This is the best med spa in the Chicago/ Gold Coast area! Wonderful nurses who listen to exactly what you need and provide professional, knowledgable advise. the staff is kind and professional Cute spa and convenient location thank you! read more

Can I leave a no stars. This is an absolutely terrible place. They have no follow up. I had a terrible reaction to Nadia's juvederm injection. I had to call Juvederm Support for follow up instructions. They refused to contact a Nurse/Injector in another Office. I called their Medical Director & filed with my Bank for refund. Filed with Better Business Bureau. Followed up at Northwestern Urgent Care. DO NOT GO HERE/ read more

Mia was great for my first time getting fillers and botox. She walked mw through all steps and answered all questions I had. Very happy with my results and professionalism from Mia. Will def be coming back. read more

I saw Mia for dysport. She was lovely: very professional, not pushy, and knew a lot about the options. I was able to get in for an appointment quickly and the MedSpa was easy to find right in my neighborhood. read more

I had a great experience at this med-spa. The treatments were reasonably priced and the aesthetician, Mia, was amazing. I will absolutely keep going back to the spot. They have really good promotions and lots of Groupon specials. Easy to get to and a nice space. read more

I rarely leave negative reviews, but my experience at Pure Medical Spa was extremely disappointing. I had a Signature Hydrafacial scheduled for 6:00 p.m. When I arrived, the receptionist informed me that the Hydrafacial machine was malfunctioning and that my appointment would be delayed by about 25 minutes. While it wasn't ideal, I understood that technical issues can happen and agreed to wait. Unfortunately, the 25-minute delay turned into a full hour. What made the experience even more frustrating was that, while I was still waiting, the next client for a Hydrafacial had already arrived. When I was finally taken back, the treatment felt rushed because another customer was waiting. The Signature Hydrafacial is advertised as a 45-minute treatment, but mine lasted only about 30 minutes. After waiting an hour past my appointment time, I expected to receive the full service I had booked--not a shortened version. I paid for a 45-minute treatment but did not receive one. I understand that unexpected issues happen, but what matters is how a business handles them. I would have appreciated honest communication, the full treatment, or some effort to make up for the inconvenience. Instead, I left feeling like my time didn't matter. Unfortunately, based on this experience, I would not recommend Pure Medical Spa. read more

STOP PRESS - DO NOT GO HERE FOR GLP1. DONT EVEN THINK about it. I have been put through the ringer. They delayed two weeks after promising delivery in 2 days. They do not return calls. They do not deliver what they promise. Every time I called (about 6-8 times plus many texts) I got nowhere. I went into the office in person. I finally received the vial of medication WITH NO SYRINGES. When I called back - again - the run around and then they asked me to hold while they looked into it and then hung up. JUST DONT DO IT. I do not even have instructions for how to inject this. ITs my first time with a vial and syringes! This is NEGLIGENT care and DREADFUL customer service. Ordered July 15. Received with no syringes (after many calls) July 29. I am using CHAT GPT to work out how to use it and bought syringes on Amazon. FOR THE LOVE OF GOD! read more

Pure Med Spa - NO responses ever - Medical Spas Near Me - Chicago, Illinois

Staff was wonderful they offered a lot of different services and were very educated about them. It'll take a while for me to see my results but so far it's been a terrific experience. read more

Services are always professional and friendly. I've always received honest advice on what injections I should be getting/how much and I've never felt pushed to get more than I wanted, which is a problem I've had in the past at a different medspa. Highly recommend. read more

Dr Danuta is by far the best , the very best I've had. I've had Botox injections for many years. Her technique is almost flawless, in the pain category . She is delicate and very knowledgeable. I've seen her before , and again, am satisfied. Thank you and I recommend read more

Ive been going to Pure Medspa for a long time and I really love this place. Today they fit me in at the last minute when I finally had some time. Always a great experience.Centrally located I got on the bus right outside. I'll be back! read more

I love my injector, Nadia, at Pure Med Spa. She has great customer service and is fantastic at her job, she communicates well, and is consultative. She's also done repeat great work for me and I've recommended to others. I have quite the opposite to say about the customer service as a whole at this place. I've never encountered this level of confrontation at a medical spa in my life, let alone something that is this personal/requires privacy. I feel rushed, talked down to, and like a burden every time I try and get clarity from them. This is to a point that I'm not sure I can return based how uncomfortable I am working with the staff. It's really unfortunate, because Nadia is fantastic. I really hope they do something about their customer service at the front desk, scheduling, and clarity on promotions they have - considering I get over 5 texts a day from them. Yet, when I ask, I get the opposite reaction from the staff wondering why I'm asking. I hope this gets fixed soon because I cannot recommend this place to anyone based on my experience. read more

A seamless and wonderful experience with Dr Danuta. Patient and professional. Would recommend read more

Great experience here getting Botox they have great prices and good specials I recommend nurse Kaylee personally for any injections read more

Kaylee is amazing. She discusses what you think you need and she then makes an assessment and recommendation - never does the hard sell - she is more conservative and helps you look natural read more

There's a reason they have cheap services. The customer service is awful and they have to be diluting their Botox. Spend your money elsewhere. read more

My injector was really great! She listened and we addressed my concerns and came up with a plan. I am very happy with my experience!

Kaylee is best! Amyla was so friendly and helpful during the checking in and paying process. I appreciate both of you for the attention to details. Kaylee was able to give me the best results for the service that was provided that I immediately booked another appointment because I was so impressed. Thanks! read more

I see Mia for Botox and filler, and she continuously does incredible work! She's attentive and truly cares about how you want to look and feel. After a few flawless tox appointments, I decided to get under eye and cheek filler and told her I wanted it to look natural and enhance my natural features. I was pretty nervous, but she talked me through the entire process and made sure I was comfortable for the whole session. I left feeling great and recovery was so quick (I heard you can swell/get bruising but she was super gentle and knowledgeable). 1000/10 would recommend seeing Mia. You'll be in fantastic hands! read more

They do a fantastic job and nail exactly what I want with Dysport and a lip flip. They always are extremely responsive to appointment requests and I'm generally able to get appointments easily. read more

I have been going to Pure Med Soa for 3 years. First the Skokie location, and now the Dearborn location. The team at the Dearborn location are he friendliest and most kind. But, Jezmin is the most talent and customer oriented caregiver. She listens to your needs, and takes her time to make sure all your concerns are taken care of. I will not go to anyone else. If she leaves, I leave ! read more

Best place to get botox filler or any spa treatment in Chicago /. Been coming here for years

Everyone here is so confident and talented. My injection knew exactly what she was doing and explained everything very well. I can't recommend this place enough. read more

As Always THE BEST..... I just left my treatment with Trish. She is Amazing!! She takes such amazing care of me every time I visit. This time I already booked my next appointment with her!! They are always very professional, friendly and knowledgeable!! I highly recommend them, you will not be disappointed!! read more

Jazzy was a great injector, took her time explaining everything and walked me through the process! Vanessa at the front desk was so kind and helpful! read more

comfortable office. short wait times and professional and personable providers. I would like this to be my designated go to for asesthetic services. read more

I've been going to Pure Medical Spa for over two years for Botox, laser hair removal, and now fillers. The team is super professional, always on time, and takes the time to explain everything clearly. I love my results every time read more

Made me wait 10 minutes past my appointment time, mind you I was 1 of 4 clients waiting for that time. They also numbed me before the consultation when I stated several times I wanted to see what the injector had to say first. I also prior to the appointment asked for their prices and information on how the consultation and injections worked back to back. With all that in mind, I didn't even get my lips done, so now I have numb lips and no filler. Overall a mess of an experience and I'm highly disappointed and annoyed with the way they handle their clients. read more

Kaylee is a great injector she puts a lot of effort into making sure you get the results you want

Update from my previous post: I was burned in my second session for laser hair removal. Paid $1599 for the total of six sessions and am asking for a refund for the 4 remaining sessions I have NOT used. I was told to speak to Dr Kam. Called him multiple times in October. He said "machines don't make mistakes, humans do" and openly admitted it was his staffs fault and then started blaming me that he would have to fire her. I told him my intent is not to fire someone, it's to get my money back because I'm not comfortable coming back to a place that burned me. He responded with "I don't tell you how to do your job, don't tell me how to do mine. I provided pictures of the burns and he said he'd look into the refund. I never heard back. Called yesterday 12/18 and Dr Kam picked up and said to share pictures again. He was actually really nice on the phone this time. Today 12/19 I called back and a woman picked up pretending to be Dr. Kam. I said you're not Dr. Kam and she told me she is Dr. Kam and to "shake the confusion out of my head". Probably his wife or something pretending to be him to try to scare me. I called pure med spa to confirm that Dr. Kam is a man. I've never dealt with an owner who is this INSANELY RUDE AND UNPROFESSIONAL. I'm not even asking for money back on sessions I've used. It's literally on 4 sessions that have not been used. I even provided a doctor's note. Steer clear of this place. If I could give negative stars I would. read more

See all

Had such a great experience with Rosie and Kaylee! Very friendly and took the time to explain what would be best for me!

Botox procedure was very professional and fast. Staff was friendly. I would definitely return.

I've gone here in the past several times for Botox and never had an issue. However, this last time I came in, Jezmine carelessly marked my face where she was going to inject and rushed through. I always get very natural looking Botox because I'm not trying to look like I have Botox, which I informed her. She does her thing, all the while criticizing me telling me how I need filler and other stuff, despite me telling her I wasn't interested. I can ignore the upsell. Two days later, my smile starts to droop on one side, like bad. It's forced my mouth into a permanent frown when neutral, and made me have and majorly crooked smile. It's embarrassing and I've completely wasted my money. I now have to walk around with a droopy smile for the next few months because Jezmine rushed through my treatment and placed the Botox in the wrong place or maybe way too much in one spot. Pictures are only 4 days post treatment, but I look ridiculous when I smile. I also have trouble eating and speaking without looking like I've had a stroke because the corners of my mouth point different directions. Jezmine needs more training!!!!! I would never see her again or recommend her, even if the treatment was free. read more

Pure Med Spa - Jezmine injected Botox in the wrong spot or put too much in and now one side of my mouth droops down!!! So disappointed. - Medical Spas Near Me - Chicago, Illinois

This is definitely a 5 star experience. They provide a wide range of services. They also remove moles and conduct biopsy's the same way your doctor's office would so they are truth worthy, and not some pop up shop. The office is clean. The staff member's are polite, communicative and focused on customer service. Their pricing is surprisingly low for the area and quality of service they provide. Lastly, they are so caring. I had to have a mole on my face removed for testing. I was scared. The doctor went out of her way to calm me down. She understood that people avoid medical care out of fear sometimes so she didn't rush or act impatient, I am grateful. I have referred family and friends and they all had the same experience. Enjoy! read more

The place is very cozy and very professional. I really liked the service and the professionals. I'll be back for sure

Love this Med Spa! The staff is great and they do amazing work!! Highly recommend Pure Med Spa!

Reading the negative reviews on here I was nervous to book lip filler, but decided to give it a try because of the promo pricing. I'll recap my experience at the Chicago location. Personally- I am so happy with my lips and my appointment went smoothly. I booked online via their website on a Friday for the following Monday. On Sunday I got a text and email to confirm my appointment. Monday I showed up 15 minutes early to my appointment and they took me back. I agree with other reviewers that the receptionists aren't very friendly, but I think it's just their demeanor? They weren't "smiley" or "welcoming" but they still said hi and checked me in. As for the lip filler, I was with Julia who did an amazing job. She answered all of my questions and went slowly. She numbed my lips, took before and after photos, and I'm so happy with my results! We did 1 syringe and she didn't push me to get more, we both wanted a natural result. Only negatives-- they did not give me an ice pack to help with swelling afterwards, which is standard at other places I've been. They also did not have Aquaphor or lip moisturizer to use at the end. Also, Julia didn't officially introduce herself as a nurse so I wasn't entirely sure of her training or qualifications which made me nervous initially. Then I paid at the front desk. They had a promo for lip filler; I also had an Allé reward for $75 off Juvederm, and an extra $20 off for Allé points on my account, so the total ended up being a great price for filler. The really weird "red flag" here was that at the end of checking out, the screen asks if you'd like to leave a tip (which I declined!). This is SO strange and not the norm at doctors offices or medical spas. So odd. I know some people leave tips after facials so I could maybe understand for that, but NEVER after cosmetic procedures like filler, Botox, lasers, microneedling, etc. So weird and unprofessional in my opinion. OVERALL POSITIVES: 5/5 stars for Julia who did my lip injections, I'm very happy with my lips and I'd definitely go back to her again. Their promos are great, especially if you have additional Allé rewards. The office was clean and cute. For me, booking online 3 days in advance was super convenient and I had no issue. NEGATIVES: They lose a star for the front desk receptionists. Smiling and welcoming your patients in the door really makes a difference! It also is standard practice to introduce yourself with your title NP/PA/nurse/etc. Also no ice pack or lip balm/moisturizer afterward, and for asking for a tip at checkout. Little details but comes off as unprofessional. read more

See all

I had multiple microneedling appointments with Tatiana and she was fantastic. My skin has never looked better and she didnt try to oversell additional services or products. She gave recommendations and advice, which was helpful. Great experience, I'll definitely continue my skincare with them. read more

Mia is wonderful. I have been going to her for several years and she always does a great job And is very friendly. 10+

SCAMMERS! Called to make an appointment and was told it was $12 per Botox unit, got charged $13 per unit and when asked why they said it was last minute price increase on the day of my appointment, really? Had funny feeling that I was being taken advantage of so called back again 2 days later and the price was again $12 over the phone. Only after I mentioned I was actually charged $13 but told it would be $12, was told '''they'' would call me back to resolve the issues but nobody called of course. BE AWARE of the scam!!! read more