my expectations! I highly recommend Health Loft! read more

Morgan is so helpful and supportive while making a lifestyle change! I was so nervous because I have worked with nutritionalist in the past who were very judgmental. Total opposite experience here! 10/10 recommend. read more

100% covered by my insurance, I love the person I work with. It's great :) I have hypothyroidism and I've learned so much about how to reduce inflammation and I've never had a better relationship with food. Highly recommend! read more

Honestly, I woke up without pain for the first time in what seems like forever. I've been to plenty of PT's, massage therapists, chiropractors, yet none of them have done such a thorough and in depth exam/treatment as James. Not only was he able to pin point the exact pain areas and work through the tension, but he was able to offer solutions that I can work on, on my own (apparently I suck with my posture, and mostly everything I do that involves movement haha). I'm hoping with James continued help, I will soon be able to have my consistent back and hip pain resolved! read more